Ravinia Plumbing, Sewer, Heating & Electric customers rely on our team of seasoned professionals for the best in expertise and service. Family owned since 1928, we bring Chicago’s North Shore a team of licensed plumbers and EPA- and NATE-certified heating and cooling technicians. Our customers come back to us again and again due to our Professionalism: licensed state contractors with $4 million in liability insurance Trustworthiness: service professionals arrive in lettered vehicles and uniforms, and all employees undergo background checks and regular drug tests Service: call us anytime day or night, and you will speak with a real person Guarantee: 100% money - back guarantee and clear, comprehensive warranties on repairs and new installations.
Business highlights
97 years of trusted experience
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
Home care, plumbing, heating, cooling, sumps, pumps, sewers, drains, electrical, water & indoor air quality, showroom, parts, remodeling, retrofitting & commercial.
Services we don't offer
Appliance repair such as washing machines, dryers, dishwashers, refrigerators.
Great service and very good plumbers. Cleaned up after the work too!
Description of Work: They rodded our drain tile and have done various other work in our home.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Mars L.
07/2012
4.0
plumbing
+ -1 more
I had some toilet problem so they came out and tried to fix it a couple of times but I had to give it up. I had to buy new innards and that was fine. I thought they were good.
Description of Work: I used Ravinia Plbg & Htg to fix new innards to our toilets.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
SARA L.
03/2012
5.0
heating & air conditioning/hvac, plumbing, drain cleaning
+ 1 more
Every experience has been positive.
Description of Work: We have used Mahoney Plumbing for 6 years to attend to all of our heating and plumbing needs. This family-run business is top-notch in terms of responsiveness, competence, and timely performance. Our house was in need of complete overhaul when we moved in, and this plumbing company tending to its every heating and plumbing need. Peg Mahoney is my first call when anything major happens. Last summer, when heavy rains caused the Highland Park sewers in the Braeside area to back up, Peg referred me to a disaster control company and did all plumbing associated with the ensuing bathroom remodeling. This old house has had its share of plumbing and heating issues. In emergency situations, we have always gotten immediate attention. Most recently, the humidifier on the furnace fell and shattered. I called the emergency line when I got home from work and an HVAC person came within the hour. He made sure everything was safe for the night, capping frayed wires. First thing the next morning, another person came with the replacement humidifier. We have replaced the water heater, gutter pipes and air conditioning unit with them as well. We have also installed complex systems in our crawl space. Dan Mahoney is gifted with an analytical mind and has figured out the best solutions for us in more situations than I care to remember. Ultimately, I can't say enough about the well-run office. Katey Mahoney and Suzanne are wonderful to work with. Every member of the Mahoney team is expertly trained to deal with your heating and plumbing needs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
William O.
01/2012
5.0
plumbing
+ -1 more
They reassembled the faucet that I tried to fix myself. The price was not proportional to the amount of time it took them to perform the service. There was an initial fee on top of the hourly fee and this did not include the equipment that I purchased on my own. However, the service they provided was high quality, they seemed knowledgable, they responded quickly (within an hour or so) they were punctual and very professional. The only issue I found was that I did not expect the price to be so high for the amount of time it took to perform the service. I do understand that it was my responsibility to check rates ahead of time and wish that Ravinia Plumbing & Heating/DiPietro would have taken the initiative to discuss these rates with me before I made a commitment.
Description of Work: They fixed my dripping faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$196
Karyn B.
12/2011
5.0
drain cleaning
+ -1 more
They were wonderful. I really liked them. They helped me with the product to clean your drain. It cleaned three drains and I still have plenty left over for future drain cleaning. I am happy with their services.
Description of Work: I called them for drain cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
Erik L.
