The Grout Medic

marble contractor, ceramic tile installer, floor cleaner

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

With a knack for excellence, The Grout Medic of West/Southwest Chicagoland, can handle all your residential and commercial tile, grout, natural stone and reglazing needs big or small. Call us today and let us be your 1 stop solution.

Business highlights

13 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.8277 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
8%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.6
responsiveness
4.8
Showing 176-200 of 277 reviews

Michelle G.
01/2019
5.0
Great job! Very professional! We thought we were going to have to remove and replace our existing tile, but Grout Medic said some new grout was all that was needed. It is now 6 months later and I couldn’t be happier !

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Dominic R.
12/2018
5.0
Really a good guy and does really good work. Will use him again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Liz V.
10/2018
5.0
There's a "national clearinghouse" that deals with the initial request for service, and that's a bit annoying, but the local people were outstanding. The estimate was very fair and detailed. The young man who did the work was brilliant - so competent and neat. I'm so satisfied with the work, I will be calling them again for another grout issue in the kitchen. I would strongy recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$200

anthony s.
09/2018
3.5
They stand by their work.

Rating CategoryRating out of 5
quality
3.0
value
2.5
responsiveness
3.5

Yes, I recommend this pro
$465

Dan B.
09/2018
5.0
Very polite young man who wasted no time replacing three broken or chipped tiles in kitchen and re-grouting the floor. His finished product made the floor look new again. Very pleased with the excellent job he did.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$550

Karen S.
09/2018
5.0
Excellent work and good value.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$275

J W.
08/2018
2.0
I paid for the services when they were complete. 2 months later I get an email stating I haven’t paid my bill and the amount was almost $100 more than what the final bill was. Seems very unprofessional.

Rating CategoryRating out of 5
quality
4.0
value
2.5
responsiveness
3.5


Carol K.
08/2018
5.0
Since we never had a job like this done before, I don't know if the value was good money wise. Very up front with the estimate and Mike showed up on time and worked hard for 4 hours. Everything looks good and it was something that my husband and I are getting too old to do. Very pleased with everything.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$560

John G.
06/2018
5.0
Showed up for the estimate right on time very knowledgeable and helpful The price was very fair and reasonable when it came time for the job Joe showed up exactly when they said he was going to be here made my floor look new again with their color seal process highly recommend them if you’re looking for a grout cleaning expert look no further perfect !!!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nick Y.
05/2018
3.5
I was given a price to regrout my shower. They did not tell me that this does not include the ceiling (even with the ceiling being the same tile and grout,as well as in my shower). They had scheduling issues, where the salesman told me things that were not going to happen. For example he gave me dates about 2-3 weeks out to regrout and refinish the tub and I was told that I would get a call to confirm everything. I did not get a call till Tuesday (job started Wednesday) to tell me that they would not be able to start until Thursday and that the tub work would be approximately 6 weeks out!!!!! I will say the workers and the customer service woman were very good and well mannered.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Joyce Y.
05/2018
5.0
The technician was very professional and very thorough. Answered any questions we had.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$430

Michael C.
03/2018
5.0
Immediate response to inquiry, professional and timely estimate, was able to schedule the work the next day. Quality, speed and cost of the work were all top notch!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jim S.
03/2018
5.0
These guys did a excellent job replacing two 8*8 inch ceramic tiles that had been damaged. In addition, they cleaned the grout lines on the entire floor so that the repair was not noticeable. Grout sealer was then applied to maintain the finish. All in all a terrific job, a bit costly but in this case I got what I paid for.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$340

Marlene D.
02/2018
5.0
I was very pleased with the work that was done on my marble bathroom countertop. I was never informed that it required so much work before I ordered it. It looks better now than when it was first installed!! Thank you.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Helen G.
01/2018
5.0
Very polite and great work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary S.
01/2018
4.5
other than not being able to actually get a hold of someone to schedule the work or communicate because this branch is a franchise and not under the main corporate office I would use them again. The person who actually came out to do the work did a good job and was very tidy and quick.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
3.0

Yes, I recommend this pro
$100

David R.
01/2018
5.0
Punctual and professional. Did a great job! Would highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,000

Suzanne R.
12/2017
3.5
Had my bathroom re-caulked and repaired grout in floors. We had some issues but the owner Ron sent a technician to fix issues. Issues were remedied.

Rating CategoryRating out of 5
quality
3.5
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$350

Jennifer R.
12/2017
5.0
I called and left messages for several of the companies on the list that Home Advisor generated, asking for someone to come over and give me a quote to re-grout my kitchen. The Grout Medic was the only one that called me back. They sent someone over quickly to look at the kitchen, and set up a date to come back and do the work. I'm very happy with the result.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

Capri K.
12/2017
5.0
They were great! They came out very quickly to give us a quote. The initial scheduled date for service was a very close to the holidays and they worked with us moving our date up and we had everything repaired with in a few days! They did a great job repairing the grout and tile that was causing a leak in the bathroom - everything looks very neat & clean. I would definitely recommend them and would not hesitate to contact them again for grout & tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bernie G.
11/2017
5.0
Very accommodating and friendly. Did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Donna M.
11/2017
5.0
they were punctual and efficient

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

Patricia D.
11/2017
5.0
Grout Medic’s staff was professional and courteous. They arrived on time and provided helpful insight on problem. They repaired the grout and caulking in my shower enclosure and around the tub. Also, cleaned out and replaced silicon around kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

John K.
10/2017
5.0
Joe was very detailed, grout and caulking look great- highly recommend The Grout Medic

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Helen G.
10/2017
4.0
They were very timely.

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
4.0

Yes, I recommend this pro

Contact information

1515 Legacy Circle, Suite 3E, Naperville, IL 60563

http://www.groutguy.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

marble contractor,
ceramic tile installer,
floor cleaner

FAQ

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: Closed

Sunday: Closed

The Grout Medic accepts the following forms of payment: CreditCard
Yes, The Grout Medic offers free project estimates.
No, The Grout Medic does not offer eco-friendly accreditations.
No, The Grout Medic does not offer a senior discount.
No, The Grout Medic does not offer emergency services.
Yes, The Grout Medic offers warranties.

Contact information

1515 Legacy Circle, Suite 3E, Naperville, IL 60563

http://www.groutguy.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed