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EuroMaids Inc

House Cleaning, Window Cleaning, Carpet Cleaning,

About us

FREE estimates and no travel charge. Euromaids provide complete set of cleaning supplies. With knowledge, experience and the highest industry standard of certification, Euromaids provides cleaning services you can rely on. The staff at Euromaids are committed to providing you with a reliable, trustworthy and highly trained house cleaners for each and every visit. Our house cleaning experts ensure that you receive a professional service whether you are a regular or one time customer. We provide quality maid service and unbeatable rates.

Business highlights

29 years of trusted experience

Services we offer

House cleaning services. Carpet cleaning, commercial cleaning, new and post construction cleaning, chandelier cleaning and windows washing. In addition we offer at no extra charge Green Cleaning.

Services we don't offer

Butler

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.267 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
55%
4
22%
3
9%
2
4%
1
9%


Rating CategoryRating out of 5
quality
4.3
value
4.5
professionalism
4.4
responsiveness
4.5
punctuality
4.5
Showing 26-50 of 67 reviews

Elizabeth P.
07/2011
5.0
house cleaning
  + -1 more
They were a little late due to the prior job. They went to work immediately: 1 person specifically for the kitchen and 1 person for both bathrooms. They attended to minor details without being asked and they were quite efficient.
Description of Work: I asked specifically to only clean the kitchen and two bathrooms. This was completed by 2 people in approximately 1-1 1/2 hours. They did an excellent job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$65

Amish T.
07/2011
5.0
house cleaning
  + -1 more
We are happy with them. They are good, professional, sincere, and do their work. They are very busy because they are in demand so it is difficult to get somebody to come right away. I will continue to use them in the future.
Description of Work: I used Euro-Maids for house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mara M.
07/2011
4.0
house cleaning
  + -1 more
I have been using their services for a while. They are good. They come on time and do good work for the money.
Description of Work: I used them for housecleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$84

Jennifer C.
06/2011
5.0
house cleaning
  + -1 more
I've been meaning to write a review on EuroMaids for some time now. I've contracted them for more than a year since moving to a new home. Initially, I interviewed, received bids from and did a walk-through with three companies that were highly rated in the Western Burbs on here for a deep clean when we first moved to this house. What attracted me most was how thorough the initial consultation was--they offered up what they could do. I was very specific in saying that I wanted wet-wipe-downs of floors, baseboards, etc., because we have an old house that might have at some point, had lead paint. Their initial deep cleanse was very thorough. I've been using them every-other week ever since. They're affordable and I really like their staffing model of using couples because it incents both crew members to do a good job. I also like how the manager has encouraged me to provide feedback openly. In the past, I had hired one person to do cleanings, and when that person would get too familiar with the space and start taking short cuts, it was more difficult to escalate issues. Now, with an agency, it does make it easier because if I ever do have an issue, I feel like there are options I can pursue before terminating a contract.I've been very satisfied so far and the crew I have works very hard and efficiently. I recommend their services!
Description of Work: Deep cleaning and maintenance cleaning--vacuuming, dusting, mopping, wet wipe downs, polishing, changing linens

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

steven G.
06/2011
5.0
house cleaning
  + -1 more
They are always on time, work the entire time and do a good job. By far the best bang for the buck cleaning service that I have found. They are honest and do whats expected. I will continue to use them.
Description of Work: I have this company come about every month for about 90min with two people. I usually leave a note asking them to focus on certain items and they always abide.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Kevin G.
06/2011
2.0
house cleaning
  + -1 more
They did a good job this time and I had to call their supervisor several times to get things done. Their price was pretty good. I probably would not use them again in the future.
Description of Work: I used Euro-Maids Inc for house cleaning. The last time I used them was a month and half ago.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
3.0

$78

Response from EuroMaids Inc
I am so sorry but the last cleaning yo uhad with us was March 23 of 2011. We never cleaned your house in April. Barbara

James S.
05/2011
5.0
house cleaning
  + -1 more
called this vendor after finding out at last minute another vendor - EuroMaids of Lisle - not affiliated - tried to reschedule a previously committed-to time and date. Rate quoted was comparable to first vendor, plus they committed to coming in very early in order to meet our deadline of having a clean rental unit for a move in. Workers showed up on time and performed as promised. Very satisfied with the workers and the management.
Description of Work: cleaned a three bedroom townhouse used as a rental unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

