Becht Pride Cleaning Services LLC

A team of three showed up on time and ready to clean. Very professional and they did a fantastic job, cleaning things that I didn't even ask them to clean. Highly recommended.

Told the ladies what i would like done and they did a super job.

It was an okay experience as the biggest issue was the 1 1/2 hours vs 4 hours as ad read. Staff were nice

The cleaning crew was prompt and easy to get along with. I trust them in our house and really like that it will be the same cleaning crew each time they clean our house. They were very thorough, efficient, and friendly, and offered to make our guest bed even though we didn't ask them to. The owner called the same day of service to ensure we were completely satisfied with their work. I look forward to having them clean our house bi-weekly!

OUTSTANDING service! I just moved into my house a couple of months ago and had new hardwood floors put in as well as kitchen cabinets refaced. As hard as I tried to keep up with the dust, it was an impossible task. I got a coupon for deep cleaning from Becht Pride Cleaning Services knowing that I needed more cleaning then what the coupon covered. Mr. Becht and his wife came to my home and gave me a very reasonable quote for services. The crew arrived exactly on time and when they were done, my house was SPOTLESS! Mr. Becht also gave me a very reasonable price for weekly cleanings. Every week, the crew shows up on time, if not early, gets to work right away and the house sparkles when they are finished. I wish there was a high rating than an A...they deserve it!

They did an excellent job on what they accomplished, but ran out of time, so much of the cleaning I'd hoped would get done, didn't.

I had out of town company and needed a deep clean. The only appt that was available was on the morning of my guests arrival. They accommodated my needs by sending 4 cleaners to get in and out in an hour. Some of the staff seemed to be in training but the lead cleaner checked all the work and I was very pleased with the depth of cleaning and attention to detail.

Owner is excellent. My request for services and actual arrival of a 3 person cleaning team was all great. Once the 3 person cleaning team arrived at the home the quality of service went down from there. My neighbor let the team in to begin work. 30 Minutes into the job I recieved a phone call from one of the workers claiming they are done and they forgot where my neighbor lived so she could come back and lock the door. So I politely reminded her this was a 4 hour cleaning and between 3 workers that is an hour and 20 on the premises cleaning. I provided focus pointsin the house to clean and once they got done with those they wanted to get out the door. I gave them additional cleaning tasks since they were done early. I recieved my second call from the cleaning team lead just 10 minutes after the first call and she claimed they could not clean mop the floor because there is a film "or something" on the floor. When that call was made I immediately picked up on the first ring and I do not think they were expecting such a quick pick-up because I could hear the 3 ladies in the back-ground cussing up a storm! I truly felt like I was dealing with 3 16 year old daughters! BAD EXPERIENCE with the actual cleaners but the owner was responsive and did outstanding follow-ups to ensure the job got done. UNFORTUNATELY I will never use this company again because I have my own kids to deal with.

Ladies were on time and worked very efficiently, everything was sparkling clean when they were finished.

Two girls did the work. They did a very thorough job and the price was very reasonable. They were also very professional and polite.

I was very satisfied with my experience with Becht. They were very professional, their owner came himself to do my inspection in a suit.

They do a good job. They take the worry out of everything. I know my house is going to be clean and it's consistent. I don't ever have to worry about them showing up. They are very flexible and provide good quality.

The staff is very friendly, and they really seem to be trustworthy. I think they work efficiently, and I’ve been happy with them overall.

I think they do a great job. Working with them is very low maintenance. I’ve found them to be a reliable and trustworthy company.

My fianc? and I work a lot of hours, so having a team we can trust to be there without us is pertinent, we have no worries with Teena and Glenda Our home is always spotless when we come home after they have been there and it is such a stress-reliever not to have to worry about cleaning in the few personal hours we get weekly. We have a dog too and they do a phenomenal job with his hair, much better than we could ever do. Would highly recommend to others.

We needed a deep clean of our house to prepare for showing and selling. Teena came to our house and did an estimate. She sent the estimate a few days after her visit. When we agreed on the estimate for the cleaning she put us on the schedule (three weeks after the request, but that is understandable). We waited until the day and the staff came to do the clean. They did not finish what was agreed upon. (They were supposed to do the whole house, but they did not complete the bedrooms or anything upstairs except the bathrooms. When Teena contacted me to finish the rest of the rooms she said that they would not do it without an additional cost, which was over half of what they already paid. I understand that they have to cover their costs, but had I realized that they would not complete the job for the price that we agreed upon I would have gotten additional estimates and perhaps used another vendor. Now I am not completely prepared for showing our house, and they have already received the payment for the job they did not finish.

