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Indy Computer Guru LLC

Computer Repair, Computer Training, Website Design & Development

About us

Indy Computer Guru, LLC provides top notch IT support to residential users and small businesses in the Fishers, Noblesville, Westfield, Carmel, and Indianapolis areas. We have more than a decade of experience and can effectively deal with many different IT infrastructures and to work with you to troubleshoot and configure your systems and keep them running smoothly.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

We offer support, troubleshooting, upgrade, and repair for Windows 10 through Windows 7, and Mac OS X. New hardware installation, laptop & desktop repair. Recommendations for new or different computer configurations. Installation & setup of Wifi & LAN networks. Email & internet support. Virus & malware removal…total EndPoint security solutions. Business Clients: Windows Server setup & support; LAN/Wifi/VPN networks; remote connectivity; software configuration & installation; Training; et al.

Services we don't offer

Microsoft SharePoint

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8211 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
7%
3
2%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 126-150 of 211 reviews

REV DANIEL & NANCY S.
09/2011
5.0
computer repair
  + -1 more
I am very pleased with his service. I plan on using him for the future. He is reasonable with his charges.
Description of Work: He has been here twice. He has totally brought my computer up-to date by updating the hard drive and adding software that I need.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Darlene D.
08/2011
5.0
computer repair
  + -1 more
He responded to my initial call on the same day , we scheduled the appointment for following day. He called to verify he would be running a little behind. When he arrived very professional diagnosed and made necessary repairs at a reasonable price.
Description of Work: Dave scanned my computer which was running extremely slow. He found the issues and fixed them. He added more memory and computer works like new. I am very pleased with his service and would use him again for any computer needs. I will certainly pass his name on he is highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$82

MICHAEL & MARY ANN W.
07/2011
5.0
computer repair
  + -1 more
They are very good. They are conscientious and is very capable. They also work in a efficient matter.
Description of Work: They installed software, printer, and helped me get going with Skype. They also fixed my second printer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$76

Charles M.
06/2011
5.0
computer repair
  + -1 more
I was very happy with Dave Fallas with the work he performed and I would highly recommend him to any one else since he came to your home to fix the problems that I had on my computer. I would used him (Indy Computer Guru) again
Description of Work: Dave Follas removed the extra programs that was installed at the factory which I did not used anymore ,install a program to remove the computer virus I had on the computer and increase my memory

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$148.1

FRED R.
06/2011
5.0
computer repair, computer training
  + 0 more
I called he came and fixed the problem
Description of Work: did a great job and it was done quickly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Bernice White W.
06/2011
5.0
computer repair
  + -1 more
Very well. Everthing was done within the hour I purchased in the advertised "Big Deal". There were no additional costs.
Description of Work: My windows sessions were abruply closing. The tecniqican diagnosed and fixed this by removing the Google bar at the top of the screen. He got rid of an annoying mallware popup, and diagnosed that a folder was opening up when my computer was initally booted up because of one of my internet providers programs in the startup menu. Since he did not know what else the program did he did not want to permanently disable it. Because of his diagnosis, I was able to contact my internet provided and have them remedy the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$38

Elaine S.
06/2011
5.0
computer repair
  + -1 more
We have an old PC that over the years has gotten slower and slower to the point of absolute frustration. Called Dave and he was able to schedule us for a house call the next day. What a nice young man. He found multiple viruses, trojans, spyware, malware and was able to clear the computer of not only the bad stuff but multiple scanning and antiviral software packages that we had installed ourselves to try to solve the problem. He upgraded our memory and also recommended the best anti-viral and scanning softwares. He is very nice, and did a great job in a minimal amount of time.
Description of Work: Dave scanned and cleaned our old PC of multiple malware, trojans, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Sheila C.
06/2011
5.0
computer repair
  + -1 more
He was very knowledgeable about what he was doing, very pleasant to work with and answered any question I had. He got down to business and didn’t waste his time figuring out what the problem was. I appreciated the fact that he did this.
Description of Work: I purchased a big deal for this company. I could not play videos on my computer. They would stop and start and sometimes not play at all. He came in and figured out that it was our router causing the problems. He gave us suggestions on different brands and types so we could purchase a new one. We bought a new one and now everything beautifully.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$38

