The Grout Medic

ceramic tile installer, floor cleaner

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

When you call The Grout Medic into your home you should expect a proven and trusted expert professional who will know what they are doing, treat your home as if it were their own, and who provides a level of customer service to meet and delight you. From your first contact with our company, throughout the work, and every time you need us, our focus will remain making the spaces on which we work, once again, beautiful.

Business highlights

12 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.8147 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
6%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.7
responsiveness
4.9
Showing 126-147 of 147 reviews

Edward J.
01/2016
5.0
Good communicator Keep Commitments Quality work Went beyond norm -- I.E. accompanied me to store to pick out tile

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,000

Jim A.
12/2015
5.0
Alvin was very personable yet professional. He did the work in the time frame that was reasonable and cleaned the area

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Scott S.
12/2015
5.0
My bathroom shower was long over due for a deep cleaning and needing to be resealed. I am very happy I used Home Advisor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$275

Petar K.
07/2015
4.0
Very professional and got the job done as promised.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cathy S.
06/2015
5.0
Alvin was personable, knowledgable, and neat and tidy . I would hire him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Scott W.
12/2014
4.5
Very courteous

Rating CategoryRating out of 5
quality
3.5
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Shannon and Dan E.
12/2014
5.0
Alvin is professional, friendly, and does great work and exactly the way you want it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marsha B.
12/2014
5.0
.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Malissa S.
09/2014
5.0
Alvin is great! Grout Medic was very prompt in responding to my inquiry, came out with an extremely reasonable estimate, and Alvin arrived when promised. My tile and grout look fantastic. Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$495

Nancy M.
08/2014
5.0
Excellent work by a very nice guy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

James N.
08/2014
5.0
Very reliable.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Robert H.
06/2014
5.0
quick reply to my posting, posted on a Saturday received an inspection that day and by Tuesday the job was done!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$530

carla g.
06/2014
5.0
Alvin was very personable and did great work. For a small charge he was able to clean my glass shower doors that seemed impossible. They are now see through! All this after I was told by another company to just buy new ones because no product will work to clean them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

mike k.
04/2014
4.5
I liked how the contractor allowed me to ask questions and he responded with lots of details to help me on the project. I also liked how he worked on Saturday to help me meet my timeline.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$810

Louise D.
04/2014
5.0
My husband and I were very pleased with Alvin. From the appointment for the estimate to the completion of the job he was very professional!He had me inspect the job and told me that if I did have a problem later to give him a call. We would definetly recommend him to anyone we know that needs work done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$749

Susan C.
03/2014
5.0
I was very pleased with Alvin and the quality of service I received. He arrived on time and went right to work and was done within 3 hours ( I thought it would take him all day). He had me inspect the work and ensured me that if anything went wrong later he would return and make it right. He was pleasant, helpful and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$448

Randy P.
10/2013
5.0
The Grout Medic was thoroughly professional from the estimate through the actual repairs and enhancements agreed upon.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Paul D M.
10/2013
5.0
The Grout Medic was very thorough and made sure that the repairs were done completely and not just covered up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$635

Sunny C.
09/2013
5.0
Alvin was polite and courteous and very detailed oriented so that I knew exactly what needed to be done. The work on all 3 of my bathrooms was done in a timely matter and I did not have to wait weeks for someone to come out and do the job. I would definetly recommend Alvin to anyone who needs tile work/regrouting done and will definetly recommend him to any of my neighbors who need this type of work done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$675

Linda H.
07/2013
5.0
Alvin convinced me immediately he was the right person for the job. He explained everything that should be done and how he would go about doing it. And, HE DELIVERED IN SHORT ORDER !! He was on time when it came to doing the work and he completed it within the estimated time he provided.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

Angelic L.
06/2013
5.0
Alvin did a really good Job on my son's bathroom. It was pretty bad and he was able to make it look better than it did before the water damage. The value price was amazing. I plan on calling this contractor for future jobs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$2,015

tammy g.
05/2013
N/A
The work performed was excellent as well as the attention to detail. Working with this contractor was a positive experience -- customer service was great, he was on time and the price was very reasonable. I plan to use this contractor for future projects and recommend them highly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$605

Contact information

100 Illinois St. Suite 2002, Saint Charles, IL 60174

www.groutmedic.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
8:00 AM - 3:00 PM
Sunday:
8:00 AM - 3:00 PM

Service Categories

ceramic tile installer,
floor cleaner

FAQ

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 8:00 AM - 3:00 PM

Sunday: 8:00 AM - 3:00 PM

The Grout Medic accepts the following forms of payment: CreditCard
Yes, The Grout Medic offers free project estimates.
No, The Grout Medic does not offer eco-friendly accreditations.
No, The Grout Medic does not offer a senior discount.
No, The Grout Medic does not offer emergency services.
Yes, The Grout Medic offers warranties.

Contact information

100 Illinois St. Suite 2002, Saint Charles, IL 60174

www.groutmedic.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
8:00 AM - 3:00 PM
Sunday:
8:00 AM - 3:00 PM