BERTOG LANDSCAPE

I spoke with someone on the phone, explained the work I wanted done, and was told that someone would look at our yard and provide a quote. I never received a call back or a quote.

The work was started in late fall (not really their fault-just was when I got on the list) and after the driveway was ripped up it turned too cold to pour. Bertog was very good and came out to make sure we could still get the car into garage. Also came out and did snow removal for us. Luckily we got a break in the weather and driveway could be poured. They waited until the right time to ensure there would be no problems. Looks absolutely amazing and crew was wonderful, did a fall clean up in the front yard for us to make up for inconvenience of two week period with no driveway. Very nice crew and work!

The work was started in late fall (not really their fault-just was when I got on the list) and after the driveway was ripped up it turned too cold to pour. Bertog was very good and came out to make sure we could still get the car into garage. Also came out and did snow removal for us. Luckily we got a break in the weather and driveway could be poured. They waited until the right time to ensure there would be no problems. Looks absolutely amazing and crew was wonderful, did a fall clean up in the front yard for us to make up for inconvenience of two week period with no driveway. Very nice crew and work!

We have been very pleased with the quality of Bertog's work. We've experienced a few rain delays, but Matt Menoni (our contact person) has been very helpful and accessible with our queries of when services would be performed. We were very pleased with Matt when he came out to give us our estimates. He spent a great deal of time walking the yard with us, explaining what he saw, and what he recommended. He was very willing to tell us what we should just do for ourselves to save money. Matt has been very accessible through email to answer any questions we have. We are scheduled to do dormant pruning of our trees and dogwoods with Bertog in the late fall. We have recommended their services to several of our neighbors.

Each phase of our new front yard was handled professionally, on time, within budget, and completed to our desires. I would highly recommend them from both a design and implementation standpoint.

Each phase of our new front yard was handled professionally, on time, within budget, and completed to our desires. I would highly recommend them from both a design and implementation standpoint.

Excellent work. Neighbors are using their name!

After we spoke and they realized it wouldn't be a large job they became disinterested in the work and therefore I felt they shouldn't have wasted our time or theirs.

TRACY REALLY LISTENED TO WHAT WE WANTED. DID THE WORK VERY PROFESSIONALLY, CREW HANDWEEDED AND LEFT THE YARD LOOKING BETTER THAN IT HAS IN 15 YEARS.

THE BERTOG CREW WAS VERY QUICK, CLEAN AND PROFESSIONAL! THE QUOTE PROVIDED WAS BY FAR THE MOST DETAILED WE RECEIVED. WOULD CERTAINLY HIRE AGAIN. ONLY MINOR SUGGESTION WOULD BE TO MAKE SURE THERE IS SOMEONE WHO SPEAKS ENGLISH AVAILABLE ON SITE FOR ANY QUESTIONS THAT COME UP WHILE WORK IS BEING DONE.

THE WORK WAS DONE WONDERFULLY. LISA WAS GREAT TO WORK WITH - THE PLANS DRAWN UP WERE VERY NICE, ALONG WITH THE ACCOMPANYING DESCRIPTIONS OF THE PLANS. THE WORKERS WERE EASY TO WORK WITH, AND DID A GREAT JOB - ALL THE RUBBISH WAS REMOVED AND THE BACK YARD WAS CLEAN. A METICULOUS JOB.

THE TEAM THAT CAME LAST FALL WAS POLITE AND EFFICIENT. I CALLED LISA TO REQUEST YARD WORK THIS SPRING, BUT THEY NO LONGER PROVIDE RESIDENTIAL SERVICE IN THE CITY.

BERTOG'S BID WAS $10,800. I ENDED UP GETTING THE SAME PROJECT DONE WITH VERY HIGH QUALITY THROUGH VISTA LANDSCAPE FOR $5,776.00 (AND THEY COMPLETED IT EARLY). ALTHOUGH THE BID CAME BACK A BIT LATER THAN BERTOG COMMITTED TO, THE GENERAL EXPERIENCE IN DEALING WITH THEM WAS VERY FAVORABLE. I WOULD RECOMMEND LOOKING AT VISTA LANDSCAPE FOR HIGH QUALITY WORK AT A MORE REASONABLE PRICE.

