JEJ Masterclean is a residential and commercial full service cleaning contractor specializing in detail cleaning. I have 45 years experience working in the cleaning industry which included 28 years as a field technician for Servicemaster and four years as a general manager of ten franchises. Due to the downturn in the economy I was released from ServiceMaster. I have decided to take my lifetime of cleaning experience and start my own company where I can continue to serve you, the customer, with a personalized service and detail cleaning. All work performed by Master clean will be done by myself, the owner. I am a strong believer in the importance of quality customer service and this enables me to provide you with the quality and professionalism you deserve. There are no initial service fees or trip charges. I can also be contacted directly at 847-562-6303 0r you can contact me by email at Jim.masterclean2@gmail.com. I look forward to the opportunity of providing service for all of your cleaning needs.
Business highlights
17 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Eco Friendly
Services we offer
Residential and commercial carpet and upholstery cleaning, concrete pressure washing of basement, crawlspace and garage floors, tile, grout & floor cleaning. Carpet and upholstery scotchguard applications.
My husband and I believe in supporting the local business man. Which is one reason we like Angie's list. Jim was a great choice. He answers his own phone. He scheduled the cleaning on a Sunday afternoon. Quoted me a price of $100.00 for 2 sets of stairs. He called us on the way over the house to let us know his ETA, but he was right on time. Great experience. We'll be calling him again.
Description of Work: Jim cleaned the carpeted stairs after our 9 year old chocolate lab "lost his pizza lunch" on them. There was no way for us to get the tomato sauce out. Jim was professional, open and honest about how clean he could get the stairs. He didn't think he could get all the red/orange stain out. He did an awesome job! The stairs look great, only a slight tint remained. You don't even notice it. We are so glad we called him. He was right on with his quote. We will be using him again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Jacque D.
09/2012
5.0
carpet cleaners
+ -1 more
Jim was a pleasure to work with. Phone calls and arrival time was punctual, which is very important to me. We were extremely satisfied with the job he did as well as the price of the work. My carpets turned out better than I imagined they would. All pet stains were removed. The price I was quoted ended up being less than the actual price of the work, which we all know does not happen often! Jim took extra care in protecting my hard wood floors and all furniture, etc that was left in rooms was all protected with risers and plastic upon Jim's departure. I have already recommended him to my family and friends, I will not use anyone else in the future.
Description of Work: Carpet cleaning, including pet stain removal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Michael N.
09/2012
5.0
carpet cleaners
+ -1 more
It went perfectly. Jim arrived on time, reviewed what we wanted done, and after talking it over with him, I increased the scope of the job. Jim's revised estimate was reasonable. Jim periodically would show me the before and after in heavily worn areas. We entertained two days later and were asked if the carpet was new!
Description of Work: Cleaned family room wall to wall, stairways, hallways, and open areas of bedrooms.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Jeremy D.
09/2012
5.0
carpet cleaners, upholstery cleaning
+ 0 more
Jim showed up on time, and got set up really quickly. Jim walked the house, got an idea of what order he wanted to do things in, and went right to work. He was prompt, friendly, and very polite. He worked diligently, and got a lot of stains out of places that we thought would never go away (until we replaced the carpet!). The bar stools were impromptu, and he did them as well. With the Angies List discount, I think this was a steal, because for me to do the work with a machine from Home Depot, it would've taken me DAYS to get the job done. Jim was in and out in less than 4 hours! For the service provided, and advice given, I would HIGHLY recommend Jim to anyone. Communication was great, and the work showed his pride in the work, which is something I can appreciate!
Description of Work: Carpet cleaning on approx. 1400 sq. ft., an area rug, and 5 bar stools.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carrie S.
09/2012
5.0
carpet cleaners
+ -1 more
Thanks Jim for a job well done!
Description of Work: Jim did a great job cleaning our carpets. He cleaned approximately 1,200 square feet of carpet plus 2 sets of stairs. There were several stains that needed attention and Jim did a great job getting those areas cleaned. His quote to me over the phone was right on track. I ended up reducing the area of carpet cleaned and therefore that was the only reason the price went down from his quote. His system is very sanitary and I felt very pleased that our carpets were not only cleaned but sanitized.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$330
Frank B.
09/2012
5.0
carpet cleaners
+ -1 more
I have a house full of white carpets and toddlers so needles to say I have had my share of carpet cleaning experiences (mostly bad). I am so pleased to have finally found Jim form JEJ Masterclean. He was professional on the phone and in person, on-time and very reasonably priced and, most importantly I have never seen my carpets look better. My only complaint is that I didn't have him do the whole house! I will definitely be calling Jim again.
