The Grout Medic

4.8(
147
)

ceramic tile installer, floor cleaner

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

When you call The Grout Medic into your home you should expect a proven and trusted expert professional who will know what they are doing, treat your home as if it were their own, and who provides a level of customer service to meet and delight you. From your first contact with our company, throughout the work, and every time you need us, our focus will remain making the spaces on which we work, once again, beautiful.

Business highlights

12 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes

Accepted payment methods

CreditCard

Reviews

4.8147 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
6%
3
1%
2
0%
1
1%
Rating CategoryRating out of 5
quality
4.8
value
4.7
responsiveness
4.9
Write a review
Showing 76-100 of 147 reviews
Ken D.
06/2018
5.0
Alvin is easy to work with and the services offered were good.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mindy K.
06/2018
5.0
On time and they did a great job.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Melvin A.
05/2018
5.0
Thank you Alvin for the job well done. I definitely recommend this company.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Catherine G.
05/2018
4.5
good job
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lorrie R.
04/2018
4.0
Scheduling was smooth and easy. Estimate and workers on time. Nice completed job finished in time schedule estimated.
Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Susanne F.
03/2018
5.0
Alvin was delightful to work with and did a great job!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sherrie W.
03/2018
5.0
Very satisfied with service and quality of work.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Bella M.
02/2018
5.0
They were great! Timely , professional and polite. Alvin is truly the best!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Steve S.
02/2018
5.0
came out fast and got the job done considerably faster than the time quoted. my wife and i are happy!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Dawn J.
01/2018
5.0
Alvin did an absolutely fantastic job in both of our bathrooms, and he did so very promptly. I've added him to favorites because he will be the only person I call on when I need assistance with grout, bathroom, or kitchen tile issues. Highly recommend!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$450
John R.
01/2018
5.0
Quote received within 24 hours and Alvin offered strong alternatives to full bath replacement. My wife and I were super impressed with the results and both baths look like new!! I'll definitely hire Grout Medic for future jobs. Scheduled and completed within 5 days. Very fair pricing!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$810
Linda B.
01/2018
5.0
My tile floor looks brand new now!
Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Carol R.
12/2017
5.0
Did excellent job
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$475
Thomas C.
11/2017
5.0
Excellent job by Alvin's crew. Alvin was very professional and took plenty of time with me to quote the job. I would definitely use Grout Medic again!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$715
Christine B.
11/2017
5.0
He was done in a day and was very nice
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$600
Jared H.
11/2017
4.5
They were very kind, knowledgeable and considerate.
Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
$1,475
JoAnne T.
11/2017
5.0
It all went like clockwork and looks great! The workers were very professional and personable ..... a job well done!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$730
Kevin V.
11/2017
5.0
Excellent service
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Barbara B.
10/2017
5.0
Quick, professional, and listen to what you want completed. They were called in to fix a prior contractors work - wish I would have called them the first time.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$340
Grace & Rob G.
10/2017
4.0
The grout and caulk work looks flawless. I thought it was a little pricey, but so worth it. The only downside is that he must have flushed the grout water down our toilet and I am having problems cleaning it all out. A regular toilet brush didn't do the job so I will need to find a different brush to use. That being said, I would DEFINITELY use him again. The quality of his work is outstanding.
Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$335
Bill C.
10/2017
5.0
Al Stevenson was very professional and the work was completed on time and looks great!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Maria P.
08/2017
5.0
We hired the Grout Medic to clean, caulk and seal our tile in entryway, kitchen and bathrooms. They forgot to caulk our kids bathroom and I did not notice. I called and he came the following day to caulk. Our tile looked brand new. Best of all they used green cleaning/pet friendly products. I would definitely recommend again.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Debbie S.
08/2017
5.0
Alvin did a beautiful job replacing the kitchen floor tiles. The floor looks great. I would highly recommend Alvin for for tile repair.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro

Contact information

100 Illinois St. Suite 2002, Saint Charles, IL 60174

www.groutmedic.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
8:00 AM - 3:00 PM
Sunday:
8:00 AM - 3:00 PM

Service Categories

ceramic tile installer,
floor cleaner

FAQ

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 8:00 AM - 3:00 PM

Sunday: 8:00 AM - 3:00 PM

The Grout Medic accepts the following forms of payment: CreditCard
Yes, The Grout Medic offers free project estimates.
No, The Grout Medic does not offer eco-friendly accreditations.
No, The Grout Medic does not offer a senior discount.
No, The Grout Medic does not offer emergency services.
Yes, The Grout Medic offers warranties.

Contact information

100 Illinois St. Suite 2002, Saint Charles, IL 60174

www.groutmedic.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
8:00 AM - 3:00 PM
Sunday:
8:00 AM - 3:00 PM