The Grout Medic

4.8(
147
)

ceramic tile installer, floor cleaner

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

When you call The Grout Medic into your home you should expect a proven and trusted expert professional who will know what they are doing, treat your home as if it were their own, and who provides a level of customer service to meet and delight you. From your first contact with our company, throughout the work, and every time you need us, our focus will remain making the spaces on which we work, once again, beautiful.

Business highlights

12 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes

Accepted payment methods

CreditCard

Reviews

4.8147 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
6%
3
1%
2
0%
1
1%
Rating CategoryRating out of 5
quality
4.8
value
4.7
responsiveness
4.9
Write a review
Showing 51-75 of 147 reviews
Julie B.
04/2019
5.0
Jose did a great job on tile repair in shower! Looks new again and was affordable price.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Linda S.
03/2019
4.5
he was wonderful young man and the work wqas wonderful , great
Rating CategoryRating out of 5
quality
4.5
value
3.0
responsiveness
5.0
Yes, I recommend this pro
Ruben L.
02/2019
5.0
Very professional, courties Reasonable priced. Would call again if need it
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jeanne M.
01/2019
4.5
They were clean, polite and did a great job. Their quote was over 1/4 less than another quote.
Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
4.0
Yes, I recommend this pro
Kristan C.
01/2019
5.0
Quick service. Reasonable price.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Rohit R.
01/2019
4.0
No comment
Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.5
Diane H.
01/2019
5.0
If I ever need this type of work done again I will know who to call.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
HAMMOND M.
12/2018
5.0
Alvin is great. Showed up the morning I called him and arranged for the work to be done that day. I’ll definitely use him again
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Martin H.
12/2018
5.0
Jose did a superb job cleaning and sealing the grout on the ceramic tile. He re grouted the wall in the bathroom and re caulked the bath tub. I would definitely recommend them.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,230
Mike H.
12/2018
4.5
excellent work,on time and finished quickly. Had to go back over a couple of things he had forgotten but he went back and completed the things I had shown him
Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
$585
Donna F.
11/2018
5.0
Alvin was very professional and spot on with his work, Thank you
Rating CategoryRating out of 5
quality
4.5
value
3.0
responsiveness
4.5
Yes, I recommend this pro
James H.
10/2018
5.0
They did a magnificent job. We were very happy with the professional work completed. He was on time, reasonably price, courteous, and work diligently.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$405
Mike V.
10/2018
5.0
The Grout Medic was very knowledgeable and did great work repairing grout and replacing tiles in four separate spaces of my home. Very easy to work with! Alvin was responsive to my questions and completed the work timely. Best of all, the finished results look awesome!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
David S.
09/2018
5.0
Very professional! From the initial contact, estimate, scheduling which by the way they worked hard to fit me in asap and lastly the craftsmanship were all top notch. I highly recommend the company. Every step was explained, workers were right on time and thorough.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Edward M.
08/2018
4.5
They arrived on time ,did work neatly, and were very curteous
Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.0
Yes, I recommend this pro
$500
John R.
08/2018
5.0
Alvin Stevenson was really great to work with. He was friendly, professional, and really cared about my project. He did an outstanding job in my master bathroom cleaning and sealing all of the tile surfaces. After he finished the work he fully explained everything he did and how I can best keep everything looking great. I highly recommend The Grout Medic!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Peter F.
08/2018
4.5
Did a very nice clean job. Excellent work!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$535
Mary P.
07/2018
5.0
Highly recommend The Grout Medic! Very please from start to finish. Will use again!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Karen B.
07/2018
5.0
He was a very professional , man. His work was very good. And we would recommend Mr.Alvin Stevenson,to anyone who would need, grout & tile work. Plainfield , Il. Baumgartner ..Drumm. Thank you.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mei M.
07/2018
5.0
Work done to my satisfaction, friendly and answer questions helping customer.
Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$240
Jerry S.
07/2018
5.0
Good job,cleaned up after job was done
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Karen V.
06/2018
4.0
.
Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
3.0
Yes, I recommend this pro
Maureen D.
06/2018
5.0
Would recommend highly recommend the grout medic.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro

Contact information

100 Illinois St. Suite 2002, Saint Charles, IL 60174

www.groutmedic.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
8:00 AM - 3:00 PM
Sunday:
8:00 AM - 3:00 PM

Service Categories

ceramic tile installer,
floor cleaner

FAQ

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 8:00 AM - 3:00 PM

Sunday: 8:00 AM - 3:00 PM

The Grout Medic accepts the following forms of payment: CreditCard
Yes, The Grout Medic offers free project estimates.
No, The Grout Medic does not offer eco-friendly accreditations.
No, The Grout Medic does not offer a senior discount.
No, The Grout Medic does not offer emergency services.
Yes, The Grout Medic offers warranties.

Contact information

100 Illinois St. Suite 2002, Saint Charles, IL 60174

www.groutmedic.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
8:00 AM - 3:00 PM
Sunday:
8:00 AM - 3:00 PM