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35 years of trusted experience
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Reviews
4.9813 Reviews
Showing 526-550 of 813 reviews
JEFFREY & CAROL S.
03/2003
appliance repair
 + -1 moreTHE OWNER ACTUALLY DOES THE REPAIRS. VERY PROFESSIONAL AND KNOWLEDGEABLE. WHILE HE SHOWED UP VERY LATE FOR OUR APPOINTMENT, HE DID KEEP US INFORMED AS TO HIS APPROXIMATE ARRIVAL TIME AND DID KEEP THE APPOINTMENT (THIS WAS DURING THE CHRISTMAS HOLIDAYS; HE COULD VERY EASILY HAVE CANCELLED OUR APPOINTMENT BUT DID NOT).
Description of Work: REPAIRED A DRUM ON ELECTRIC DRYER, INSTALLED DRYER VENT AND BALANCED WASHER.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
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Yes, I recommend this pro
$100
KRIS D.
02/2003
appliance repair
 + -1 moreTHEY WERE EXTREMELY COURTEOUS WHEN I CALLED. GOT ALL INFORMATION ON PROBLEM OVER THE PHONE TO MAKE SURE THEY HAD THE CORRECT PARTS IF NEEDED BEFORE COMING OUT. EVEN TOOK THE MODEL NUMBERS FROM MACHINE. CALLED ME BACK TO LET ME KNOW THAT THEY DID NOT HAVE PARTS IN STOCK AND HOW LONG IT WOULD TAKE TO GET THEM. THEY DID ALL THIS OVER THE PHONE SO THEY WOULD HAVE TO CHARGE ME FOR A SERVICE CALL AND THEN COULDNT HELP. THEY WERE VERY CONSCIENCE IN THEIR WORK. EVEN EXPLAINED HOW I COULD TAKE CARE OF THE PROBLEM MYSELF IF IT EVER HAPPENED AGAIN.
Description of Work: REPAIRED WASHER.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
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Yes, I recommend this pro
$50
SHERMAN J.
02/2003
appliance repair
 + -1 moreJIM IN THE OFFICE IS VERY HELPFUL IN SCHEDULING THE APPOINTMENT. HE''S THE REASON I GAVE THE ''B'' GRADE IN RESPONSIVENESS.
Description of Work: TO REPAIR REFRIGERATOR DOOR. WAS SCHEDULED FOR APPT BETWEEN 8-10 A. GOT A CALL FROM THEIR OFFICE AT 9:45 ASKING IF STEVE, THE OWNER AND REPAIRMAN HAD ARRIVED. TOLD THEM HE HAD NOT. THEY SAID HE WAS ''MISSING IN ACTION'', THEY WOULD BE ''IN TOUCH''. AT 10:05, AS I WAS LEAVING TO GO TO WORK, STEVE ARRIVED. VERY UNSYMPATHETIC AND ABRUPT ABOUT HIS TARDINESS AND HIS OFFICE BEING UNABLE TO FIND HIM. HAD THE ''SO WHAT'' ATTITUDE. HE SAID COULD RESCHEDULE OR CANCEL. HAD HIM DO THE MINOR REPAIR AND OFFERED TO PAY. HE SAID, ''NOT WORTH THE AGGRAVATION.''
| Rating Category | Rating out of 5 |
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JOHN & BARBARA K.
02/2003
appliance repair
 + -1 moreHE FIXED THE OLD DISPOSAL, SAVING US THE COST OF REPLACING IT.
Description of Work: CALLED FOR DISPOSAL REPLACEMENT
| Rating Category | Rating out of 5 |
|---|---|
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Yes, I recommend this pro
$47
LISA R.
02/2003
appliance repair
 + -1 moreEXCELLENT SERVICE! VERY FRIENDLY AND COURTEOUS ON THE PHONE. OWNER SHOWED UP ON TIME FOR ESTIMATE AND AGAIN FOR REPAIR AFTER OBTAINING PART. WOULD HIGHLY RECOMMEND THIS COMPANY!!
Description of Work: REPAIRED SWITCH ON CLOTHES DRYER.
| Rating Category | Rating out of 5 |
|---|---|
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Yes, I recommend this pro
$64
JEFFREY & CATHERINE M.
01/2003
appliance repair
 + -1 moreTHEY ARE SERVICING THERMADOR and SUBZERO, TOO.
Description of Work: MAYTAG WASHER REPAIR (CLOGGED COLD H20 LINE).
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
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Yes, I recommend this pro
$57
TERRENCE & MIMI B.
01/2003
appliance repair
 + -1 moreHE HAD TO COME 3 TIMES TO REPAIR THE STOVE AND COMPLETELY REPAIRED IT. 3 MONTHS LATER ARE DISHWASHER WAS HAVING PROBLEMS AND HE DID NOT CHARGE US FOR THE REPAIR OR THE LAST 2 SERVICE CALLS FOR THE STOVE SINCE HE HAD THOUGHT IT WAS A DIFFERENT PROBLEM THEN WHAT IT WAS. HE IS GREAT!
