Leith Heating & Cooling Inc.

Great service, very professional.

No issues!

Yearly inspection of a/c unit.

Air Conditioner repair/replace

Very professional and on time.

OUTSTANDING service!

Very well!

Excellent quality and service.

Promptly and efficiently.

I've been very happy.

Very good.

Fantastic!!

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unknown

A top notch experience in every way and I strongly recommend Leith HVAC to list members. Brian, the business owner, came out on very short notice during evening hours. He asked several probing questions over the phone in an attempt to diagnose the problem. Upon visual inspection he verified his suspicion and performed the work immediately by replacing the old motor with a new one. The price was slightly lower than quoted over the phone and he was very cautious, efficient and professional. He showed me the old parts, gave recommendations for future maintenance and I plan to have Leith back in my home for annual HVAC servicing.

Brian was knowledgeable and listened to the details of the problem. He was efficient & thorough at resolving the problem.

The house I purchased in November did not have a whole-house humidifier and I found I needed one due to the dry Chicago winters. I phoned Brian's office to request an appointment was greeted by a friendly and charming woman who said she would have Brian call me to discuss my humidifier needs. Brian phoned me within 30 minutes and spent approximately 15 minutes telling me everything I needed to know about humidifier brands, types, installation techniques, etc. I selected Leith Heating & Cooling based on the strong A rating at Angie's List and the helpfulness of Brian and his assistant. Brian arrived slightly late due to a couple emergencies he needed to attend to after a big snowfall. He explained that he was using a bypass humidifier and provided the reason for using that type. After two hours, he was finished and walked me through the installation and operation of the humidifier going forward, with instructions to call at any time with questions.

Brian's level of information, service & professionalism were excellent from start to finish. We used Angie's List to locate Brian when our 1 AC unit went out over the summer. He came out on a Sunday & got the unit up& running, but warned us we were on borrowed time as our equipment was at the end of its lifespan. A few months later the other AC unit went out & we bit the bullet & replaced the entire system. Brian's pricing was very competitive, his follow through was excellent & he came back over after the job was done to explain the required maintenance when both my wife & I were available. Throughout the entire process he was very flexible with our busy schedules, and took the time to explain everything in detail.

I called Leith Heating in the AM. The person who answered the phone (I believe his wife) was very friendly. We scheduled an appointment for 4 PM that day and he was here 5 minutes early. Brian inspected the unit, determined that a few things could be causing the problems we were having and he addressed them and attended to them. He explained in detail everything he was doing and why he was doing it. He also showed me a few things to look for if the problem continued so that we'd be able to better diagnose the problem. Well, he got it right on the first try and we didn't need a second visit. Brian made a follow up call a few days later to make sure it was still fixed. He also sent a handwritten thank-you-for-your-business card...and his company also send a Christmas Card! He was very friendly and knowledgeable.

Excellent service from beginning to end. Even came out on a Saturday to perform the work with no additional charge. Family friendly company and employees. They took the time to explain the details of the work.

High quality service. Reasonable price. Everything was explained very thoroughly and professionally, also very courteous. Very good experience. Will definitely use this service again.

Brian responded very promptly to my email, coming out the same day to inspect the work area and answer questions. He provided us with a fairly detailed quote the next morning. We waited to get a couple more quotes and we chose Brian because he seemed very knowledgeable, fair price and the best service response time to do the actual work. Brian came out 2 days after we called him, which by the way, was on a holiday week, and completed the work in a day. Afterwards, we were very pleased with the job - we had much improved head room, aesthetics and we noticed no loss of air flow to the upper floors - if anything it was improved. Brian worked 3 hours longer than he estimated to make sure the job was done to his standards (we were very impressed) and did not charge a penny more for labor, even though he stayed longer than the estimate. He was thorough in answering questions and concerns. Really great work, call this guy if you need work done quickly and done right.

Brian was extremely helpful in explaining what was going wrong with my unit, even to the point of demonstrating the automatic shut down function when the compressor pressure reached "critical mass". I was not comfortable standing around that much pressure, but Brian assured me what was happening and how the unit was designed to function. We even discussed options for replacement of the entire unit as well as prices, versus this repair that should last for a few more years. I am presently selling my home and moving to Texas, but I would not hesitate to recommend this company for their friendliness, honesty, and professionalism of their work. I hope if I need another AC company in Texas, where it will be alot hotter than northern Illinois, I hope to find one as good as Leith. They do excellent work.

I called Leith after finding them highly rated on Angie's List. My first contact was with Brian's wife, who does the books and takes phone calls. She was as nice as can be. Brian promptly came out for a free estimate and diagnosed our heating problem. Overall, he's had to make a few trips to completely resolve the problem, but was able to take care of everything; including the last trip at no charge. He's a great guy and he's enthusiastic about his job. It's nice to deal with a family owned business that has pride in their work, in this world of corporate *expletive*. I highly recommend this company for heating and cooling issues in the Fox Valley area near Dundee. He even offers an email service called the "Filter Fan Club", where he reminds you to change your filters by email. Thumbs up!

Brian Leith of Leith Heating and Cooling arrived very promptly. With a very clean and professional appearance. He showed a sense of pride in his work and got us temporarily up and running. We will definitely use his services in the future.