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DUPAGE CARPET CLEANING & RESTORATION

Carpet Cleaning, Upholstery Cleaning, Carpet Sales and Installation,

About us

Chicagoland's favorite carpet cleaner. We provide a kid and pet-friendly cleaning experience using safe, non-toxic cleaning agents.. We use truck mounted cleaning units and organic/plant based products to provide powerfully clean yet family safe results. We say we care about the environment and we actually mean it. We use email to send invoices rather than paper billing. Call us today and become part of our family. We guarantee our work and your satisfaction 100 percent.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Commercial & Residential Carpet & Tile Flooring Cleaning & Stain Removal, Flood & Fire Restoration, Furniture Moving, Vacuuming, Pre-treatment, Hot Water Extraction, Spotting, Baseboard Cleaning, Final Finishing, Speed Drying, 3M Scotchgard, and Sanitizing Deodorizer.

Amenities

Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.7799 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
12%
3
5%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 776-799 of 799 reviews

Donald D.
04/2013
5.0
carpet cleaners
  + -1 more
See above
Description of Work: They cleaned an area rug and two rooms of carpeting. They even cleaned the hall that was leading to the bedroom,which was not included in the price. Very professional and on time.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Norine M.
03/2013
5.0
carpet cleaners
  + -1 more
(See above)
Description of Work: We had our dining room and basement carpets cleaned. They were punctual, efficient, and always ready to answer questions and explain their procedures. They also told me if I had any concerns or stains that reappeared that they would come and reclean that area without any charge.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

HARVEY W.
02/2013
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: The men showed up on time and did a great job. Any stains, that they were unsure of removing, they let us know in advance. Nice guys to work with.
Rating CategoryRating out of 5
Yes, I recommend this pro

Brian R.
12/2012
5.0
carpet cleaners
  + -1 more
Courteous and on-time
Description of Work: Cleaned upstairs rooms, hallway, stairs and Family Room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Eugene K.
12/2012
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Jason and his helper did an excellent job on my carpets. They are efficient, friendly and very reasonable as far as the costs to clean the carpeting. I highly recommend this company for carpet cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

MARCIA K.
12/2012
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Jason came to my home for an estimate. My home is apaproximately 3,600 sq ft, and as such, with two staircases, and as such, there was a $400 upcharge, which is in line with other providers. The company was available on Saturdays, and an appointment was scheduled at my convenience. Jason and his assistant were prompt, personable, polite, and neat. They moved all appropriate furniture and placed blocks after cleaning. They wiped up water left on stairs and tile. They pointed out areas which would not clean completely (on 19 year old carpeting) and a few small spots on 6 year old carpeting. Carpeting looks great and dried within 24 hours.
Rating CategoryRating out of 5
Yes, I recommend this pro

Christine M.
12/2012
5.0
carpet cleaners
  + -1 more
Great!
Description of Work: I like them very much. They were quick and personable and I will have them back - especially as our dog is still not completely potty trained....

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

David G.
11/2012
5.0
carpet cleaners
  + -1 more
Great-see above.
Description of Work: Did and excellent job of cleaning carpets. Spent time explaining some of the problems we had with stains. Very professional and friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Gail B.
11/2012
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Three areas of carpet cleaned as described in the offer. They were about an hour late, but called to advise me of this and then offered to clean an additional area to compensate for the inconvenience. I was pleased with the results, but there were spots on my bedroom carpet that they said would not come out. I feel that they should have tried harder to clean those spots.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$99

Kim S.
10/2012
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: THEREWERE 2WORKERSTHAT WERE VERYCOURTEOUS,EFFICIENT, AND DID NOT TRY TOCHARGE EXTRA FORITEMIZEDSERVICES.MY CARPET IS 20 YRS OLDAND ALTHO NOTTOATALLY RESTOREDI AM PLEASED TO BE ABLE TO POSTPONE BUYING NEW.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judith B.
10/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Same as above.
Description of Work: We have three dogs, one of which is a puppy who is not trained yet, and a very old Lab who doesn't know where she is most of the time and has lots of accidents in the house. I called this business on the spur of the moment and told him what needed to be done as soon as possible, since I have a 50 year reunion coming up in a couple of days. He rearranged his schedule to accommodate me, and arrived exactly on time. He was very honest about what would come off and what would not. He and his partner did three large rooms and our stairs leading to the second floor. I felt his prices were very reasonable, and my carpets and stairs look great, even though they are very old. I had no trouble getting a hold of the company....they called back right away, and they came out the next day. Hard working, reliable and most of all honest. This company has my vote. FYI It's called DuPage Carpet Cleaning, 1368 Normantown, Naperville, IL 60564, phone 630-871-9415. E Mail is www.carpetcleanernow.com

