Duncan Appliance Service

1. SAVED COST OF NEW ICE MAKER. 2. REASONABLY PRICED.

I have been using him for 5-6 years now. He's worked on all my major appliances. I'm very pleased with the price and the service.

I was very happy with the service - he was on time, repaired it quickly and even listened to the ''funny noise'' my dishwasher was making with a quick suggestion of what could be wrong and advice about when/if it should be repaired. I will call him again if need arises.

I was very pleased with the experience. They have done work for me before and I will certainly use them again when something comes up.

HE CAME RIGHT OUT AND FOUND THE PROBLEM RIGHT AWAY WITH NO PROBLEM!! GREAT JOB!

He arrived on time and was very friendly and professional. Diagnosed and fixed the problem (broken dryer) quickly. He also was able to find out why the dryer broke in the first place (poor venting) and fixed that as well, in order to prevent a recurrence of the problem. His work was thorough and effective. My dryer works better than it did when it was new. I am 100% satisfied and would definitely call him if I needed help again.

Steve is excellent. Very good repair person.

He was very courteous and efficient.

I TRUST HIM. HE TOLD ME HONESTLY THAT THE DISHWASHER NEEDS TO BE REPLACED. HE HAS COME BEFORE FOR MY DRYER AND HE TELLS ME WHAT I NEED TO KNOW. HE COMES WHEN HE SAYS HE WILL. HIS PRICES ARE FAIR. ALWAYS COURTEOUS AND PLEASANT. THE BIGGEST THING IS THAT I TRUST HIM, HE WILL ALWAYS SAY IF SOMETHING CAN BE REPAIRED OR JUST NEEDS TO BE REPLACED. CHARGE WAS FOR BASE SERVICE CALL ONLY.

HE WAS VERY HONEST AND SAID IT WILL WORK FOR A WHILE LONGER AND I SHOULD PROBABLY START LOOKING FOR A NEW ONE. HE ALSO LOOKED AT A REFRIGERATOR AND HE WAS CAREFUL OF MY HARDWOOD FLOORS. I HAVE RECOMMENDED HIM TO FAMILY AND FRIENDS.

NICE GUY - WAS HONEST IN THAT THE REFRIGERATOR COULD NOT BE REPAIRED. (I HAVE ALSO USED HIM FOR CLOTHES DRYER AND MICROWAVE REPAIR.)

JOB 1:MR. DUNCAN IS PLEASANT AND A PLEASURE TO WORK WITH. TAKES PRIDE IN HIS KNOWLEDGE AND WORK ETHIC. APPRECIATED FOLLOW UPS UNTIL PROBLEM WAS RESOLVED. JOB 2:PART ORDER TOOK TIME BUT MR. DUNCAN CALLED FREQUENTLY TO LET ME KNOW I WAS NOT FORGOTTEN BUT GETTING THE UNUSUAL PART WAS TAKING MORE TIME THAN NORMAL. PART ARRIVED AND WAS INSTALLED. I WAS ONLY CHARGED FOR THE PART, NOT THE SERVICE VISIT THIS TIME. PART INSTALLATION SOLVED MY PROBLEM.

WE APPRECIATE THEIR HONESTY IN SUGGESTING WE NOT HAVE THESE ITEMS REPAIRED.

HE CAME FAIRLY QUICKLY AFTER WE CALLED, AND WAS ON TIME. HE GAVE US ADVICE AND THE PRICE WAS REASONABLE. WE WERE VERY PLEASED WITH HIS WORK.

EXCELLENT. VERY TIMELY and PROFESSIONAL SERVICE. COSTS WERE KNOWN UP FRONT, and PARTS WERE ORDERED and RECEIVED QUICKLY. A LONG TIME NUISANCE WAS REPAIRED.

STEVE DUNCAN CAME OUT AND MADE THE REPAIR TO THE TIMER. COULD NOT HAVE ASKED MORE A MUCH MORE PLEASANT AND EFFICIENT SERVICE AND QUALITY.