12/2011
5.0
plumbing, sewer cleaning, drain cleaning
+ 1 more
Our house bathtub began to s*** back sewage water. It was diagnosed that the oak trees lining our front lawn developed root systems that would get into the house's lateral sewer pipeline which carried out sanitary water to the main sewers on the street. Technicians Terry and Derek were consummate professionals. Our house Was multiproblematic, in that we had buried the outside clean out with a landscape refurbishment and forgot its location, the line was already stopped, and our toilet was cracked and blocked access! Derek called Terry in for a consult, because Terry had seen our house in 2004, over 7 years ago. After he and his partner dug and dug to find the clean out, they called a coworker to bring in a camera and a detector to try to find the buried clean out. However, the line being plugged and filled with water made its location still a mystery. They then were able to carefully remove the cracked toilet (caused by an uneven chipped tile floor) and proceeded to rod inside the house- using up to nine 20 foot rods to clear the blockage. They then put a tracer dye in the water and followed its path to the street main by removing the manhole cover to inspect it, followed by a quick cleanup. Through all this labor intensive work, they even took time out to explain what they were doing, so I could better understand! Terry and Derek are a good team and did a thorough repair. Thank you for your help in resolving our household emergency!
Description of Work: Rodded house sanitary line to open plugged line/ backup of waste water without having access to outdoor clean out; provide referral for fixing of bathroom floor and replacement of a previously cracked toilet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Austyn T.
10/2011
5.0
plumbing, water heater repair, water softeners, drain pipe, sewer cleaning
+ 3 more
We just moved into a new house and were recommended to get the plumbing scoped. We had Ravinia come and scope the plumbing out to the main and provide any quotes if they found anything. Ray was great. He provided a quote with the issue found and provided information about our current setup. With the quote he was not pushy but just said we could call to schedule it if we wanted it done at any time. We did have them fix the issue found (sheared pipe to the main) and they did a great job! We've now worked with Ravinia plumbing 2 other times and they've been great to work with each time. The last visit was to remove our water softener, we also found out we couldn't light the pilot on our water heater. They had replaced the thermocouple for us 2-3 weeks before. John replaced it a second time, even though it wasn't on the current job list, and said it was covered under the warranty. No issues at all just got our water heater working again and let us know what would be needed if it happened again.
Description of Work: Camera inspection of the sewer and a quote to fix the issue found. 2nd visit involved fixing the sheared sewer pipe next to the foundation that was sinking. Also had them come to fix water heater and remove water softener.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Mike M.
08/2011
5.0
heating & air conditioning/hvac, insulation
+ 0 more
It went very well. They were easy to deal with and they let me make payments. Their prices were reasonable. I would recommend them because they give good service and are professional.
Description of Work: Put in two furnaces for us, and also a central air unit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ginny C.
06/2011
1.0
plumbing
+ -1 more
They completely re-did the shower to fix the liner. This also required re-tiling the entire area. The shower is leaking again in the same manner and they refuse to make good on their original work. The tile person they subcontracted with cut a piece of marble inside the house and made a terrible mess. He also left a tremendous amount of grout in the drain. The shower is not squared properly so in addition to the leaking threshold, water runs out of the shower doors. We are extremely unhappy both with the work and the fact that they won't stand by it. We wouldn't recommend them to anyone.
Description of Work: Master shower leaked. They removed all the tile and constructed a new liner. Then they re-tiled the entire area and replaced the shower doors.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
Patrick G.
05/2011
2.0
plumbing, drain cleaning
+ 0 more
Outrageous charges for simple plumbing work.
Description of Work: After talking to other people in my neighborhood I had to re- rate this company based on the very HIGH price the charged for 2.5 hours of work. That price is outrageous and way over the normal charge a plumbing company should be charging. I have asked for a refund on part of that amount but don't know if they will respond. I picked them because of Angie's List and I liked the name of the company. I didn't expect to be cheated.
Rating Category
Rating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$691
Eddy P.
04/2011
5.0
plumbing
+ -1 more
I like their service. I like their followup.
Description of Work: I used Ravinia Plumbing & Heating 2 months ago. They installed a toilet seat that needed to confirm to certain specifications. We have been dealing with them for many many years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
myron B.
04/2011
5.0
plumbing, wells
+ 0 more
They did an excellent job. I have been very satisfied with their work. I have used them three different times.
Description of Work: They came out and replaced my sub pump and a toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brian R.
03/2011
5.0
heating & air conditioning/hvac
+ -1 more
Todd from Ravinia, came out and understood the issues and proposed a solution that made perfect sense to me. The price was very good - better than an other quote I got. The installer Nick did a great job, and followed up with some minor adjustments and fixes. The home has been performing perfectly during heating season. Based on this I have signed up for the home care program for yearly maintenance. I have also used them for plumbing repairs now and they are great at that too.
