Langenwalter - Marion & Hamilton

They were very professional and courteous. They got a stain out that another company had tried to but couldn't. They were prompt and friendly. They were VERY knowledgeable about their service. I will use them exclusively now for cleaning and maintaining the carpet in our home.

Very professional and effective. Returned to touch up work after carpet dried.

They did real good. We had some spots return and they took care of them for us.

Bill, the tech, was on time and even called before coming to make sure I knew he was on the way. The whole process took about an hour and a half and what a difference! All of the pet spots are completely gone and even an ink stain from a pen that exploded is gone. Bill even said that if any of the stains come back that I can call and they'll come back and fix them. Their pricing was very fair considering that I would, most likely, have to replace the carpet if they were not able to get the stains out. I'll definitely use Langenwalter again.

Excellent service and attitude from Bill and Jesse. We had one room with major pet/other stains & after 4 revisits, stains are gone. Their guarantee is the best! I have already recommended this company to 2 friends and will use them again in the future.

WHEN JAY CAME IN, I WAS JUST EXPECTING AN ESTIMATE. BUT HE WAS ALSO READY TO DO THE CLEANING. SO WHEN THE ESTIMATE CAME IN AT ITS LOWEST. I ASKED IF HE COULD DO THE JOB RIGHT THEN. HE WORKED RIGHT AWAY AND DID AN EXCELLENT JOB CLEANING THE SOFA AND CHAIR. I WAS GLAD TO HAVE THE JOB DONE SO QUICKLY. AND THE ANGIE'S LIST COUPON SAVED ME 15%.

Keith was WONDERFUL. I will use them in the future.

I was not home while they did the work. I was told that they were extremely conscientious and personable.

THE TECH TRIED SEVERAL TIMES TO FIX THE PROBLEMS, BUT HE WAS ALWAYS IN A BIG HURRY. THEY KIND OF THREW THEIR HANDS UP IN THE AIR AND WERE FRUSTRATED. THEY COULDN'T FIX THE STAIN PROBLEM. THEIR TECH WAS NICE AND THEIR PRICE WAS GOOD, BUT THEIR FOLLOW UP AND PROBLEMS WERE NOT GOOD.

WE'VE USED SEVERAL CARPET CLEANERS BEFORE, BUT THIS COMPANY IS TRULY THE BEST SO FAR. THE STAFF (MET THREE) ARE ALL VERY PROFESSIONAL AND PUNCTUAL AND THEY SIMPLY DO THE GREAT WORK! BESIDE THE REGULAR CARPET CLEANING, WE ASKED THEM TO WORK ON A FEW STAINS ON THE CARPET, AND THEY REALLY WORKED HARD (CAME BACK TWICE TO DO THIS WORK ONLY!) BUT THEY STILL COULD NOT REMOVE IT. THEY DID NOT CHARGE FOR THIS WORK! SAID IT IS THEIR POLICY. WE NEED MORE COMPANIES LIKE THEM!

THEY DID FINE AND THEIR PERSONALITY WAS GREAT, THERE WERE JUST A FEW MINOR PROBLEMS. THE WINDOWSILLS AND ADJOINING AREAS HAD DUST LEFT ON THEM. I THINK THIS SHOULD BE PART OF THE SERVICE THEY PROVIDE.

THEY CLEANED THE TILE AND GROUT IN MY BATHROOM. IT NOW LOOKS GREAT AND I FELT THAT $70 WAS A VERY REASONABLE PRICE FOR THE WORK THAT HE PERFORMED.

WE NOTICED A BIG DIFFERENCE IN THE AIR QUALITY RIGHT AWAY. BILL, OUR SERVICE TECHNICIAN WAS VERY FRIENDLY AND POLITE.

IT LOOKED PERFECT WHEN IT WAS DONE. KEITH WAS OUR TECHNICIAN, VERY THOROUGH. THE STAINS WERE A LITTLE MORE MONEY BUT LOOKED GREAT WHEN THEY WERE FINISHED.

THIS COMPANY DID A GREAT JOB AT CLEANING MY DIRTY CARPET AND GETTING OUT ALL OF THE STAINS. NOW IT LOOKS GREAT FOR THE HOLIDAYS.

I HAD A GREAT EXPERIENCE WITH THIS COMPANY OVERALL. THE GIRL I TALKED TO IN THE OFFICE WAS VERY HELPFUL AND THEN THE TECHNICIAN WHO CAME OUT REALLY SEEMED TO KNOW ALOT ABOUT WHAT HE WAS DOING. HE EXPLAINED EVERYTHING ABOUT IT TO ME BEFORE HE BEGAN AND THEN PROCEEDED AFTER GIVING ME THE ESTIMATE. THEY DID A GREAT JOB AND WERE VERY NICE TO DEAL WITH. I WOULD HIRE THIS COMPANY AGAIN.

THEY WERE PROMPT AND DID WHAT NEEDED TO BE DONE. THEY WORE SHOE COVERS AND DID NOT TRACK DIRT INTO THE HOUSE. I WOULD DEFINITELY HIRE THEM AGAIN.

BILL WAS VERY KNOWLEDGEABLE AND EXPLAINED EVERYTHING TO OUR SATISFACTION. HE WAS PROFESSIONAL AND THE PRICE SEEMED VERY REASONABLE.

THEY DID A GREAT JOB! RYAN WAS VERY PROFESSIONAL AND THE RESULTS LOOK GREAT.

WE ARE EXTREMELY PLEASED WITH THE REPAIR AND REPLACEMENT OF OUR DINING ROOM CARPET, AND THE PROFESSIONAL MANNER IN WHICH JESSE PERFORMED THE WORK. ANY WORK WHICH WE WOULD HAVE DONE BY THIS COMPANY, IN THE FUTURE, WOULD ONLY BE DONE IF JESSE WERE ASSIGNED TO OUR JOB!

THE GENTLEMAN SENT OUT WAS VERY POLITE AND NEAT. HE COMPLETED THE WORK IN A TIMELY MANNER AND MADE SURE WE WERE SATISFIED WITH THE WORK. HE ALSO LET US KNOW ABOUT THE WARRANTY ON THE SPECIFIC STAINS REMOVED- LIFETIME. THIS IS VERY HELPFUL AFTER HAVING ANOTHER CARPET CLEANER OUT EARLIER WHOSE COUPONS CLAIMED THEY COULD REMOVE THE SPOTS, BUT AFTER CLEANING LET ME KNOW THEY COULD NOT.

THIS WAS THE "COME BACK" VISIT TO GET THE SPOTS OUT. MY CARPET IS OLD, THOUGH, AND WE'RE UNABLE TO GET THEM OUT. THEY DID THE BEST THEY COULD, AND I WILL HIRE THEM AGAIN IN THE FUTURE.

HERE IS WHAT HAPPENED: THEY DID NOT RESPOND TO AN EMAIL I SENT ASKING FOR A QUOTE BUT I FINALLY GOT A RESPONSE TELLING ME TO CALL. WE DID, AND THEY CAME OUT AND GAVE A VERY HIGH PRICE. WHEN ASKED ABOUT THEIR STATED GUARANTEE FOR STAIN REMOVAL, IT TURNS OUT THAT THEIR ADS ARE MISLEADING. IN FACT, THEY DO NOT GUARANTEE THEY CAN REMOVE STAINS OR IT WILL BE FREE. THEY WANT YOU TO PAY FOR THE CARPET CLEANING, THEN, IF THE STAINS DON'T COME OUT, YOU STILL PAY -- SO I SEE THIS AS NO GUARANTEE AT ALL! FOR AN EXTRA CHARGE, THEY WILL PUT A DARKER DYE ON THE CARPET SO THE STAIN IS NOT SO NOTICEABLE, BUT THIS WOULD BE ON TOP OF THEIR VERY HIGH CARPET CLEANING PRICE. THEY MAY DO A GOOD JOB GETTING OUT STAINS, BUT WE WILL USE SOMEONE ELSE SINCE I DON'T LIKE TO SUPPORT THOSE WHO MISLEAD. I ASSUME OTHER CARPET CLEANERS USE SIMILAR STAIN REMOVAL PROCEEDURES AND WILL NOT USE AGRESSIVE BAIT AND SWITCH TACTICS.

BY FAR, THE BEST COMPANY AROUND FOR REMOVING STAINS OF ANY KIND ON CARPETS. HAVE FOUND THEM TO ALSO BE ABLE TO COLOR CARPET WHEN THE STAIN CHANGES THE COLOR OF THE CARPET. THEY ARE AWESOME!

WOULD DEFINITELY CONSIDER THIS COMPANY FOR MORE ROUTINE CARPET CLEANING BASED ON HONESTY AND INTEGRITY DISPLAYED.