James S.
04/2011
3.0
house cleaning
  + -1 more
Disappointed in their booking a cleaning time a week in advance, then calling the day of the cleaning and changing it to a very late time in the afternoon. Made locking up after them a problem since the property is a rental and some distance from our house. Owner tried to alleviate the situation after I advised I would seek another service by offering to pick up a key. I had already booked another service that offered A ratings from Angie's and a more efficient financial solution. The previous job they did for us in a rental was very good, great crew, exactly as promised. Must be difficult managing multiple crews scheduling.
Description of Work: booked 4 hours of cleaning. changed the appointment the day of the cleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
1.0


Response from EuroMaids Inc
Dear Member On behalf of Euromaids Inc, I wish to express my sincere apology for the inconvenience we might have caused you. This was caused by a matter that we could not have anticipated but feel deeply sorry for. One person from the crew that was supposed to clean your daughter in law house was taken to a hospital for emergency surgery that morning. We are committed to our valued customers and we feel that we took immediate corrective steps to resolve the issue and have different crew at the house at later hour. Once again please kindly accept our sincere apologies. Barbara Euromaids, Inc.

Lisa H.
04/2011
5.0
house cleaning
  + -1 more
Both the company and the cleaning people who come are professional and responsive. Quality work and reasonable cost.
Description of Work: Team of two cleaning every other week for the last year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Mara M.
04/2011
4.0
house cleaning
  + -1 more
They seem to be thorough. Their punctuality is very good. They do such a nice job that we do not mind them being late.
Description of Work: We use Euro-Maids Inc to do monthly cleaning in my house. They charge for each session.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$46

Mara M.
03/2011
4.0
house cleaning
  + -1 more
Fairly good service, not great. I frequently find spots they have missed when they leave, but they are pretty good on average. The crew often changes from week to week and I assume that can cause some variation in quality. But it seems like a reasonable value for the money. On a couple of occasions they have done somewhat odd things, like move a hamper full of laundry to behind a stack of boxes so we couldn't find it once they left. We had to call the office and ask where it had been put. It took them a couple of hours to track down the work crew and get word back to us so we could find our laundry. Another time they put a large stack of dirty pans in the oven and didn't tell us. When we didn't see the pans in the sink anymore we assumed they had put them in the dishwasher and were impressed. We didn't find out where they had really gone until we started preheating the oven later and the crumbs in one of the pans started to burn and a spatula that was still in one of the pans started to melt. It was a real mess. They frequently stuff every bit of dirty clothes they find into the washing machine, no matter how tight they have to pack it all to get it in. When they leave I have to go un-wedge everything from the machine. We have a laundry room and multiple hampers, I'm not sure why they insist on cramming everything in the machine, it's not as though you could start a load running with it jammed in like that. But, again, OK value for the cost.
Description of Work: Basic monthly cleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$85

Erin M.
03/2011
5.0
house cleaning
  + -1 more
Their services are good. We have two people who come in and they work hard. They are focused.
Description of Work: We use Euromaids for housecleaning. They clean our house on a weekly basis.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$84

Cynthia M S.
12/2010
5.0
carpet cleaners, house cleaning, upholstery cleaning, window cleaning
  + 2 more
I have had Euro Maids clean my house every two weeks for the past nine months and am thoroughly satisfied with their work and with their response to any problems (non existent) or questions I might have. I have also had them come into my home while I was out of town to clean my carpets, furniture, and windows while I was gone. I have never had a house cleaning service before and am absolutely thrilled with the service Euro Maids provides. If I have a question, I contact them by e-mail and receive an immediate response by e-mail. If there is something that I feel has been missed (rarely) or a specific way in which I want something done (the way they make my bed), I will leave a note for my team and they do whatever I ask. I highly recommend this service. I work long hours and used to find it hard to find the time to clean. Now I just come home, and everything is spotless, clean, and shiney. I look forward to the days on which my house is cleaned, because I know I will be returning to a dust free, sparkling home.
Description of Work: I have my two bedroom, two bath home cleaned every two weeks for $68 each week. I also had my carpets and furniture cleaned as well as had all of my windows washed at an additional cost.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$68

Response from EuroMaids Inc
As always it is very nice to hear such nice words. Thank you so much and you have my promise that we will continue to do good work.

