Langenwalter - Marion & Hamilton

AGAIN, PALE CREAM BACKGROUND AND IT LOOKS NEW.

WONDERFUL EXPERIENCE. EXTREMELY PLEASED WITH THE WORK PERFORMED.

EXCELLENT JOB! REMOVED SEVERAL DIFFICULT PET STAINS. VERY PUNCTUAL AND PROFESSIONAL.

THEY DID OK, BUT THEY DID NOT VACUUM THE CARPETS BEFORE THEY CLEANED THEM.

COURTEOUS & GOOD CLEAN UP. I HAD SOME BAD STAINS AND WE THOUGHT WE WERE GOING TO HAVE TO GET NEW CARPET, BUT THEY WERE ABLE TO CLEAN IT UP. THEY GUARANTEE THEIR WORK.

I USE THEM ALL THE TIME AND I'LL PROBABLY NEVER USE ANYONE ELSE. I REALLY LIKE THEM.

CHRIS WAS ON TIME, VERY NICE, VERY POLITE AND A NEAT WORKER.

KEITH WAS PROFESSIONAL, HELPFUL, DID A GREAT JOB AND TOLD ME THAT THE CLEANING IS GUARANTEED. HE HAS COME BACK ONCE TO RE-CLEAN THE PAINT SPOT.

ON TIME, VERY POLITE. RESULTS UNBELIEVABLE! YOU CAN'T SEE WHERE THE SPOTS WERE! VERY SATISFACTORY.

THEY DID A REALLY GOOD JOB PULLING OUT THESE OLDER STAINS. VERY PLEASED.

THEY WERE VERY NICE TO WORK WITH, VERY PROMPT AND ACCOMMODATING, BUT I WAS DISAPPOINTED WITH THEIR STAIN REMOVAL. THE CARPET INITIALLY LOOKED GREAT, BUT THE STAINS RETURNED. IT IS IMPORTANT TO NOTE THAT THEIR STAIN REMOVAL GUARANTEE ONLY COUNTS FOR NYLON CARPETING. THEY WILL NOT GUARANTEE POLYESTER OR ANYTHING WITH POLYESTER IN IT. THEY CAN DO AN ACID TEST TO DETERMINE WHICH KIND YOU HAVE. MY CARPET IS PARTIALLY POLYESTER APPARENTLY. I CHOSE THEM BECAUSE OF THEIR REPUTATION WITH STAINS. THEY WOULD COME BACK FOR AN EXTRA FEE (I HAD ALREADY PAID EXTRA FOR STAIN TREATMENT), BUT I DECIDED NOT TO. THEY USE A STEAM EXTRACTION TREATMENT AND I FELT THAT THE CARPET WAS A BIT MATTED AFTERWARDS. I WILL TRY SOMEONE ELSE NEXT TIME.

IF YOU HAVE PROBLEMS WITH REPAIRS ON YOUR CARPET, I WOULD CALL THEM OVER ANYONE ELSE FOR QUALITY AND REASONABLE PRICES.

I WALKED THE SERVICEMAN THROUGH AND WE SCHEDULED EVERYTHING. THE DAY OF THE APPOINTMENT I GOT A CALL FROM A DIFFERENT SERVICEMAN AND HE SAID HE WOULD COME OUT AND DO THE WORK. I WASN'T GOING TO BE HERE, SO I WOULDN'T HAVE BEEN ABLE TO SHOW HIM THE WORK NEEDED, WHICH I'D ALREADY GONE OVER WITH THE OTHER MAN. THEY GOT BOOKED UP FOR WATER DAMAGE RESTORATION AND SEEMED TO HAVE BRUSHED MY JOB ASIDE. THE LADY AT THE OFFICE WAS NOT VERY PROFESSIONAL AND SHE EVEN GOT AN ATTITUDE WITH ME WHEN I CALLED TO FIND OUT WHY THEY WERE SENDING SOMEONE DIFFERENT. SHE SAID I WAS LUCKY THEY WERE EVEN GOING TO SEND ANYBODY, BECAUSE THEY COULD HAVE JUST CANCELLED THE JOB. AT THAT POINT, I TOLD HER NOT TO BOTHER WITH HAVING ANYONE COMING OUT. THEY WEREN'T DOING ME ANY FAVORS FOR $1000. THE MEN THAT CAME OUT WERE VERY NICE, BUT THE WOMAN ON THE PHONE WAS NOT. I WAS VERY DISAPPOINTED THAT I WAS NOT ABLE TO USE THE SERVICEMAN I HAD ORIGINALLY MET WITH.

