Paul Henderson Plumbing

PROMPT, COURTEOUS, AND A REASONABLE PRICE.

NICE GUY. GOOD JOB. I ALWAYS USE HIM.

APPOINTMENT WAS MADE FOR THE DAY AFTER I CALLED. SERVICE MAN WAS ON TIME AND VERY PLEASANT.

THE PLUMBER WAS ON TIME AND HONEST. HE WAS SET TO DELIVER & INSTALL AN ELECTRIC SUMP PUMP. HE TOLD US WE ALREADY HAD ONE (DID TRY TO CHEAT US AND THEN FIXED THE OUTDOOR LINE. WHEN THAT SEEMED TO BE LEAKING A MONTH AGO THEY CAME BACK AND FIXED IT FOR FREE.

UNFORTUNATELY, WHEN THEY OPENED THE BOX THE TANK AND THE COMMODE WERE TWO DIFFERENT COLORS. AS A RESULT THEY HAD TO COME OUT 3 DIFFERENT TIMES AND THEY ONLY CHARGED ME FOR ONE. IT WAS A HIGHER END PRODUCT.

WORK WAS DONE PROMPTLY AND WELL. THERE WAS A SMALL LEAK WHICH REQUIRED TWO FOLLOW-UPS. MR. WEBBER WAS HERE WITHIN AN HOUR OR TWO ON BOTH RETURNS. FINALLY FOUND A TINY CRACK IN THE NEW WASTE PIPE.

HE CAME OUT THE SAME DAY I CALLED AND WAS ALSO ABLE TO GET AND INSTALL THE NEW WATER HEATER THAT DAY. WE HAVE USED THIS COMPANY BEFORE AND HAVE BEEN PLEASED.

OTHER PLUMBERS DIDN'T WANT TO ATTEMPT THIS REPAIR. HE DID A GOOD JOB, AND FOUND A HARD TO LOCATE REPLACEMENT. I'VE USED HIM FOR UNUSUAL JOBS IN THE PAST, & RECEIVE CONSISTENTLY EXCELLENT SERVICE. REASONABLY PRICED. MOST OF THE COST WAS FOR THE PART.

VERY PLEASED WITH THE SERVICE - VERY REASONABLY PRICED AS COMPARED TO OTHER QUOTES I HAD RECEIVED. ONLY TOOK TWO HOURS TO COMPLETE - HE WAS RUNNING BEHIND SCHEDULE, BUT THEY DID CALL TO LET ME KNOW SO IT WORKED OUT.

PROMPT SERVICE. THE TECHNICIAN COULDN'T FIND, IN HIS TRUCK, THE RIGHT PIECE NEEDED TO FIX ONE OF THE FAUCETS, AND HE HAD TO GO BACK TO HIS SHOP TO PICK IT UP. I THOUGHT THE SERVICE WAS EXPENSIVE---PERHAPS THEY CHARGED ME FOR THE TIME THE TECHNICIAN WENT BACK TO LOOK FOR THE NECESSARY PART, AND ALSO EXTRA FOR THE INCONVENIENT PLACE THE DAMAGE HAD OCCURRED.

HE WAS VERY PUNCTUAL AND PLEASANT. HE WAS VERY FRIENDLY AND EXPLAINED, IN DETAIL, WHAT HE WAS GOING TO DO. HE CAME THROUGH ON WHAT HE PROMISED TO DO.

CALLED PROMPTLY AND SHOWED UP ON TIME. WE HAVE ALWAYS BEEN HAPPY WITH WORK BY THIS COMPANY. PRICE IS DIFFICULT TO RATE; THE REPAIR PERSON SPENT ABOUT AN HOUR ON THE JOB. SERVICE CHARGE WAS $92, TRIP CHARGE $25, MATERIALS $10.50, AND A $10 ANGIE'S LIST DISCOUNT.

I PHONED AT 10 AM ON A SATURDAY MORNING AND LEFT A MESSAGE. MY CALL WAS RETURNED WITHIN 10 MINUTES. MY OLD WATER HEATER LITERALLY FELL APART AND DUMPED 40 GALLONS OF WATER IN MY GARAGE. BY 11 AM THEY WERE AT MY HOUSE TO INSTALL A NEW WATER HEATER. I THOUGHT THE PRICE WAS GREAT FOR SUCH PROMPT, EMERGENCY SERVICE ON A WEEK-END. RAY WAS MY SERVICE MAN AND HE WAS WONDERFUL. IT TOOK EXTRA TIME TO ANSWER QUESTIONS ABOUT WATER SOFTENERS AND LOOKED AT A LEAK IN THE GARAGE CEILING. BY 1 PM WE HAD HOT WATER AGAIN. I CAN'T SAY ENOUGH GOOD THINGS ABOUT RAY AND THIS COMPANY. IT IS SERVICE THE WAY SERVICE WAS INTENDED TO BE! I WILL DEFINITELY USE ONLY THIS COMPANY FOR ANY OF MY FUTURE NEEDS.

