DGC Contracting
About us
My business is small enough to care about every client but large enough and capable of your larger remodel/addition projects. We work primarily through referrals. We are licensed, insured, and bonded for your peace of mind. The majority of the time you will have me Drew(owner) working for you instead of some random employee. We don't charge to come out for estimates. Trip charge is $75 if we can fix something within an hour. We do have licensed subcontractors for plumbing HVAC and mold remediation who are going to be very inexpensive compared to the rest of the market. I have been renovating houses for about 15 years. We can do basement remodels and big jobs as well as just cleaning gutters and small jobs. We are not above the small jobs.
Business highlights
Services we offer
And much more, Interior and exterior painting, basement floods, bath remodels, ceramic tile, doors, drywall, electrical, exterior doors, hardwood floors, kitchen remodels, remodeling of any type, trim, windows, null
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
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| 67% | ||
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| 33% | ||
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UPDATE:
We were told on numerous occasions that the painting was complete. Both myself, and the homeowner.
The hole in the laundry room wall hadn't even been patched yet! So for him to say that it already had it's first coat on it is ludicrous. Also, when you are told "we are done with the white" painting, and then you open the front closet door and it's still the ugly brown from before the job, that is not "done with the white".
There were already three coats on the master bedroom wall, and you could still see the roller marks as well as the non primed patches. Drew seemed like a very nice guy, but all he has are excuses as provided in his response.
What Drew and his crew couldn't complete in 14 days, the new contractor completed and fixed in 4. and he has come back to fix any issues we have seen offering apologies and not one excuse.
To be referred to as very difficult clients, simply because we didn't like the quality of the work?
Also, with regards to the pictures. My iPhone leaves raw data of the dates pictures are taken. These photos were ALL taken the same day, and it was AFTER we fired DGC.
Let's face it. Any contractor that is going to defend their work by making excuses like this and place the blame on the client instead by calling them "difficult" is probably not a contractor you want doing work for you.
Clients change their mind. You have to learn to be flexible. As a matter of fact, every change we made we were apologetic and each time, we were told, "it's ok, don't worry, we have clients make changes all the time."
With regards to the punctuality, every contractor I have ever used typically likes to get on the job site the earlier the better. There was ONE day where the crew arrived before 830 AM.
Sure, maybe we could have SAID, Drew please let us verify the light fixture height before you CUT THE WIRE MAKING IT UNABLE TO BE FIXED, Oh wait, thats common sense.
"As far as the painting goes. We were not finished painting and client just dropped us. We were trying to get everything done in 14 days from when they closed to when she wanted to move in. I informed them ahead of time that the time frame was going to be very tight to get all that done especially with thanksgiving being inside that 14 days. We did not miss a closet and laundryroom. Laundryroom had first coat and needed second and closet was getting first coat when we were asked to stop. Paint still needed touch ups but we were not allowed to finish the work. There needed to be another coat on master bed walls to cover well. Closet door guides were not removed by us they were removed by carpet company who they hired to install carpet also in the middle of the 14 day time frame. I was not informed until this review that the fans needed balanced. we ran them for awhile and they were good. Owners didn't like blue that they picked out and they had new painters paint white. As for the light fixture cables being cut we were told exactly where to put the light. We had it up and they wanted it lowered 3 inches. So we lowered it 3 inches and installed it. Then they changed their mind? We cleaned up everything. We left everything very clean when we left. A couple of those pictures where before we cleaned up. As for the price we are very reasonable. As for quality, we were not given a chance to finish. As for responsiveness, we worked weekends to try and get things done quickly for them in their time line and we started the job day after she closed even though she didn't have the paint picked out til several days later. Punctuality?? we were there every day except 1 for two weeks. Oh and thanksgiving. We were there working the day they wanted us to stop. Its not like we left and said we were done. Over all the client was picky and changed her mind several times on a lot of things, and the time frame was really tight. That being said we were willing to accommodate her every need and do what she wanted despite any extra time it would take us. We only had a day or two left of work and there was no reason not to let us finish. There were a few a patches that needed hit again, and another coat on several walls. Even after we were told to stop on the painting we still came back and hung all the light fixtures and fixed the water line on the refrigerator. I was still willing to work with them and try to appease them. Very difficult clients who didn't appreciate the time frame for the amount of work that we were trying to get done, and didn't give us the opportunity to finish. We are not full of excuses, I was willing to do what was needed and make them happy. That's not having excuses. We will always bend over backwards to please our clients if they allow us to. I have never had a client ask us to stop while we were still working on finishing. I could have done a better job letting them know the time frame was going to be extended a couple days and point out what we new was still needed to be completely. Maybe that could have avoided the issues."
They established a weekly day(each Friday) to come which was helpful for me. I also like the idea that if they see anything that needs addressed they let me know so that I follow up on it.
It is extremely helpful that DGC allow the use of the Intuit Payment Network that allows customers to track, make payments, and be notified online which is so much more efficient than paper invoices.
The company response time is excellent and they cut my grass for the first time several days after my first contact. They have now been caring for my yard since the beginning of May.
I am very happy with the DGC Lawn Guys
Licensing
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