BERTOG'S BID WAS $10,800. I ENDED UP GETTING THE SAME PROJECT DONE WITH VERY HIGH QUALITY THROUGH VISTA LANDSCAPE FOR $5,776.00 (AND THEY COMPLETED IT EARLY). ALTHOUGH THE BID CAME BACK A BIT LATER THAN BERTOG COMMITTED TO, THE GENERAL EXPERIENCE IN DEALING WITH THEM WAS VERY FAVORABLE. I WOULD RECOMMEND LOOKING AT VISTA LANDSCAPE FOR HIGH QUALITY WORK AT A MORE REASONABLE PRICE.

WE RECEIVED A QUOTE FROM A BERTOG SALES PERSON VIA PHONE ($450.) WE ASKED FOR A PRINTED QUOTE INCLUDING SCOPE OF SERVICES. WE RECEIVED A DOCUMENT VIA EMAIL WITH GENERAL INFORMATION ON SERVICES, BUT NOTHING SPECIFIC ABOUT OUR JOB. WE HAD QUESTIONS ON THE QUOTE WHICH WE SENT TO THE REPLY ADDRESS ON THE E-MAIL (TWICE.) WE ALSO LEFT TWO OR THREE PHONE MESSAGES OVER THE COURSE OF A WEEK AND A HALF AND DID NOT RECEIVE ANY RESPONSE. WHEN WE FINALLY GOT THROUGH TO A DIFFERENT SALES PERSON, WE ASKED FOR OUR DEPOSIT BACK, AND IT HAS SINCE BEEN REFUNDED. WE WERE LATER CONTACTED BY THE ORIGINAL SALES PERSON WHO TOLD US THAT THE EMAILS WERE NOT FORWARDED TO HER BY THE ONE PERSON IN THE COMPANY WHO GETS THEM, PROVIDED SOME ADDITIONAL UNPROFESSIONAL EXCUSES, AND TOLD US SHE HAD ALREADY GONE AHEAD AND SCHEDULED THE SERVICE, EVEN THOUGH SHE HAD NOT YET ANSWERED ALL OF OUR QUESTIONS. WE REITERATED TO HER WE DID NOT WANT TO WORK WITH HER COMPANY.

VERY GOOD EXPERIENCE, ONE OF THE BEST COMPANIES, OF IT'S TYPE, I'VE EVER WORKED WITH. CERTAINLY WENT THE EXTRA MILE. WORKED EFFICIENTLY EVEN IN LESS THAN PERFECT WEATHER, EXCELLENT DESIGN WORK. THEY CLEANED UP EACH DAY & DID A GOOD JOB OF IT.

VERY GOOD EXPERIENCE, ONE OF THE BEST COMPANIES, OF IT'S TYPE, I'VE EVER WORKED WITH. CERTAINLY WENT THE EXTRA MILE. WORKED EFFICIENTLY EVEN IN LESS THAN PERFECT WEATHER, EXCELLENT DESIGN WORK. THEY CLEANED UP EACH DAY & DID A GOOD JOB OF IT.

WE RECEIVED VERY PROMPT SERVICE FROM BERTOG. A PROFESSIONAL ESTIMATE WAS PREPARED PROMPTLY, AND ONCE IT WAS AGREED TO, THE WORK WAS COMPLETED QUICKLY. WE DIDN'T COMPARE PRICES, SO I CAN'T COMMENT ON WHETHER THE PRICE WAS REASONABLE. WE WERE PLEASED WITH THE WORK, HOWEVER.

WE CONTACTED BERTOG TO DO A SPRING CLEANUP PRIOR TO PUTTING OUR HOUSE ON THE MARKET. WE LEFT A MESSAGE WITH THE RECEPTIONIST AND WITHIN A DAY ONE OF THEIR REPRESENTATIVES RETURNED OUR CALL. WE SCHEDULED A TIME FOR HER TO SEE OUR YARD, BUT THE OWNER OF THE COMPANY WAS ABLE TO COME EVEN EARLIER AND GIVE A VERY DETAILED ESTIMATE BY FAX. THE CREW WAS PUNCTUAL, POLITE AND PROFESSIONAL -- OUR LAWN NEVER LOOKED SO GOOD! THEY EVEN ''TIDIED'' UP THE YARD (MOVING THE KIDS TOYS TO ONE SIDE) WHICH CERTAINLY WAS AN ADDED BONUS. I AM NOT CERTAIN WHETHER THEY ARE MUCH MORE EXPENSIVE THAN OTHER COMPANIES, BUT IT WAS A ONE-TIME FEE, AND REASONABLE FOR THE QUALITY OF WORK. I WOULD DEFINITELY USE THEM AGAIN.

