Midtown Home Improvements, Inc. (Chicago)*

Roof was put on in November 2018, the weather was too cold but the company said they put roofs on at those temperatures all the time. Numerous calls to company to complain about buckling of shingles, only to be blocked by administrative secretary. More calls before the project manager got involved, almost a year later, roofing materials were found to be defective by shingle company. Over an additional month now and the company has not responded about replacing the defective roof. Midtown Home Improvements has not provided documentation of the Class 4 Impact Resistant shingle as agreed upon in our original contract.

The independent 3rd party contractor and the granite company were great. The Midtown rep. told us if we signed right now, as he was filling up a sudden opening in their production schedule we would get 8-12 weeks installation. 16 weeks and 5 days later.... I didn't like their business practices/sales pitch. I told the wife, before the salesman/project manager left that he was lying on his sudden opening in the production schedule and the fast turn around if we sign right then But the wife wanted Granite and believed this slickster.

Midtown replaced all of the soffits and fascia on my house. They did the entire job in one day, and it looks fantastic. Price wise, they’ll work with you a bit, and will keep you regularly posted on the project process before they actually come out to do the job.

I've had a couple of projects done with these guys. Both a heavy duty exterior door on a multi-family rental property and a roof replacement. They won't be the cheapest quote you get (and might even be the most expensive), but you do get what you pay for. They were very professional throughout the sales cycle, stayed in frequent contact regarding timelines and delivered very high quality work.

6t

They did my kitchen last year and I am still having people wanting to see it!

Made my house beautiful.

We are very happy with our new deck.It was well designed and they really knew their stuff with the precision that went into it. Would highly recommend them.

You better not need a single thing after you pay them for your fence. I called to talk about changing the gate size and I had questions about a very random email that did not sound anything like what I was promised when I purchased the fence, but no one will call me back I just get rude email about how they are very busy. Um I paid for a fence I havent had installed and just have a few questions.. looks like Ill be caning the check I wrote and my order because they do not care about the customers even slightly. This have been well over 72 hours of just wanting a call back not a rude email.

E-shield was installed in my attic and I can feel a drastic difference in the comfort of the second story this summer. Everyone was very professional.

The crew showed up on time. They were all very polite. And well prepared to do the job. It did take 12 hours to do, with some breaks and lunch included. Cleaned up around the yard very well.

If I could give this no stars I would. Working with Midtown has been nothing but a headache. They have terrible communication. We started this whole process in Jan and our fence was supposed to be done by Mar. We did not even hear from them again until May letting us know that they were waiting on us... well that would have been nice to know in Jan. A lot more has happened since then and none of it good. Our fence is semi installed at this point and I have been finally called and told that maybe it will be done tomorrow. Maybe..... Do yourself a favor, go with a different company. You will not only save money but you will also have a fence done sooner and with less headache.

Vinyl Picket Fence & Gate: from Sales to Installation & Cleanup, a very professional group ... quality is solid ... finished product is VERY clean and proportioned well with respect to post placement ... they paid particular attention to the storm sewer grate in the backyard and knew the city/county codes for closeness, etc. ... first rate!

This company was excellent start to finish. Their product, workmanship, communication and project management were all top notch. We now have a beautiful, high-quality, low maintenance deck and we couldn't be more pleased. Great value for our money. We will definitely recommend this company to anyone needing this type of work. Professional excellence throughout. Curt did our actual build and did a great job!

The Salesman came to my house, measured out my fence and included my neighbors fence which I had no intention of replacing or putting one right next to it. His bid started at 26,000 for what looked like a quality vinyl type fence (samples were shown). I have no doubt the fence material is great. When I said no, he continued going down in price, finally to 13,742. He put on high-pressure sales, saying the offer is only good today, this is the best, greatest, etc... finally, he convinced me with a 3-minute financing application. I signed on the dotted line and he finally left about 2 1/2 hours after he arrived. He and a person he claimed was his boss said they were going to canvass the neighborhood to convince others that they needed the outrageously expensive fence. Later that night, I canceled the contract, put a stop payment on the check to them and overnighted them the official document so that it would definitely be in their hands before the required three days was up. Very pushy tactics, great looking fence, way out of my price range. A fence should not cost the same as a car.

We purchased a 6foot white vinyl privacy fence from Midtown Home Improvements. The entire process was smooth and worry free. They were always in communication with us, updating us with every step of the process. Once we signed on the dotted line, they took it from there, for example, they pulled the permits for the job. Their crew was professional, respectful and clean, always picking up their work area. Due to weather, it took 1.5 days to finish the project. We were impressed with the speed of the project and how well it was done. The fence looks beautiful! It provides us with the privacy we have been longing for and the look we imagined. We highly recommend using Midtown Home Improvement for any project you have in mind.

They were efficient and came when they said they would. The salesman was knowledgeable and not really pushy. Quoted me only what I wanted and didn t try to push more services They were great

Better negotiations on my part would gotten a better Project n Better Price, NOT Happy with Cost or Cost per Product, - SMALL For Price 10x10 ?? - Price with 10x12 ???

Excellent company. Thorough, detailed and professional.

Not thorough in estatememt

Very professional through the entire process. I had them install five new windows in my 100-year old home. I thought the price was fair and the work was completed on time and as promised. I have several other projects in mind and will definitely use Midtown Home Improvements if I decide to go ahead with them.

Very thorough, no nonsense attention to details--We are very pleased with the countertops!

Very efficient and professional. I would recommend.

Midtown installed a Zuri deck on my home. There were some weather-related problems that popped up, and I had some trouble getting anyones attention at first. Once I got to their Quality Control Specialist, things changed immediately. They took care of the problems on my deck. They stood by their work and in the end, I got exactly what I expected. Chris and Steve did a good job of managing things and Matt, the installer, is a craftsman. His work is beautiful.