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Digital Sight & Sound Inc.

Stereo and Home Theater Systems, Home Security Systems, Home Automation,

About us

Custom Audio and Video, Alarm and Automation

Business highlights

26 years of trusted experience

Services we offer

HOME THEATER, MULTI-ROOM AUDIO, PHONE CABLE AND DATA/LAN, RESIDENTIAL & COMMERCIAL SECURITY, STRUCTURED WIRING, RESIDENTIAL AND COMMERCIAL CAMERA SYSTEMS, AUTOMATION AND LIGHTING. AUTOMATED SHADES, BLINDS, AND OUTDOOR SCREENS.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.517 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
6%
3
0%
2
12%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.6
responsiveness
4.6
punctuality
4.8
Showing 1-17 of 17 reviews

Sheri F.
12/2017
5.0
home security systems
  + -1 more
He was prompt, efficient, and very pleasant. The work was completed quickly and professionally. This company has been our sound and security company for over 11 years and has done an outstanding job. We are pleased with all aspects of their business.
Description of Work: We had a Ring installed to replace our door bell.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Louis F.
11/2017
5.0
home theater design, home security systems, satellite tv service, home automation
  + 2 more
Excellent! Couldn't be better.
Description of Work: Install our low voltage system in our home. We loved the work. Rehired to install low voltage system in our art studio.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Norman B.
09/2017
5.0
home theater design
  + -1 more
Outstanding service and professionalism
Description of Work: Complete installation of audio and visual equipment including outside speakers and the installation of a movie like theatre screen and projector.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BOB F.
03/2016
5.0
home theater design
  + -1 more
Very professional. Prompt, through and excellent follow-up.
Description of Work: Install of upgraded sound system including.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Bob H.
08/2015
2.0
home theater design
  + -1 more
I do not recommend Digital Sight and Sound (DSS). Ray Rice and DSS came highly recommended by my overly-attentive designer. While the equipment installation went ok and the company was punctual, that?s the only good thing I can say. Their prices were ok, I guess The outstanding customer service my designer told me Ray and DSS were known for never materialized. Ray routinely did not answer my e-mails. His initial proposal was very sloppy and riddled with typos. Ray did not return my phone calls until I complained. I only went with DSS because he was the choice of my interior designer who does not play well with others. They showed brief signs of being a worthwhile company, and I was optimistic. But I was disappointed overall -- and later on as they seemed to slump over and go back to their old ways of ignoring their customers. I would have stayed with DSS if they had done a better job. They were technically competent. But I am going back to my previous A/V provider because they do a better job of customer service. I do not understand why Ray Rice and DSS ignore their customers. Basic good business etiquette is not rocket science. There are other A/V providers on this site and elsewhere. I recommend you go with a company other than DSS.
Description of Work: Installed new and old A/V equipment and re-wired components. Purchased new tv and dvd player

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$5,000

BOB F.
06/2015
5.0
home theater design
  + -1 more
unknown
Description of Work: Audio system upgrade and TV's

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eugene R.
06/2014
5.0
home theater design
  + -1 more
Excellent. Replaced old system that required lots of maintenance and wasn't reliable.
Description of Work: Complete audio & video system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,300

John/Nancy W.
04/2014
5.0
home theater design
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom and Julie C.
04/2014
5.0
home theater design
  + -1 more
Ray, Derek and the rest of the team did a great job. We had to replace, modernize and upgrade our 12 year old home theatre, network and audio systems. Very professional. Very courteous. High integrity. Ray was recommended to me by a close friend. I in turn have recommended them to other friends. Great to work with. Gave us plenty of options. Based on competitive bids, Ray gave us better options and price was competitive. Service was excellent. Very enjoyable to work with this group of professionals.
Description of Work: Replacement, modernization and upgrade of 12 year old home theatre, network and sound system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Martha & Steve S.
03/2013
4.0
home theater design
  + -1 more
I worked withRay Rice, the owner, on the estimate and scheduling. Nate was our tech for installation. The estimate was a lot higher than I expected. However we agreed to continue to use their services because they knew the system and what needed added and what didn't. Also the quality of the original installation was very good. Nate arrived on time for the initial assessment of what was needed to be done. He reviewed everything with us in detail. He was professional and knowledgeable. Nate also arrived on time for the re-nstallation and with the help of an assistant completed the re-installation. He reviewed all with us and went over the remote. He is very good. We found we were having difficulty remembering and using the system. I talked to Ray and he has scheduled Nate to come back and go over it with us again. We experienced no difficulty in arranging for Nate to return and are looking forward to seeing him tomorrow. We are quite happy with their work and would not hesitate to work with them again.
Description of Work: Sight & Sound did the original installation of our surround system 3 1/2 years ago when we built our home. We have just completed a lot of work internally and purchased a new large screen TV. We arranged for them to re-set up the system, adding new lines and mounting the 70 inch TV on the wall above our fireplace. They also ran extra lines for future additions.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Richard R.
10/2012
1.0
home theater design
  + -1 more
Very poorly.
Description of Work: Was looking for assistance in selecting and installing a sound system in my home. They came and wrote an estimate that seemed way overpriced for what I was trying to do. When I called to talk with them about it, they never responded until I threatened to obtain a different provider. After that, they told me it would be 4-6 weeks before they would respond to my questions or be able to perform any service work because they were in very high demand I would have to wait my turn. My job was not big and it was obvious that they were uninterested. It would have been better had they just told me the job was too small so I didn't waste over a month waiting on them.

