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One Hour Heating & Air Conditioning

Heating and Air Conditioning, Air Duct Cleaning, Appliance Repair,

About us

The company was established in 1972 as P&J Heating and Air Conditioning by Pete and Jim. In the late 1980's, Air Wise and Best Heating (established in 1948) joined the family and American Comfort Heating & Air Conditioning was formed. The year 2003 is here and American Comfort joins a national franchise to offer clients a higher level of service. One Hour Heating & Air Conditioning is here for the residential customers while maintaining the American Comfort name for the Commercial side of the business. It may seem like a lot of change, but, it was all done under one of the original owners. To this day, we are still family owned and operated.

Business highlights

79 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Heating & Air Conditioning. Indoor Air Quality.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.7700 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
10%
3
4%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 551-575 of 700 reviews

Charlotte H.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Freon in air unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

rajaram P.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
good.it went good
Description of Work: maintenance

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from One Hour Heating & Air Conditioning
Glad all went well with the visit. Please keep us in mind for any of your comfort needs.

Ann M.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Heating went out in rental unit right before coldest weekend of the winter. They were fast and professional, same day removal and installation of full HVAC system. Follow up was required to install humidifier and add full filter system. But, that was done ASAP and with little hassle.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from One Hour Heating & Air Conditioning
Thank you for taking the time and leaving us your feedback and making us your choice when it comes to your home's comfort. Stay comfortable!!

Amit J.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$53

Kurt B.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Checked, sealed lines for leaks and recharged A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from One Hour Heating & Air Conditioning
Thank you for the review. Enjoy the AC and stay cool this summer!

Helen Z.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They are so great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$53

Response from One Hour Heating & Air Conditioning
Thank you for the great comment!!

Colin H.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eugene T.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robin F.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carolyn A.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Checked furnace. The only thing is it is still making noise, louder than before.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$53

suresh S.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kushal J.
04/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The service was provided as detailed. My furnace broke with the inside fan in 45 days after this service. I had to call Shavitz and get it fixed. In the end the whole thing costed me close to 700 with heat out for approx 12 hours. | |I think one should buy those silver and platinum contracts and make sure they come out for maintenance every year. Seriously HVAC is a big expense if something breaks.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

$29

Response from One Hour Heating & Air Conditioning
Thank you for the feedback regarding your service. Its seems during the inspection that there were a couple issues that needed to be addressed, one being a motor, but no recommendations were accepted. I wish you would have called us when you had not heat to discuss your options. Someone from the office will be giving you a call to discuss the service we provided.

Paul W.
04/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$60

Response from One Hour Heating & Air Conditioning
Thank you for your review. We will be reaching out to you to find out why we did not score all A's

Dan U.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Gretchen G.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They inspected and cleaned by bolier

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$53

Louis S.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Cleaned both furnaces. Provided helpful tips.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from One Hour Heating & Air Conditioning
Thank you so much for your review, and the "A" rating. We work very hard to make sure we deliver only the best possible experience to all of our customers. We look forward to servicing whatever HVAC needs you may have in the future. Thank You!

Jon L.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
fine
Description of Work: clean and check boiler

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

lee S.
02/2015
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I am extremely dissapointed with one hour heating and air conditioning. I purchased this furnance service deal and contacted the company rigth after to make sure that they did service my area since the location was in chicago. They emailed back that they did service my location. We booked the service date for 2/8/2015. I drove to our scheduled location and waited for them. I received a call after waiting for an hour asking me to confirm my address. They stated they could not find my location and had the wrong address. Then 10 minutes later they call back and say that the address is out of their servicing area. I told them that I have email confirmation that they said they would come to this location. They repeated that they don't service my location and there is nothing they can do and to contact angies list for a refund.
Rating CategoryRating out of 5

Response from One Hour Heating & Air Conditioning
I am very sorry for the complete screw up on our end and not even sure what to say. When the technician pulled up the address on his iPad, it directed him in the area of Comiskey Park for some reason, which is our of our territory. You however are located on the NW side as discussed in our email. A manager from the office has given you a call to somehow rectify our mistake.

