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Indy Computer Guru LLC

Computer Repair, Computer Training, Website Design & Development

About us

Indy Computer Guru, LLC provides top notch IT support to residential users and small businesses in the Fishers, Noblesville, Westfield, Carmel, and Indianapolis areas. We have more than a decade of experience and can effectively deal with many different IT infrastructures and to work with you to troubleshoot and configure your systems and keep them running smoothly.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

We offer support, troubleshooting, upgrade, and repair for Windows 10 through Windows 7, and Mac OS X. New hardware installation, laptop & desktop repair. Recommendations for new or different computer configurations. Installation & setup of Wifi & LAN networks. Email & internet support. Virus & malware removal…total EndPoint security solutions. Business Clients: Windows Server setup & support; LAN/Wifi/VPN networks; remote connectivity; software configuration & installation; Training; et al.

Services we don't offer

Microsoft SharePoint

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8211 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
7%
3
2%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 76-100 of 211 reviews

BILL P.
01/2013
4.0
computer repair
  + -1 more
He came over and fixed the network problem.
Description of Work: They came over and frixed a problem I was having with my network. Between he and I, we figured it out pretty easily.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$50

Lee Ann H.
01/2013
5.0
computer repair
  + -1 more
Very smoothly, thorough, and explained a lot.
Description of Work: Thoroughly checked my pc, speed, connections, etc. Reconnected modem, filter, etc. Set up my Fax. Excellent work. Even helped me move the desk/pc so the lines were not having to reach so far! (said, "I've never moved furniture before!''). Good sense of humor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$142

Evelyn C.
01/2013
5.0
computer repair
  + -1 more
great. He was very nice and I felt comfortable having him in my home. I ended up not needing him after the initial visit, but would use him again if I had another problem.
Description of Work: My computer was over heating so I purchased on of his Big Deals and he came to the house pretty quick. THe computer overheating while he was preforming a scan and he suggested I get a new fan. I didn't end up ordering anything from him at the time but he offered advice and was very nice to deal with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Gerald J.
01/2013
5.0
computer repair
  + -1 more
We purchased a special worth $38 for an hour of on-site repair labor, but we ended up paying $80 because he stayed over the hour. He tried to work on something else and tried to fix that. He did alright for what he did. The computer worked okay for what we called him in for, but a few weeks later the hard drive went out. It had other problems other than what we called him in for which probably contributed to the problems. So, I had to replace the computer after that. He responded as he should have, and he seemed professional.
Description of Work: We used the computer repair services of Indy Computer Guru LLC.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Renee H.
01/2013
5.0
computer repair
  + -1 more
Dave has become my "go to" person for any computer or laptops issues. Nothing is too complicated or small for him to work on. He even helped me to choose a new laptop when mine was no longer worth continually repairing the model. He is prompt and knows his area of expertise well. I will definitely use Indy Computer Guru in the future, and feel more secure knowing that he is just a phone call away when I need some technical help.
Description of Work: The computer was running slowly and acting up in general. Dave updated everything on my computer and added virus protection for me. He brought several things to my attention as he worked, and the computer was running smoothly when he left.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

ROY C.
12/2012
5.0
computer repair
  + -1 more
He was very prompt and really knew about computers
Description of Work: My computer was broke and he fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$38

MICHAEL & MARY ANN W.
12/2012
5.0
computer repair
  + -1 more
They were timely and provided good quality of service. I have used them before and will use them again.
Description of Work: They helped restore my internet service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$142.5

Michael W.
12/2012
5.0
computer repair
  + -1 more
Company rep was professional, clean, wiped his feet before entering our home. Provided excellent computer assistance. This company is a winner.
Description of Work: Angie's List Deal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bernice White W.
12/2012
5.0
computer repair
  + -1 more
I have used him before. He did a very good job. He took the computer, did a restore, and brought it back within 3 or 4 days. He was able to remotely access the computer after he returned it in order to help me locate some files.
Description of Work: I used this computer repair services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Stephanie C.
12/2012
5.0
computer repair
  + -1 more
Dave was way more than I had expected. He was punctual, professional, and just a nice man. He kept the appointment even tho I was outside his service area. I had neglected to read that in his ad. Highly recommend
Description of Work: Dave set up a new laptop and set up a home network for all of my devices

