The Grout Medic

marble contractor, ceramic tile installer, floor cleaner

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

With a knack for excellence, The Grout Medic of West/Southwest Chicagoland, can handle all your residential and commercial tile, grout, natural stone and reglazing needs big or small. Call us today and let us be your 1 stop solution.

Business highlights

13 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.8277 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
8%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.6
responsiveness
4.8
Showing 101-125 of 277 reviews

Bob W.
09/2020
5.0
These guys are great excellent customer service. They arrived right on time and no hidden charges

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James K.
09/2020
5.0
Very pleasant, very knowledgeable and professional. Work was done quickly and efficiently. Everything was cleaned up afterward, so no mess was left behind. We have had this company out twice , will use them again and have recommended them to friends and family with the same result. Great company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$445

Kevin M.
09/2020
5.0
Excellent experience from my introduction in the estimate process through completion. On time, eat and thorough. I will have them back.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,100

Gail W.
08/2020
5.0
Great

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joseph P.
06/2020
0.5
The Grout Medic quoted me $335 to clean my 188 square foot tile/grout kitchen. When the tech was cleaning for 30 min he said this job was too hard and ask my new wife for more money $650! Stating he did not have the right equipment and I would have to pay another company to come out so he could finish. I asked them to leave and called another company. The new company came out and did a great job took an hour and a half and was $137. I was absolutely shocked at the price difference. This is bad business quoting someone very high in the beginning, and then trying to scam even more. I saved $513, thanks? The Grout Medic, what a complete joke!

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
2.5


Samir R.
06/2020
5.0
Very professional and excellent work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$475

Janet C.
06/2020
5.0
Nothing but good words for the Grout Medic. Ron came out and gave us an estimate and Joe did a fantastic job regrouting our shower. Would highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$450

Gail W.
06/2020
5.0
He cleaned the grout in our kitchen and bathrooms. Excellent job and very personable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$385

Richard L.
06/2020
5.0
The workman,Collin, did excellent work. My only complaint was after I agreed to the contract, I left 2 messages for the owner, Ron, to call me plus I asked Collin to ask Ron to call me (which Collin said he did). Ron never called me back until 3 days after the project was completed. That call was about a different matter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
3.5

Yes, I recommend this pro

Dominic R.
06/2020
5.0
Joe did A great job! We had our shower tile regrouted and our shower looks brand new. I will use them again. The company is service oriented and accommodating. Thanks for a great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

eileen m.
05/2020
5.0
great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$375

Robert P.
05/2020
5.0
Excellent repair work and would recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary C.
05/2020
5.0
Wow! Bath surround and flooring all look new; built in â 94. Estimate stayed at the amount given, hours worked stayed at the time given, very pleasant to work with. Project was completed two days after first phone call to inquire!! My husband does not have to remove and caulk yet again and I donâ t have to try cleaning it all. I learned much from Joe about aging grout and tile. Words canâ t express how thrilled we are.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$600

Donna G.
04/2020
4.0
Everyone I dealt with at The Grout Medic were professional and friendly. Ron, who did the estimate, and Colin, who performed the job, were knowledgeable and answered all my questions. The estimate was fair and due to Colin's well-paced work, it came in under the estimated cost! I am very pleased with the work that was done and how clean my bathroom was after Colin left.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$875

Ulrike K.
04/2020
4.5
I was surprised that they used a hand tool to remove the old grout, but perhaps that was because the area was rather small. They did a good job in less time than estimated and cleaned up nicely afterwards.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$275

Susan C.
03/2020
5.0
Person cared about the quality of his work. Very happy with results

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Hector C.
02/2020
5.0
Working with Ron Bandyk and Mike Westerman is truly a Pleasure!!! They are true Professional!!! Outstanding workmanship!! Would not hesitate to call them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robyn H.
02/2020
5.0
The staff are very professional and friendly. It s just like having family doing work in your home. I would definitely hire them again!😀

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sandra H.
02/2020
5.0
They have a $200.00 start cost

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Evelyn s.
02/2020
5.0
very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$505

Wendy B.
01/2020
5.0
I can highly recommend The Grout Medic. Colin was our technician, and he was an hour early, which was so helpful, called beforehand to confirm, was SO kind and courteous, was so nice to our dog that he only barked once (he knows a good human when he meets one), listened to what I needed done, and did fantastic work. I couldn't have had a better experience. I highly recommend this company!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Deborah H.
01/2020
5.0
Very happy with the time spent and quality of work. Very professional. Highly satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

1515 Legacy Circle, Suite 3E, Naperville, IL 60563

http://www.groutguy.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

marble contractor,
ceramic tile installer,
floor cleaner

FAQ

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: Closed

Sunday: Closed

The Grout Medic accepts the following forms of payment: CreditCard
Yes, The Grout Medic offers free project estimates.
No, The Grout Medic does not offer eco-friendly accreditations.
No, The Grout Medic does not offer a senior discount.
No, The Grout Medic does not offer emergency services.
Yes, The Grout Medic offers warranties.

Contact information

1515 Legacy Circle, Suite 3E, Naperville, IL 60563

http://www.groutguy.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed