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DUPAGE CARPET CLEANING & RESTORATION

Carpet Cleaning, Upholstery Cleaning, Carpet Sales and Installation,

About us

Chicagoland's favorite carpet cleaner. We provide a kid and pet-friendly cleaning experience using safe, non-toxic cleaning agents.. We use truck mounted cleaning units and organic/plant based products to provide powerfully clean yet family safe results. We say we care about the environment and we actually mean it. We use email to send invoices rather than paper billing. Call us today and become part of our family. We guarantee our work and your satisfaction 100 percent.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Commercial & Residential Carpet & Tile Flooring Cleaning & Stain Removal, Flood & Fire Restoration, Furniture Moving, Vacuuming, Pre-treatment, Hot Water Extraction, Spotting, Baseboard Cleaning, Final Finishing, Speed Drying, 3M Scotchgard, and Sanitizing Deodorizer.

Amenities

Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.7799 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
12%
3
5%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 701-725 of 799 reviews

Georgiana S.
08/2014
3.0
carpet cleaners
  + -1 more
It didn't
Description of Work: Nothing; I let the expiration date go by
Rating CategoryRating out of 5
$99

Donald O.
07/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: showed up the next day by request and did a good job with the carpet cleaning. The carpets in our house are old and ward, but they definitely perked them up and they were very accommodating.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Norm S.
07/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: He was easy to talk to and did the required work and added what was not covered for a only around $70. I would recommend them to friends.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eilleen B.
07/2014
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: Clean my carpets. Went pretty well.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$100

Rob H.
07/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpets. Great job, professional, would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Steve M.
07/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned the carpet in 3 rooms. The crew arrived 15 minutes early, carefully and neatly brought their equipment in and out of the house. They finished within half an hour. | |Great job....I was very satisfied with the quality.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Lola M.
07/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0


Mary O.
06/2014
4.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Jeremiah B.
06/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Benjamin H.
06/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Betty O.
06/2014
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned family room & stairs, but I was not completely satisfied.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$99

Judy R.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I had a Big Deal purchase for 3 rooms up to a certain number of square feet. I added the additional rooms and the basement stairs As it turned out, the rooms in my home are much smaller than many...so the Big Deal was really not a Big Deal for me. Without me asking, the provider made an billing adjustment that reflected that fact. He left a happy customer at the door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Carol R.
06/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

alex Z.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Carpet cleaning four areas

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

ryan W.
06/2014
2.0
carpet cleaners
  + -1 more
unknown
Description of Work: They came to clean the bedrooms and 2 area rugs. When they did one of the area rugs, they didn't even move the sofa off of it so only about 50% was cleaned. | |Fast forward to last week, I contacted them to come back and clean 3 bedrooms and 2 area rugs. The communication was Terrible! I would have to constantly follow up and still not get a confirmed time set. Then they said to use someone else.... Duh, I planned to after the poor communication. I would NOT give anyone even my worst enemy their phone number.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$120

Michael G.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Did our carpeted stairs. Would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Cara E.
06/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark L.
06/2014
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: The carpet became soiled very quickly after it was cleaned and after it dried it didn't look as good as I expected. I have had better luck with another service's results. I was somewhat satisfied, but not over the moon with the results. Price and punctuality and service were all good.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$100

James S.
06/2014
4.0
carpet cleaners
  + -1 more
It went okay.
Description of Work: cleaned basement and bedroom carpet

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$99

Don S.
06/2014
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: Steamed clean carpets in 3 bedrooms and a great room. I felt they resented the 'Angie's Big Deal' price and was there to do the minimum amount of work. They sent two workers. One steamed the rooms and the other watched. Although I prepared all the rooms properly, I still had to slide small furniture pieces during the cleaning otherwise those areas would not have been cleaned.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$400

Response from DUPAGE CARPET CLEANING & RESTORATION
We also send 2 technicians to each and every job. The cleaning itself is only done by 1 person. The other tech is there to help set up, breakdown, help with the hoses and make sure no walls or corners are touched during the process. It stated right on the big deal no furniture moving but we did allow you to move the pieces around the room. We did exactly as we were contracted to do and told you if for any reason you were not satisfied we would come back and treat any areas again you want. Please read the deals you are buying so you know exactly what you are purchasing.

Debbie D.
06/2014
4.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Martin R.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: We purchased a special deal coupon--625 sq ft of carpet cleaning for $99. Our living and dining rooms are almost exactly 625 sq ft. They did an excellent job. They said when we scheduled that they did not move furniture, so we moved a lot of it. They did not move two-seat and three-seat sofas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Bonnie Z.
06/2014
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: Used green clean. It did not remove much of the dirt and stains in the bedrooms. I asked them to go over the stains and they replied that two times was enough. That was not the case with other cleaning services. They complained that my carpet was dirty. All the more reason not to use Green Clean. The family room was ok, but the two sets of stairs look like they had never been cleaned.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0

$165

Response from DUPAGE CARPET CLEANING & RESTORATION
We made several passes on your carpet. We can not do anything about 13 year old carpet wearing. You stairs were filthy but were more so worn that anything. We guarantee complete satisfaction and will come back as needed to make sure you are 100 percent satisfied with our effort. 630.871.9415 Don't hesitate to call.

karen L.
06/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Tiffany L.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: For an empty 800 sq ft condo, they did an excellent job cleaning the carpet. Would recommend to anyone in my building.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Contact information

10131 Clow Creek Suite E, Plainfield, IL 60585

http://www.carpetcleanernow.com

Service hours

Sunday:
7:00 AM - 8:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 8:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Carpet Sales and Installation,
Floor Cleaning and Waxing,
Ceramic Tile,
Oriental Rug Cleaning,
Window Cleaning,
Computer Repair,
Water & Smoke Damage

FAQ

DUPAGE CARPET CLEANING & RESTORATION is currently rated 4.7 overall out of 5.

Sunday: 7:00 AM - 8:00 PM

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 7:00 AM - 8:00 PM

DUPAGE CARPET CLEANING & RESTORATION accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, DUPAGE CARPET CLEANING & RESTORATION does not offer free project estimates.
Yes, DUPAGE CARPET CLEANING & RESTORATION offers eco-friendly accreditations.
Yes, DUPAGE CARPET CLEANING & RESTORATION offers a 15% senior discount.
Yes, DUPAGE CARPET CLEANING & RESTORATION offers emergency services.
No, DUPAGE CARPET CLEANING & RESTORATION does not offer warranties.
DUPAGE CARPET CLEANING & RESTORATION offers the following services: Commercial & Residential Carpet & Tile Flooring Cleaning & Stain Removal, Flood & Fire Restoration, Furniture Moving, Vacuuming, Pre-treatment, Hot Water Extraction, Spotting, Baseboard Cleaning, Final Finishing, Speed Drying, 3M Scotchgard, and Sanitizing Deodorizer.

Contact information

10131 Clow Creek Suite E, Plainfield, IL 60585

http://www.carpetcleanernow.com

Service hours

Sunday:
7:00 AM - 8:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 8:00 PM