RAY, THE PLUMBER WHO WAS SENT, WAS SO POLITE, PROFESSIONAL AND TOTALLY RESPECTED MY HOME. HE REMOVED HIS SHOES AT THE DOOR AS WE JUST HAD NEW HARDWOOD FLOORS PUT IN. THE GAL IN THE OFFICE, I FORGOT HER NAME, IS ALSO VERY NICE AND PROFESSIONAL AND CALLS IF THEY WILL BE DELAYED. THEY ARE MY NEW PLUMBERS.

EXCELLENT PLUMBER CAME OUT TO TRY TO FIND A LEAK ON A FRIDAY EVENING. HE STAYED FOR ABOUT 2 HOURS AND DIDN'T QUIT UNTIL HE FOUND THE LEAK. HE WAS POLITE AND HARD-WORKING.

I WAS IMPRESSED WITH THEM AND THEY DID NICE WORK. I WILL DEFINITELY CALL FOR ANY FUTURE PLUMBING WORK.

PROMPT, NEAT, FAST AND VERY GOOD. HELPED ME ABOVE AND BEYOND WHAT I ORIGINALLY ASKED HIM TO DO.

HE IS JUST THE MOST BUSINESS-LIKE PLUMBER WE HAVE EVER HAD. HE RUNS HIS BUSINESS SO PROFESSIONALLY AND PERSONABLE. EVERYONE HE REFERS US TO IS OF THE SAME CALIBER.

PAUL WAS PROMPT, PROFESSIONAL AND VERY INFORMATIVE. HE EXPLAINED WHY THE PIPE FROZE AND SHOWED ME HOW THE FREEZE PROOF FAUCET WORKS. HE ALSO GAVE ADVICE ON OTHER ISSUES I WAS CONCERNED WITH AND POINTED OUT PIPE AREAS THAT NEEDED BETTER SUPPORT, ETC. I HIGHLY RECOMMEND THIS COMPANY.

WE HAD PURCHASED A NEW DISHWASHER AND THE DISHES WERE CONSISTENTLY COVERED WITH A WHITE FILM. AFTER ADJUSTING THE DISHWASHER SOAP AMOUNTS AND CHECKING SETTINGS, WHITE FILM REMAINED. WE HAD CHANGED THE CIRCUIT BOARDS PREVIOUSLY IN OUR WATER SOFTENER. EVEN THOUGH WE THOUGHT THE WATER SOFTENER WAS CYCLING, IT WAS NOT. PAUL TESTED OUR WATER AND DETERMINED IT WAS STILL HARD. PAUL INSTALLED A NEW WATER SOFTENER AND WE NOW HAVE TRULY CLEANS DISHES AGAIN AND SOFT WATER AGAIN. WE WILL CALL HIM AGAIN FOR FUTURE PLUMBING NEEDS.

I HAVE USED THEM BEFORE FOR FAUCETS, SUMP PUMP AND THIS TIME THE WATER HEATER. THEY HAVE ALWAYS BEEN VERY FAIR AND HAD NICE GUYS DOING THE JOB. THEY ARE ALWAYS ON TIME AND VERY CLEAN.

VERY HAPPY WITH THEIR SERVICE. WE WILL CALL THEM FIRST NEXT TIME.

WE TRIED THE AREA'S LARGEST PLUMBING CO FIRST, AND THEY WERE NOT ABLE TO PROVIDE A SOLUTION LIKE HENDERSON DID. I HAD TO CLEAN A LITTLE AND THEY HURRIED TO THE EXTENT THAT A MINOR DRIP LEAK OCCURRED LATER. HOWEVER OVERALL THE WORKMANSHIP WAS SOLID AND THEY KEPT WITHIN THE ESTIMATE DESPITE MY NUMEROUS AND DETAILED QUESTIONS AND A SECOND FOLLOW-UP VISIT AT MY REQUEST TO ENSURE I UNDERSTOOD THE NEW EQUIPMENT. I WILL BE USING THEM FROM NOW ON.

PRICE WAS LOWER THAN SEVERAL OTHER PLACES I CALLED. DID A GOOD JOB AND DIDN'T LEAVE A MESS BEHIND.

JOHN, THE TECHNICIAN, WAS VERY PROMPT, COURTEOUS AND CLEANED UP AFTER THE JOB. ALSO, PROVIDED A TIP ON REMOVING AN ODOR WHEN THE WASHING MACHINE RUNS.