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MICHAEL & SUSAN A.
12/2012
5.0
computer repair
  + -1 more
He arrived on time and was friendly but professional. He explained what the problems were and how he was correcting them in layman's terms. He did a great job at a very reasonable price. We plan to use him again in the very near future for another computer that is not working the way we think it should.
Description of Work: Fixed a wireless router installation that s another company did not do correctly and got all our wireless devices synced to the wireless network in our house. Also fixed a laptop that was having issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

cynthia W.
11/2012
5.0
computer repair
  + -1 more
Great, fixed my problem and more.
Description of Work: Honestly it's been awhile and I don't remember exact date or cost but I do remember what great service he gave.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JENNIFER F.
11/2012
5.0
computer repair
  + -1 more
He was easy to contact and was able to come to the house within 1-2 days. He showed up on time and was very professional. I had bought 1 hour of service, and he was very conscious of the time, and made sure he could fix all the computer issues in the allotted time before he even started. I would use him again and recommend him to anyone else who needs computer help!
Description of Work: We had an older computer that ran very slowly. He cleaned it up, sped it up, and gave me some useful computer tips along the way. Very personable and easy to work with!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

JOHN & MARY H.
11/2012
5.0
computer repair
  + -1 more
I couldn't connect to the internet. I called AT&T and they said the problem was in my computer. I called in Dave Follas and he worked for quite a while and then suspected it had to do with an update that McAfee had sent out. He deleted theMcAfee program from my computer and then was able to get on line. He went to the McAfee site and found out they had sent out an update that kept users from connecting to the internet. He downloaded a new, and corrected, McAfee program and everything worked fine.
Description of Work: He found a problem in my virus protection program that prevented me from getting on the internet and corrected it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$37.5

myra M.
11/2012
5.0
computer repair
  + -1 more
Please see above. I put info in the wrong box. The service performed: I contacted Dave because my computer had no sound and my printer had stopped working. Dave communicated with the printer mfgr and determined that my printer was faulty. Also my "used" speakers need to be replaced. Dave recommended type of speakers I should look for. Also I had improperly installed my Norton protection. Dave de-installed what I had done and properly reinstalled He generally checked my whole computer and I felt confident when he had finished.
Description of Work: Dave responded to my call within one day and kept an appointment a few days later. He was so helpful. I need a lot of help with computers and he was able to advise me regarding equipment I needed. He very patiently undid things I had done wrongand corrected them. He stayed an hour overtime helping me but still extended his coupon special price for the extra time. I gained so much from this experience and would highly recommend Indy Computer Guru

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

JUDY D.
10/2012
5.0
computer training
  + -1 more
He was able to address all of our questions. He was out for an hour but explained every thing in layman terms so you understand it. He does a great job and makes it as simple as well. Actually for everything he did for us, I thought the rate was pretty good and reasonable. He is very efficient and wont drag out the process to add to the bill.
Description of Work: He came back out to answer various questions I had about downloading pictures from my camera and connecting them to my reports.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

KATHLEEN H.
10/2012
5.0
computer repair
  + -1 more
THIS WAS AFTER OTHER PROGRAMMERS HAD FAILED TO DO SO. WE THEN EMPLOYED DAVE TO ADVISE US ON THE ACQUISITION OF NEW COMPUTERS, AND TO HELP INSTALL OUR SOFTWARE. WE WERE VERY, VERY PLEASED WITH HIS PERFORMANCE.
Description of Work: UNLOCKED MY TAX PROGRAM WHICH WAS PREVENTING ME FROM COMPLETING A VERY IMPORTANT TAX RETURN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dave and Janice Y.
10/2012
5.0
computer repair
  + -1 more
Overall their services went well. He was very friendly in services. We received follow up help as well,
Description of Work: I used their services for big deal One Hour of In-Home Computer Labor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

JIM & JANET L.
10/2012
5.0
computer repair
  + -1 more
It went just fine. Computer working well. Diagnostics showed there could be a hard drive problem, so am keeping my eyes on how it's functioning. Made recommendations & helped me figure out a couple of things. Very pleasant, personable, & price very reasonable (used discounted special price). Will call again min the future but hopefully, for my sake, not very soon!
Description of Work: Computer tune-up, show me how to do a couple of things I couldn't figure out on my own, got Explorer up & running again, & answered misc. questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$75

JOHN G.
10/2012
5.0
computer repair
  + -1 more
The service was great. They were willing to honor the coupon. It was fairly standard work, but they did a great job cleaning my computer up. They were very nice, and it was a pleasant experience.
Description of Work: I purchased a Big Deal with them for $38 for 1 hour of on-site computer labor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$38

Jo M.
10/2012
5.0
computer repair
  + -1 more
Did alot of work very reasonable
Description of Work: Great service Could use him agai !

