The Grout Medic

ceramic tile installer, floor cleaner

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

When you call The Grout Medic into your home you should expect a proven and trusted expert professional who will know what they are doing, treat your home as if it were their own, and who provides a level of customer service to meet and delight you. From your first contact with our company, throughout the work, and every time you need us, our focus will remain making the spaces on which we work, once again, beautiful.

Business highlights

12 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.8147 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
6%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.7
responsiveness
4.9
Showing 26-50 of 147 reviews

michael s.
08/2020
5.0
Great job. Arrived on time. Waited for me on initial appointment. They were very professional and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$450

Vince C.
06/2020
4.5
Well done

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Jonathan S.
05/2020
3.0
Had a lot of difficulty having tile laid flat. It took them three tries to get the lippage right. Very responsive. The result was good.

Rating CategoryRating out of 5
quality
2.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Nancy V.
04/2020
5.0
Great job looked so good when he was done. Very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rose B.
01/2020
5.0
Returned call fast, work was done within a week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$515

Jackie B.
01/2020
4.5
Alvin and his crew were very professional and polite. This was the second time they have come in and corrected what someone screwed up. I will keep using them and would recommend them.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Patricia D.
10/2019
5.0
Perfect job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tom M.
10/2019
5.0
The work was planned and conducted in a very professional matter and with good communications and problem solving skills. I would definitely use Grout Medic again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$415

JoAnn H.
09/2019
5.0
Alvin came in and assessed the entire travertine floor not just the 3 areas I was worried about. He made recommendations that I had never heard before and his team did the rest. Looks new again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary A C.
09/2019
5.0
Very professional customer service and work...if I could give them more than a 5 rating I would

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steve K.
08/2019
5.0
He was on time ,worked neat Cleaned up and was very nice

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Ed F.
08/2019
5.0
Showed up on time and all work completed as promised. Looks great would definitely recommend Grout Medic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lynne N.
07/2019
5.0
They were right on time. The owner sent two people to do the work, so it was completed very quickly. They were very courteous and respectful.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$520

Dona Z.
07/2019
5.0
Very happy

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carol K.
06/2019
4.0
Nice job. Friendly staff. Would use again.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

SHARON M.
06/2019
5.0
GREAT SERVICE FOR A GOOD PRICE CONSIDERING WHAT THEY HAD TO WORK WITH...WOULD HIRE AGAIN.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$325

Barbara T.
06/2019
5.0
Although the work was obviously hard, I thought the job itself was a little expensive.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$450

Carla Z.
06/2019
5.0
Great work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dawn J.
05/2019
5.0
They took an old tiled shower and made it look brand new! Improved the entire look of the bathroom so that we could show our home (for sale) with pride.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Aisha J.
04/2019
5.0
Grout Medic did an excellent job in my master bathroom shower. They were knowledgeable, responsive and efficient. I m very happy with the results. Would definitely recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

100 Illinois St. Suite 2002, Saint Charles, IL 60174

www.groutmedic.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
8:00 AM - 3:00 PM
Sunday:
8:00 AM - 3:00 PM

Service Categories

ceramic tile installer,
floor cleaner

FAQ

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 8:00 AM - 3:00 PM

Sunday: 8:00 AM - 3:00 PM

The Grout Medic accepts the following forms of payment: CreditCard
Yes, The Grout Medic offers free project estimates.
No, The Grout Medic does not offer eco-friendly accreditations.
No, The Grout Medic does not offer a senior discount.
No, The Grout Medic does not offer emergency services.
Yes, The Grout Medic offers warranties.

Contact information

100 Illinois St. Suite 2002, Saint Charles, IL 60174

www.groutmedic.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
8:00 AM - 3:00 PM
Sunday:
8:00 AM - 3:00 PM