Deck Medic of Cook & Will County

Excellent work, great communication... great follow up and very proactive, very happy with Deck Medic.

Horrible and it was very expensive! They never come out to fix it. I would not recommend them.

The pergola came out beautiful. One of the two workers got sick so it took longer than expected but the worker who completed the job did a great job. The only problem we had was with trying to get on the schedule. We provided the required deposit which was needed in order to be scheduled, but then waited and waited. My husband had to call several times to get on the calendar. The office should have informed us that they were having problems scheduling us instead of leaving us hanging and making us have to call them.

I am very pleased. The deck looks like new. All employees were very pleasant and helpful. I asked to have them come out to check some staining questions and they came out the next morning to ease my mind. That is unheard of these days. Thanks for the great job.

Very good overall. These seasonal projects can take sometime before they can get to you, it took about 2-1/2 months but they did a very good job.

couldn't be happier with results. crew very friendly, cordial and hard working. did great job. in getting compliments from all who see it. highly recommend deck medics...very professional

They always called before coming. They were very nice people & did what they said they were going to do. James & Billy were very responsible when applying the stain-no mess. Team was very honest in telling us that they couldn't do it for awhile when he priced it. We were willing to wait.

Excellent Job. Second time using company

Have not done that yet. Very expensive. Next time they claim that they will be cheaper. They were very responsive.

They did a good job. I don't remember the price for sure. I thought it was a reasonable price; we did compare to other people. The first time that he arrived, he couldn't get his equipment to work. So, he spent almost all day here, and we are by. So, he finally had to go home and then he came back. He told us it would be a week later. It was a matter that his equipment wasn't really ready for the job. It probably was his first job of this kind.

This was the 4th time they did it over the last 16 years and as always they did a great job.

They have several locations. I have used them before. They could do other things, but this is what I have them do. I have had everything done to the deck that I could have done. I don't get this every years so I had that done this year. It was a little pricey. I have had them before and they weren't quite as responsive. They don't tell you an exact time they are coming. They call and say the weather, see its a weather related thing. Professionalism I was going to give them an A until I saw that they used my credit card. I paid half up front on a credit card, and they just ended the work last week. I noticed that in not time flat the remainder of the bill was posted to my credit card. I was a little annoyed with that because they did not get permission. I gave permission the first time. Yes, they are deserving of them money and I was going to pay them. In fact I pay immediately when I get invoices. But I was a little put out by that. I am going to call them and let them know also. The technician that was here asked if I would like them to bill me and I told them yes. So far I having gotten the bill yet but, it didn't take them anything to slap the on the charge. The thought of someone just charge. Even though I know it is a legitimate charge. That was a couple days ago and still no call from them. Its not to much of an issue but I am going to plug it out with them. I always press what I feel so that they know. I got taught that in assertiveness class.

Excellent workmanship! Everything was very professional, cleanup perfect and we are very happy with the result. Thank you!

Quality was good had scheduling problems, it took 1 month to get the project done. Workers were good and cleaned up well after themselves.

The crew did a great job. Shortly after the staining, it rained. It was no problem because they came out the next week and went over it.

Deck Medic did an outstanding job, their restoration process was superb. The first visit they power washed the house and deck. They removed all the old finish and cleaned off and treated the mold issue on the deck. The deck looked amazing, even without it being stained yet.. It looked like brand new. We were so surprised and pleased; we have used 2 other companies previously and they never even got close to the results of Deck Medic. The second visit was repairing some of loose boards, fixing the stairs, sanding the surfaces and adding the stain. It looks outstanding!. The entire crew were hard working and very conscientious. Especially Jerry who worked until after 7pm to finish all the staining. He even crawled on his hands and knees to do the area under the porch, which no one else ever did. Remarkable job, company and employees!! Highly recommended!!

Met Jeff at the Home & Garden show in Tinley Park. Set up a time for a quote the following Thursday afternoon for power washing & staining of our fence , only to receive a call that afternoon that he had to cancel. After 2 back and forth phone calls, we set another date for a quote which was to be Sunday the 22nd, at 10 AM. At the time of this writing, it is Sunday the 22nd, 4:03 PM, and I still haven't heard form him. Funny story, I was talking to my neighbor and he said he had a similar experience with Deck Bright. Only they took his deposit and never showed up to do the work. My neighbor did say he got his deposit back, but wasted his whole summer last year waiting to have his fence done. Obviously this company is totally unreliable.

