BERGMAN AUTOMOTIVE

Auto Service, Architects

About us

2 EMPLOYEES. NO SUBS. COST IS $68 PER HOUR.

Business highlights

29 years of trusted experience

Services we offer

AUTO & LIGHT TRUCK REPAIR

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

5.061 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 61 reviews

Andrew W.
04/2017
5.0
auto repair
  + -1 more
Jeff and Greg are hands down the most pleasant and honest mechanics you'll find. They never upsell work that doesn't need to be done, always err on the side of pragmatic, money-saving advice. They don't make promises they can't keep...they'll tell you when they can fit you in, and they'll get the work done that day. When something is discovered that changes the estimate, you can be sure you get a call. I had them call me apologetically to authorize a $1.50 gasket part that wasn't in an original estimate!! Nothing beats being able to trust your auto mechanic when there are so many incompetent crooks out there. Go with Bergman and you won't be sorry.
Description of Work: Most recently, needed a rear-end shimmy checked out. Have had brake work, starter replacement, oil leak, and a number of other things addressed in the past.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Krystyna A.
08/2015
5.0
auto repair
  + -1 more
Excellent service always a reasonable price, as a female I appreciate their guidance and great mechanic ability. I never feel taken advantage of, and always feel assured that my car has just received excellent care at the best possible price.
Description of Work: They did the 60000 mile service check on my car for half the price of what the dealership wanted. The car runs great

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$328

GREG & MARCIA B.
07/2015
5.0
auto repair
  + -1 more
We like them. I think they are very good.
Description of Work: Bergman Automotive is where we usually go, maybe west main street.We had to have them check something out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joe M.
06/2015
5.0
auto repair
  + -1 more
They are excellent. They have been fantastic every time I use them. They are honest. They did a great job. They give me a heads up, so they don't do anything wihout asking me first. The best mechanics I ever dealt with. I will absolutely use them again in the future.
Description of Work: I used them last January 1st. I had the oild changed, there would be a muffler that needs to be replaced, and, there was a belt. I took it in, basically, once a year, for check up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$402

ROSEMARY & JAY S.
11/2014
5.0
auto repair
  + -1 more
As always. a very satisfactory experience with Bergman's. Cost was reasonable, in fact a bit lower than I expected for the CHMSL replacement. Never pushed to do anything that isn't necessary to the repair.
Description of Work: Repaired 2000 Olds Intrigue. Replaced passenger front wheel bearing and spoiler-mounted CHMSL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$269

chuck K.
08/2014
5.0
auto repair
  + -1 more
There great! I have using them for years!
Description of Work: Automotive repair, oil change and tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vikki G.
06/2014
5.0
auto repair
  + -1 more
We took our car in because it was making a funny noise. They quickly diagnosed the problem and repaired our car They always provide excellent service with a fair price We have taken our cars there for years and have always been satisfied
Description of Work: Tightened belts and changed the oil

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Gilbert H.
06/2014
5.0
auto repair
  + -1 more
They did a great job. Will use for future repairs.
Description of Work: Alternator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Jerimy H.
08/2013
5.0
auto repair
  + -1 more
Went perfectly and affordable as always. I dropped off the truck without an appointment on Friday and it was completed by noon on Tuesday. I let them know I was in no hurry as it's not my daily driver. I normally make an appointment with Bergman because they are sometimes backed up - - a testament to their quality service. I've been going there for nearly 10 years and not once had a problem that wasn't ultimately fixed. Jeff and Greg are the most honest mechanics I've encountered (and I know my way around an engine). They're realistic with customers. Multiple times they've advised me NOT to have certain work done, either because of the age/value of the vehicle or because the cons ($$$) outweighed the expected performance improvement. A great go-to shop.
Description of Work: Replace alternator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Larry W.
05/2013
5.0
auto repair
  + -1 more
Everything went well and I got my truck back when it was needed. I will used Bergman Automotive again. Great experience.
Description of Work: Bergman Automotive, Inc. sent a flat bed towing company to my wife's office to pick up a key to my truck, then my truck was delivered to Bergman's for diagnosis. Jeff Bergman understood that I was in need of my truck as soon as possible, and he managed to work my truck in quickly. The truck needed to have its fuel pump, strainer, and sending unit replaced. Jeff completed this involved job in one afternoon and was very fair in the cost.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$654

