Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

DUPAGE CARPET CLEANING & RESTORATION

Carpet Cleaning, Upholstery Cleaning, Carpet Sales and Installation,

About us

Chicagoland's favorite carpet cleaner. We provide a kid and pet-friendly cleaning experience using safe, non-toxic cleaning agents.. We use truck mounted cleaning units and organic/plant based products to provide powerfully clean yet family safe results. We say we care about the environment and we actually mean it. We use email to send invoices rather than paper billing. Call us today and become part of our family. We guarantee our work and your satisfaction 100 percent.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Commercial & Residential Carpet & Tile Flooring Cleaning & Stain Removal, Flood & Fire Restoration, Furniture Moving, Vacuuming, Pre-treatment, Hot Water Extraction, Spotting, Baseboard Cleaning, Final Finishing, Speed Drying, 3M Scotchgard, and Sanitizing Deodorizer.

Amenities

Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.7799 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
12%
3
5%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 276-300 of 799 reviews

MARK R.
09/2013
3.0
carpet cleaners
  + -1 more
They whipped through in a matter of minutes without much consultation or information about what was going to happen. It wasn't until the carpets were dry that I was able to go in to see the results, which were not good. The carpets weren't terribly dirty in the first place but I could still see spots, etc. that didn't look like any attempt was made to get them out. Would definitely not hire them again.
Description of Work: Cleaned three rooms of carpet.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

$119

James G.
09/2013
4.0
carpet cleaners
  + -1 more
It was better than a couple previous cleaners but not as good as we had hoped. The experience was fine; we just hoped for better results. There were some areas that were still not as clean as we would have hoped.
Description of Work: They cleaned the carpet in our entry hall, hallway, living room and stairs.

Rating CategoryRating out of 5
quality
4.0
value
5.0

Yes, I recommend this pro
$99

Thom C.
09/2013
4.0
carpet cleaners
  + -1 more
We messaged back and forth. I left it in their court to get back to me to schedule. They never did. Carpets aren't much cleaner, sadly...
Description of Work: Nothing

Rating CategoryRating out of 5
value
4.0
professionalism
3.0
responsiveness
4.0


JENNIFER S.
09/2013
5.0
carpet cleaners
  + -1 more
The workers arrived on time and performed the work in a timely manner. Our carpets are old, and they warned us ahead of time that not every stain would come out but they would look considerably better. The carpets looked wonderful when they were finished. I would definitely use this company again.
Description of Work: cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Chris S.
09/2013
5.0
carpet cleaners
  + -1 more
I was provided with an appointment that worked with my schedule and the week I desired the work done. Actual cost equaled the estimate I given and I was only able to describe the area and not provide actual square footage totals. The representative ensured that I was happy with the work before he left. No complaints and I would use them in the future.
Description of Work: Clean carpets to prepare for tenants moving in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Nick M.
09/2013
5.0
carpet cleaners
  + -1 more
The company came out and performed the service. It went ok, great experience with this company.
Description of Work: I purchased a big deal for $119 for Professional "GREEN" Carpet Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eugene K.
09/2013
5.0
carpet cleaners
  + -1 more
Professional carpet cleaning service. Friendly and punctual. 2nd time we have used this firm and are very pleased with the jobs they have done .
Description of Work: Shampooed entire house!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$158

Suresh R.
09/2013
5.0
carpet cleaners
  + -1 more
They came on time and did a great job. We had a few stains on the carpet which they were able to remove. Completely satisfied
Description of Work: Cleaned carpet and removed stains

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Mark L.
09/2013
1.0
carpet cleaners
  + -1 more
They came and cleaned my carpet. When they were done it left a moldy smell in the house. I called and asked him to come back out and he said he would. Then, the day he was suppose to come back out he called and told me it wouldn't help. So, I asked him to return my money. He said that he would and I still haven't seen any money back. I want a refund!!!!!!!!!
Description of Work: They came and cleaned my carpet. When they were done it left a moldy smell in the house. I called and asked him to come back out and he said he would. Then, the day he was suppose to come back out he called and told me it wouldn't help. So, I asked him to return my money. He said that he would and I still haven't seen any money back. I want a refund!!!!!!!!!

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$99

Barbara P.
09/2013
5.0
carpet cleaners
  + -1 more
Excellent. Arrived on time, provided services with a minimum of disruption, cleaned up and left.
Description of Work: Cleaned two wall to wall Berber carpets and one 7by 10 carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Mark F.
09/2013
1.0
carpet cleaners
  + -1 more
It was ordered on August 8th and the people never got in touch with us. I even called them and they never responded.
Description of Work: $99 for Carpet Cleaning
Rating CategoryRating out of 5
$99

Peter J.
09/2013
5.0
carpet cleaners
  + -1 more
I bought a big deal and they scheduled within a week and were out at our house. They showed up on time and did a great job on the carpeting. I will be having them back every year to maintain the great job they did.
Description of Work: Cleaned our carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Linda P.
09/2013
5.0
carpet cleaners
  + -1 more
The service providers were on time, professional, and pleasant. They were thorough, and my carpets looked great when done.
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

JoLynn H.
09/2013
5.0
carpet installation
  + -1 more
We live in St. Louis and the cleaning done for us was in the Chicago area. Everyone we talked to was helpful and pleasant. They contacted our renter and made the appointment with her and they were prompt and efficient. They called me when they were finished to let me know how the work had gone and then later after the carpet dried, there were still some stains and they came back and did some more spot treatments. They were great, and I would definitely use them again. Their price was reasonable as well.
Description of Work: cleaned carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peg H.
09/2013
5.0
carpet cleaners
  + -1 more
His equipment was of the highest quality. This carpet was an estate sale and in great need of cleaning. The carpet was full of "soap" and residue that attracted dirt. The workmanship and equipment of this company was outstanding!
Description of Work: -Steam-cleaned carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Angela S.
08/2013
4.0
carpet cleaners
  + -1 more
No services were rendered due to our schedules were in constant conflict,. I cancelled the Big Deal.. Because of their professionalism, I would contemplate trying their service again.
Description of Work: N/A

Rating CategoryRating out of 5
value
4.0
professionalism
4.0
responsiveness
4.0

Yes, I recommend this pro
$99

Renee W.
08/2013
5.0
carpet cleaners
  + -1 more
We purchased a Big Deal package for carpet cleaning for $99 with DuPage Carpet Cleaning & Restoration . We were able to schedule an appointment in a timely manner. DuPage Carpet Cleaning & Restoration was very punctual, professional, and knowledgeable. Since we have a doggy, they were very helpful and provided suggestions on how to keep our carpet clean and fresh. Our carpet looks terrific! We will definitely use DuPage Carpet Cleaning & Restoration again.
Description of Work: We purchased a Big Deal package for $99 with DuPage Carpet Cleaning & Restoration. They deep cleaned and shampooed 2 large rooms and a hallway. Since stairs were not part of the promotion, we purchased additional cleaning services for the stairs. Our carpet looks terrific!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$247

claudia R.
08/2013
5.0
carpet cleaners, upholstery cleaning, oriental rug cleaning
  + 1 more
They did a great job. This is the second time we have used them and have really liked the service.
Description of Work: Cleaned the carpet, rugs and upholstery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Katherine L.
08/2013
5.0
carpet cleaners
  + -1 more
Job well done. They were professional, explained the whole process to me and worked efficiently to complete the work quickly. They were able to restore a stairway runner that was badly stained. Thanks
Description of Work: Cleaned all carpets in townhouse. 3 bedrooms, an office, 2 hallways and three stairwells

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

CARL J.
08/2013
4.0
carpet cleaners
  + -1 more
Everything went okay. They came here, stayed for about half an hour or forty five minutes and they were gone. I found differences in some parts of the carpet after they cleaned but not in all the parts. Their price was pretty cheap. They were here on time.
Description of Work: I used Dupage Carpet Cleaning & Restoration to clean the carpets in two small rooms.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$99

Karen S.
08/2013
5.0
carpet cleaners
  + -1 more
I called them on a Wednesday and they came out on the following Monday. We had purchased house recently and they cleaned all the carpeting that we could not replace at this time. The previous owners had pets and the carpeting was the worse for wear. The basement carpeting is very old. They let me know that there were old stains that would not come out. They did a good job, quick & efficient, and we will use them again.
Description of Work: Steam cleaned carpets 1300 sq ft including full Basement, Formal Living room & 2 staircases.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$337

Heather S.
08/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Great! Did a great job cleaning the carpets as best they could!
Description of Work: Cleaned rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Misty M.
08/2013
5.0
carpet cleaners
  + -1 more
The guys were fast and did a great job. I called them that morning and they were able to fit me in that afternoon.
Description of Work: Cleaned all carpets in house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Barbara S.
08/2013
5.0
carpet cleaners
  + -1 more
I would use their service again. Areas look good. Prompt and courteous. Took about 45 minutes but it is a pretty average two rooms and stairs plus hallway. I was glad they came this far south (New Lenox).
Description of Work: Cleaned the family room which is a large L shape, stairs, and hallway for $99. I paid a reasonable $40 extra for the upstairs stairs. I did not have them move much and other than large couch and tv and perimeter furniture which was not necessary to move, was left as they asked what had to be moved. They did not ask me if I wanted stain guard , which I did forget to ask , but know from previous cleaners is costly. If you do want that, you should ask them. I have two large dogs that shed, but the carpet was more worn and had no urine or other stains they needed to get out. . Very polite, prompt, and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Theresa W.
08/2013
5.0
carpet cleaners
  + -1 more
It was great he got all the stains out of the carpet. He was very personal and polite. I would use his services again.
Description of Work: Put furniture on blocks and cleaned the rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Contact information

10131 Clow Creek Suite E, Plainfield, IL 60585

http://www.carpetcleanernow.com

Service hours

Sunday:
7:00 AM - 8:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 8:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Carpet Sales and Installation,
Floor Cleaning and Waxing,
Ceramic Tile,
Oriental Rug Cleaning,
Window Cleaning,
Computer Repair,
Water & Smoke Damage

FAQ

DUPAGE CARPET CLEANING & RESTORATION is currently rated 4.7 overall out of 5.

Sunday: 7:00 AM - 8:00 PM

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 7:00 AM - 8:00 PM

DUPAGE CARPET CLEANING & RESTORATION accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, DUPAGE CARPET CLEANING & RESTORATION does not offer free project estimates.
Yes, DUPAGE CARPET CLEANING & RESTORATION offers eco-friendly accreditations.
Yes, DUPAGE CARPET CLEANING & RESTORATION offers a 15% senior discount.
Yes, DUPAGE CARPET CLEANING & RESTORATION offers emergency services.
No, DUPAGE CARPET CLEANING & RESTORATION does not offer warranties.
DUPAGE CARPET CLEANING & RESTORATION offers the following services: Commercial & Residential Carpet & Tile Flooring Cleaning & Stain Removal, Flood & Fire Restoration, Furniture Moving, Vacuuming, Pre-treatment, Hot Water Extraction, Spotting, Baseboard Cleaning, Final Finishing, Speed Drying, 3M Scotchgard, and Sanitizing Deodorizer.

Contact information

10131 Clow Creek Suite E, Plainfield, IL 60585

http://www.carpetcleanernow.com

Service hours

Sunday:
7:00 AM - 8:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 8:00 PM