Description of Work: Fixed problems with HVAC in a home addition. Ripped out some old duct-work and added new ductwork, and controls.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,600
TIMOTHY M.
03/2011
5.0
plumbing, sewer cleaning, drain cleaning
+ 1 more
called this morning when we had signs of potential back-up. they were out today, even though not an emergency. Arrived on time with a pre-call 30 minutes ahead from office that plumber was on way. That's nice - not enough service firms do that. Explained all work and anticipated charges. Pleasant, professional. Chuck tarped all work areas. worked quickly. finished and showed me inspection as camera was going through line. Identified some potential future issues - but did not try to upsell me on additional work as 2 prior plumbers had done. Showed me how things could be kept working without spending $5k to do it.
Description of Work: sewer line rodding and a camera inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$485
Yueyu F.
02/2011
5.0
plumbing
+ -1 more
Satisfied with the experience, free estimate given, estimate was very accurate.
Description of Work: Water filter installation.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Mark M.
12/2010
5.0
plumbing, water heater repair, gas leak repair
+ 1 more
The Ravinia office was very helpful and cheerfully answered all my questions over the phone. The plumber was very punctual and professional during the job. He was happy to answer any question I had and even gave me advice on how to properly take care of my water heater. I found their price quote to be very fair and the quality of work to be outstanding. I will go with Ravinia plumbing for my next plumbing job. Thanks!
Description of Work: Replaced leaky gas valve and redid piping for easier valve access. Also performed minor water heater work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$370
Stephen K.
12/2010
5.0
plumbing
+ -1 more
Dan Mahoney came out several times to review our plumbing. He reviewed the 36 page inspection report to ensure he was addressing all of our concerns, he viewed video tapes of the underground pipes and communicated constantly with us. All in all, he thoughtfulness, his explanations were very helpful. In addition to our interactions with him, we dealt often with the office and they too were very helpful. In the end he provided us with a really well planned process to remedy the problem and the associated pricing.
Description of Work: We called Mahoney to review our plumbing lines based on an inspection report and leaks that were visible. The house is 86 years old and had a very complicated plumbing system.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kimberly S.
12/2010
5.0
plumbing, wells
+ 0 more
From the time that I called the business to the time they replaced the pump it was about 3 hours--very fast! The person on the phone listened well and kept me informed throughout the process. The person who did the actual work was very professional and courteous and got the work done quickly.
Description of Work: Our ejection pump failed--and they quickly replaced it for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
MIKE F.
10/2010
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
Installed and programmed in 45 minutes. Two individuals came to house (current employee and recent new hire). The new hire did the work while the senior employee monitored his work. I have used MaHoney before for plumbing work (excellent work). The thermostat installation was a carry over from a routine fall heating system check. I wanted to update our thermostat which was 25 years old. The new thermostat was "state of the art" and VERY expensive. I have to admit the total cost was higher than I anticipated since the unit was around $220.00...the balance covered the service call for installation. Obviously, you get what you pay for.
Description of Work: Installed new Honeywell VisionPRO TH8000 touchscreen programmable thermostat.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$330
Kristin M.
08/2010
5.0
appliance repair, plumbing, drain cleaning
+ 1 more
The technician was on time, very professional, and very informative. (And as a bonus, he was very nice to my 5 year-old.) He told me what the problems were, what we could rule out, fixed the problems efficiently, and told me what to do to maintain things in working order. It was very helpful to have one technician who can fix ovens, plumbing, and even A/C, and their initial service call is only $59. I will definitely use them again!
Description of Work: Ravinia came out to look at our oven which was not heating properly and our garbage disposal which was making strange noises. They replaced an igniter in the oven, cleaned out the disposal, and fixed drain water collecting in the dishwasher as well.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Mark S.
08/2010
5.0
water heater repair
+ -1 more
Great service, excellent communication, very timely and informative.
Description of Work: We had concerns about our water heaters. It turns out they diagnosed the problem and fixed it-and a couple of other issues--at considerably less cost than we had anticipated.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
DAVID D.
08/2010
5.0
heating & air conditioning/hvac
+ -1 more
The estimate process went quickly and the company was able to replace a broken a/c system with a new one very quickly, which we appreciated very much. Everything went well.
Description of Work: Installed new 5-ton a/c system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
William O.
07/2010
5.0
wells
+ -1 more
They were on time and professional. They appeared to be able to quickly install the pump and do their job knowledgably.
Description of Work: They replaced a bathroom sump pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Linda S.
07/2010
2.0
appliance repair, electrician, heating & air conditioning/hvac
+ 1 more
They have worked on our heater, air conditioner and some electrical work. The problem with out air conditioner did not get resolved and then they would have the electricians come out and say ithat was not the problem. but we are still have this issue where the air conditioner tries to start and sometimes it can't so it trips the breaker
Description of Work: They did several jobs over several yeras but we had to have them keep comimg back to fix the same problem on our newer air conditioner that they installed. Everytime they would say it was something else but it has never reall fixed the problem. I was not satisfied in the end.,
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
Response from Ravinia Plumbing, Sewer, Heating & Electric
I am confused by this report. This customer claims that we last provided service to her on 1/10/2009. The last time we were at the house was on 9/25/2007, almost 3 years ago! We installed an air conditioning condensing unit and evaporator coil manufactured by Lennox on 5/8/03. Unfortunately the evaporator coil failed on 8/28/07 (after a little over 4 years of service) at one of the manufacturer's brazed joints on the header. While the coil was under warranty, the labor was not. I can understand the customer being upset over this coil failure but we did not manufacture the coil, we just installed the coil. This customer has had problems with their electricity and the wiring in the past. In fact, when the compressor inside the condensing unit failed on 9/10/07, it did not fail due to a manufacturer's defect but because of the poor quality of the electricity being delivered to the condenser. The customer notes in this report that her house was built in 1926. What kind of shape to you think the wiring is in? Not only did we get her compressor covered under warranty, we did not charge her one penny to swap out the compressor, which would have cost around $1000.00 at the time. And still I get a complaint? The customer stated in this report that we did some electrical work. We did no electrical work for this customer. We don't even do any electrical work. I am not sure what prompted the recent report. I think that making a report in July of 2010 for something that supposedly happened on 1/10/10 but actually took place in September of 2007 seems kind of odd. The other thing that strikes me as odd is how the customer is claiming that we performed air conditioning work in January. You cannot run an air conditioning unit in January in Chicago... well you can but you will KILL the air conditioning compressor within an hour or so. I think it also fair to state that I do not like receiving negative reports, especially one as erroneous as this. To that end, I have left two phone messages for this customer to offer to come out to the house FOR FREE to look at the condensing unit to see if we can find out what the problem is. To date both of my messages have gone unanswered.
Melissa W.
06/2010
5.0
plumbing, drain cleaning
+ 0 more
Toilet was all of the sudden leaking heavily from the back when flushed and we couldn't see what the problem was so I shut off the water to prevent further leaking. Toilet had not been used for several days when technician from Ravinia came and when he turned the water back on and flushed he couldn't reproduce the problem. So he moved on to the tub and cleared the hair, etc from the drain and showed me how to do it myself in the future. He was very thorough and helpful.
Description of Work: Clear slow drain in tub and investigate leaking toilet.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Heating and Air Conditioning,
Drain Cleaning,
Sewer Cleaning,
Water Heaters,
Wells and Pumps,
Kitchen and Bath Remodeling,
Drain Pipe Installation,
Appliance Repair,
Dryer Vent Cleaning,
Natural Gas Lines,
Water Filtration and Softening
FAQ
Ravinia Plumbing, Sewer, Heating & Electric is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 1:30 PM
Ravinia Plumbing, Sewer, Heating & Electric accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Ravinia Plumbing, Sewer, Heating & Electric offers eco-friendly accreditations.
No, Ravinia Plumbing, Sewer, Heating & Electric does not offer a senior discount.
Yes, Ravinia Plumbing, Sewer, Heating & Electric offers emergency services.
Yes, Ravinia Plumbing, Sewer, Heating & Electric offers warranties.
Ravinia Plumbing, Sewer, Heating & Electric offers the following services: Home care, plumbing, heating, cooling, sumps, pumps, sewers, drains, electrical, water & indoor air quality, showroom, parts, remodeling, retrofitting & commercial.
Appliance repair such as washing machines, dryers, dishwashers, refrigerators.