Computer Repair, Computer Training, Website Design & Development
About us
Indy Computer Guru, LLC provides top notch IT support to residential users and small businesses in the Fishers, Noblesville, Westfield, Carmel, and Indianapolis areas. We have more than a decade of experience and can effectively deal with many different IT infrastructures and to work with you to troubleshoot and configure your systems and keep them running smoothly.
Business highlights
18 years of trusted experience
Emergency Services Offered
Services we offer
We offer support, troubleshooting, upgrade, and repair for Windows 10 through Windows 7, and Mac OS X. New hardware installation, laptop & desktop repair. Recommendations for new or different computer configurations. Installation & setup of Wifi & LAN networks. Email & internet support. Virus & malware removal…total EndPoint security solutions. Business Clients: Windows Server setup & support; LAN/Wifi/VPN networks; remote connectivity; software configuration & installation; Training; et al.
Dave asked for me to detail my PC issues. He quickly corrected the first issue. He then resolved the second issue of getting the external hard drive to be funtional. The last item was then addressed and resolved. Dave then had me to log in to confirm that the solution was truly fixed. He then checked all the computer settings to get optimium performance. He perfomed all tasks in a professional manner. I definitely will use his "dial up" remote service te next time I have a PC issue.
Description of Work: Dave came to our home and corrected the issues that we were having with the PC.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$47
Karla R.
08/2012
5.0
computer repair, computer training
+ 0 more
We were so pleased with him. We would use him again in the future.
Description of Work: Our computer was down. He was able to get it up and running again. He told us that the computer was older and may not last much longer. He was able not only to help us find a new one but install it for us. We periodically call him with questions we have. Since that time he has also helped us find a lap top that was right for us including a new processer, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Justin H.
08/2012
5.0
computer repair
+ -1 more
Excellent. Dave does great work. He identified the issue quickly, fixed it, and confirmed it worked properly.
Description of Work: Dave repaired a multiple router network including a switch, ensuring everything was back up and running appropriately.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Charles H.
08/2012
5.0
computer repair
+ -1 more
Excellant. I keep his card on the wall for first reference if I have any future issues.
Description of Work: Set up network on new ISP. This was my second experience with this vendor. He had set up my network at a previous location in Dec. 2011. He arrived on site at the appointed time and quickly adjusted the appropriate settings to make the computers work with the new ISP, did a detailed performance review of the various computers to make sure that no viruses or malware had snuck in during some time on public networks waiting for the new ISP to get their equipment installed.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Timothy H.
07/2012
5.0
computer repair
+ -1 more
My overall experience was great. He promptly contacted me and within a couple days had all my computer issues resolved. He was very flexible with scheduling, and did work both on site and remotely.
Description of Work: Repaired 3 computers and removed data from a hard drive on older computer not being used anymore. Very professional and efficient.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Cindy D.
07/2012
5.0
computer repair
+ -1 more
Dave was very punctual and professional. Worked on two computers--one to remove a virus and one to diagnose slowness problem. Did a great job--we would definitely recommend him.
Description of Work: Onsite computer work to clean up hard drive and address slowness problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$98
Susan P.
07/2012
5.0
computer repair
+ -1 more
Dave was great. He took a 14 year old desktop and gave it new life. I was told by other computer experts that my Gateway was too old to even try and fix.. He fixed it and also the laptop that my daughter gave me, which had some serious viruses. I think one of the things I liked most about him, was that he explained what he was doing in a language I could understand, and he also had a sense of humor. The cost was very reasonable and I wouldn’t use anyone else, in the future. Thank you, Angie’s :List.
Description of Work: Fixed my laptop and desktop and added a program that would prevent my desktop from communicating to my laptop.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Phillip H.
07/2012
5.0
computer repair
+ -1 more
Dave was great throughout the whole process. Knowing nothing about computers, Dave explained everything that he was doing in a way that was very easy to understand. He is a mobile repair company so the experience is extremely convenient for the customer. Dave will be the one we call in the future with computer repair needs.
