SIVELLS MASONRY INC

VERY RESPONSIVE AS TO TIMING AND ESTIMATES.

I CALLED A WEEK AGO THURSDAY AND THEY HAVE NOT RETURNED MY CALL. I THINK THAT IS PRETTY LOUSY.

PRICING WAS HIGH, BUT DID MORE THAN EXPECTED.

I CHOSE SIVELLS BECAUSE THE OWNER SCOTT WAS WAS PROFESSIONAL AND THE PRICE FOR THE JOB WAS MUCH BETTER THAN TWO OTHER ESTIMATES I HAD RECEIVED. HE SAID THEY COULD START WORK IN ABOUT TWO WEEKS. WELL, A WEEK LATER, I WAS HAVING A COPPER ROOF REPLACED OVER A LIMESTONE CAPPED BAY WINDOW, AND THE ROOFER SHOWED ME THAT ONE OF THE LIMESTONE CAPS WAS NOT ATTACHED TO THE BRICK! THE ROOFER SAID HE COULD NOT REPLACE THE ROOF UNTIL THAT WAS FIXED. I CALLED SCOTT AND HE CAME RIGHT OVER. HE SAID THAT HE WOULD BE HAPPY TO GET HIS CREW RIGHT OVER. AND SURE ENOUGH, HIS CREW WAS OVER THE NEXT MORNING AND FIXED THE LIMESTONE CAP AND ALSO THE WORK ORIGINALLY CONTRACTED FOR. THEY WERE ABLE TO MATCH OUR EXISTING MORTAR COLOR AND TEXTURE, WHICH WAS IMPORTANT TO ME. HIS CREW WAS FINE, ESPECIALLY NORM. THEY EVEN CAME BACK AFTER THE ROOF WAS DONE AND TOUCHED UP MORTAR THAT WAS DISRUPTED DURING THE REROOFING AT NO CHARGE. I REALLY THINK THAT SCOTT SAVED THE DAY WHEN HE CAME OUT EARLY TO FIX THAT CAPSTONE.

COULD NEVER GET THROUGH ON THE PHONE NUMBER SUPPLIED THROUGH ANGIE'S LIST. COMPANY'S VOICE MAIL BOX WAS ALWAYS FULL.

SCOTT & HIS SON DID GREAT WORK. HE'S VERY KNOWLEDGEABLE, DOES EXCELLENT WORK, AND CLEANS UP WHEN HE FINISHES. VERY PERSONABLE & PROFESSIONAL. HIGHLY RECOMMEND HIM.

SCOTT TOOK SOME TIME RETURNING MY PHONE CALLS, BUT IT WAS WORTH THE WAIT. HE'S VERY PROFESSIONAL AND THEY DID GOOD WORK. AFTER MY WALL WAS CUT DOWN, IT LOOKED AS IF SOME MORTAR SHOULD HAVE BEEN ADDED TO KEEP THE BRICKS IN PLACE. I CALLED SCOTT AND HE SENT SOMEONE ELSE OUT THE NEXT DAY AND GOT IT FIXED UP. I WOULD RECOMMEND USING THEM.

I JUST WANTED TO LET YOUR MEMBERS KNOW THAT THIS COMPANY NEVER RESPONDED TO MY CALL.

DISCUSSED NATURE OF THE PROBLEM OVER THE PHONE. SCOTT SIVELLS SAID HE WOULD LOOK AT THE CHIMNEY AND GET BACK TO ME THE SAME WEEK. NO RESPONSE. I CALLED TO FOLLOW UP AFTER ONE WEEK'S TIME AND MY CALL WAS NEVER RETURNED.

SIVELL'S MASONRY WAS VERY PROFESSIONAL, PROMPT AND THOROUGH ON MY REPAIR. THEY DID A GOOD JOB OF THINKING OF ANY POSSIBLE PROBLEM THAT COULD BE CAUSING THE PROBLEM AND FIXED ALL OF THEM. MANY WITHOUT CHARGING, I THINK. THEY CLEANED UP THE AREA. MR. SIVELL EVEN CALLED THE NEXT MONDAY TO SEE HOW THINGS WERE GOING. I WOULD HIGHLY RECOMMEND THIS COMPANY.

HE WAS VERY HONEST, AND IT WAS VERY KIND OF HIM TO EXPLAIN HOW WE COULD CORRECT THE PROBLEM. IF WE NEED ANYTHING IN THE FUTURE I WILL GIVE HIM A CALL.

IT TOOK A LITTLE WHILE TO GET SCOTT TO OUR HOUSE BUT IT WAS WORTH THE WAIT. HE IS POLITE, PROFESSIONAL AND A VERY GOOD MASON.

SCOTT SIVELLS TREATS CUSTOMERS WITH RESPECT AND COURTESY. THE WORK CREW DID A GREAT JOB IN COMPLETING THE REPAIRS. SCOTT CAME BY THE WORK SITE AFTER THEY HAD DEPARTED, CHECKED THE AREA FOR APPROPRIATE CLEANUP, AND DID SOME ADDITIONAL CLEANUP OF THE WORKSITE.

THE WORK WAS ACCOMPLISHED IN A VERY TIMELY FASHION. THE WORKERS WERE POLITE, OFFERED GOOD ANSWERS TO MY QUESTIONS ABOUT THE PROGRESS OF THE JOB. SCOTT VISITED THE WORKSITE AT THE END OF THE JOB TO ENSURE THAT ALL LOOSE ENDS WERE TIED UP (THEY WERE).

