STI Moving & Storage

STI Moving & Storage made my move from one apartment to another super easy and simple. Kudos to Rene and his team for doing such a great job, and making my life so much easier. Definitely will hire again if I ever move.

Great experience! My consultant Max and two movers were all excellent. My estimate came in slightly under budget so I paid less than estimated. The cost was $1,000 less than some other estimates I received. The time frames were adhered to and packing of loose items went perfectly. Would definitely recommend this mover. It was a worry-free move!

Only negative was my quote was initially under-estimated. We worked through the issue and a compromise. The movers were fast, efficient and neat.

The two people who came on April 10, to Michigan t o help move my si s ter did an outstanding job. Th we y deserve a PROMOTION.

They were great! Very efficient!

The crew arrived on time and they were working nonstop. They were not idling. My estimate was $300 less than what they anticipated, but with caveats. One: I changed my move date to the end of the month and there was a surcharge for that. There is no extra service associated with this so I did not appreciate the surcharge. Two, when the truck arrived they already had another customer possessions inside, and there was not enough room for them to pack all of my things. Three, as a result, there was no room for floor lamps, a big wardrobe, a room divider, a shelving unit, and I had to hire a U-Haul and move it myself. I moved 2.8 miles away from my old home. They did not offer to go back and get the rest of the things. Two days before the move, I indicated I had more possessions than I had originally inventoried....minor things like two-floor lamps and a small bookcase. They did not move the floor lamps because they said they were not boxed. Who boxes a floor lamp?! They also refused to move my table lamps because they were not boxed. I lost significant time settling in my new home because of having to spend time moving things. Also, I did not appreciate the way the mover handled the paperwork. He tried to get me to rate them on the spot in writing and I refused. He did not explain the paperwork very well. I refuse to sign until I read it all and he began to make excuses about he is just a representative of the company. I am not stupid and I understand that, but as a representative, you should be well informed about what you are asking people to sign when they are paying hundreds of dollars for a movie. It is simply customer service. Also, there were a couple the things that broke like the edge trim on my kitchen cabinet and a crack in the furnace room door. One of the movers brought it to my attention and said it was like that before they came. I did not believe him, but it was a small matter, so I chose to ignore it. I would not recommend it. I repeat, I would not recommend this company for all these reasons, I do not know how this company got such high reviews. That was the reason I selected them. Moving is stressful enough as it is.

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They were on time very fast Swift! Gentleman!

These guys were great. Fast, easy to deal with, helpful. Their phone people are wonderful too. Go ahead and call them, they will take care of your stuff and ease your jitters. What more can you want from a mover?

Amazing company. Best movers i have worked with. Highly recommended

Efficient, professional, easy to deal with from start to finish. No complaints. I highly recommend.

The most amazing experience ever. The crew was fast knowledgeable and efficient beyond expectations. They set the bar so far above any competition with an unbeatable price. We have never felt so taken care of and the crew that did the job deserves Awards and Recognition for their outstanding service. STI was the most amazing company I have ever worked with period. From beginning to end it was a clockwork top notch experience.

Nothing

Contact with office staff was always pleasant. Packers did great job.

My experience was excellent

Final billing came in under estimate. The crew of three dispatched for my move could not have been more respectful of my property and myself. Just great.service from all three of them

Professional, timely, and courteous. The movers called the day before to confirm their arrival time. They completed the job quickly and with care. I would definitely hire again.

Professional friendly and the office was a big help listening to my needs for a smooth and efficient move

After reading numerous reviews on other cross country moving companies I was very anxious about making the move from Chicago to NC. When I interviewed STI I started to relax somewhat right away and now, having gone through the whole process of the estimate, packing, loading and unloading on the other end I woujd highly recommend them. The estimator was thorough and prompt in getting the quote to us. Kate, our dedicated customer service rep was available, professional, friendly and comforting throughout. The packers/movers took good care of our houseful of goods and really worked hard and as a good team. Communication throughout the move was great, making an inherently stressful situation better. Thumbs way up on STI.

Absolutely awesome. Friendly fast and super safe.

The were fast and professional, I would use them again and I would definitely recommend them to anyone who needs the service that they provide

Overall very efficient and priced competitively. I would use again.

Great experience working with them. We were given a window of 12 to 4 and they called me at 11:15 to say they were 30 minutes away. They arrived at 11:45 and were done by 2. I would definitely use them again and am happy to refer them to friends and family!

Your crew was on time and did a FANTASTIC Job !!!!!

The staff were excellent and professional!