Description of Work: REPAIRED STOVE AND DISHWASHER
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
GREG B.
11/2002
appliance repair
 + -1 moreHE SEEMS VERY KNOWLEDGEABLE, I USE HIM EVERY TIME. VERY STRAIGHT FORWARD SERVICE
Description of Work: REPAIRED GE DISHWASHER
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$38
DAVID & CONNIE B.
11/2002
appliance repair
 + -1 moreSHOWED ME HOW TO FINISH THE JOB OF FREEZING AND REATTACHING ICE MAKER SO I DIDN''T HAVE TO PAY FOR ADDITIONAL TIME FOR THEM TO WAIT. SAVED ME MONEY AND TIME.
Description of Work: HAD TWO ITEMS REPAIRED AT TWO DIFFERNET TIMES. ONE WAS A DRYER, THE OTHER LEAK IN REFRIGERATOR.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$100
CINDA U.
11/2002
appliance repair
 + -1 moreTHEY WERE JUST EXCELLENT! THEY CAME OUT 3 TIMES AND ONLY CHARGED FOR 1 SERVICE CALL. THEY WERE VERY PROMPT. THEY WERE VERY CONCERNED ABOUT GETTING IT FIXED.
Description of Work: THEY PUT A PART ON MY DRYER. 2 DAYS LATER IT DIDNT WORK AND THEY CAME BACK AND IT NEEDED A DIFFERENT PART. THEY DIDNT CHARGE FOR THE EXTRA SERVICE CALL!
| Rating Category | Rating out of 5 |
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| value | |
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| punctuality |
Yes, I recommend this pro
$110
KURT D.
10/2002
appliance repair
 + -1 moreSERVICE WAS GREAT. THEY WERE HERE WITHIN 1 BUSINESS DAY OF MY CALL FOR HELP. THE ONLY DISAPPOINTMENT WAS THAT I WAS BILLED FOR THE SERVICE CALL AND THE TIME FOR THE REPAIR. ACCORDING TO THE COMPANY COMMENTS THE SERVICE CALL CHARGE WILL BE USED TO OFFSET THE BILL. (THIS WAS A VERY QUICK REPAIR.)
Description of Work: REPAIRED MICROWAVE
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$55
RANDALL & BONNIE S.
10/2002
appliance repair
 + -1 moreTHEY ARE ALWAYS PUNCTUAL, PRICES ARE REASONABLE AND THEY OFFER REPAIR OPTIONS. FOR EXAMPLE A QUICK FIX (OFTEN LESS EXPENSIVE) VS A LONG TERM SOLUTION.
Description of Work: REPAIRED DISHWASHER. IT WAS LEAKING WATER. REPLACED THE SEAL AROUND THE DOOR.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$75
ANGELA M.
10/2002
appliance repair
 + -1 moreSAID THEY COULD REPAIR IT BUT NO GUARANTEE ON HOW LONG THE REPAIR WOULD LAST. VERY HONEST WITH ME AND GAVE OPTIONS ON BEST NEW APPLIANCES. I AM VERY HAPPY WITH MY FRONT LOADING WASHER AND DRYER
Description of Work: 14 YEAR OLD WHIRLPOOL WASHER WOULD NOT AGITATE CLOTHES DURING WASHING CYCLE.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$38
PETE V.
09/2002
appliance repair
 + -1 moreOVERALL, VERY RESPONSIVE, WAS PLEASED WITH THEM.
Description of Work: MICROWAVE REPAIR
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$250
SALLY B.
09/2002
appliance repair
 + -1 moreTHE REPAIR TURNED OUT TO BE VERY SIMPLE, IT WAS JUST A KNOB. HE LOOKED AT IT AND TOLD US THERE WAS NO PROBLEM WITH THE WASHER, BUT THAT THE FLOOR WAS CROOKED. HE WAS SO HELPFUL BECAUSE HE WAS OUR FIRST NOTIFICATION THAT WE HAD A PROBLEM WITH THE STRUCTURAL INTEGRITY OF OUR FLOOR IN THE UTILITY AREA. MY MOTHER WAS HOME ALONE WHEN HE WAS DOING THE WORK AND HE MADE HER FEEL VERY COMFORTABLE. HE WAS VERY CLEAN CUT AND WELL DRESSED.
Description of Work: REPAIRED OUR GAS STOVE
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$58
Carla Z.
09/2002
appliance repair
 + -1 moreTHEY WERE WONDERFUL AND VERY REASONABLE IN PRICE.
Description of Work: REPAIRED A MICROWAVE.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$66
MICHAEL & AUDREY K.
09/2002
appliance repair
 + -1 moreCAME SAME DAY DID NOT CHARGE FOR A PART THEY BROUGHT OUT NEXT DAY.
Description of Work: REPLACED KNOB AND STEM ON COOK TOP
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$100
PATRICIA F.
09/2002
appliance repair
 + -1 moreI AM MORE THAN PLEASED. THE DOOR LEAKED AFTERWARDS BUT THEY DID NOT HESITATE TO COME BACK. PROMPT, EFFICIENT AND HONEST. PRICE INCLUDES PARTS.
