When you call Paul Henderson Plumbing you get people who listen to you. People who are knowledgeable, fair and reasonably priced. That’s who we are. Please call and let us know how we can help you. You will be in touch with a company that cares about their work and their customers. 5 employees. Locally owned & operated. Uses subs for concrete sawing, digging well pumps & running cameras in sewers. Charges an hourly rate for most services. Travel charges apply. Ask about Angie's List discount. 24 hour service is for current customers only.
Business highlights
36 years of trusted experience
Emergency Services Offered
Services we offer
Plumbing Service's, Water Heaters, Water Softeners, Sump Pumps, Pipes, General Repairs
He has done several jobs over the years for us. They have installed a lot of things when we redid our kitchen. He put in fixtures in our bathroom too. His prices are very fair. He is very good. He makes it a point to come out and fix it almost immediately. We had a hot water issue on the weekend once and he came out that night and got it working for us. They replaced it the next day as well. I will continue to use him in the future.
Description of Work: He has done several plumbing jobs for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Tim A.
03/2012
5.0
plumbing, drain cleaning
+ 0 more
The price was competitive. They were top notch. They referred us to another company for some additional work. I have absolutely no complaints. They are the best plumbing company I have dealt with.
Description of Work: They checked our plumbing and cleaned out a drain.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Dawn C.
03/2012
5.0
water heater repair
+ -1 more
They came out to our house about five times trying to figure out the problem with our hot water heater. They never charged us for anything but a service call. They are so accommodating.
Description of Work: They repaired our hot water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$62
Teresa J.
03/2012
5.0
plumbing
+ -1 more
They were very responsive and professional. They quoted a price and did not try to change the price once the work was performed. They performed quality work and were professional. I would recommend them and use them again.
Description of Work: Plumbing repairs on the bathtub faucet and 2 toilets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
CINDY F.
03/2012
5.0
plumbing
+ -1 more
He is very responsive and smart. He’s coming next week to install a kitchen sink.
Description of Work: I’ve been using them for a number of years.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
CLAUDIA P.
03/2012
5.0
wells
+ -1 more
He did a great job. I've used them for many years. They have great prices and I never have had any problems with thier work.
Description of Work: He put in a sump pump for a drain line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cecil S.
03/2012
5.0
plumbing
+ -1 more
Paul is very personable and always does excellent work. We have been relying on his services for several years now.
Description of Work: He repaired the fractured hose of an extendable faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
KATHERINE C.
02/2012
5.0
water heater repair, wells
+ 0 more
We were very pleased with the work done. They were so prompt. I noticed a small leak, and didn't think it was an emergency so I called the next day. They replaced the water heater that afternoon with the same kind we had before. Our first one lasted longer than it probably should have. He was pleasant to work with and the other man who came was also very nice. They did a great job cleaning up everything and hauling away the old water heater. I consider him our regular plumber now and will continue to use him without hesitation if any other issues come up.
Description of Work: We have used him twice. He put in a new sump pump and back up sump pump the first time. The second time he put in a new water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Teresa D.
02/2012
5.0
plumbing, water heater repair, wells
+ 1 more
We called Paul Henderson Plumbing at 7:30am, told them it looks like out sump pump was failing, but not flooding yet. They sent someone out by 3pm. They said they could get someone out sooner if the basement began to flood. Bob the technician/plumber that came out was very professional, very nice and got the job done quickly. He did a great job explaining what the problem was and what he needed to do. One of Bob's associates stopped by with another part & he too was polite and professional. Overall, we are very pleased with the service, quality of work done and prompt response.
Description of Work: We came home from vacation to find out sump pit totally full, on the verge of overflowing. We just bought this house about 2 months ago, Paul Henderson Plumbing was the company who had done the original work (their sticker was on the pump, which was 7-10 years old), so we called them.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Brody L.
01/2012
5.0
plumbing
+ -1 more
The experience was painless. I wouldn't hesitate to call them again.
Description of Work: Replaced my sump pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
JASON R.
01/2012
5.0
plumbing
+ -1 more
I can't say enough great things about Paul Henderson plumbing! Sharla quickly called me back, and set up a appointment for Jordan to give me an estimate. He was right on time, assessed the situation, and gave me an estimate that was $3000 dollars BELOW the other plumbers estimate! He came a few days later, and worked his tail off until the job was done... which he did in HALF the time other companies said it would take. Great customer service with Sharla.. who schedules jobs, great work from Jordan, great price, GREAT COMPANY to use for plumbing needs.
Description of Work: We had a pipe leaking in our slab. This fix would require breaking the cement, finding the leak, fixing the pipe and re-pouting cement to cover the hole.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$765
Susan P.
12/2011
5.0
plumbing
+ -1 more
We lived in the house in Carmel for more than 20 years. Once we found Paul, we stuck with him. He is very good. I don’t remember the price I spent for the last service. They are punctual and personable. It's fine to have them in your home and it’s not scary. The appliance service company that my husband used to work for had a network. We were living in Carmel for a long time and we had people do things for our home. So, Paul came up that way. We would definitely use his services in the future too and there are no questions.
Description of Work: We used Paul Henderson Plumbing probably in July. We had a toilet commode that wasn’t shutting off completely after flushing it. So, Paul came and fixed it. Jordan is one of Paul’s technicians. We also had Jordan put in a new kitchen faucet for us before that.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ALLISON F.