Description of Work: Ran a comprehensive scan for malware and cleared my hard drive and re-installed computer software.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
MICHAEL & MARY ANN W.
06/2012
5.0
computer repair
+ -1 more
He is very knowledgeable and professional. He is a very nice and smart man. I like his service. I have used his service more then once.
Description of Work: I had some printer problems and he fixed those.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ANDREW A K.
06/2012
5.0
computer repair
+ -1 more
I really liked the service he provided. He was very quick and was able to fix my virus issue.
Description of Work: I had my computer fixed. I had a virus.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Francie C.
04/2012
5.0
computer repair
+ -1 more
Prompt, fast, professional, detailed
Description of Work: I have never had such prompt and detailed service than I did with David, he is a computer guru. My netbook crashed and David tried to recover my data for hours. My flash drive that I had backed up my data on also broke so i have learned my lesson to start backing up my data to a remote source. He was so accommodating with my schedule, explained what his was doing and I believe went beyond the call of duty to get me up and running. I would hire him again in a heartbeat and am sharing his information with all my friends.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Sharon M.
04/2012
5.0
computer repair
+ -1 more
I saw the "Big Deal" on Angie's List for an hour of computer assistance at a discounted rate, so I signed up for that. I contacted Dave Follas of Indy Computer Guru in Noblesville, and made an appointment for him to come to my house. He had run into some construction traffic and was running a little late, so he called me to say he was on his way. He immediately saw what my problem was (the wireless router was defective) and went to purchase a replacement as well as a new wireless keyboard. He solved the problem of not being able to connect to the internet right away, and proceded to find other functions on my lap top that needed to be updated. He leliminated several programs never used in order to help make my computer run faster and more efficient. By adding several shortcuts, he was able to provide me with some time saving easier steps to get to the functions I use on a daily basis. He upgraded my virus protection software, which had expired. Over all, he left me with a much more efficient lap top, with the offer to call him if I needed anything additional. I know I will be using Dave again, and I can't wait to tell some of my friends about his company. This was a very good experience, and his costs were very fair. Thank you Dave Follas!
Description of Work: I asked for help getting my internet capabilities functioning again for my at-home wireless lap top, which had not been used for quite some time. Dave found that the router was defective, so he rushed out to get a replacement, along with a new detachable wireless keyboard, because before I needed to elevate my lap top in order to use the internal keyboard. The new keyboard is a much better option. In addition to getting me back on-line, David also updated my virus protection software, and my browser. He programmed some shortcuts to various functions i use regurlarly, which not only made things faster and easier, but helped a lot. Not only is Dave Follas of Indy Computer Guru highly professional and friendly, but he has the "Patience of Job", especially with people who are not technically gifted. He explained things in language I understood, and went over each step of a new procedure enough that he was sure I had mastered it. Dave tried to find ways to save me money, as well as make my lap top computer work more efficiently. Before he left, he wanted me to know that I could call or e-mail him at any time if I had questions or wanted to go over something again. Finally, I feel as if I have found not only a great computer technician, but a new friend that I can count on for future computer work.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$166
JUDY N.
03/2012
5.0
computer repair
+ -1 more
I needed an upgrade on my computer. My computer apparently had viruses, which he found, and I needed several things done to upgrade my computer. He was great, and I used the 15% or $15 coupon, and he honored that. His prices were reasonable. I would use them again in the future if needed.
Description of Work: Computer Guru LLC fixed and upgraded my computer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
AL C.
03/2012
5.0
computer repair
+ -1 more
It went very well. He returned my called very quickly and gave me his prices and how he operates. The deciding factor to use Indy Computer Guru was the fact that he came to the house. The only other computer repair business listed in Angie's List did not come to the house. Dave was punctual and began to diagnose the problem. He was successful in isolating the problems and also did a short scan for viruses. When he finished he started a full scan and decided to leave and allow the computer to go through the scan (for several hours). This saved us having to pay him to sit and watch the computer scan for three more hours. He returned the following day checked the scan results, made recommendations, and took the computer to refurbish it. We feel he was very honest and very knowledgeable. We would definitely use him in the future.