Due to rainy weather throughout the summer, work was completed later than expected; however, I appreciate that the work was performed during good weather conditions to get the best results even though I had to wait longer. In the past I had the deck power washed which did not completely clean the wood and resulted poor long term results. The chemical cleaning resulted in cleaner and brighter wood. The cost was slightly more but the results were better. When I need to have it refinished, they will only need to do the floor but not the railing at at lower cost.

They were responsive and professional. Their quote was comparable but a little higher than Deck Tech, so we ultimately went with the other firm.

Again, never responded after emails and phone calls for the actual estimate.

Original service provided in October, 2013. At that time Jeff (owner of the Frankfort Deck Bright business) said that cleaning, sanding and sealing the patio would prevent the reappearance of patio weeds for a few years. In spring of 2014 the weeds reappeared on the patio. I called Jeff in June, 2014 and he came out to look at the patio. He said that he would redo the patio but he needed to determine if a weed killer should be used before recleaning, sanding and sealing the patio. That was in June....I have called him and each time have been told that " they will be out". The last time I spoke to him on July 25th, he assured me that he would be out the week of July 28th to spray the weeks...so far I haven't heard from nor seen him. He already has my money so I am now at the bottom of his list !!!!

We met Deck Bright representatives at the Spring Flower and Garden Show at Navy Pier in downtown Chicago in March 2014. We scheduled with them to receive a free estimate which we did not have to be present for. The price they gave us was fair and we also took advantage of the Garden Show discount. We gave them a deposit and waited for some good weather for them to do the work. They needed four consecutive days of good (non rainy) weather in order to do the work properly which we felt was very professional. To our misfortune those ideal days did not come until the end of July. Jeff Konopack, our contact person, finally called when he thought the weather would be ideal which turned out to be Tuesday, July 29th. That Thursday, July 31st, his men came and powerwashed and applied the wood brightener to the whole deck. We did not need to be present for this procedure. We were thrilled to come home and see our deck so clean that it looked like they rebuilt it with new wood. They returned Saturday, August 2nd and from 9:30 AM until 4:30 PM they completely sanded, prepped the wood and sprayed/brushed 2 coats of oil based stain with the color we selected using their computer color palet. Jerry Calderone and his 2 man crew were very consciencious and respectiveful as they protected our property and landscape by using drop cloths and quiet electric sprayers. On completion of their work they thoroughly cleaned up and restored the area to the way it looked before they started work. Other contractors, in our experience, would have rushed us into letting them do the work sooner (bad weather, cold, humid, etc). We were surprised at how Deck Bright was willing to wait even as much as 5 months for conditions to be right for them to do an excellent job. We are totally pleased with them and look forward to having them back out to do the suggested 2 year maintenance work.

As I said..they are professional and have great work ethic. My dealings were with Shane to set things up and he too was terrific. We have a lot of wood fencing too and we will use them again next year to do our fences..have to save our money. This is not inexpensive..but it is hard word and totally labor intensive. Save your pennies... This is what I didn't like. The color selection isn't that broad. All the colors except the very darkest have a red base. Being a color fanatic I see the base of the colors. There really wasn't a color that I actually liked. When you look at the pictures on line, the decks are beautiful, but when Jerry put the same color out for me to see , on my deck, RED. I don't like red. I like warm tones..honey, amber, golden undertones like oiled wood. None of those colors are available. I chose the lightest possible color so Jerry stripped my wood twice and sanded it like crazy so the old color wouldn't interfere. He did a wonderful job, but my decks are light reddish orange. I wish I could tell you that after all their hard work and all the money I spent..I love it. But, I can't because I don't like the color. There isn't anything to be done. Next year, they will do our fences and I will be surrounded by light reddish orange wood. It is a shock everytime I walk out the door. Even my neighbor said'you deck is beautiful, but that color doesn't look like anything I have ever seen you with." My suggestion..expand your color selection!!!!!

The work was excellent but they took several months to get it done because they were very busy. The quality of the work was very impressive and their price was very reasonable. The work did result in a quality job. I would recommend them.

The laborers showed up to begin our deck restoration work exactly when promised. These men were exceeding polite and well-trained. Their efficiency was impressive. The men worked quickly and accurately to provide us with a beautifully restored deck. I use this deck daily during our area's warmer months! I showed off Deck Bright's professional work to everyone who visited me. We are very happy with the time that was spent refinishing our deck as well as the results. The work completed was certainly worth the cost.