CAROL J D.
06/2011
5.0
computer repair
  + -1 more
This visit went well and I am very pleased with the job Dave did in setting up my new computer. I will certainly call on Dave again when I need help.
Description of Work: This was my second visit. The first visit was in response to the Angie's List deal for computer services at a reduced rate on 4/8/2011. At that time, a review of my computer files and the reason for the error window I received every time I signed on was done. After a thorough run down, it was noted that my nine and one half year old computer was slowly dying. An overview of our laptop was also done. The second visit on 4/28/2011 was to set up my new computer and transfer files. This was a very informative visit. Dave answered all my questions and helped me set up my email files with a new program. The charge was for both visits.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Marcia D.
06/2011
3.0
computer repair
  + -1 more
I think the above report says it all.
Description of Work: The tech spent an hour with my laptop then started a 2 hour scan, left and said to call him when the scan was complete. I did and he wanted the name of the virus which I told him and he didn't seem to know it but said I should be fine. I didn't see much change. And there was a double charge on my AMex card to Angie's List on the same day. I called AMex and they said to wait for the refund. Still waiting.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0


Samuel K.
06/2011
5.0
computer repair
  + -1 more
Dave did a great job fixing my wife's computer. We had gotten some malware and it caused her computer to crash completely. He quickly fixed the issue and installed protection software. He was considerate enough to let us know that his previous job was running longer and he came at the projected time. Dave is honest and we would be happy to use his expertise again.
Description of Work: Fixing a computer affected by malware

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

ELISABETH C.
05/2011
5.0
computer repair
  + -1 more
The man was very helpful and showed up on time. He was friendly and seemed to know what he was doing as well. I had lost my contact list and he was able to find it and store it in a safer place. There was one minor issue related to it he wasn’t able to solve, but I was fine with it. I appreciated his help.
Description of Work: I purchased a Big Deal for computer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$38

JOANN W.
05/2011
5.0
computer repair
  + -1 more
He was delayed by about five minutes and called me promptly to explain he would be running slightly later. He was congenial and professional. I have no negatives to report.
Description of Work: I had only minor issues with my computer but Dave listened to my problems and resolved them satisfactorily. I had some sound issues because of a faulty plug which he located for me. He verified there were no problems because of adware and was able to stop unwanted popups. He went further and rearranged the computer components so I would no longer be tangling my feet in the cords and accidentally unplugging items. He answered some questions I had regarding the operation of the computer and software programs. I was quite satisfied with his service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$38

ROBERT O.
05/2011
4.0
computer repair
  + -1 more
They got here when they said they would. He seemed to know his way around the computer. I needed some more memory. He said it was not in the card, so we bought some.
Description of Work: I used Indy Computer Guru 1 month ago. The software in my computer was corrupted, so they took care of it and cleaned it for me.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

Murvin E.
05/2011
5.0
computer repair
  + -1 more
He was here on Tuesday as well. I had a special deal from Angie's List which was $38 per hour. They charged me $95 minus the Angie's List discount. He did an excellent work. His price was very reasonable considering that it was a very high priced market. The quality of work was very good. His responsiveness was excellent.
Description of Work: I have used the services of Indy Computer Guru LLC on the 13th of May 2011. He installed the Casco server upgrade and examined my computer to see as to why it was so slow.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Barbara H.
05/2011
5.0
computer repair
  + -1 more
There was some problem with my computer and I had called them to fix it up. They did come and fixed it up but now the problem was appearing again. The problem now is with my email system. I can get into the email and respond to it but couldn’t enter any new email addresses. But I haven’t had a chance to call him yet because I was busy with other things. They did their work and it was because of the computer care and not because of them that it’s not working and something else is messed up since then. I would rate them high overall. Their price and quality of work was excellent. He came out within a week and that was pretty good. They were very punctual. I would be using them again in the future.
Description of Work: I used Indy Computer Guru LLC for computer repair and service. The last time I used was in March this year. He installed RAM and repaired some other things that were wrong in my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$38