Kim D.
12/2010
4.0
house cleaning
  + -1 more
Very good service, used them for five years. Unfortunately the last time I used them they left my back door unlocked and a toilet was not cleaned (later saw the tub/shower was missed also, this is not my primary bathroom so I missed the tub/shower for a few days). The owner was quick to respond and offered to send someone to clean the toilet and offered apologies for leaving the back door unlocked. I was hoping for a bit more for leaving the door unlocked. Even one free cleaning would have been fine. I was not going to ask because I was not looking for something for free but it wasn't offered so I had to stop using them. It's a shame, the cleaners did a very, very good job. It was a mistake but enough concern wasn't shown for me to continue.
Description of Work: Cleaned living room, 2.5 baths, kitchen, family room, 1 bedroom (other rooms aren't used so I didn't have them bother with them) washed floors, etc.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$85

Response from EuroMaids Inc
I am so sorry about the open door. When I spoke with you after the incident I offered you $ 40.00 discount for the next cleaning, which you had declined. I did not realize that this issue was so painful for you and that you wanted a free cleaning. Once again I am very sorry for the issue with the open door.

Kevin G.
11/2010
4.0
house cleaning
  + -1 more
I requested a quote and they sent it that same day, then they made a follow up call. I thought the price was expected. I didn't have any complaints, we just decided not to go with any cleaning service. It seemed like a pretty efficiently run company.
Description of Work: Euro-Maids Inc gave us a quote.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from EuroMaids Inc
Thank you for the review. I highly appreciate it.

Jodi S.
09/2010
1.0
house cleaning
  + -1 more
We did not like them at all. They focused on things we specifically told them not to, they didn't do a good job cleaning, they took forever because they were charging by the hour and it was just a horrible experience. The last time they were here they took 4 hours to do a job that people do in an hour and a half now. They were claiming that they couldn't speak English but when they were done they asked how much I paid for the house. Price wise they were higher than other people. We are currently having the house cleaned for $135.
Description of Work: Euro-Maids Inc cleaned our home.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$200

Response from EuroMaids Inc
Thank you for taking the time to communicate to us why our cleaning team did not meet your expectations. Firstly I apologize for the inconvenience created by that. We take great care to ensure that important matters such as this are properly managed. I want you to know that we value your business greatly. I am deeply embarrassed by the manner in which you were treated by our employee. Indeed, I thank you for bringing the matter to our attention. I want you to know that that employee was immediately terminated. Let me personally assure you that you will never encounter this kind of behavior at our establishment in the future.

Margaret J.
08/2010
5.0
house cleaning
  + -1 more
Two people come in, clean the house, and leave. They work very hard and do a great job. They come out every other week, and I don?t have certain rooms cleaned every week. The house is spotless when they leave. The cleaning solution that they use smells really good. They are really good and their price is good too. I would recommend them to others.
Description of Work: I hire Euro-Maids Inc. for housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from EuroMaids Inc
Thank you very much for your review. I am glad that you are happy with the cleaning and happy that as a company we can help you little bit so that you can enjoy clean house.

Timothy O.
08/2010
5.0
floor cleaning, house cleaning
  + 0 more
They did an excellent job, were responsive to my needs, I would use them again.
Description of Work: Cleaned the inside of my house floors, dusting kitched bath and living room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from EuroMaids Inc
Thank you Tim. Feedbaks are very important to us. Barbara

Sharon W.
08/2010
5.0
house cleaning
  + -1 more
They were professional. They did have a supervisor check the first time they cleaned the house, and I thought that was really good. I would rate them highly and would use them again in the future.
Description of Work: I use Euro-Maids Inc for housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Sandra P.
08/2010
4.0
house cleaning
  + -1 more
About every 6 months they do the entire top to bottom clean. I was a bit happier with the first team I had, but the second team does a pretty good job too.
Description of Work: They clean my house every other week.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

MONICA V.
08/2010
5.0
house cleaning
  + -1 more
Excellent. I have used EuroMaids for regular cleanings, deep cleanings, and "emergency" cleanings (flooded basement) in the past and I have always been delighted by the crews' professionalism. Ina has come twice on two different crews, and has been superb both times. The crews' English is a bit limited, but everyone who comes is VERY professional and they get right to work. I like how they usually send a man/woman crew, because sometime (especially for deep cleaning) moving heavy furniture is necessary, but the 2 women crew they sent for my last deep clean was fabulous- they even put my newly laundered bed skirt on my California King bed without me asking. What service! I very highly recommend EuroMaids, and I will continue to use them in the future.
Description of Work: A team of two professonal cleaners cleaned my house. This was a "general" cleaning, not a deep clean. They dusted all surfaces and furniture of my two-story home (not the basement), vaccuumed the rugs, mopped the kitchen floor, and cleaned three small bathrooms. A crew of two people (man and woman) came to clean, and they brought all their own equipment and cleaning supplies. I provided a trash bag, and asked them to use my vaccuum cleaner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from EuroMaids Inc
Dear Member Thank you so much for your feedback. We appreciate that. We will continue the good work. Barbara