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Judith R.
09/2012
5.0
carpet cleaners
  + -1 more
VEry Well
Description of Work: Dupage Carpet Cleaners cleaned my carpets as part of a $99 Deal. They did some additional cleaning for $50.They were very professional, punctual and accommodating.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Russell & Kate P.
09/2012
5.0
upholstery cleaning
  + -1 more
They were great.
Description of Work: They cleaned our couch for us.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniel M.
08/2012
5.0
carpet cleaners
  + -1 more
A
Description of Work: Cleaned our five oriental carpets at a very reasonable price. Best of all, they picked up the carpets at the home we sold in the western suburbs and delivered them a week later to our new home in n.w. Indiana.All details promised were handled as requested.Carpets look great too!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

lisa G.
02/2012
5.0
carpet cleaners
  + -1 more
They were great!
Description of Work: Bedroom hallway stairs carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James D.
11/2011
5.0
carpet cleaners
  + -1 more
It went very well.
Description of Work: Jason and his crew has cleaned the carpet of our rental property in the west suburbs and our condo in downtown Chicago, they did a fantastic job both times.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jasmine D.
11/2011
4.0
carpet cleaners
  + -1 more
It went fine.
Description of Work: I purchased a big deal for this company for carpet cleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Andrea A.
06/2011
5.0
carpet cleaners
  + -1 more
It hasn't.
Description of Work: DuPage Carpets came out and cleaned an extensive high-traffic area. They removed stains that had been set in for quite some time and worked quickly and quietly. We will definitely use them again for cleaning updates and for other areas of our house that we did not ask them to do the first time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from DUPAGE CARPET CLEANING & RESTORATION
Member We returned the phone call and left meaasages on your voicemail. I even left my email to ensure we wouldnt be playimng phone tag. We would be happy to honor your big deal cleaning when your ready. Please call 630.871.9415. Or email us at [email protected]

GERALD K.
05/2011
5.0
carpet cleaners
  + -1 more
It went fine.
Description of Work: They cleaned my carpets. I used an Angie's List Big Deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

SUE E.
03/2011
1.0
carpet cleaners
  + -1 more
No one ever called me back.
Description of Work: I called them to come out to clean the carpets and I left a message on an answering machine.

Rating CategoryRating out of 5
responsiveness
1.0


Gina H.
01/2011
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Jason and crew are very professional. We were prepping our house to sell and they cleaned all carpets in the house, leaving them looking as close to new as 11 year old carpets could look.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

christine W.
01/2011
1.0
carpet cleaners
  + -1 more
unknown
Description of Work: The carpet cleaning service Dupage Carpet left my carpets so wet they didn't dry for almost a week and then they looked worse than before they were cleaned because there were streak marks from the machine in the carpet.
Rating CategoryRating out of 5
Yes, I recommend this pro

Craig W.
07/2010
5.0
carpet cleaners
  + -1 more
Very good job
Description of Work: Cleaned the carpet for the entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$450

SPYRO D.
04/2010
5.0
carpet cleaners
  + -1 more
Fabulous, friendly work!
Description of Work: Excellent and honest service. Inexpensive price when compared to some of the other big name flood service companies. He quickly came to get water out of our basement carpet when we got water a day before we left on vacation. He moved furniture and even put it on plastic blocks to protect the carpet with no extra charge. A week later, he thoroughly steam cleaned and tacked the carpet back down. Because of his prompt and quality work, we were able to save our new carpet and padding. We are so happy we hired Jason's company, Dupage Carpet Cleaning & Restoration!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$575

Contact information

10131 Clow Creek Suite E, Plainfield, IL 60585

http://www.carpetcleanernow.com

Service hours

Sunday:
7:00 AM - 8:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 8:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Carpet Sales and Installation,
Floor Cleaning and Waxing,
Ceramic Tile,
Oriental Rug Cleaning,
Window Cleaning,
Computer Repair,
Water & Smoke Damage

FAQ

DUPAGE CARPET CLEANING & RESTORATION is currently rated 4.7 overall out of 5.

Sunday: 7:00 AM - 8:00 PM

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 7:00 AM - 8:00 PM

DUPAGE CARPET CLEANING & RESTORATION accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, DUPAGE CARPET CLEANING & RESTORATION does not offer free project estimates.
Yes, DUPAGE CARPET CLEANING & RESTORATION offers eco-friendly accreditations.
Yes, DUPAGE CARPET CLEANING & RESTORATION offers a 15% senior discount.
Yes, DUPAGE CARPET CLEANING & RESTORATION offers emergency services.
No, DUPAGE CARPET CLEANING & RESTORATION does not offer warranties.
DUPAGE CARPET CLEANING & RESTORATION offers the following services: Commercial & Residential Carpet & Tile Flooring Cleaning & Stain Removal, Flood & Fire Restoration, Furniture Moving, Vacuuming, Pre-treatment, Hot Water Extraction, Spotting, Baseboard Cleaning, Final Finishing, Speed Drying, 3M Scotchgard, and Sanitizing Deodorizer.

Contact information

10131 Clow Creek Suite E, Plainfield, IL 60585

http://www.carpetcleanernow.com

Service hours

Sunday:
7:00 AM - 8:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 8:00 PM