joel Z.
05/2013
5.0
auto repair
  + -1 more
Great experience with honest people.
Description of Work: They are trustworthy and professional and the rates are lower than most. They won't do any work that isn't needed and definitely don't try to sell you things you don't need replaced like the tire places and dealers often do. I had my oxygen sensor replaced on our 2007 Sienna most recently. They've also done work on our Taurus. They are good at scheduling a day when they will do your car and always hit that day. You may need to call 2 to 4 days ahead since they are good and have cars lined up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Lori D.
03/2013
5.0
auto repair
  + -1 more
I've used Bergman Automotive numerous times over the years, and I trust them completely. Furthermore, they do good work and charge competitive prices.
Description of Work: They did some brake work on my car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Mark W.
02/2013
5.0
auto repair
  + -1 more
Bergman's very pleasant and straightforward service have won our business. I called & made an appointment to have the front brake pads and rotors of our '97 Bonneville replaced, also thinking a ball joint needed replacement. We got an estimate over the phone the same day. Turns out the ball joint was fine, so we came in way under the estimate which made us very happy. Highly recommended.
Description of Work: New Front Brakes Checked for possible ball joint replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$269

Susan G.
01/2013
5.0
auto repair
  + -1 more
This is the auto shop I've been looking for most of my adult life. I can't recommend them highly enough. The two brothers who own the business are honest, affordable and do excellent work. This the second time I've used Bergman and it has become my favorite repair shop. For this repair, we were getting an of and on again engine warning light. The car wasn't giving him an error code so he paid attention to the information I gave him about the symptoms and tracked down the problem. As soon as he found a sensor leaking oil, he knew he had found the culprit. I used them about four months earlier for another repair on our trouble plagued minivan. It was leaking power steering fluid and they tracked that problem down to a leaky hose and heat shield. At the same time, they replaced the power steering fluid reservoir and got rid of a groaning noise in the steering system that no one else could diagnose and fix. These guys aren't just good, they're great. They're not only great mechanics, they're great listeners. They never make you feel like an idiot and they really use the information you give them to help diagnose the problem. They can be a bit hard to get in to see. I usually have to schedule an appointment a few days in advance. They usually can't see you right away. But for serious engine repairs, these are the folks I trust the most. I'm so glad I discovered them from the reviews on Angie's List.
Description of Work: Diagnosed faulty water pump sensor and replaced it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Charles & Sandi L.
06/2012
5.0
auto repair
  + -1 more
My daughter used them and told me they were good so I used them. They were quite good and I trust them. I would recommend them.
Description of Work: I used Bergman Automotive for brakes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

MIKE AND CAROL K.
12/2011
5.0
auto repair
  + -1 more
We had taken the vehicle to another location first, but they were unable to diagnose the problem since it wa n't happening right at that moment. Bergman was able to diagnose based on the symptoms that I was describing. They were fast and courteous. They had it done for me in an afternoon. The dealership that I had originally taken my car to wanted $695.00 for the job. Bergman didn't know about my original quote from the dealership until after they had given me their price of under $300.00.
Description of Work: They put a new starter in my Buick LeSabre.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Wiliam B.
10/2011
5.0
auto repair
  + -1 more
I made an appointment with Bergman for the following week, I dropped the Isuzu Trooper off on Sunday night and picked it up on Monday as scheduled. They called once to provide a diagnosis of the problem, provided an estimate at that time. They performed service, called back with total amount to be billed and charged it to my credit card. I picked SUV in the evening after work. Bergman's is fair and honest. They don't try to sell you on service needs, but will work within your budget and do the work properly the first time. Great to do business with.
Description of Work: Bergman performed diagnostic check on engine. Several diagnostic codes appeared for inspection and were able to identify specific area for repair. They replaced intake manifold gasket set as a result.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

BRIAN F.
07/2011
5.0
auto repair
  + -1 more
I have used Bergman's for several years now and you can find no better or more honest mechanics than Greg & Jeff. I made an appointment to take my van in because I was hearing a squealing sound from a belt and the check engine light had come on. They inspected and tightened the two belts in the engine and ran the code for the check engine light and was able to clear it and didn't charge me anything for their services. My other van needs some maintenance and I will definitely be taking it to Bergman's!
Description of Work: They tightened 2 belts in my van that were loose and squealing and diagnosed a check engine light problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nick E.
06/2011
5.0
auto repair
  + -1 more
I can't say enough great things about this place. I moved to Indianapolis 4 years ago and needed a reliable auto shop, heard about them from a friend. This was my third time taking my car there and they have always been honest in what they do. They could've replaced my back brakes but Greg informed me there was still 40% left, if it was his car he wouldn't change them, and he wanted to save me some money. They don't try and rip the consumer off and they always have the consumer's best interests in mind. They can always fit me in within a couple of days and it only takes them one business day to get all the work done that's needed. As long as I'm living in Indy I'll continue to go here because they do great work for a reasonable price.
Description of Work: Brakes, oil change, tire rotation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$233

