Superior Chimney Services Corporation

Description of Work: Start to finish a good experience. The schedulers explained the process, set the appointment and confirmed the day before. The technicians were professional and thorough. Their work was very clean and respectful of our home. We will use them again and highly recommend.

Description of Work: Fixed the damper.

Description of Work: Dryer vent certainly required cleaning.....lots of lint was removed; quickly and professionally. I completed the job because I wanted to put new tubing on. Happy with the job they performed.

Description of Work: chimney sweep and inspected outside.

Description of Work: They checked out the masonry work on our chimney. They were doing some standard upkeep for us.

Description of Work: We ordered, paid extra and waited for two weeks for a non standard color surround to be installed . The installers arrirved and began to install a chimney surround that was a different color than we ordered. The installation crew did not check that the color and told us they don't check because someone else loads them on their trucks. The company did not provide updates in a timely fashion regarding when the correct color surround would arrive. I had to call them. Considering the overall rating this company has received, I am more than a little disappointed in their performance considering how much they charge. I would not recommend this company.

Description of Work: Chimney sweep and put a cap on

Description of Work: Called them for what we thought was a clogged exhaust pipe. Ended up being an unused pipe left over from an addition. Did a thorough eval of existing chimney and installed a new chimney cap. Suggested other services but no pressure to do them.

Description of Work: Very professional group. Very detailed. Unfortunately they were very pricey. The quoted over 4000.00 for masonery work and 3200.00 for a liner for the chimney. We went with another Angies List member who did the whole job for less than 2000.00. We were very surprised at the price.

Description of Work: They did work for us in 2 parts. Initially added chimney liner and did some brick work when we were having water come in. When this failed to solve problem, said we needed rebuilding side of chimney, new bricks and tuck-pointing as well as some roof work (by another company) done. We did this also. Their work fell apart in less than 8 months. Workman came out and said it was a gutter problem that caused damage and also recommended another $2000 in work. When I spoke with them about work falling apart, they said they were not culpable because it was a gutter issue that they never warned us about. Wanted another $700 plus to fix the work they did that fell apart. Feels like a scam that they suggest more work to fix initial problem each time they come out and won't fix the work that fell apart.

Description of Work: We called to set up an appointment to have an estimate performed on a problem we were having with one of our fireplaces. Every time we burned a fire, we smelled smoke in another part of the house. We had previous estimates performed, where the repairmen scratched their heads and could not understand what the problem might be. Or, where the suggestion to fix the problem was over $5000.00 Worse, other companies charged a fee just to provide an estimate! Superior was out within 24 hours, and they performed the estimate free of charge. They determined what was wrong within five minutes, and quite honestly told us that rather than rebuild our chimney higher (which they could have charged us an arm and a leg for) they suggested we try relocating the HVAC unit that it turned out was sucking the smoke into the house. Furthermore, they waterproofed our chimney masonry/cap on the spot, discounted us 15% (Angie's List coupon) and then swept two of our chimneys for free (normally a $200 value.) On top of it all, the workmen were so professional, so thorough and so nice. It was a real pleasure having them in our home.