Ravinia Plumbing, Sewer, Heating & Electric

They were punctual, professional, very good quality. Price was a little high, but they honored the 5% Angie's list discount.

They are perfect and a wonderful company. Two employees came and took care of the job.

Great! Terry did an excellent job assessing the problem and possible causes, laying out different courses of action and likely costs for each path to fix it. Turned out to be a relatively easy fix (new washer and packing) and he got done quicker than I anticipated. We were both relieved that worked and didn't have to solder in a new faucet connection in impossibly tight space in the basement. Terry was very nice and knowledgeable, did a great job explaining everything, and doing the work.

They did a good job and at a price significantly lower than our regular plumber quoted (Santucci). They only replaced pipe to where the old clay pipe cracked, about half way to the main sewer line. They pressed hard to finish the job for another $5000 but I thought I would wait to get a 2nd opinion. I eventually had the remainder of the pipe relined and saved over $1000 (Clear Pipe).

Excellent. It was a great price. Very dependable. Quick, easy phone calls. Very nice. It was two different guys. They were excellent.

It was like a surgical consultation and explained everything.

They are good. The only problem is they are expensive. They did a nice job on the hot water heater and the price for the hot water heater was on par with what we would have paid. We priced them out and what had happened was with some flooding, the water got blast up in there so we had to replace it because it was completely smashed.

They are excellent all the way. They are professional, honest, skilled and get the job done well. I have used them since 1976. I would of-course use them again.

Ravinia was by far the best of the plumbers that came out to evaluate my issue. They took the most time looking at what was wrong and what needed to be done to fix it. They took the most time explaining to me what was wrong in non-technical terms in a manner that I could actually understand it. They spent the most time working out a way to solve the issues without going through tile. All of the other companies quoted higher prices and a workplan that was going to require breaking through tile in my master bathroom. Bottom line, I paid $220 for troubleshooting and have agreed to pay but have not yet received a bill for $5300, but the next cheapest quote would have been $5800 and have gone through tile, requiring a bathroom remodel afterwards instead of just drywall repair. Plus everyone was on-time, polite, spoke English and cleaned up after themselves. Needless to say, I was very happy I used them.

The service was good and they were responsive. A plumber Ray and his help spent about 2-2.5 hours working and got it cleared. Problem is the price. For 2 hours of work they wanted $1300. They justified it by claiming that they couldn't unclog it from the clean out and had to try it from 3 different locations to rod it 135ft. They also added an extra $600 charge for rodding it from the roof (it is a 1 story ranch with a very gentle slope roof). My thoughts is that if they they picked the wrong spot to start it was their mistake and I shouldn't have to pay for their miscalculations. All the locations of their attempts were in the same stack, so it's not like the different attempts cleared different clogs. If they needed to go from the roof and add in the surcharge there, then they shouldn't charge me for trying on the ground. Anyhow, $1300 for 2 hours or so of work seems excessive. Seems like they are charge me a zip code tax. Will never use again.

I had a very good experience and would highly recommend them.

They came out right away and had to rod the pipes. After they finished, the drain is open and flowing. Gave advice as to how to prevent future events of the drain being stopped up. They were punctual and professional. The work was done well. I have used them in the past and will continue to use them in the future.

Our lawn mover broke the attachment to the top of the sewer riser. The actual part ( a 6" PVC clean out cap) was $18 at Home Depot. The cost of replacing the part and labor for 20 minutes of work was $337.00 We will never use them again. Their costs have become outrageous! They do not work by the hour anymore, only set prices.

I've worked with Eric (Erik) for years as my plumber, so I was happy to see him again. He has so much experience, immediately diagnosed the problems, and sent out for another truck to bring him the correct parts/tool to fix the water heater piping so he could get it all done quickly. He's a great guy, very personable, professional and I have dealt with Mahoney and now Mahoney/Ravinia on a variety of things over the years. They are not the least expensive, for sure, but I'd recommend them to anyone without a doubt. Quality work. Thanks to all of you, and Eric!!

Ravinia Plumbing did a great job. They did show up outside of the arrival window they gave us. I understand they can't control how other house calls will go. A quick phone call to update us would have been appreciated. (They did call but after the arrival window was over.) Otherwise, they performed all the duties requested and we are very happy with the work done. We would hire them again and likely will for future repairs/maintenance.

They came to my house that I am renting in Deerfield. They said they will come in the morning but actually called my renter that they will not be able to come out until later which was disappointing because this was an emergency. They removed the roots and they were very polite over the phone. My renter was very satisfied but I thought the price was too much for the root removal. Otherwise, I would use them again if necessary.

It went very well. I had some work/child care issues preventing me from getting home within their usual four-hour window. The Ravinia team was very flexible with my schedule and narrowed the window down to two hours. The technician explained the costs and work to be completed. He fixed the water heater in a timely manner.

Have been using Ravinia for all my HVAC for years. In this instance, we replaced the evaporator coil and installed the UV lights because there was a mold concern and high sensitivity. Ravinia went out of their way to squeeze me in to accommodate my health issue. When the air quality professional was concerned about the VOCs and felt they could be attributed to UV light casing, David the owner made it a point to get the person familiar with my system out to my house and followed the air quality specialist's suggestion.

The plumber was dispatched the next day after I called for an appointment. He shoed up on time, was courteous, professional and neat. I would use this company again.

We have used Ravinia Plumbing and its various predecessor organizations for many years. The service is always excellent. The plumbers are pleasant and easy to talk to. They are also very expensive. We have experimented using other plumbers in the past, but while they are often cheaper, we aren't as happy with the result. Ultimately, we just decided to pay for the best.

Jason initally came out and identified the issue. The toilets were under warranty. They had to order the replacement toilets since they were under warranty. They immediately came out within a couple of days. Jason ,our technician was outstanding. The company is very reliable and stands by their products and their workman.

They do the job. They have a very loyal business relationship with me.

They were good and so far the sewer is not backing up.

Always professional and friendly.

They did a good job on the installation. The setup they did seems to work during heavy rain.