Founded 1991 • With Angi since March 2009
Service Provider Response
Thanks [Member Name Removed]! We love to work with you as well!!!Service Provider Response
Thanks for the great review. anything else we can do, just let us knowService Provider Response
At Nierman Landscape we work very hard to make sure we have the highest customer satisfaction, which is why we have been in business for over 25 years. We don't take reviews like this lightly. We appreciate the feedback and will use it to find out where this communication breakdown occurred. In the management structure of our company, the supervisor is our first line of communication, in most cases. The supervisor is the one that knows the job and the client the best. We did come out and install the replacement plants, that were in question, free of charge. I apologize for any confusion. Please feel free to contact us if you would like to schedule a walk through of the property, or to address any billing or job related questions. Again, thank you for bringing your concerns to our attention. Tom NiermanService Provider Response
Yay, thanks for the great review!! We enjoyed working with you as well. Please keep us in mind in the future. also Think Spring!! it is almost here :)Service Provider Response
HI [Member Name Removed], We looked through all our phone logs, and did not find your name. We log every incoming call and our office manager will follow up with the sale person the next day to make sure that every potential lead has been followed up on. We have a company rule requiring every call must be followed up within 24 hours, Saturday and Sundays call will be returned the next business day before noon. During the in season work week, we usually have someone in the office that answers the phone. You stated you call 3 times and not one reply, with our set of procedures that is not possible. There are several other landscape companies with similar numbers, since our last four digits 8873 spells turf. My guess is that you might have us mixed up with another company. To be honest, you stated you called 5 companies and only one responded, and they did not provide a estimate.... seems odd. Also your review comes after 8 months after your stated you contacted us, why the delay? Since you seemed to feel the need to give us a f review and yet we have never even had any contact with yoy, I will ask that you please remove this review. Please do not wait 8 months the remove this unfair and unjustified review.Service Provider Response
HI [Member Name Removed] Thanks for the great review!! Please keep us in mind for future needs TomService Provider Response
Wow Thanks [Member name removed]!!Service Provider Response
Thanks for the kind review [member name removed] I will pass it on to John :)Service Provider Response
[Member name removed] Thanks for the great review I will let the boys on your crew know :) TomService Provider Response
Wow Thanks for the great review [member name], Please keep me posted as to how the grass is filling in TomAngi Certified
Small business with less than 20 employees working for you our customer. We provide customized landscape/hardscape design and installation to meet your needs and desires. Â
Angi Certified
Hardrock Design is a family owned and operated professional brick paving, landscape, concrete and construction company located in the northwest suburbs of Illinois. With over 25 years of experience serving the Chicagoland area and offering both residential and commercial business. Whether you're looking to replace, repair, or simply improve the appearance of your home or business we offer a variety of different options to meet your specific needs. Â
Angi Certified
Lawn Maintenace Mulching Planting We guarantee your satisfaction and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out our services offered and call or click to schedule a free estimate today. Â