COMPANY IS EXTREMELY UNRESPONSIVE TO PHONE CALLS, WHICH DOES NOT MAKE FOR A GOOD START. PRICE WAS OUTRAGEOUS FOR WORK DONE, BUT BASED UPON RECOMMENDATIONS HERE I DECIDED TO TRY IT. WORKERS KILLED MANY OF MY PLANTS AND FLOWERS WHEN MOVING THEM, PLANTED DEAD ROSE BUSHES, AND OVERALL DID A LOUSY JOB. UNBELIEVABLY, AT ONE POINT TWO WORKERS SAT IN FRONT OF MY HOUSE FOR OVER TWO HOURS DOING ABSOLUTELY NOTHING WHILE THE OTHER WORKER (PRESUMABLY THE BOSS) HAD DISAPPEARED. WOULD HAVE MENTIONED THIS TO THE COMPANY, BUT PROMISED FOLLOW-UP FROM LISA SUM, THE DESIGNER, NEVER OCCURRED--AS FAR AS SHE KNOWS, THE JOB WASN'T EVEN DONE! THIS COMPANY IS THE EPITOME OF UNPROFESSIONALISM.

LONG STORY SHORT, WE HAVE POA GRASS, AND WILL LIKELY NEED TO RE-LANDSCAPE THE LAWN, BUT THEY WERE NO BONES. THEY SAID THEY SHOULDN'T DO A POWERRAKE OR A CORE AIRATION BASED UPON OUR CURRENT LAWN (AND CONFIRMED WHAT I FOUND VIA EXTENSIVE RESEARCH ON MY OWN), AND GAVE PRACTICAL RECOMMENDATIONS FOR FUTURE WORK AT NO CHARGE. THESE GUYS I WOULD GO WITH AT THE DROP OF A HAT. I'M A STICKLER FOR DETAILS AND CUSTOMER SERVICE, AND THIS COMPANY MEETS AND EXCEEDS THE BAR. RECOMMENDED. WELL DONE.

ESTIMATOR WAS PROMPT AND TOOK DETAILED NOTES. THE QUOTE WAS PROMISED IN ABOUT A WEEK. AFTER THREE WEEKS I CALLED AND WAS TOLD THE QUOTE WAS "ALMOST FINISHED". THE QUOTE WAS DELIVERED A WEEK LATER BY MESSENGER, WITH A PROMISE OF A FOLLOW-UP PHONE CALL FROM THE LANDSCAPER IN CHARGE. THE DETAILED QUOTE WAS PRETTY, BUT IT HAD THE JOB SPECIFICATIONS COMPLETELY MIXED UP AND WILDLY INCORRECT. NO FOLLOW-UP PHONE CALL WAS EVER RECEIVED.

ALTHOUGH WE NEVER DID RECEIVE AN ITEMIZED QUOTE, THE QUOTE FOR EVERYTHING TOGETHER WAS MUCH HIGHER THAN OTHERS WE RECEIVED. ALSO, WE THOUGHT IT ODD THAT, ALTHOUGH WE HAD DONE A SIGNIFICANT AMOUNT OF WORK OURSELVES BETWEEN BERTOG'S VISITS, WE WERE TOLD THE WORK WOULD NOT HAVE ANY IMPACT ON THE PRICE.

THEY DID A GREAT JOB. THEY WERE ON TIME, EASY TO COMMUNICATE WITH, AND VERY PROFESSIONAL. THEY GUARANTEE ALL THEIR WORK. I AM ALSO GOING TO USE THEM FOR WEEKLY MAINTENANCE. THEY ARE NOT CHEAP, BUT I HAVEN'T FOUND ANYONE WHO IS. I USED A COUPON FROM MY ANGIE'S LIST MEMBERSHIP, WHICH HELPED. I LIKE THEM BECAUSE THEY ARE DEPENDABLE AND TRUSTWORTHY.

THIS IS A TOP-NOTCH LANDSCAPE SERVICE. IT IS SO MUCH BETTER THAN WHAT I HAVE BEEN USED TO. MY LAWN AND SHRUBS NEVER LOOKED BETTER AND I NEVER HAVE TO PULL A STRAY WEED, THEY GET THEM ALL. I'VE ALSO WORKED WITH JEFF TO HAVE SOME FLOWER PLANTING DONE AND HE'S VERY ACCOMMODATING AND RESPONSIVE. I CAN'T SAY ENOUGH GOOD THINGS ABOUT THEM AND EVEN THOUGH THE MONTHLY SERVICE IS PRICEY, I WOULDN'T EVEN CONSIDER GOING ANYWHERE ELSE.