I CANNOT OVER EMPHASIZE MY HAPPINESS WITH THE RESULT. BUTCH, WHO DID MOST OF THE JOB, WORKED EXTREMELY HARD TO GET THE FINAL RESULT. HE RETURNED FIVE TIMES AS THEY WORKED TO REDUCE THE VISIBILITY OF THE STAIN WITH DIFFERENT PRODUCTS. BUTCH WAS VERY ACCOMMODATING TO MY WORK SCHEDULE AND ARRIVED CLOSE TO THE TIME HE WAS SCHEDULED FOR EACH VISIT. THERE WAS NO ADDITIONAL CHARGE FOR THESE VISITS. HE TOLD ME WHEN DOING THE ESTIMATE THAT HE WOULD BE BACK AS MANY TIMES AS IT TOOK. FRIENDS WHO HAVE SEEN THE CARPET ARE AS AMAZED AS I AM AT HOW GOOD IT LOOKS. I HAD PULLED UP THE CARPET AND THROWN AWAY THE BAD CARPET PAD, BUT THEY WOULDNT HAVE DONE THAT. THEY HAD A PRODUCT THAT SEALED THE SUBFLOOR TO KEEP ODOR FROM LEACHING BACK THROUGH. THEY ALSO HAD PEOPLE WHO CAME TO REINSTALL THE CARPET AFTER THE SUBFLOOR HAD BEEN SEALED. UNRELATED, I HAD AN AREA OF CARPET THAT HAD A BAD SNAG. THEIR CARPET SPECIALIST WAS ABLE TO REPAIR THAT AREA AS WELL.

THEY DID A GREAT JOB. THEY RENEWED CARPETS THAT I THOUGHT WOULD HAVE TO BE REPLACED. I CAN'T EVEN TELL WHERE THEY PUT IN REPLACEMENT PATCHES. THEY ARE VERY EASY TO WORK WITH AND WILL GO OUT OF THEIR WAY TO ACCOMMODATE YOUR SCHEDULE.

THEY DID HAVE TO COME BACK ONE TIME, BUT WERE ABLE TO REMOVE THE STAIN FROM THE STAIRS.

I THOUGHT IT WAS VERY EXPENSIVE, BUT STILL LESS THAN REPLACING THE ENTIRE CARPET.

WE HAD A BLACK MARKER THAT WAS SUPPOSED TO BE WASHABLE AND IT WASN'T. HE TOOK THE STAINS OUT (INCLUDING PET STAINS). HE WAS HONEST IN TELLING ME THAT CERTAIN STAINS HE COULDN'T CLEAN, HE WAS HERE FOR ABOUT 6 HOURS. I WOULD USE HIM AGAIN.

THE SERVICEMEN WERE VERY INTERESTED IN OUR PET STAIN PROBLEMS AND WERE VERY DILIGENT IN REMOVING THEM. WE GAVE OUR HANDYMAN THEIR NAME.

THEY CAME OUT THE SAME DAY I CALLED AND WERE VERY POLITE AND PROFESSIONAL. THEY GOT OUT ALL OF THE STAINS AND GAVE A 10% ANGIE'S LIST DISCOUNT. THEY ALSO GAVE ME SEVERAL TIPS ON CARING FOR MY NEW CARPET.

THESE WERE HUGE STAINS THAT I WAS UNABLE TO GET OUT. THEY ARE EXCELLENT, THERE WAS A LITTLE BIT OF CHEMICAL RESIDUE AND THEY WILL COME BACK TO TAKE CARE OF THAT. THEY DO GUARANTEE THEIR WORK. I HAD A BLEACH STAIN AS WELL AND THEY WERE ABLE TO TAKE THAT OUT. THEY EXPLAINED THE PROCESS TO ME.

VERY PROFESSIONAL, CONSULTED WITH US, GOOD AT EXPLAINING THEIR PROCESS. VERY PLEASED.

THIS IS LOTS MORE THAN THE ROUTINE CARPET CLEANING. THEY DO COME TO GIVE AN ESTIMATE FIRST. THE STAINS WERE AWFUL AND THE CARPET IS 15 YEARS OLD. IT LOOKS ALMOST LIKE NEW!

THE PERSON WHO DID MY WORK WAS CHRIS. HE WAS POLITE, EFFICIENT AND KNOWLEDGEABLE. I HIGHLY RECOMMEND THIS COMPANY AND WOULD DEFINITELY USE THEM AGAIN. THIS COMPANY GUARANTEES THEIR WORK AND WILL NOT CHARGE IF THEY SAY THEY CAN REMOVE A STAIN AND ARE UNABLE TO DO IT.

CAME AND PRETREATED SOME PET STAINS. DID A GREAT JOB.