Ravinia Plumbing, Sewer, Heating & Electric

Description of Work: Furnace went out during a very cold day. The furnace is 27 years old and the technician was able to get it started again. He informed me that the fix was a temporary one and in a few days it did go out again. The cost of the repair was on the higher side, but his knowledge of an old system was well worth the cost. Overall I gave them a b rating as their quotes for a new furnace/ac were much much higher than other competitors.

Description of Work: Fixed Toilet

Description of Work: We bought a new fridge that needed the water line connected to the ice maker, so we asked them to perform that task. The guy they sent gave us an estimate of $1080 !!!!!! To hook up the ice maker!! We had to pay him $180 for his time for that insane nonsense and sent him away. I called a handyman (whose name I had gotten from Angie's list, excellent guy) and he did it for $80. It was mind-boggling.

Description of Work: I had a leaky basement faucet as well as some banging pipes that surfaced with a new H.E. washer. They installed some devices to eliminate the bang and were able to fix the faucet. They were very professional, prompt and did good work. However, they were very pricy. They quoted me over $200 to fix one side of a laundry tub faucet that just needed the internals adjusted. It couldn't have taken more than 5 minutes to fix and didn't require any parts. That equates to $2,400 an hour in labor costs. The parts and labor for the pipes cost less. I felt it was a bit steep, but needed the work done. I would use them again, but I would be very selective on what work is performed.

Description of Work: An investigation into A/C unit was completed. Tech found a bad capacitor and replaced in addition to adding several pounds of refrigerant fluid. We will use this company again.

Description of Work: Ravinia was very responsive to my call about our furnace not working and came out immediately which was great. However, it was a pilot light that was out and they charged $300 for this due to labor. I had to split the cost with our landlord b/c it was so outrageous.

Description of Work: Very nice guy came and confirmed for me that in fact the building maintenance is responsible for the problems I'm having with steam heat. Had to charge me for service call but took time to check everything and trouble shoot. Was willing to talk to maintenance, but of course the guy didn't answer...

Description of Work: I used Ravinia Plumbing & Heating

Description of Work: did not use for service

Description of Work: Always reliable and work done correctly the first time. Very nice receptionist.

Description of Work: Service man was ok. He tried to sell me a big job with no other soulutions offered. Call the office and talked to a manager. He said he would call me back and never did. I had to call him back myself 2 times to resolve the price issue. rooded out my main line of sewer the the main sewer in the street.

Description of Work: Sewer backed up into our basement - our lines needed rodding which he did then. He made a recommendation to rod the lines annually in the spring and that they could send us a reminder if necessary. He put tarps down, was tidy, pleasant and quick.

Description of Work: Installed a new sump pump (we had already purchased). Used all connecting parts we already had. Loosened a tight lever on an outside hose faucet. He charged us the outrageous fee of $361.00. Will never use this company again.

Description of Work: We originally booked this company when it was DiPietro Plumbing, with which we had had good experience in the past. Since our last experience with DiPietro, however, Ravinia Plumbing bought DiPietro. Ravinia Plumbing is well known in our neighborhood as being immensely overpriced. Our experience with Ravinia verified this reputation. We called this company because we needed the plumbing for our powder room vanity connected. In addition, we saw water leaking from a soffit in our basement. We knew the soffit covered a pipe. Ravinia pulled off the soffit covering and stated that the old, copper piping was wearing thin. It recommended that we replace the pipe. We did not have an issue with the quality of their work on the powder room vanity or on the replacement of the pipe behind the soffit in the basement. But they sent 2 people to do the work and charged us $3000. When I asked for a breakdown, I was told that they clocked their own time at 7 hours (we don't see how they got to 7 hours) PLUS they said both workroom had to do "back office work" for 2 hours. For what? Ordering pipe? For both laborers? I was promised an itemized bill 10 days ago. I still have not seen it. In any event they charged $160/hour for 18 hours of work (5 hours of actual labor plus 2 hours of phony labor at our house plus 2 hours of fantasy paperwork at their office, all times 2 laborers) to give a bill of $2880. Add in some money for 4 feet of pipe, they said, and that gives $3000. Ravinia gave us an estimate in advance, and we accepted it. Once we saw the scarce amount of work and probed the calculation, however, we felt ripped off. The Ravinia representative refused to consider a change in the price.

Description of Work: The serviceman was very inexperienced and did not appear to know what he was doing. Our problems related to low hot water pressure in a sink, a water filtration system, and a dripping faucet. He spent a fair amount of wasted time trying to figure things out and the only problem that he fixed was the dripping faucet. The company reduced the charge because of his inexperience, but even so, we had to take time off of work and wait around the house for him to arrive, and STILL had to find another plumber to do the work.

Description of Work: They do our plumbing work.

Description of Work: Gabe fixed two leaking bath tub faucets.

Description of Work: Installed water heater.

Description of Work: They replaced faucets in the sink and bathroom and fixed leaking pipe under the kitchen sink.

Description of Work: They fixed my air conditioner.

Description of Work: CONNECT A DOWN SPOUT TO A DRAIN LINE. I HAD ALL THE MATERIALS & THE PIT WAS ALREADY EXCAVATED. THEY NEEDED TO PUT 5 PIECES OF PVC TOGETHER & THEY DID IT WRONG. THEY SAID THEY'D BE OUT TO FIX IT IN 2 DAYS. IT'S NOW 2.5 WKS LATER. I NOW FOUND OUT THAT THEY HAD ACTUALLY SCHEDULED MY WORK FOR ANYTIME UP TILL THE END OF THIS WK.