Amy K.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I purchased an Angie's List coupon for a furnace inspection/cleaning, and then I also paid for a humidifier cleaning. Don cleaned the furnace, checked out and cleaned humidifier, made recommendations. He was very informed, helpful, friendly and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$94

Mary L.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: One Hour came out to find out why our furnace quit - we were on vacation and they came out promptly on a Saturday to inspect the furnace. Unfortunately, it was too costly to repair but we met with someone on Monday to choose a new furnace and it was installed Tuesday night. They were professional, helpful and considerate and helped us in every way possible - especially with the installation which was the third one of the day for the installers and they didn't finish until after midnight. But we finally had heat after 4 days and it was so much appreciated. I would certainly recommend One Hour to anyone who needs heating or air conditioning service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from One Hour Heating & Air Conditioning
Thank you for your review and choosing One Hour Heating. I am glad to hear we were able to get you up and running. I will let Dan and Ed know about your kind comments. We look forward to working with you in the future!

ROBERT H.
02/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$50

Response from One Hour Heating & Air Conditioning
I am sorry to see we only scored a B. Our Operations Manager Carl will be in touch with you today to find out what we could have done better.

Dean S.
02/2015
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They wouldn't come to my town,you refunded me. Why would you offer me a service when they won't drive that far.
Rating CategoryRating out of 5

Response from One Hour Heating & Air Conditioning
I am sorry you were out of our service area. I will be in touch with Angies list to find out why our deal is being offered in your area to avoid this happening in the future. My apologies for any inconvenience.

BEVERLY A G.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from One Hour Heating & Air Conditioning
Thank you for your review!

L G.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
Went very well
Description of Work: General furnace inspection with lots of explaining of how the system works and what might be needed in the future

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Response from One Hour Heating & Air Conditioning
Thank you for the great rating.. We look forward to our next visit whenever that time may be.

Tom G.
01/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Technician arrived on time and inspected/cleaned the furnace as requested. He then presented a very professionally crafted laptop presentation on why I needed to replace the furnace condenser (rating the furnace at 50%) and how much I could save on service calls in the future by enrolling in their all-hazards HVAC service program for a fixed monthly rate. That makes me less interested in having them return.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$53

Response from One Hour Heating & Air Conditioning
Thank you for taking the time to leave us your feedback.. Someone from the office will try to contact you regarding the concerns. The technician remembers your furnace being around 10 years old, so the least efficient you furnace could be is 80%. Everything in your furnace, according to the invoice, states are at mfg specs except one part which was below. Perhaps the one part was only recommending to be replaced and not the furnace? Please return our call when you have a moment to discuss.

Contact information

3540 Swenson Ave, St Charles, IL 60174

http://www.aconehourair.com

Service hours

Sunday:
8:00 AM - 4:00 PM
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Locale
Illinois
Trade License Expiration
10/01/2021

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Appliance Repair,
Water Heaters,
Natural Gas Lines,
Dryer Vent Cleaning

FAQ

One Hour Heating & Air Conditioning is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 4:00 PM

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

One Hour Heating & Air Conditioning accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, One Hour Heating & Air Conditioning offers free project estimates.
Yes, One Hour Heating & Air Conditioning offers eco-friendly accreditations.
Yes, One Hour Heating & Air Conditioning offers a 10% senior discount.
Yes, One Hour Heating & Air Conditioning offers emergency services.
Yes, One Hour Heating & Air Conditioning offers warranties.
One Hour Heating & Air Conditioning offers the following services: Heating & Air Conditioning. Indoor Air Quality.

Contact information

3540 Swenson Ave, St Charles, IL 60174

http://www.aconehourair.com

Service hours

Sunday:
8:00 AM - 4:00 PM
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 4:00 PM