THEY ARE GREAT TO WORK WITH! I WAS ALSO HAVING A PROBLEM WITH MY DISHWASHER, I DESCRIBED IT TO THEM AND THEY SUGGESTED USING A DIFFERENT TYPE OF DETERGENT, WHICH SOLVED THE PROBLEM.

MR. DUNCAN LOOKED AT OUR WASHER and TOLD US THAT OTHER PROBLEMS EXISTED WHICH WOULD HAVE DRIVEN THE REPAIR COSTS UP TO A POINT WHERE IT WOULD HAVE BEEN UNREASONABLE TO REPAIR THE UNIT. HE RECOMMENDED THAT WE PURCHASE A NEW WASHING MACHINE. WE APPRECIATED HIS HONESTY - HE COULD HAVE REPAIRED THE WASHER and CHARGED US QUITE A BIT. ON HIS RECOMMENDATION, WE BOUGHT A WHIRLPOOL WASHER (AND DRYER). THE DRIP PANS FOR MY RANGE WERE LATE IN ARRIVING, BUT HE MADE A SPECIAL TRIP TO DELIVER THEM THE SAME DAY AT NO EXTRA CHARGE. WITHOUT HESITATION, WE WILL CALL HIM AGAIN WHEN WE NEED HIM.

STEVE CAME WHEN SCHEDULED. VERY METICULOUS IN HIS CHECKING. EVEN WHEN HE FOUND THE PROBLEM, HE MADE SURE IT WASN'T 2 THINGS. I'D CALL HIM BACK IN A MIN. HE'S THOROUGH, HONEST AND REASONABLY PRICED. A GREAT COMBINATION.

I WOULD HIRE THEM AGAIN IN AN INSTANT.

THIS IS THE THIRD TIME THAT I'VE CALLED DUNCAN APPLIANCE. THE FIRST TWO TIMES, STEVE JUST WALKED ME THROUGH MINOR DO-IT-YOURSELF REPAIRS ON THE PHONE (SAVING ME $$$$). THIS TIME, HE WAS PROMPT AND COURTEOUS. HE WAS HONEST AND VERY PLEASANT TO WORK WITH. HE EXPLAINED TO ME WHY THE ITEMS WERE BROKEN -- NOT JUST ''YUP, IT'S BROKE.'' HE HAD TO COME BACK TO INSTALL THE ICEMAKER. HE WAS ABLE TO COME SEVERAL DAYS BEFORE HE THOUGHT HE WOULD. I WOULD NOT HESITATE TO CALL HIM AGAIN.

THE WHOLE EXPERIENCE WAS VERY REWARDING. MY CALL WAS ANSWERED VERY TIMELY AND THEY EVEN CALLED ON A SUNDAY TO SCHEDULE THE REPAIR. MR. DUNCAN WAS VERY PROMPT AND DIAGNOSED PROBLEM VERY QUICKLY. I WAS IMPRESSED BY HIS PROFESSIONALISM AND COURTESY. A VERY POSITIVE EXPERIENCE!!!!

SERVICE WAS GOOD AND TIMELY. PRICE WAS MORE THAN EXPECTED.

JOB 1: JIM WAS EXCEEDINGLY POLITE AND PLEASANT AS USUAL WHEN I CALLED TO MAKE AN APPOINTMENT. STEVE IS HONEST AND FAIR. WE WILL CONTINUE TO USE HIM FOR ALL OF OUR APPLIANCE REPAIRS. JOB 2: ON TIME AND AT MY CONVENIENCE. VERY COURTEOUS. EXPLAINED COST INCREASE DUE TO GAS GOING UP. GAVE SENIOR DISCOUNT. DID NOT CHARGE FOR PARTS.

TERRIFIC! SCHEDULING WAS VERY PLEASANT AND A BREEZE. THEY ACTUALLY CALLED ME BACK TO OFFER ME AN APPT A DAY EARLIER, ALTHOUGH I WAS UNABLE TO WORK IT IN. THEY ARRIVED WHEN THEY SAID THEY WOULD, WERE VERY POLITE, AND KNEW WHAT THE PROBLEM WAS RIGHT AWAY. HE WAS DONE IN 20 MINUTES. I WOULD HIGHLY RECOMMEND THEM. I TRUST THEM.