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jere P.
09/2012
5.0
computer repair
  + -1 more
Everything from start to finish was excellent-see above.
Description of Work: Initially, Computer monitor would work periodically then go into sleep mode. I called Mr. Follas we wer to meet the next day; by then the monitor would not turn on at all. Mr. Follas arrived promptly at his appointed time and checked multiple possible issues. It was determined my mother board was shot. I decided to purchase a new computer and Mr. Follas helped me with suggestions. I received my new computer and Mr. Follas came the following morning to set-up my computer and install programs. He was professional, congenial, helpful and attentive to his work. All in all I felt he did an excellent job and was completely satisfied with the price and service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

JOSH D.
09/2012
5.0
computer repair
  + -1 more
We paid for 2 hours in advance at about 50% savings, and added only aother $100 to the bill to cover the new memory and some additional time spent at his office. Overall we were very stisfied with the work, and would recommend him to anyone.
Description of Work: We had a laptop cleaned free of Viruses and spyware, and a desktop cleaned up and memory added to speed it up. It took more than the 2 hours we paid for in advance, but he didn't charge us for the extra time because as he stated he was just waiting for the infected computers to download programming, and that was why it was taking so long.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

JOANN W.
09/2012
5.0
computer repair
  + -1 more
I was highly satisfied with his service and his manner.
Description of Work: He charged $55 to completely set up a new computer, my printer, speakers, keybooard and mouse. He installed several software programs and made sure my wireless internet connection worked properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

JILL S.
08/2012
5.0
computer repair
  + -1 more
Great. I bought a Deal. i made contact with the number provided and had my computer issues resolved within a couple days.
Description of Work: Dave was great. He is more of a PC guy than mac but was able to help me with my PC-Iphone compatibility issues. I'd been to the Apple store and they could not figure out the issue and Dave had me all set up in an hour and then stayed to help me with another issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Contact information

Servicing Hamilton County, And Hamilton Counties, IN 46038

http://www.icguru.com

Service hours

Sunday:
10:00 AM - 10:00 PM
Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
10:00 AM - 10:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Training,
Website Design & Development

FAQ

Indy Computer Guru LLC is currently rated 4.8 overall out of 5.

Sunday: 10:00 AM - 10:00 PM

Monday: 8:00 AM - 10:00 PM

Tuesday: 8:00 AM - 10:00 PM

Wednesday: 8:00 AM - 10:00 PM

Thursday: 8:00 AM - 10:00 PM

Friday: 8:00 AM - 10:00 PM

Saturday: 10:00 AM - 10:00 PM

Indy Computer Guru LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Indy Computer Guru LLC offers free project estimates.
No, Indy Computer Guru LLC does not offer eco-friendly accreditations.
No, Indy Computer Guru LLC does not offer a senior discount.
Yes, Indy Computer Guru LLC offers emergency services.
Yes, Indy Computer Guru LLC offers warranties.
Indy Computer Guru LLC offers the following services: We offer support, troubleshooting, upgrade, and repair for Windows 10 through Windows 7, and Mac OS X. New hardware installation, laptop & desktop repair. Recommendations for new or different computer configurations. Installation & setup of Wifi & LAN networks. Email & internet support. Virus & malware removal…total EndPoint security solutions. Business Clients: Windows Server setup & support; LAN/Wifi/VPN networks; remote connectivity; software configuration & installation; Training; et al.
Microsoft SharePoint

Contact information

Servicing Hamilton County, And Hamilton Counties, IN 46038

http://www.icguru.com

Service hours

Sunday:
10:00 AM - 10:00 PM
Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
10:00 AM - 10:00 PM