Description of Work: Dave came to our house and looked at our desktop. He scanned it and checked it over for viruses and any other problems. He was able to detect one virus and unocovered some other hardware problems. This actually took over two days to complete.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Lauren R.
03/2012
5.0
computer repair
+ -1 more
I got ahold of Dave right away and was able to schedule him relatively quickly to check on my computer. He was punctual, professional, and overall a really nice guy. My computer is working wonderfully and he even made friends with my dog.
Description of Work: My computer would not allow me to link to the internet. Dave came over to fix the problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
ANDREA L.
01/2012
5.0
computer repair
+ -1 more
I am not sure if I'm going to have it repaired at this point or just purchase a new computer. If I do have it repaired, I will definitely consider using this company.
Description of Work: My computer screen is displaying a red screen and marks. I e-mailed to ask for an idea of repair costs depending on if this is related to the monitor and received a quick response.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Benjamin A.
01/2012
5.0
computer repair
+ -1 more
My computer is working much better than before and I have confidence that I will be able to use this computer again, which I was close to having buy a new computer. I will definitely use this service again if I am in the need of it.
Description of Work: My computer was not connecting to the internet and was generally slowing down. Dave took my computer with him to run some scans on it in order to remove viruses. He also did some things to optimize the performance of the computer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Stephanie A.
01/2012
4.0
computer repair
+ -1 more
He was professional and he did calls to let me know if he was running late from another appointment. He touched base with me a couple of times from his status which was nice. He did a good job I thought on the computer. It was nice to have the discount and it was reasonably priced. I really liked having him come into my home and not having to take it somewhere so he could work on it right here.
Description of Work: He came into my home and fixed a problem on my computer. He transferred information from another laptop to my current.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$47
Lynne K.
01/2012
5.0
computer repair
+ -1 more
He had to come out here twice. I was happy with the work because he got rid of the virus. I got one of the Angie’s List deals for $57; the work cost $57 plus $154.50 actually. It is one guy that owns the company. I would trust him with any problems I have with the computer. I don't have anything to compare his price to; he did give me an Angie’s List discount. I would use him again in the future if necessary.
Description of Work: I used Indy Computer Guru LLC to get rid of a very bad virus on my computer. I also bought some additional RAM so my computer would run faster.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$211
Tom S.
01/2012
5.0
computer repair
+ -1 more
I called dave & he answered the phone at our arranged time. Meh remotely accessed my pc and began to go to work. After 2 hours he was able to get me to a point where I could complete the task on my own.
Description of Work: I was having an issue with my iTunes and dave did a terrific job working with me till 9:30 in the evening. The ability to remotely work on my pc was by far the most accommodating for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
cynthia W.
12/2011
5.0
computer repair
+ -1 more
I got an Angie's List big deal to use them. They were responsive.
Description of Work: Indy Computer Guru LLC came out in June for computer service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
CHARLENE D.
12/2011
5.0
computer repair
+ -1 more
A laptop was malfunctioning. The holiday was fast approaching and I knew I needed help. I have worked with the Indy Computer Guri, Dave Follas, in the past, and I know he is thorough, knows what he's doing, and is good! I called, and even though he was swamped with calls, he found the time to come to my residence. He worked quite awhile on the problem. He IS the expert and he does know exactly what he's doing! He is what every computer user needs!
Description of Work: Three cheers to Dave Follas, the Indy Computer Guru, LLC. He rescued me from a "mysterious" laptop computer problem. He's the best!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
BARBARA E.