Peyton T.
05/2011
5.0
auto repair
  + -1 more
I last visited them about a month and half ago. They are excellent. They are very customer responsive. They have great mechanics and they are very honest. I would absolutely use their service in the future.
Description of Work: We use Bergman Automotive for auto service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniel C.
11/2010
5.0
auto repair
  + -1 more
Overall service is great. It is nice to be able to bring your car to a shop and have your repairs done with a honest person. They have won my loyalty.
Description of Work: Have brought both of our cars here (03 Honda Odyssey & 01 Mercedes CLK) for the past couple services. Had brakes done on both vehicles, plus various other things. Everything is done professionally and timely.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark H.
11/2010
5.0
auto repair
  + -1 more
We have been looking for an honest, thoroughly professional auto service facility proximal to home for several years. Wish now that we had started utilizing Bergman Automotive years ago after spending $$$ and having to have some repairs repeated at the dealer "service" department and a couple of other local independents. Bergman's went above and beyond in their diagnostics and the spent their time trying to fix an additional problem w/o charge. The job done in the time promised and at a very reasonable price.
Description of Work: Complete brake job front and rear.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Tanya C.
07/2010
5.0
auto repair
  + -1 more
Was able to get us right in and gave an estimate which was exactly right on target. Was able to pick the car up that same day. Excellent service, communication and follow-through. Listened to all symptoms of the problem and ask very appropriate questions. Very satisfied with service, price and follow through. Would definitely take my car back for any other service needed and recommend to everyone.
Description of Work: We were having difficulty with a vibration in our 2003 Toyota Corolla. Bergman automotive got us right in and gave an estimate of what they thought was the difficulty. The estimate was right on target and the repair was made in one day. We had front disc brake pads, disc brake rotor placed and that fixed the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$246.14

Mr T.
03/2010
5.0
auto repair
  + -1 more
They always provide excellent service. They have a lot of integrity. I don't even have to worry about them doing any unnecessary repairs. They have really outstanding customer service.
Description of Work: We have been taking our vehicles there as long as they have been open.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROSEMARY & JAY S.
03/2010
5.0
auto repair
  + -1 more
I was very pleased with their service.
Description of Work: The ignition lock on our 2000 Oldsmobile Intrigue would not turn. When I called it was suggested that I get a new key made to manufacturer's specifications rather than have my car towed in for repair. i was given the name of someone who could cut the key for me. It was also suggested that I use a locksmith that they use if that wasn't successful. The locksmith recommended came and rebuilt the lock for a very reasonable cost. Bergmans could have taken me through the very expensive way of having my car towed in etc., but they did the best for me.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1(current)
    • 2
    • 3

Contact information

902 W MAIN ST, Carmel, IN 46032


Service hours

Monday:
8:00 AM - 6:00 AM
Tuesday:
8:00 AM - 6:00 AM
Wednesday:
8:00 AM - 6:00 AM
Thursday:
8:00 AM - 6:00 AM
Friday:
8:00 AM - 6:00 AM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Service,
Architects

FAQ

BERGMAN AUTOMOTIVE is currently rated 5 overall out of 5.

Monday: 8:00 AM - 6:00 AM

Tuesday: 8:00 AM - 6:00 AM

Wednesday: 8:00 AM - 6:00 AM

Thursday: 8:00 AM - 6:00 AM

Friday: 8:00 AM - 6:00 AM

BERGMAN AUTOMOTIVE accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, BERGMAN AUTOMOTIVE offers free project estimates.
No, BERGMAN AUTOMOTIVE does not offer eco-friendly accreditations.
No, BERGMAN AUTOMOTIVE does not offer a senior discount.
No, BERGMAN AUTOMOTIVE does not offer emergency services.
No, BERGMAN AUTOMOTIVE does not offer warranties.
BERGMAN AUTOMOTIVE offers the following services: AUTO & LIGHT TRUCK REPAIR

Contact information

902 W MAIN ST, Carmel, IN 46032


Service hours

Monday:
8:00 AM - 6:00 AM
Tuesday:
8:00 AM - 6:00 AM
Wednesday:
8:00 AM - 6:00 AM
Thursday:
8:00 AM - 6:00 AM
Friday:
8:00 AM - 6:00 AM