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Jace R.
07/2011
5.0
home security systems
  + -1 more
Went well overall. Thanks!
Description of Work: Derek came out with a co worker... They ran wires for our security system and reprogramed our rf remote. Did a great job in a short period of time.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$412

AMY & MIKE K.
09/2009
5.0
home theater design
  + -1 more
We love them. They are very professional and always on time. Their pricing was better than any other estimates we received. We enjoy having them in our home.
Description of Work: They are currently finishing our home theater system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

AMY & MIKE K.
08/2008
5.0
home security systems
  + -1 more
They are much more responsive about fixing something with our system than our last provider was. Their price was definitely better. The price listed is what we pay per month.
Description of Work: They installed a home security system for us. They also monitor this.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15

AMY & MIKE K.
08/2008
5.0
home theater design
  + -1 more
They did really nice work. Whenever we had issues they were very quick to respond and sent someone out right away. They are here in Carmel, so we are close to them. They are trustable people.
Description of Work: They installed Integrated Home Audio speakers throughout our house and around our pool.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Jennifer H.
07/2008
5.0
phone wiring, home theater design
  + 0 more
They were very quick to respond. He gave me quotes on different wiring options. They've been very clean and professional. They didn't try to oversell us and we appreciated that.
Description of Work: Digital Sight & Sound wired our existing home for audio/video.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

Roger K.
07/2007
2.0
home theater design
  + -1 more
Performed very well, UNTIL THE LAST stage of the project which is programming the equipment to function properly. Examples: The Home Theater has a Sony 400 Disc DVD Player and a RTI T2+ Universal LCD remote capable of custom programing basically anything. Digital Sight and Sound, DID NOT program the remote to display the available movie selections from DVD Player. The only thing we can see is, the number NOT the name of the DVD. When asked to correct the problem, they said we would have to purchase a $2,000.00 add-on piece of equipment. I read the Sony DVD Manual and the Manual for the T2+ remote and found that the solution is simple programming. PROGRAMMING THEY WERE CONTRACTED TO DO FROM THE START. Other issues remaining to be resolved, being about to select a CD by album name on the ELAN Touch Screen selector. Currently, we only have available numbers and Digital Sight and Sound suggested making a written list of all our CD's by number. Door bell doesn't work.
Description of Work: Digital Sight and Sound wired and installed a complete "whole-house" sound system and a Theater Room.

Rating CategoryRating out of 5
quality
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$25,000

    Contact information

    8100 E 106th St, Fishers, IN 46038

    http://dssindy.com/

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Stereo and Home Theater Systems,
    Home Security Systems,
    Home Automation,
    Phone Wiring,
    TV Service - Satellite

    FAQ

    Digital Sight & Sound Inc. is currently rated 4.5 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Digital Sight & Sound Inc. accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Digital Sight & Sound Inc. offers free project estimates.
    No, Digital Sight & Sound Inc. does not offer eco-friendly accreditations.
    No, Digital Sight & Sound Inc. does not offer a senior discount.
    No, Digital Sight & Sound Inc. does not offer emergency services.
    No, Digital Sight & Sound Inc. does not offer warranties.
    Digital Sight & Sound Inc. offers the following services: HOME THEATER, MULTI-ROOM AUDIO, PHONE CABLE AND DATA/LAN, RESIDENTIAL & COMMERCIAL SECURITY, STRUCTURED WIRING, RESIDENTIAL AND COMMERCIAL CAMERA SYSTEMS, AUTOMATION AND LIGHTING. AUTOMATED SHADES, BLINDS, AND OUTDOOR SCREENS.

    Contact information

    8100 E 106th St, Fishers, IN 46038

    http://dssindy.com/

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM