Bedell Home Services

THEY FOUND THE PROBLEM WE HAD WITH OUR TOILET, WHEN I HAVE HAD MANY PEOPLE OUT OVER 20 YEARS, WHO NEVER COULD FIGURE OUT THE PROBLEM.

THEY SHOWED UP WHEN THEY SAID THEY WOULD AND HAD THE ENTIRE JOB COMPLETED WITHIN 3 HOURS. THEY WERE VERY PROFESSIONAL AND GREAT TO WORK WITH.

COMPANY RESPONDED WELL TO EMERGENCY REQUEST, HAD SOMEONE ONSITE WITHIN 1 HOUR. CHARGES WERE REASONABLE FOR EMERGENCY SERVICE.

TRUSTWORTHY, COURTEOUS, AND KNOWLEDGEABLE SERVICES PROVIDED. THE TECHNICIAN EXPLAINED EVERYTHING BEFORE HE DID THE ACTUAL WORK TO CONFIRM IT WAS AGREEABLE. AT THE END OF THE JOB HE ALSO SUMMARIZED WHAT HAD BEEN DONE IN DETAIL. I EVEN ASKED HIS OPINION ON A SEPARATE JOB AND HE GAVE ME SOME DO-IT-YOURSELF ADVICE TO AVOID PAYING UNNECESSARILY FOR THE WORK! I WOULD DEFINITELY CALL AGAIN FOR SERVICE NEEDS. OH, AND THE TECHNICIAN EVEN APOLOGIZED FOR ONLY BEING 5 MINUTES LATE TO THE JOB! WHEN'S THE LAST TIME YOU HAD A TECHNICIAN CARE THAT MUCH ABOUT KEEPING APPOINTMENTS?!

THEY ARE DEFINITELY THE PLACE TO CALL. THEY ARE VERY GOOD.

VERY IMPRESSED WITH QUALITY OF THE SERVICE & THE STAFF, GAVE TIPS THAT MIGHT HAVE HELPED AVOID A SERVICE CALL, BUT CAME OUT QUICKLY WHEN I DECIDED THAT DIDN'T WORK. VERY PLEASED.

THIS IS THE THIRD TIME I HAVE HIRED THEM. VERY PLEASED. WOULD RECOMMEND THEM HIGHLY.

LARRY WAS EXTREMELY POLITE, INTELLIGENT, AND HELPFUL. AND HE SPOKE TO US AT A LEVEL WE COULD UNDERSTAND. HE ALSO FIXED A COUPLE OF OTHER PROBLEMS WE HAD IN THE HOUSE, AS NOTED ABOVE, PER HIS SUGGESTION.

I SPOKE WITH JAY ON THE PHONE. HE TOLD ME OVER THE PHONE TO TRY TAKE A PLUNGER TO OUR SHOWER DRAIN TO UNCLOG IT. IT WORKED AND HE SAVED ME $100. HE TOLD ME TO DO THAT ANY TIME IT CLOGS AGAIN.

RESPONDED QUICKLY, FOUND AND FIXED THE PROBLEM. VERY PROFESSIONAL, AND WE WERE PLEASED WITH THE WORK PERFORMED.

I CALLED AND BEDELL HAD SOMEONE AT MY HOUSE TO FIX MY WATER HEATER IN ABOUT 15 MINUTES. MAY HAVE BEEN A LITTLE PRICEY, BUT THE PROMPT SERVICE MADE UP FOR THAT.

WE HAD TRIED EVERYTHING AND FINALLY CALLED A PLUMBER. HE ARRIVED IN 2 HOURS, AND CALLED EVEN TO SAY HE WAS DELAYED!!! MOST PLUMBERS COULDN'T COME UNTIL THE NEXT DAY. HE FIRST TRIED EASIER, LESS EXPENSIVE WAYS TO UNPLUG IT, THEN HAD TO 'SNAKE' IT. HE WAS EXTREMELY FRIENDLY, INFORMATIVE, AND EAGER TO ANSWER QUESTIONS. HE EVEN DIDN'T MIND MY CRAZY HYPER TERRIER DOG AND WENT OUTSIDE TO VISIT WITH HIM.

MY CALL WAS RESPONDED TO RIGHT AWAY WHEN I CALLED TO REQUEST THE SERVICE. I WAS QUOTED $100 FOR THE WORK. THE SERVICE MAN SHOWED UP ON TIME, BUT TOLD ME THAT THE PRICE QUOTED WAS WRONG AND IT SHOULD BE $120 INSTEAD. I WAS NOT HAPPY ABOUT THE PRICE CHANGE BUT NEEDED TO FIX THE LEAK THAT DAY SINCE I WAS GOING OUT OF TOWN NEXT DAY. THEREFORE, I TOLD THE SERVICEMAN TO GO AHEAD DO THE WORK. HE WORKED ON IT RIGHT AWAY BUT RAN INTO SOME DIFFICULTY REMOVING THE OLD VALVE. HE FINALLY HAD TO CUT A PART OUT BEFORE HE COULD REPLACE THE NEW ONE. FOR THE PART THAT HE CUT OUT, HE CHARGED ME ANOTHER $72 DOLLARS. THE TOTAL COST FOR THIS WORK ENDS UP TO BE $192. THE SERVICEMAN DID A GOOD JOB WITH THE WORK. BUT, I AM NOT HAPPY WITH THE UNEXPECTED EXTRA COST.

THE JOB WAS COMPLETED IN A TIMELY MANNER. THEY HAVE NOT RETURNED AS OF THIS TIME TO MAKE A REQUESTED ADJUSTMENT, THOUGH.

WONDERFUL COMPANY, I HAD CALLED EARLIER IN THE WEEK TO GET AN ESTIMATE OF THE SUMP PUMP JOB AND HE QUOTED ME ON THE PHONE. I RETURNED THE CALL TO SCHEDULE AND LEFT A MESSAGE. HE RETURNED THE CALL A FEW DAYS LATER AS THEY HAD BEEN REALLY BUSY WHICH IS REALLY GOOD SERVICE CONSIDERING HE COULD HAVE COMPLETELY IGNORED THE LATE CALL RETURN FROM US! THEY CAME OUT THAT DAY AND THE GUY WHO REPLACED THE PUMP WAS WILLING TO LOOK AT OUR GARBAGE DISPOSAL TO SAVE US ANOTHER SERVICE CALL CHARGE! HE EVEN SHOWED ME HOW TO FIX IT ON MY OWN! VERY PLEASED WITH THE EXPERIENCE!

LARRY PARKHURST, THE TECH, DID A FABULOUS JOB. HE WAS VERY EFFICIENT. HE DIDN'T FIND ANY OTHER LEAKS, BUT HE SAID THAT IF THERE WERE SOME HE WOULD COME BACK OUT AND WORK LATE.

EXCELLENT EXPERIENCE. QUICK RESPONSE TO PHONE CALL AND GAVE DETAILED PHONE QUOTE WHICH WAS FULLY HONORED. PRICE WAS VERY REASONABLE AND LESS THAN OTHER QUOTES. ALSO, DID NOT TRY TO SELL ME ON EXTRAS. PROMPT AND CLEAN.

ALAN WAS ON TIME, POLITE AND PROFESSIONAL. THEY RESPONDED QUICKLY. THEY HAD THE NEEDED PARTS ON THE TRUCK. I WOULD RECOMMEND ALAN ANYTIME.

THE SERVICE ARRIVED EXACTLY AT THE TIME STATED AND OBSERVED THAT THE PROBLEM WAS NOT AS GREAT AS WE THOUGHT. THE WORK WAS DONE EXPERTLY AND VERY QUICKLY. ALL RESIDUE WAS CLEANED UP BY THE SERVICE AND THE SERVICE TECHNICIAN WAS VERY CAREFUL NOT TO DO ANY DAMAGE TO WOODWORK OR OTHER ITEMS IN THE HALF BATH. WE WILL BE CALLING THIS SERVICE AGAIN IF WE EVER HAVE ANOTHER PLUMBING PROBLEM.

THEY WERE ABLE TO COME TO THE NEXT DAY, EVEN CAME EARLY. THEY DID A REALLY NICE JOB AND CLEANED UP THERE MESS. I WILL USE THEM AGAIN.

VERY PLEASED WITH SERVICE - THEY ARRIVED WHEN THEY PROMISED (AROUND 8 PM ON A THURSDAY) AND HAD THE PUMP REPLACED IN ABOUT 15 MINUTES.

CALLED DURING THE LUNCH HOUR AND THEY WERE ABLE TO COME OUT LATER THAT SAME AFTERNOON. THE PLUMBER, ALAN, WAS VERY PLEASANT AND WAS ABLE TO QUICKLY DETERMINE AND FIX THE LEAK. IN ADDITION, ALAN, WAS ABLE TO ANSWER OTHER PLUMBING QUESTIONS THAT I HAD. THIS IS THE SECOND TIME I HAVE USED THIS COMPANY FOR PLUMBING REPAIRS AND I HAVE BEEN SATISFIED EACH TIME.

THEY WERE PROMPT AND GOT ME OUT OF A JAM. THE ONE PUMP BURNED UP BECAUSE THEY PUT IT INTO A PIT THAT WASN'T A PROPER PIT, IT WAS A PIT FULL OF BIG ROCKS . THEY PUT ANOTHER PUMP IN AT NO CHARGE THE NEXT DAY.

THEY WERE VERY CLEAN, DIDN'T MAKE A BIG MESS, AND CAME OUT RIGHT AWAY. THEY WENT OUT OF THEIR WAY TO FIND THE MODEL THAT I WAS LOOKING FOR.

I WOULDN'T USE ANYONE ELSE FOR PLUMBING!