Mr. Duct, Inc.

air duct cleaner, dryer vent cleaning service

About us

Founded in 2002 from a small office in Naperville, IL, Mr. Duct was born with a singular mission in mind: to improve the indoor air quality for the Greater Chicagoland community. Committed to doing so with both integrity and quality, owner Keith Thompson quickly hired his first three employees and gained NADCA certification—the industry’s most thorough set of standards for HVAC inspection, cleaning and restoration services. Our team continues to grow to this day, with a staff of 50 specializing in residential, commercial and industrial HVAC services. Whether you need a vent, furnace or air conditioner maintenance check, cleaning, repair or installation, you can always be sure of one thing: we’ll take care of all your heating and cooling needs!

Business highlights

23 years of trusted experience
Se Habla Español

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.71,202 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
14%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.7
value
4.5
responsiveness
4.8
Showing 451-475 of 1202 reviews

Pat S.
10/2018
5.0
Fast and efficient

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$175

Karen H.
10/2018
5.0
Professional and friendly techs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Janet A.
10/2018
4.5
they were easy to schedule and did the work quickly and efficiently.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Therese H.
10/2018
5.0
Daniel and James arrived exactly on time, were very courteous, explained everything they were going to do, and went about their work in an efficient and professional manner. They showed me all the dirt they removed from the ducts in my house. They even taught me a couple new things around my furnace! Now the house smells nice and fresh.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$295

Kay C.
10/2018
4.5
Breathing easy now and no more smell of dust every time the air flows through the vents. Call from the owner and the gentleman who arranged it for us were very professional and down to earth. Ben, one of the guys who did the work was very courteous, professional and respectful. He cared about doing a good job.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$295

Daniel Y.
10/2018
5.0
Good service and friendly crew.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$295

Yoko G.
10/2018
3.0
After the duct cleaning, the air quality was not good yet. My daughter is sick.

Rating CategoryRating out of 5
quality
2.0
value
2.0
responsiveness
4.0

Yes, I recommend this pro

Alicia M.
10/2018
5.0
The people were very professional. Placed shoe covers when entering my house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Michael V.
09/2018
1.5
The two guys that came and cleaned the ducts did a very good job cleaning. My problem with this company was when they arrived they had a functioning system. Air conditioning was working. They shut it down to clean and when they left they never returned it to the same condition they found it in. Later on in the afternoon when I realized the house was over 90 degrees I realized the compressor wasn't running. I immediately called the company and told them that maybe the techs forgot to turn on a switch for the compressor the person answering the phone told me that wasn't his problem. I asked to speak to a manager and he said he was the manager. He tried to explain to me with a analogy of a light being turned off and if it doesn't come back on who's fault would it be. This isn't a managers response to a customer's concern. The response is what really got me upset with this company. If I give you a working piece of equipment and you return it not working then I expect you to at least tell me that something went wrong with the equipment. Instead I got a cleaning, a damaged a/c unit, and a phone call by a "manager" telling me it's not their problem. If you're paid to be a professional then start being one. I would not recommend this company to anyone unless you want a broken system. I went ahead and called in a PROFESSIONAL company to fix the damage they caused. NEVER AGAIN!!!

Rating CategoryRating out of 5
quality
1.0
value
3.0
responsiveness
0.5


Reynaldo F.
09/2018
5.0
Very friendly people. Neat and care about property. I recommend Mr. Duct.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jan S.
09/2018
5.0
The technicians were extremely efficient and personable! Did a wonderful job - great assets to their company! Did an extremely neat and thorough job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Donna M.
09/2018
5.0
Highly recommend them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Louis J.
09/2018
4.0
Technician was very helpful and seemed to do a great job. If I had rated them right after job was complete it would have been hands down 5 stars. Upon review after they left we realized there were vents not cleaned and a small piece of my air conditioner was broken.I believe they would have rectified the problem but it was easier for me to fix than to go through the trouble.

Rating CategoryRating out of 5
quality
3.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Matt C.
09/2018
5.0
The two young men that came out were extremely polite and helpful. They answered all my questions and concerns - and thoroughly explained the process. It was great peace of mind. Highly recommend this company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jose S.
09/2018
4.0
Great guys very thorough, explained procedure every step of the way!

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Maureen N.
09/2018
5.0
They were on time, explained the entire process. I was impressed with the before and after pictures they showed us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$249

Mike S.
09/2018
5.0
They were professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Biff P.
09/2018
5.0
These guys worked hard to get things done quickly. They were very friendly and respectable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$295

Timothy B.
09/2018
5.0
Easy to work with!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tina G.
09/2018
4.5
Easy to work with

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Contact information

599 Ogden Ave, Lisle, IL 60532

http://mrductcleaning.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 4:00 PM
Sunday:
Closed

Service Categories

air duct cleaner,
dryer vent cleaning service

FAQ

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 4:00 PM

Sunday: Closed

Mr. Duct, Inc. accepts the following forms of payment: CreditCard
Yes, Mr. Duct, Inc. offers free project estimates.
No, Mr. Duct, Inc. does not offer eco-friendly accreditations.
No, Mr. Duct, Inc. does not offer a senior discount.
No, Mr. Duct, Inc. does not offer emergency services.
No, Mr. Duct, Inc. does not offer warranties.

Contact information

599 Ogden Ave, Lisle, IL 60532

http://mrductcleaning.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 4:00 PM
Sunday:
Closed