GRAND RENTAL STATION

Grand Rental Station was fine and the price was competitive.

If we had not had student volunteers, our career fair event would have been a complete disaster!

I was very disappointed with the lack of knowledge they had about there own equipment. When renting the auger I asked if they thought someone of my size could handle, "oh yeah you'll have no problem" was the response I got. When I did try to use it though it nearly ripped me in half. My dad was unable to use it as well, luckily my husband and his dad could handle but not easily. After doing some checking I also found Grand Rental to be pretty over priced as well.

Very helpful. Explained my problem and they gave me several options of electric and gasoline powered pumps. Rented on Saturday, returned on Monday and they charged me only one day's use since they were closed on Sunday.

POWERFUL PRESSURE WASHER. WE USED IT FOR CLEANING SIDEWALKS AND DECK AREA. REMOVED DIRT, DEBRIS AND MOLD. IT WAS EFFICIENT, BUT RATHER EXPENSIVE FOR JUST ONE DAY, AND THAT'S ALL WE NEEDED IT FOR.

WHEN I TRIED TO GET THE TRAILER FOR RETURN OF THE TABLES, THE COUNTER PERSON REFUSED TO LET ME TAKE IT ON THE SAME CONTRACT. HE CLAIMED I RETURNED THE TRAILER ON THE ORIGINAL DATE AND WOULD NOT LISTEN TO THE ARRANGEMENT THAT HAS ALWAYS EXISTED IN THE PAST. HE NOT ONLY INSISTED I RENT THE TRAILER TO RETURN THEIR TABLES BUT HE CHARGED ME THE FULL DAY'S FEE RATHER THAN ANY REDUCED FEE DUE TO MOVING OTHER RENTED ITEMS. THEIR DECISION TO ALTER OUR ARRANGEMENT WHEN I HAD NO OTHER ALTERNATIVE FOR RETURNING THEIR EQUIPMENT IS (AT BEST) FOUL PLAY. THE COUNTER PERSON KNEW I HAD NO ALTERNATIVE SINCE THE TABLES NEEDED TO BE RETURNED AND HE WAS UNWILLING TO CONSIDER THE ARRANGEMENT AS BEING BENEFICIAL TO THEM AND TO ME. HE WOULD ONLY LOOK AT THEIR PAPERWORK AND TELL ME THAT I RETURNED THE RENTED TRAILER. THEY HAVE MANAGED TO MOVE THEMSELVES FROM FIRST CHOICE TO LAST ALTERNATIVE FOR ANY OF MY RENTAL NEEDS IN THE FUTURE.

DISCOVERED AFTER COLLISION THAT DAMAGE WAIVER COVERAGE DID NOT INCLUDE COLLISION COVERAGE. WAS ABLE TO COLLECT DAMAGES FROM OTHER DRIVER'S INSURANCE. ALSO WAS TOLD CONFLICTING OPINIONS FROM MY INSURANCE COMPANY THAT RENTAL TRUCKS OVER 10,000 LB MAY NOT BE COVERED BY MY POLICY. WILL RENT FROM COMPETITOR (UHAUL, PENSKY, ETC). THE NEXT TIME SINCE THEY OFFER COLLISION COVERAGE.

WHEN I GOT IT HOME THE SPRAYER DID NOT WORK. I PAINTED THE JOB BY HAND. WHEN I TOOK THE SPRAY PAINTER BACK AND INFORMED THEM OF THE PROBLEM, THEY REFUSED TO NEGOTIATE A SETTLEMENT. THEY STATED THAT WHEN THEY CONNECTED THE SPRAY PAINTER AT THEIR SHOP, IT WORKED. IT DID NOT WORK PERIOD!I'M CERTAIN THEY DO GET CUSTOMERS CLAIMING THAT THE TOOLS THEY RENT THERE DID NOT WORK AND THE CLIENT SUBSEQUENTLY SEEKS A REIMBURSEMENT EVEN THOUGH THEY WERE ABLE TO USE THE RENTED TOOL. BUT IN MY CASE, IT DID NOT WORK! I'VE RENTED FROM THEM MANY TIMES BEFORE, BUT NEVER AGAIN.

THEY ONLY PROBLEM WAS THAT THEY WERE SO SLOW! WHEN I WENT TO PICK UP THE ITEMS THERE WAS ONLY 1 PERSON AHEAD OF ME AND THEY HAD LOT OF EMPLOYEES.