THEY DID A VERY GOOD JOB. MATCHED THE BRICK WE HAD. THEY HAD THE BEST PRICE.

I CALLED HIM BACK, BECAUSE HE NEVER FOLLOWED UP AND NEVER SENT AN ESTIMATE.

THEY DID A GREAT JOB. THEY WORK WELL AND A GREAT PRICE.

NO RETURN CALL IN THE MONTH BETWEEN OBTAINING ESTIMATES & HIRING SOMEONE.

THEY NEVER RETURNED OUR TELEPHONE CALL

I CALLED SEVERAL TIMES AND LEFT MESSAGES, REQUESTING AN ESTIMATE. NO ONE BOTHERED TO CALL ME BACK.

WE DID NOT COMPARE PRICE WITH ANOTHER COMPANY BECAUSE A DESCRIPTION OF THE TYPE OF WORK THEY WOULD PERFORM WAS MORE IMPORTANT TO US. SCOTT SIVELLS PERFORMED THE WORK HE SAID THEY WOULD PERFORM. THEY DID A BEAUTIFUL JOB. IT TOOK A LOT LONGER THAN THEY ANTICIPATED ONLY BECAUSE OF THE WEATHER AND THE FACT IT WAS THEIR FIRST COMPLETE DEMOLITION AND REPLACEMENT. THE LABORERS AND MASONS WERE ALWAYS ON TIME AND VERY PROFESSIONAL. THEY WERE A GREAT POSITIVE GROUP OF GUYS DOING A VERY DIFFICULT JOB DURING A VERY HOT, HUMID EIGHT WEEKS. IT WAS A LEARNING EXPERIENCE FOR THEM AND AN UNKNOWN EXPERIENCE FOR US, BUT OVERALL WE'RE VERY PLEASED WITH THEIR WORK.

HE SAID HE WAS INTERESTED AND WOULD HAVE A ESTIMATE READY BY WEDNESDAY. THAT WAS ALMOST TWO WEEKS AGO AND I HAVEN'T HEARD BACK. IF HE DIDN'T WANT, OR WASN'T ABLE TO DO THE JOB, I WISH HE WOULD HAVE SAID SO, INSTEAD OF JUST NOT CALLING BACK.

WE HAD BOTH DONE, AND ARE VERY HAPPY WITH THE RESULTS. THE PORCH WAS CLEANED AND RE-GROUTED AND LOOKS GREAT. ALL THE CRACKS IN OUR BRICK ARE NOW REPAIRED. WOULD DEFINITELY RECOMMEND THIS COMPANY. THEY COMPLETED ALL OF THIS IN ONE DAY. THE ONLY PROBLEM WE HAD, WAS A MISCOMMUNICATION IN GETTING SCOTT OUT TO SEE THE JOB, BUT THAT WAS A MINOR INCONVENIENCE FOR THE QUALITY OF THE JOB THAT WAS DONE. SCOTT IS PROFESSIONAL, KNOWS HIS STUFF, AND HIS PRICE WAS VERY REASONABLE. WE ACTUALLY APPRECIATED BEING ABLE TO GET TWO PROBLEMS SOLVED WITH ONE VISIT.

TORNADO LEVELED OUR CHIMNEY AT ROOFTOP. SCOTT WAS FOUND ON THIS WEBSITE, WAS CONTACTED & HE PROMPTLY RETURNED MY CALL. HIS ESTIMATE WAS QUICK, ACCURATE & PROFESSIONAL. HE WAS QUITE FRIENDLY & ANSWERED MY MANY TECHNICAL QUESTIONS. HE WAS ABLE TO DO THE JOB WITHOUT HAVING TO CO-ORDINATE WITH THE ROOFERS DIRECTLY. HIS WORK WAS SEPARATE, YET COMPLIMENTARY. CAME BACK TO FINISH COUNTER-FLASHING AFTER ROOF WAS COMPLETED. OUR BRICK WAS OLD & HARD TO MATCH, BUT HE PERSISTENTLY SEARCHED & FOUND ONE THAT ACTUALLY COMPLIMENTED OUR NEW SHINGLES. MINOR COMPLICATIONS AROSE ALONG THE WAY, & SCOTT ADDRESSED THEM QUICKLY & WITHOUT A HASSLE TO US. HE CLEANED-UP THE AREA WELL, WHICH WE APPRECIATED VERY MUCH. EXTRA BRICKS FROM THE JOB WERE NEATLY STACKED EXACTLY WHERE WE ASKED THEM TO BE PUT. SCOTT SEEMS LAID-BACK, HONEST, HARD-WORKING & PROFESSIONAL. WE WOULD DEFINITELY DO BUSINESS AGAIN & INTEND TO IN THE FUTURE.

SCOTT SEVILL, THE OWNER, SET UP THE WORK FOR THE DAY. HIS FOREMAN, TROY, WAS AT OUR HOUSE ALL DAY. HE AND ANOTHER WORKER DID MOST OF THE JOB. SCOTT CAME AT THE END OF THE DAY AND FINISHED THE BLUESTONE WALK. WE ENJOYED TALKING TO HIM ABOUT BRICK WORK AND HE WAS POLITE, KNOWLEDGEABLE, AND CONSCIENTIOUS.