Aaron York's Quality Air

We’ve been using them for years. They are always very responsive and helpful. Karen and her team make you feel like family.

This company is the what all companies should strive for regardless of the service they provide. In this case they showed up exactly when they said they would with four professional technicians and immediately got to work. The entire process took about six hours and has performed beautifully. They cleaned up after themselves and in fact my garage looked better then when they arrived.

I've used Aaron York for years, starting with my first house. I have used them religiously since '95. I've been on contract with them ever since '95.

Everything went well. We will continue to use & recommend.

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York's does not keep their agreements. I offered to pay up front and settle the disagreement in small claims court, but instead they decided to refer me to their attorney and refused to honor the signed agreements we had in place.

Our HVAC system went out and I scheduled an appointment to have them repair it. Our system was over 25years old and they recommended that I replace it. They did a fantastic job the staff was friendly, clean and on time and had us up and running in no time.

We will continue to use them.

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We use them every six months. They are punctual. They are good.  Everything is good. I like the personal service from the family that owns the company. Their gentlemen are always clean and prompt. As long as they don't raise whatever we are paying now to a higher rate then they are fine. So, don't raise the rate. I don't give anybody A's.

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They installation was done about a year ago. That went very well. However, with all the high humidity we have had this summer, I called them to see if they could check to see if I was getting the maximum humidity reduction possible from the product. They came out with a rep from the manufacturer and suggested several alternatives. I tried one for a week and then had them return to set it back up the way it was originally. They were very responsive to my concerns and did not charge me for the two extra service calls a year later!

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I didn't have a problem with them.  They did a fine job.  The interactions were fine with them. 

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On Sunday, January 18 our furnace stopped working.  We called Aaron York's Quality Air with whom we have done business over 25 years.  Once again I was not disappointed with their service.  My call was immediately answered by the owner and a tech was at our house within the hour.  I have worked with this technician for over 25 years so I knew we were in good hands.  He quickly evaluated the problem and we were not surprised to learn that our 15 year old furnace needed to be replaced.  On top of that we had a carbon monoxide leak that the tech quickly diagnosed and resolved.  Within the next hour the owner was at our home and brought with him 3 electric heaters for us to use until our new furnace was installed. 

The owner and his technicians, althoug, their schedule was booked, worked us in the next day for an install.  They said they would be there at 9 AM.  They were there at 8:45 AM (they are always on time).  They quickly went to work and by that evening we had a warm home once again and the satisfaction knowing that it had been done by highly skilled individuals.

As I mentioned I have worked with Quality both on commercial and residential basis.  They are honest - uphold the highest ethical standards - keep to their commitments and they have never disappointed me.  Their employees are responsive, professional and skilled.  The owners are amazing in their commitment to their customers and to their community.

I would highly recommend Quality - I wish I could find a company with their high standards in other industries. 

Excellent! We had an issue and a plumber had to come out during the installation. They even picked up the cost of the repair.