Mr. Duct, Inc.

air duct cleaner, dryer vent cleaning service

About us

Founded in 2002 from a small office in Naperville, IL, Mr. Duct was born with a singular mission in mind: to improve the indoor air quality for the Greater Chicagoland community. Committed to doing so with both integrity and quality, owner Keith Thompson quickly hired his first three employees and gained NADCA certification—the industry’s most thorough set of standards for HVAC inspection, cleaning and restoration services. Our team continues to grow to this day, with a staff of 50 specializing in residential, commercial and industrial HVAC services. Whether you need a vent, furnace or air conditioner maintenance check, cleaning, repair or installation, you can always be sure of one thing: we’ll take care of all your heating and cooling needs!

Business highlights

23 years of trusted experience
Se Habla Español

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.71,202 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
14%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.7
value
4.5
responsiveness
4.8
Showing 301-325 of 1202 reviews

Mary Lou C.
11/2019
5.0
The crew was friendly and efficient! The office managed my appointment well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Antoinette J.
10/2019
5.0
The guys came in and got right to work. I appreciate the fact they actually took their shoes off before beginning work! I work from home and was having a couple of meetings while they were worked. They let me know beforhand when they were coming into the vicinity so I could shift rooms. Efficient, professional and friendly would describe them. I'd definitely hire Mr. Duct again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kathleen M.
10/2019
5.0
The service was dryer vent cleaning. The dryer vents through our roof but is accessible via finished attic. They did a great job with minimal disruption.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$175

Holly T.
10/2019
5.0
Professional customer service and workmen. They came on time and completed the duct and dryer vent cleaning within the time window promised and went over their findings with me throughout the job. I would hire again for sure!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$359

Clarence T.
10/2019
5.0
workmen were knowledgeable efficient and proffesional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

Kellye G.
10/2019
4.5
They were quick, friendly, and reasonable. I would use them again in another 3 - 5 years when I need this type of service.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$270

Peggy B.
10/2019
5.0
The technician was knowledgeable and able to explain the process in an understandable manner. He also made me aware of what signs to look for which would indicate I needed service again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Sukari M.
10/2019
4.0
Very nice technicians but a little careless getting their equipment in and out and left more of a less behind than necessary. I would use them again though, just with more supervision.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joseph E.
10/2019
5.0
The crew that came to our house worked hard and cleaned up nicely behind themselves. They explained everything they were doing, took time to answer my questions, and provided me with pictures and videos of the before/after. The price they quoted was the price they charged. They were on time for the appointment and called ahead as promised to let me know they were on their way. All in all, a very professional company with noticeably good results!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$395

Alex R.
10/2019
5.0
Flexible scheduling and didn't leave any mess

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Joyce M.
10/2019
5.0
.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Aaron C.
10/2019
5.0
They did a great job and were on time. I'd use them again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cathleen C.
10/2019
5.0
Professional service and cleaned up afterwards - thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bob or Donna S.
10/2019
4.0
This has nothing to do with the company. It has to do with HomeAdvisor. One review is plenty. This is my second review online for this company and an additional review which I gave to a representative of HA when they called last week. Enough is enough. In the future I will do one and only one review of a company. Then I will have to rethink whether or not to use HomeAdvisor in the future.

Rating CategoryRating out of 5
quality
3.5
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Sam T.
09/2019
0.5
no comment provided

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
4.5


David D.
09/2019
4.5
On time, thorough, good job, explained what they were doing.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$270

Susan P.
09/2019
5.0
Mr. Duct's crew were polite, friendly, wore booties over their shoes. They arrived as agreed, called when they were on the way. I even had them come back to do additional work, re-routing the dryer vent. I would recommend this company

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

Larry B.
09/2019
5.0
The service I had performed was to clean out the vent from my electric close drier. The vent goes from the utility room to the roof. Jason arrived during the specified time window and I was notified by phone about 45 minutes before his arrival. Unlike my experience with other companies, Jason checked out the performance of the drier and let me know that it was running alarmingly hot, which I verified. I was planning to get a new drier and sped up the purchase based on the new information he provided. Mr. Duct will be doing this service the next time I have it done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$135

Patrick M.
09/2019
5.0
Awesome associates...technicians were absolutely fantastic, professional the consummate employee! Should be given a bonus because they are the ones that drive the referral and repeat customers! Nicely done gentleman!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michele H.
09/2019
5.0
Very professional and helpful. Explained what they were doing and answered any of out questions. Thanks so much.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cris S.
09/2019
5.0
The technicians were polite, professional and efficient.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Marlys C.
09/2019
5.0
The service tech was excellent, did a great job. I received a call that the tech would be here a half hour ahead of scheduled time, I appreciated the call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$135

Contact information

599 Ogden Ave, Lisle, IL 60532

http://mrductcleaning.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 4:00 PM
Sunday:
Closed

Service Categories

air duct cleaner,
dryer vent cleaning service

FAQ

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 4:00 PM

Sunday: Closed

Mr. Duct, Inc. accepts the following forms of payment: CreditCard
Yes, Mr. Duct, Inc. offers free project estimates.
No, Mr. Duct, Inc. does not offer eco-friendly accreditations.
No, Mr. Duct, Inc. does not offer a senior discount.
No, Mr. Duct, Inc. does not offer emergency services.
No, Mr. Duct, Inc. does not offer warranties.

Contact information

599 Ogden Ave, Lisle, IL 60532

http://mrductcleaning.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 4:00 PM
Sunday:
Closed