BARRY C.
05/2011
5.0
computer repair
  + -1 more
He even showed me how to hook some things up myself to save me some money. He did a nice job and his price was very reasonable. The price listed above was for about 2 and a half hours of work. He is a very personable guy, he even gave me a followup phonecall.
Description of Work: He transferred information over from an old hard drive to my new computer. He hooked up some cables for me as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

PAM M.
05/2011
5.0
computer repair
  + -1 more
Dave was very flexible with my schedule and very understanding that I had a very old computer and needed to get it working again, as I could not afford a new one. He was able to diagnose my problem and fix it within 20 minutes. He gave me good information regarding my computer and things to do or not do to keep it going.
Description of Work: Fixed problem with a very old computer that kept locking up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$38

Phil K.
05/2011
5.0
computer repair
  + -1 more
Dave answered the phone when I called for an appointment. His schedule is very flexible and he offered to work on Sunday if need be. We set up a Tuesday night appointment. On the evening of the appointment, he was running late from a previous client's work and told me he would be to my home soon. I appreciated hearing from him. He needed to search on the internet for the appropriate program to do the job. The right one was found and downloaded. He ran the program and it did some good. Some files were too far gone to retrieve. As we waited for the downloads, he was very helpful in computer advice. He works in both home and business computer environments and so is has a wealth of computer information to share. Dave is very personable and easy to get along with. I highly recommend him for all your computer needs!
Description of Work: When I bought a new computer, I discovered that my contacts and other files from Outlook were corrupted. Dave came to try to save some or all of the data in the .pst files from the previous computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Florence G.
05/2011
5.0
computer repair
  + -1 more
I have had a couple of companies in to work on our computers from time to time and either the costs were excessive or they really did not know what they were talking about. Another company took a very long time to fix a problem that ended up costing us hundreds of dollars to repair. Dave was very professional and knew his computers. He is extremely knowledgeable. I would use his services again. I am glad to finally find someone that can come to the house that I trust.
Description of Work: This was part of Angie's List Big Deal which I took advantage of. I called Dave and set an appointment for next week, however, he said if he finished up early that day he would call me and possibly fit me in. Well, he did call and fit me in that day. My printer/scanner/copier had stopped working and Dave got it running again. He also advised me to get anti virus software and loaded it on my pc for me since I had none. We also talked about a back up service and he gave me his professional opinion and also suggested a few reputable companies both on-line and others that would work with my detached hard drive. Dave accomplished everything I had asked him to in exactly one hour - however, I would have paid him more if his services ran over the allotted time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$38

Linda D.
05/2011
4.0
computer repair
  + -1 more
I felt it went very well. He cleared a lot of unnecessary programs from my computer and cleared my temporary internet files which freed up some space on my hard drive. That was my main purpose of purchasing this deal. He also gave me some good advice on what I will need when I purchase my new laptop.
Description of Work: I purchased "the big deal" from Indy Computer Guru for two hours @ 38.00 an hour. My appointment was @ 12:30 p.m. and he arrived at 12:15 p.m. He asked me some questions concerning the problems that I was experiencing with my computer and he sat down and proceeded to work. My computer is an older one and I do not have a very large hard drive. He took a look at what needed to be deleted and did some diagnostic work to give me more space on my hard drive. I also asked him some questions concerning buying a new laptop computer and he gave me some very good advice. For instance. how much hard drive I should have, processor and its speed and of course how much ram I should be looking for at the price I wanted to pay. All in all his knowledge concerning computers, pricing and how I was going to use the new computer was very helpful. When I do purchase my new laptop I am going to contact him so he can help me transfer the files I need and set up a wireless connection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$76

Rick R.
05/2011
5.0
computer repair
  + -1 more
As well as it could, understanding that we lost a computer. He offered advice on buying a new one, but not through him.
Description of Work: Checked out infected computer. Tried to clean it up, but was unsuccessful. Increased memory in another computer. Very knowledgeable in his field.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$168