Description of Work: REPLACED A TIMER ON MY DISHWASHER
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$162
08/2002
appliance repair
 + -1 moreTHEY ARE MOST ACCOMMODATING, THEYRE COMFORTABLE TO DEAL WITH, THEY DO A GOOD, HONEST JOB AT A GOOD, HONEST PRICE.
Description of Work: THEY WORKED ON A DRYER, A WASHING MACHINE AND A REFRIGERATOR.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$135
MICHAEL G.
08/2002
appliance repair
 + -1 moreTHE OWNER OF THE COMPANY ACTUALLY MADE 2 VISITS -- THE FIRST IN WHICH HE DIAGNOSED THE PROBLEM AS A PART THEY DID NOT HAVE ON THE TRUCK, THE SECOND IN WHICH HE REPLACED THE BROKEN PART. DID NOT CHARGE ME FOR THE FIRST VISIT. VERY PROFESSIONAL AND PERSONABLE -- A DELIGHT TO WORK WITH UNDER THE CIRCUMSTANCES.
Description of Work: REPLACED A BROKEN VALVE IN MY REFRIGERATOR ICE-MAKER.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$120
BARBARA W.
08/2002
appliance repair
 + -1 moreWE CALL THEM EVERY TIME AND THEY ARE GREAT!!
Description of Work: REPAIRED A MICROWAVE
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
FRED & LANI R.
07/2002
appliance repair
 + -1 moreJIM WAS VERY NICE AND SAID DISHWASHER WAS SO OLD IT WAS BEYOND REPAIR, SO I ASKED JIM WHAT WE SHOULD GO GET AND WHERE TO GO. HE WAS RIGHT ON THE MONEY. AS ALWAYS THEY WERE VERY CORTEOUS AND PROMPT IN THEIR RESPONSE. DID NOT TRY TO TAKE ADVANTAGE BY COMING OUT AND CHARGING A FEE. WOULD RECOMMEND THIS COMPANY TO ANYONE!
Description of Work: DISHWASHER WENT OUT ON THURSDAY AND CALLED THE COMPANY FRIDAY
| Rating Category | Rating out of 5 |
|---|---|
| professionalism | |
| responsiveness |
Yes, I recommend this pro
Lorraine G.
07/2002
appliance repair
 + -1 moreTHEY WERE VERY RESPONSIVE AND HERE AT THE TIME I NEEDED THEM TO BE. THEY WERE FRIENDLY AND GAVE ME RECOMMENDATIONS ON WHERE TO GO TO BUY REPLACEMENT APPLIANCES.
Description of Work: REPLACED BLOWER WHEEL IN MAYTAG DRYER
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$89
E D.
07/2002
appliance repair
 + -1 moreI CALLED MR. DUNCAN AS HE HAD HELPED US BEFORE. HE IS VERY PLEASANT TO DEAL WITH AND THE SERVICE WAS VERY GOOD. HE HELPED WITH ALL THREE PROBLEMS AND EVALUATED THEM. I FEEL THE PRICE WAS VERY FAIR FOR THE TIME HE SPENT HERE. WE WERE SCHEDULED QUICKLY AND I APPRECIATED THAT MR. DUNCAN SHOWED UP AS SCHEDULED. I WILL USE HIM AGAIN AND THANKFUL THAT HE STILL SERVICES OUR AREA.
Description of Work: DRYER LATCH FIXED, EVALUATED PROBLEM WITH WATER IN REFRIGERATOR CONTAINING ODD FLAKES AND DISHWASHER NOT CLEANING WELL.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$75
ROBIN G.
07/2002
appliance repair
 + -1 moreREPLACED A PART THAT HE HAD WITH HIM SO IT ONLY TOOK ONE VISIT. THE REPLACEMENT PART WAS UNDER WARRANTY I ONLY HAD TO PAY FOR LESS THAN AN HOUR OF HIS TIME.
Description of Work: REPAIRED THE WASHER. OUR NEPTUNE MAYTAG WASHER HAD A BURNING SMELL AFTER IT CYCLED.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
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Yes, I recommend this pro
$29
Contact information
439 Gradle Dr, Carmel, IN 46032
Service hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
ClosedLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small,
Plumbing,
Dryer Vent Cleaning,
Camcorder Repair,
Electrical
FAQ
Duncan Appliance Service is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Duncan Appliance Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Duncan Appliance Service does not offer free project estimates.
No, Duncan Appliance Service does not offer eco-friendly accreditations.
No, Duncan Appliance Service does not offer a senior discount.
No, Duncan Appliance Service does not offer emergency services.
Yes, Duncan Appliance Service offers warranties.
Duncan Appliance Service offers the following services: Repairs Washers, Dryers, Refrigerators, Microwaves, Ovens, Stoves, Cook Tops, Dishwashers, Compactors, & Icemakers.
Ask for details
Contact information
439 Gradle Dr, Carmel, IN 46032
Service hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
Closed