Teena and staff came back and did a great job. Not a speck of dust anywhere. She apologized for having a problem with the one staff member but, as I told her, I've have staff problems too. Once I called and discussed the problem (missed cleaning some areas), Teena sprang into action, Our house has probably never been so clean and it is always nice to come home from work on Thursdays now since I'm coming home to a pristine home. Teena cares about her clients, staff, her reputation and the immediate correction of any problem. You'd be hard-pressed to find anyone better.

Owner's Pride is very professional from Teena doing the estimate to the ladies cleaning the house. They arrived early and left late. They really took their time making sure that all areas of my home were clean. It was just sparkling when I walked in. I was so pleased that I have hired them for bi-weekly cleans.

While the initial deep clean was done well, every cleaning thereafter has had problems and, the last "cleaning" on 9/1/11 was a very bad job where many things were missed or cleaned only halfway. After the cleaning crew left, we found that they had not dusted the piano bench, TV, tops of picture frames, the top of a bookcase and had missed MANY areas while vacuuming. When I wiped my hand across the top of the TV, the amount of dust that came off was disgusting. Food and other dirt had been left on the floor under the kitchen table and not cleaned. I called Teena, the owner and emailed her the pictures I took. Within minutes, she was one the phone apologizing, telling us that she wanted to meet immediately to have the problems fixed, personally look at the house, etc. She has been exceptionally responsive, checking in with us every day while we've been trying to coordinate our schedules. I've employed over 1,500 people. The owner can't always be there on every job and not every employee in this world does the job that they are paid to do. What matters is how the company responds. While we weren't pleased that the house wasn't cleaned the way we wanted it to be, we are very pleased that our money has been refunded and that Teena is coming out personally to review things. We have a good feeling going forward and hope that you will take this report as just a small bump in an otherwise excellent reporting history on this company. We will report back if there are other problems.

My husband is having Hip replacement surgery, and with him not being able to get around like he used to, I had decided to get some help. I was very hesitant to go get a cleaning company to clean my house, however, I really needed the help. I got their deep clean service, and when I got home from work, my house smelled & looked amazing. It was picture perfect, I think that they cleaned in places that I didn't think could get dirty. I was so please. I have started bi-weekly service so that I can focus on my husbands recovery, and enjoy more of my time not having to clean.

So far we have been very please with the experience. The initial clean was especially eye opening. They cleaned EVERYTHING. We are the first people to live in this house, and we can definitly say that the house had NEVER been that clean. They are also very flexible in how they clean. If you want them using specific chemicals you can supply them, and they are very good about using them. We supply special dry and wet mops and hardwood floor cleaner and they use them every time. They do a very god job cleaning and they are very professional. They are very punctual and do things in a timely manner.

The team at Owners Pride have cleaned our home for over a year now. THey do an AMAZING job and never miss a beat! THey are professional and prompt! I have had times where my schedule was a little crazy and they had to be creative and never complained one bit. I HIGHLY recommend this company!!!

It was wonderful to come to a polished, sparkling clean house. I loved it! Our appraiser said that our house was absolutely ready to show. The only negative was that someone broke the lid of a small jewelry container I had. It wasn't a huge deal and they left a note of apology.

We have our house cleaned every six weeks. They do a very good job. They are very efficient and their prices are great. They give us a time frame as to when they would come out, and they usually stick to it. Usually three people come out; sometimes it is four girls. Each time they leave a checklist of the things that they do in our home. They check out who did them and make sure that everything is fine. It's not a generic list; it's a list that has been customized for our home. If we have a problem with something we can use the checklist to call the company. I appreciate that. I have never had a problem and have never had to call them up. They have been scheduled for the rest of the year.

It's been a great expereince with them. They have worked with me and helped me out with my situation. They are very accomdating. I have a dog that sheds and they don't complain at all about cleaning up her hair. They send up to 3-4 people at one time and they are usually done within an hour or so. Anything extra I ask them to do, they are happy to help. I am very satisfied with them. I feel as if I can invite anyone over since they have started cleaning for me.