Description of Work: Jim cleaned several large cream colored area rugs - some sort of synthetic and a medium size wool rug with a lot of colors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Margaret M C.
09/2012
5.0
carpet cleaners
+ -1 more
Jim arrived on time, looked over the room and the stain in question and didn't express any reservations about being able to remove the stain. I asked him what it would cost to do another smaller room next to the family room that wasn't as dirty or stained, but it seemed logical to have it done while he was there. With the additional work, I was eligible for a discount on the total price, and only wound up paying slightly more than the original quote. The cleaning was done very well and efficiently, without mess or odor, and I was VERY pleased with the results. The carpets looked bright and clean and were dry the following day for the buyer's walk-thru. I was treated in a professional, friendly and fair manner. I would use JEJ Masterclean services again and would recommend Jim to anyone who asked.
Description of Work: I selected JEJ Masterclean because of excellent customer ratings here on Angie's List. I had just moved out of my house and was taking care of the final cleaning prior to closing and a new owner taking possession. There was a light-colored berber carpeting in the lower level family room that I had been using as my office for a number of years. I didn't think it was as dirty as it was, but once I saw the room without the furniture in it, I was very glad that I had decided to make an appointment to have the carpet cleaned. The job I had estimated over the phone was just one large room and adjoining closet. As such, the job was going to be the minimum charge, which seemed reasonable. The carpet needed a thorough cleaning overall, and there was one area in particular that had a mysterious stain for which I couldn't identify the original source. Jim sounded confident over the phone, when he gave me the estimate, that he would be able to treat the stain and make it disappear.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Lesley N.
08/2012
5.0
carpet cleaners
+ -1 more
I called Jim to get quotes for cleaning the stairs, upstairs hallway, two area rugs, a sofa, and love seat. He gave me the prices over the phone and we agreed to schedule a future date convenient for both of us. I called him back to schedule a date and he called to confirm he was on his way. Did a nice job of getting out the stains and shaping it up like new. We decided at this time to do only the stairs and upstairs hallway. I will be calling him in the future to do more work for us. The prices are very good, they are reliable, and do great work.
Description of Work: They cleaned the carpet on our stairs and upstairs hallway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$84
Elizabeth J.
08/2012
5.0
carpet cleaners
+ -1 more
Fantastic service and results! I have a rental condo that had already had the carpet cleaned by another service but it still had a large number of spots. After reading on Angie’s List about the amazing results that JEJ has been able to achieve, I decided to try them to see if they could improve the look of the carpeting. I left a message for Jim and got a call back in an hour or less. He gave me an estimate over the phone based on the approximate square footage of the carpeting. I told him I wanted to schedule an appointment right away, but he said he was leaving on vacation in a few days. However, he volunteered to fit me in if I was willing to take a 6:45 am appointment. I agreed and am glad I did. Jim arrived on time, was pleasant (even at that time of the morning) very professional and courteous. After looking at the carpeting, he was optimistic he would be able to get most of the stains out. He told me he has been in the business for over 20 years (I believe he is the only employee) and that it is the expensive equipment he has and the cleaning solutions he uses that make all the difference. He worked quickly but thoroughly and was very accommodating about moving furniture. I was amazed by the results! I would never have believed that the 10 year old carpeting could look so good! All but a few of the worst stains came out -- Jim showed me where they were and explained why they were permanent. It was an extremely positive experience and well worth the cost! I will use JEJ again and will recommend Jim to all my friends.
Description of Work: Cleaned approximately 600 square feet of 10 year old carpeting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$177
Diane F.
08/2012
5.0
carpet cleaners, floor cleaning
+ 0 more
I am always impressed with his professionalism, kindness, and quality of service. He shows up on time, and ready to provide his service. I will continue to use him in the future. Diane Faller
Description of Work: I have used JEJ Masterclean several times now, each year to clean my carpets, or furniture.
Phenomenal service. Jim is a professional in every sense of the word. He takes pride in his work and strives to satisfy his clients. He goes above and beyond the call of duty to make sure the job is done right .Plus he's an friendly, easygoing person. We'll be using him annually, and will recommend him eagerly to friends.
Description of Work: Jim cleaned our sofas and the cushions on our dining chairs. He also power washed the garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
Claudia C.