Judy C.
05/2011
5.0
computer repair
  + -1 more
I always watch for "Angie's Big Deal" and have never been disapointed. I have been in customer service for 20 years so I tend to expect quality customer service and Dave, owner of Indy Computer Guru did not disapoint me. I like others on here called and expected to leave a message but Dave answered and due to my odd schedule, worked around it and came to my home on a Sunday! I was baking and actually forgot about my appointment when he called to let me know he was on his way. When I told him this he was very professional and offered to reschedule. I of course kept my appointment and Dave arrived on time. He is very knowledgeable but never once made me feel like I was asking a stupid question. He would listen without interupting and after repairs were made he even took the time to show me where to find learning tools on the internet for my interest in learning Microsoft Office 2007. I highly recommend Indy Computer Guru and will definately refer Dave and his exceptional customer service. Thanks Dave!!
Description of Work: I have an aging laptop but want to get all the life out of it that I can. It was running very slow and I thought I might have a virus on it. Dave cleaned up my computer, answered my questions and showed me my options regarding anti virus protection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$38

MIRIAM G.
04/2011
5.0
computer repair
  + -1 more
I am in graduate school so need my computer operating efficiently. I thought I had picked up a nasty computer virus and needed immediate help. I called a little after 10 pm on April 15, as soon as it look liked I had a virus and expected to leave a message on an answering machine. Instead, Nick answered the phone and made arrangements to come out the next day. He arrived on time, cleaned up my computer, and told me some additional things to do to clean it up, thus saving me money on the bill. I was VERY happy about his responsiveness and professionalism and would strongly recommend him.
Description of Work: He cleaned up my computer, removing a virus and straightening out some files.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$72

CHARLENE D.
04/2011
5.0
computer repair
  + -1 more
I called him, told him what I needed done, he asked a few questions and made some suggestions. I asked him to buy what he said I needed and he did. He even bought two so that I could choose. I've told the story above. I recommend him highly and would never hesitate to use his services again.
Description of Work: Dave, the computer guru is just that and nice on top of it. He telephoned that he was going to be a bit late and asked if that was OK or did I want to reschedule. I said he could come late. He asked if I wanted to be contacted when he was on his way. I said no. He was so thoughtful and I really appreciated that. Unlike a lot of other repair people, he realized that I might have things to do also. I used Dave as a result of Angie's special offer for a one hour visit with a computer specialist for $38. It's the best spent $38 I've ever spent! Dave is very pleasant, knowledgeable, and just a delight to work with. He wi-fi'd two computers and a Kindle. I can't say enough good things about him. Try him. You'll love him and his work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$38

Contact information

Servicing Hamilton County, And Hamilton Counties, IN 46038

http://www.icguru.com

Service hours

Sunday:
10:00 AM - 10:00 PM
Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
10:00 AM - 10:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Training,
Website Design & Development

FAQ

Indy Computer Guru LLC is currently rated 4.8 overall out of 5.

Sunday: 10:00 AM - 10:00 PM

Monday: 8:00 AM - 10:00 PM

Tuesday: 8:00 AM - 10:00 PM

Wednesday: 8:00 AM - 10:00 PM

Thursday: 8:00 AM - 10:00 PM

Friday: 8:00 AM - 10:00 PM

Saturday: 10:00 AM - 10:00 PM

Indy Computer Guru LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Indy Computer Guru LLC offers free project estimates.
No, Indy Computer Guru LLC does not offer eco-friendly accreditations.
No, Indy Computer Guru LLC does not offer a senior discount.
Yes, Indy Computer Guru LLC offers emergency services.
Yes, Indy Computer Guru LLC offers warranties.
Indy Computer Guru LLC offers the following services: We offer support, troubleshooting, upgrade, and repair for Windows 10 through Windows 7, and Mac OS X. New hardware installation, laptop & desktop repair. Recommendations for new or different computer configurations. Installation & setup of Wifi & LAN networks. Email & internet support. Virus & malware removal…total EndPoint security solutions. Business Clients: Windows Server setup & support; LAN/Wifi/VPN networks; remote connectivity; software configuration & installation; Training; et al.
Microsoft SharePoint

Contact information

Servicing Hamilton County, And Hamilton Counties, IN 46038

http://www.icguru.com

Service hours

Sunday:
10:00 AM - 10:00 PM
Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
10:00 AM - 10:00 PM