12/2011
5.0
computer repair
+ -1 more
I called and Dave answered promptly. I explained what was happening and fully expected to either have to arrange an appointment for a later time or drop off my computer somewhere. To my absolute delight Dave asked me if I had time right now and if I would want to see if he could help me remotely. Gladly I replied, and we began. It took less than an hour and I was able to access my Excel programs. Dave also assisted in cleaning up my start up processes. This was a truly WONDERFUL experience! Dave was very helpful, patient and made sure I was able to understand what he was doing. I felt completely at ease with the process he used and knew that I could trust him with accessing my system in this manner. Although I had never used his services before, I felt like I had been a long time customer of his. He is very easy to deal with. I would HIGHLY RECOMMEND CALLING HIM FOR ANY AND ALL YOUR COMPUTER NEEDS! I know I will!
Description of Work: It was a Saturday morning and I could not access any of my Excel programs. I needed help now! I called Indy Computer Guru based on the other reports and also that he had Saturday hours listed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
Susan Z.
11/2011
5.0
computer repair
+ -1 more
The price was less than $200 for their services. I was also able to get the guy help me set up a very complex audio video personal home television stereo. He doesn’t advertise for doing that, but he was very kind to do it. He did a great job. I suggested that he put that on his options. There is really a big need for people to come into your home to help you set up the complex equipment. He said that he couldn’t claim to be an expert. He said that he doesn’t want to advertise something and doesn’t want to come out for that reason and not perform. I told him that he could train himself to do it just like anybody else can. I told him that it should be something that he can offer. He was great. He also gave me guitar lessons. He is excellent and he does give guitar lessons. I would call him in a minute. I think his price was fair. I am a professional in my field and he didn’t ask for any more than I would be receiving per hour. The quality of his work was great. His responsiveness was very good. He lets his clients know if he happens to be in the area. If there is anything that you need, then he can stop by. So, he offers his clients that option and it’s nice to know that he is kind of moving around. You don’t have to call to make an appointment and wait for a week or so. He is very punctual and very professional too.
Description of Work: Indy Computer Guru LLC worked on my laptop about a couple of months ago. The guy did some tweaking and stuff like that. I was having some problems with the program on another computer. It was something that I couldn’t understand how to do. So, he helped me with that.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Michael T.
11/2011
5.0
computer repair
+ -1 more
Holy smokes. Bought this printer online -- a huge printer, & a huge logistical headache getting it delivered and hooked up (way out of the league of someone who's not tech savvy, like me; even my brother, who's far more technically proficient, had problems). Finally, after much heartburn and frustration, I called Dave. Glad I did! He came promptly, & was able to network my computer & printer via a router, download the appropriate drivers, and had me up and running in less than half an hour. Printer works like a dream. Will definitely use him again.
Description of Work: Hooked up my refurbished HP 5500dn printer to my computer.
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Service Categories
Computer Repair,
Computer Training,
Website Design & Development
FAQ
Indy Computer Guru LLC is currently rated 4.8 overall out of 5.
Sunday: 10:00 AM - 10:00 PM
Monday: 8:00 AM - 10:00 PM
Tuesday: 8:00 AM - 10:00 PM
Wednesday: 8:00 AM - 10:00 PM
Thursday: 8:00 AM - 10:00 PM
Friday: 8:00 AM - 10:00 PM
Saturday: 10:00 AM - 10:00 PM
Indy Computer Guru LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Indy Computer Guru LLC offers free project estimates.
No, Indy Computer Guru LLC does not offer eco-friendly accreditations.
No, Indy Computer Guru LLC does not offer a senior discount.
Yes, Indy Computer Guru LLC offers emergency services.
Yes, Indy Computer Guru LLC offers warranties.
Indy Computer Guru LLC offers the following services: We offer support, troubleshooting, upgrade, and repair for Windows 10 through Windows 7, and Mac OS X. New hardware installation, laptop & desktop repair. Recommendations for new or different computer configurations. Installation & setup of Wifi & LAN networks. Email & internet support. Virus & malware removal…total EndPoint security solutions. Business Clients: Windows Server setup & support; LAN/Wifi/VPN networks; remote connectivity; software configuration & installation; Training; et al.
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Contact information
Servicing Hamilton County, And Hamilton Counties, IN 46038