08/2012
5.0
upholstery cleaning
+ -1 more
Jim is so responsive! He called me back within one hour of my inquiry via email. He was able to squeeze us into his schedule before he left for vacation, literally coming to our home at 6:30 AM on the day he was leaving for vacation! He did a great job. The furniture looks like new. He set our fans in front of the furniture to assist with drying. And he's such a nice man! I had to leave before he was finished so he even called me the next day from his VACATION to be sure I was happy. It's so nice to know that when I call Jim, he will respond quickly, he'll be on time, he'll be pleasant to work with and he will do a great job! I highly recommend JEJ Masterclean for any of your cleaning needs.
Description of Work: Jim from JEJ Masterclean cleaned a couch, a recliner and a queen size mattress for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$212
ROSEMARY C.
07/2012
5.0
carpet cleaners
+ -1 more
i got jim's name from angies list. one of the reasons i called him was because he was local. having had a business in the area i like to support local businesses. he gave me an estimate over the phone and made an appointment withina few days. he arrived on time. he had excellent equipment and did a great job. turned out the final bill was a little less than the originalestimate. would use his service again...
Description of Work: did a great job. carpet looked like new after cleaning. i would call him againand refer him to others.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Robert L.
07/2012
5.0
carpet cleaners
+ -1 more
Arrived at the agreed on time,performed all work as promised. Wilcall him again.
Description of Work: Cleaned carpet in all rooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$271
Kevin S.
07/2012
5.0
house cleaning, pressure washing
+ 0 more
James did an excellent job of cleaning our front porch, front door screens, porch window, and siding. A bird's nest in the front porch area caused many bird droppings to be deposited there. He made sure everything was done to my satisfaction
Description of Work: James from Masterclean pressure washed our front porch. There was many bird droppings that had to be washed away due to a bird's nest.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Michael L.
06/2012
5.0
carpet cleaners
+ -1 more
Jim was breath of fresh air, from my first phone call through the completion of the service. We set an appointment, he arrived on time and comfirmed the cost, which was less than his estimate. He worked hard, was professional and his results were outstanding. I will use him again and highly recommend him to everyone.
Description of Work: Jim cleaned carpets in 2 rooms and area rugs in 2 other rooms, as well as 3 door mats.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$169
Bonnie M.
06/2012
5.0
carpet cleaners, upholstery cleaning
+ 0 more
I called JEJ Masterclean when our ejector pump failed and sewer water flooded our carpet in the basement just after having some friends move in to the basement a few days before. He came out to look at the carpet the same day. He recommended calling a carpet guy he has worked with to remove and replace the wet padding and let the carpet dry completely before he would come back to clean and sanitize the carpet. The person he referred us to was very responsive and profession too. Once the padding was replaced and the carpet put back. Jim fit us into his schedule on a Saturday morning. He was punctual, very professional. He even ended up cleaning a small room off our basement for free. He attempted to remove a stain from the room and said that he didn't want the rest of the carpet to look funny so he just cleaned the whole room. We also had Jim clean our family room carpet and 2 couches. He did a great job on everything and was so so comforting and helpful in this stressful emergency situation. We will definitely be calling JEJ Masterclean for our carpet and upholstery cleaning needs.
Description of Work: Sanitized and cleaned our basement carpet after our ejector pump failed and soaked it with sewer water. He also cleaned our family room carpet and twp couches.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Jennifer M.
06/2012
5.0
carpet cleaners, upholstery cleaning
+ 0 more
Very timely - fit me into his schedule in just a few days, arrived on time, worked extremely hard to make our couch look good as new! Definitely will be having him come clean more furniture and carpets in the future!
Description of Work: Jim cleaned a small sectional for us. It hadn't been cleaned since we purchased it nearly 8 years ago and it looks good as new! Can't believe all the stains and markings from kids spills that came out!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Coby M.
06/2012
5.0
carpet cleaners, house cleaning, floor cleaning
+ 1 more
We were extremely pleased with the job. Not only was Jim responsive to our needs, he went over and above. We thought we might have to replace the 6 year old refrigerator, but with Jim's excellent work, it now looks brand-new! The kitchen floor was also a mess, and now also looks new. Jim works alone, doing the work of several people. He has a wonderful work ethic, and we would certainly call on him for future needs.
Description of Work: Our church contracted with Jim to do an overall "move-out, move-in" cleaning including carpets in our very old parsonage. We also wanted the inside window glass cleaned. The house has 4 bedrooms, 2 baths, kitchen, dining room and living room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
KATIE S.
06/2012
5.0
pressure washing
+ -1 more
Jim arrived promptly at 8:00 AM Wednesday and made sure that the floor was well protected from any possible wetness. He cleaned every inch of the basement, including the cellar entrance, and uncovered a floor drain I didn"t even know we had! He was able to clean off much of the moss from the side of the house too. I couldn"t be more satisfied, and certainly appreciate being able to use the basement again without tracking dust throughout the house.
Description of Work: I recently had my basement cleaned out of 40 years accumulation of "stuff". The basement was empty, but covered in dust from my husband's shop. I called JEJ Masterclean and Jim came on Monday to give me an estimate for steam cleaning the basement. He also agreed to try to remove some moss on the north side of the house. He explained the procedure, measured the basement and determined the best entrance to use when he came to set up the equipment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$543
William H.
05/2012
5.0
carpet cleaners
+ -1 more
I cannot say enough good things about this company. Jim was professional in every way. He arrived right on time. The carpets looked new after he was through with the work. He had state of the art equipment, and a wealth of knowledge about the business. I would recommend him to anyone, and will use him again in the future. I wish all contractors were as professional as he is. I have no doubt in my mind that Jim is a person who truly cares about his reputation.
Description of Work: Jim cleaned three bedrooms, one hallway, 14 stairs, and one family room
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$237
Vicki B.
05/2012
5.0
carpet cleaners
+ -1 more
Kept in touch by phone prior to cleaning. arrived promptly. walked through each room and measured it. gave me a price which was more than fair. placed protection under each leg of furniture throughout. The end result was just amazing. I could hardly believe my eyes. The carpet was very very soiled in 2 bedrooms where my teenage grandsons "hang out." He cleaned them both beautifully. Thank you so much for your professionalism.
Description of Work: 4 bedrooms, family room, living and dining room, and stairs - full house cleaning. Absolutely amazing service and end result was fantastic. What a great find. I would give this company a 4 **** rating.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Anita E.
05/2012
5.0
carpet cleaners, upholstery cleaning
+ 0 more
From the beginning, Jim was responsive and very professional. I called him and he was able to fit me into his schedule within the next couple days and was very accommadating when i needed to reschedule services. When he arrived to do the work he was right on time. He took a few minutes to explain what he would be doing with all the pieces and then got right to work. I was very happy with the way the area rugs turned out and overjoyed at how nice the carpets in our upstairs rooms came out, as we had already had them cleaned after renters with two big dogs moved out and they left the carpets heavily soiled with pet oils and other stains. The previous carpet cleaner (also an angies list highly rated company) said that due to the condition of the carpets there was only so much he could do so I had given up that i would ever feel the carpets were truly cleaned. I reluctantly asked Jim to try and see what he could do. He was able to get the mystery stains out and the carpet is in far better shape after he cleaned it.....not like the day we bought it but darn close. We will be having Jim back to reclean the master bedroom as well based on this experience. I cant imagine you could go wrong hiring Jim, he is a pleasure to work with, very knowledgeable and honest. I highly recommend him.
Description of Work: I had two 8x10 wool area rugs, Carpet in two rooms and one glider with ottoman cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$246
Stephen L.
05/2012
5.0
carpet cleaners
+ -1 more
Jim provided a detailed quote and explained the process over the phone. He arrived on time and performed the service exactly as described, with excellent results. Our carpet, which is six years old and had never been professionally cleaned before, looks like new.
Description of Work: Cleaned one large room and a set of stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
stuart L.
05/2012
5.0
carpet cleaners
+ -1 more
Outstanding in all respects. AND he called the next day to make sure all was OK.
Description of Work: Cleaned the carpeting on main floor, stairs and hallway, bedroom, and lower den. Approx 1400 sq feet. About 4-1.2 hours.
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*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Pressure Washing,
Ceramic Tile,
Water & Smoke Damage
FAQ
JEJ Masterclean Inc is currently rated 5 overall out of 5.
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: 7:00 AM - 4:00 PM
JEJ Masterclean Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, JEJ Masterclean Inc offers free project estimates.
Yes, JEJ Masterclean Inc offers eco-friendly accreditations.
Yes, JEJ Masterclean Inc offers a 10% senior discount.
No, JEJ Masterclean Inc does not offer emergency services.
Yes, JEJ Masterclean Inc offers warranties.
JEJ Masterclean Inc offers the following services: Residential and commercial carpet and upholstery cleaning, concrete pressure washing of basement, crawlspace and garage floors, tile, grout & floor cleaning. Carpet and upholstery scotchguard applications.