09/2011
5.0
plumbing
+ -1 more
We wanted a second quote on a hose bib replacement. Sharla set us up with an appointment with Jordan. It rained the day of our appointment and due to the work being outside, they called to reschedule for the next day. Jordan was running behind, but I received a call again from Sharla that he would be late. I appreicated this. Jordan replaced the hose bib in the time he said it would take and did it for $100 less than the other company had quoted. We will definitely be using Paul Henderson again!
Description of Work: Replaced hose bib
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
MARY B.
08/2011
4.0
plumbing
+ -1 more
I thought the job was fine, it was good. The staff was friendly and answered questions.
Description of Work: Paul Henderson Plumbing did plumbing work for me.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
$300
JESSE and JANICE V.
08/2011
5.0
plumbing
+ -1 more
Punctual, courteous, explained what needed to be done
Description of Work: Replaced tub drain/caulking
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
JIM & JENNY H.
08/2011
5.0
plumbing
+ -1 more
I felt like he was very upfront and open with what he was going to be doing. Good dialogue.
Description of Work: He fixed the faucet for our kitchen sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karl S.
07/2011
5.0
plumbing, gas leak repair
+ 0 more
He was recommended to us and we used hm because our regular plumber wasn't available. We don't use him becase he doesn't have as many people working for him so we go to our regular plumbing for emergencies. He did a lot of the work himsef which was a plus.
Description of Work: He did a plumbing job for us.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
SONDRA B.
07/2011
5.0
plumbing
+ -1 more
He bought and installed a new toilet, but I don’t know what it cost and he also worked on my water heater. I was satisfied with his price. He is reliable, comes when he says he would and he does good work.
Description of Work: I have used Paul Henderson Plumbing for a number of plumbing things.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JUDITH C.
07/2011
5.0
water heater repair
+ -1 more
I appreciated their willingness to go out of their way to make the work right and to think out side of the box to create a solution to the problem.
Description of Work: They had previously installed a hot water heater for me. The closet door was not able to close properly after the installation. They came back to correct the issue. They were not able to reposition the hot water heater for me, but they were able to move the door so it was able to cover the water heater just fine. The closet doors were dirty from being up near the appliances, they removed the door and helped me clean it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathleen B.
06/2011
5.0
plumbing
+ -1 more
Very pleased with responsiveness of scheduler, willingness to schedule to my needs, on time, clean worker and cleaned up after job done. Courteous and answered all my questions.
Description of Work: Home build year: 1976 We needed to have two valves replaced that allow total water cutoffs for our house. Also wanted to have plumber remove old shower head and install new one. He replaced the main cutoff valve with a newer, easier to operate one. Showed me that the second valve didn't need to be replaced, it needed to be repacked and cleaned. Home built in 1976, so removal and install of new valve weren't straightforward. Showerhead removal was not straightforward, either, so he had to replace a supply neck on it to install the new head. He was on time, courteous, explained everything well. I will definitely use them again.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$222
RICHARD & SUE D.
06/2011
5.0
plumbing
+ -1 more
They did a great job. They were recommended from Steve Duncan Appliance.
Description of Work: They fixed my bathroom faucet from leaking. They installed a new showerhead in my daughters bathroom, and fixed the outdoor spicket from making loud noises.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Jay M.
05/2011
5.0
plumbing
+ -1 more
Overall the work was good. They just did everything right. They did quality work. I would use their services again in the future.
Description of Work: I used Paul Henderson Plumbing. I last used their services in November 2010. He did some installations in the bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Dori M.
05/2011
5.0
plumbing
+ -1 more
Paul did a complete overhaul of our sump pump system. He was here off and on multiple days to get everything installed. He was very clear in his explanation of our options. He made multiple modifications to our system that greatly improved our chances of always having a dry basement. The finished product is extremely neat and tidy. I wish I had a before and after picture to show the dramatic change in how well executed his work is.
Description of Work: Paul replaced both sump pumps and the battery sump pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,868
Dennis R.
05/2011
5.0
plumbing
+ -1 more
Mr. Henderson was thorough in providing us with an estimate and the job went exactly as planned regarding cost and time to complete the job. He did a great job running the gas line through our finished basement, creating only one small hole in our drywall, 6 x 9 inches. We have used Henderson Plumbing in the past and have always been very pleased with his work.
Description of Work: Paul Henderson installed a gas line for our kitchen range. He ran a gas line from our furnace room in our basement, through our finished basement to the kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Debra Z.
05/2011
5.0
plumbing, home remodeling
+ 0 more
He is always great. He goes extra miles to try and make things work if there is some difficulty; specially remodeling as it is so difficult. He is probably more expensive than others. I usually comes early but he calls and asks if has to come late. He is great on professionalism. I would use them in the future.
Description of Work: I used Paul Henderson Plumbing to get the bathroom remodeled. He is my plumber for years. He finished the work probably a month ago. He changed the fixtures.
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*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Wells and Pumps,
Water Filtration and Softening,
Kitchen and Bath Remodeling,
Drain Cleaning,
Natural Gas Lines,
Appliance Repair,
Wallpaper Removal,
Drain Pipe Installation
FAQ
Paul Henderson Plumbing is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Paul Henderson Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Paul Henderson Plumbing does not offer free project estimates.
No, Paul Henderson Plumbing does not offer eco-friendly accreditations.
No, Paul Henderson Plumbing does not offer a senior discount.
Yes, Paul Henderson Plumbing offers emergency services.
Yes, Paul Henderson Plumbing offers warranties.
Paul Henderson Plumbing offers the following services: Plumbing Service's, Water Heaters, Water Softeners, Sump Pumps, Pipes, General Repairs