Helen N.
08/2010
3.0
house cleaning
  + -1 more
Some Euro Maid crews do a better job than others. They all cover "the basics" of housecleaning, but we have found some go a step beyond.
Description of Work: We have been using this company to clean our house on a bi-weekly basis for over 10 years.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$85

Ann G.
08/2010
4.0
house cleaning
  + -1 more
If I was in a position to hire someone to clean my home again, I would re-hire EuroMaids. I have recommended them to several friends.
Description of Work: EuroMaids cleaned my house every other week until I was laid off. They did everything one would expect to be done plus changed the beds for what I considered to be a very reasonable rate. They did a very nice job. The one time when I was dissatisfied with the cleaning that was done, they offered to send someone back out the next day, or give me a significant discount on my next cleaning. I felt they handled the situation in a fair way and I did not have to jump through a bunch of hoops. I told them the problem. They believed me and did not give me any hassle about making it up to me.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from EuroMaids Inc
Dear Member, It has been a pleasure taking care of your cleaningneeds in the past. The growth we’ve experienced over the years is because of customers like you, who faithfully support our business. We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve. Thanks again, Sincerely, Barbara @ Euromaids

Sandra C.
08/2010
5.0
house cleaning
  + -1 more
The EuroMaids crew did a fantastic job. They were so thorough and professional. Arrived on time, asked pertinent questons and then just dove in. And every room just sparkles. The cat is pleased that they dug all her cat toys from behind the furniture! And my husband was pleased with his spotless bathroom -- and he is really hard to impress. I love my house again. Plus they cleaned the foyers and stairways of two small apartment buildings, each is equally sparkling. I couldn't be more pleased with their work.
Description of Work: I had EuroMaids do a "deep clean" of my large three-level house, which hadn't been professionally cleaned in three months. I also had their crew clean the common areas of two three-flats I manage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$329

Response from EuroMaids Inc
Dear Member, We truly appreciate your business, and we're grateful for the trust you've placed in our company. Please don't hesitate to call me if ever a problem should arise. We hope to have the pleasure of doing business with you for many years to come. Thank you Barbara

Laurel T.
08/2010
5.0
house cleaning
  + -1 more
They do a good job and they show up on time. I can get a set time when they come. Usually it is the same team that will come to my home to do the cleaning.
Description of Work: They come on a bi-weekly basis for housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$103

Response from EuroMaids Inc
Dear Member I just wanted you to know that we truly enjoy working with and having you as a client. Your business is much appreciated, and we will do our very best to continue to meet your cleaning needs. Your continued patronage and suggestions are a vital part of our growth. And for that, we are most grateful. Thanks again! We look forward to serving you for many years to come. Barbara
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    • 2(current)
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Contact information

1931 Town Dr, Naperville, IL 60565

http://euro-maids.com

Service hours

Sunday:
7:30 AM - 12:00 PM
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
7:30 AM - 12:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Window Cleaning,
Carpet Cleaning,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Blind Cleaning

FAQ

EuroMaids Inc is currently rated 4.2 overall out of 5.

Sunday: 7:30 AM - 12:00 PM

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 7:30 AM - 12:00 PM

EuroMaids Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, EuroMaids Inc offers free project estimates.
Yes, EuroMaids Inc offers eco-friendly accreditations.
Yes, EuroMaids Inc offers a 10% senior discount.
No, EuroMaids Inc does not offer emergency services.
No, EuroMaids Inc does not offer warranties.
EuroMaids Inc offers the following services: House cleaning services. Carpet cleaning, commercial cleaning, new and post construction cleaning, chandelier cleaning and windows washing. In addition we offer at no extra charge Green Cleaning.
Butler

Contact information

1931 Town Dr, Naperville, IL 60565

http://euro-maids.com

Service hours

Sunday:
7:30 AM - 12:00 PM
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
7:30 AM - 12:00 PM