Founded 2007 • With Angi since February 2012
Service Provider Response
Thank you for letting us refinish your floors! We are so glad that you love them. Thanks too for taking the time to share your experience with others!Service Provider Response
Wow! Thanks so much for that wonderful review! And thanks for trusting us with your hardwood floors. There is nothing better than knowing our clients had such a good experience that they want to recommend us to others!Service Provider Response
There was no set time for meeting the owner before starting the job in order to decide on a stain color. The owner lives out of state and told us that she would be there "all day" working. She was called at 10am notifying her that our Technician would meet her at 1pm for a stain approval. Our company strives to provide the best experience and highest quality workmanship available. This appeared to be a vacant rental property owned by the out of state member. Our Floor Technicians worked long and hard to overcome a number of difficulties including excess debris and items left in the house. Once the old carpet and padding was removed, a number of pet urine stained areas were exposed which took additional time. The end result after refinishing the 60 year old floors was a significant improvement to the home. We were told by the member two (2) times, at the start and during the job, that the deposit check had been sent in the mail...again the owner lives out of state. The deposit was never sent. At the completion of the work, two (2) voice mails and emails were sent as a standard follow up to make sure that everything was satisfactory with the job. If we had received a return call or email, all issues would have been resolved in a timely manner. With no response from the member, we have to assume the work was complete and satisfactory. A final email request was sent for the entire amount as no deposit was ever sent. It appeared everything was going along fine until it came time to getting paid.Service Provider Response
We are thrilled that you are so excited about your refinished floors! Thanks for taking the time to let us and the Angie's List community know. We really appreciate it!3 EMPLOYEES. NO SUBS. COST IS DETERMINED BY THE JOB. NO TRAVEL CHARGES. NO SUBS. NO EXTRA CHARGE FOR AFTER-HOURS SERVICE. MAY CONTACT THROUGH TELEPHONE OR EMAIL.
Angi Certified
As a locally owned and operated business we feel invested in our clients and constantly strive for customer satisfaction. We won't leave until the job is done right! Call or click to schedule an estimate today! We specialize in floor sales and installation. WE DO NOT DO REFINISHING.
Angi Certified
We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service. Check out our services offered and call or click to schedule an estimate today!
Angi Certified
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