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JEJ Masterclean Inc

Carpet Cleaning, Upholstery Cleaning, Floor Cleaning and Waxing,

About us

JEJ Masterclean is a residential and commercial full service cleaning contractor specializing in detail cleaning. I have 45 years experience working in the cleaning industry which included 28 years as a field technician for Servicemaster and four years as a general manager of ten franchises. Due to the downturn in the economy I was released from ServiceMaster. I have decided to take my lifetime of cleaning experience and start my own company where I can continue to serve you, the customer, with a personalized service and detail cleaning. All work performed by Master clean will be done by myself, the owner. I am a strong believer in the importance of quality customer service and this enables me to provide you with the quality and professionalism you deserve. There are no initial service fees or trip charges. I can also be contacted directly at 847-562-6303 0r you can contact me by email at Jim.masterclean2@gmail.com. I look forward to the opportunity of providing service for all of your cleaning needs.

Business highlights

17 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Eco Friendly

Services we offer

Residential and commercial carpet and upholstery cleaning, concrete pressure washing of basement, crawlspace and garage floors, tile, grout & floor cleaning. Carpet and upholstery scotchguard applications.

Services we don't offer

Commercial janitorial services.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

5.0630 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 451-475 of 630 reviews

Bob B.
02/2013
5.0
carpet cleaners
  + -1 more
He was very punctual. A very professional, detailed job was done.
Description of Work: We had our family room and stairs carpeting cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

CATHERINE W.
02/2013
5.0
carpet cleaners
  + -1 more
JEJ did a great job! He was able to schedule us promptly, was on time & very responsive. The existing wall to wall carpet condition was borderline between needing cleaning & having to be replaced. JEJ got the carpeting cleaner an I ever thought it could be. Very pleased with the service, pricing & quality of work.
Description of Work: Cleaned carpeting prior to move-in

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Joan K.
02/2013
5.0
carpet cleaners
  + -1 more
I was very pleased and happy with their service. They did a very good job.
Description of Work: They cleaned the carpets throughout my home including a staircase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kevin T.
01/2013
5.0
carpet cleaners
  + -1 more
Jim was very professional, prompt and courteous, did a phenomenal job on the carpets. Got some (what I thought were) dark stains out on the carpet. A+
Description of Work: Pre-treated, spot treated and steam cleaned whole-house carpet including stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Charles K.
01/2013
5.0
carpet cleaners
  + -1 more
service was prompt, accurately quoted and the job was done completely to my satisfaction. I would recommend JEJ Masterclean for any job, large or small.
Description of Work: complete carpet disinfect and cleaning for my basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Shirley F.
01/2013
5.0
carpet cleaners
  + -1 more
Very professional and thorough. You get what you pay for.
Description of Work: Cleaned carpets and removed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TIMOTHY G.
01/2013
5.0
carpet cleaners
  + -1 more
Our time to get this job completed was limited and we were happy that the company could meet our specific time frame. He quickly responded to our inquiry and spent the time to get the details of our house. He arrived on time and completed the job in the time he had given. The result truly amazed us. All of the carpets looked fantastic including the ones that had bad stains which he was able to get out. We will definitely be calling this company again when we need more cleaning done
Description of Work: We hired JEJ Masterclean to clean all of the carpets in our house prior to us moving in. This included 3 bedrooms, a living room and a large basement area. .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$536

Hilary Q.
12/2012
5.0
carpet cleaners
  + -1 more
Provider was very communicative, prompt, and professional. Worked hard to clean some fairly dirty carpets; gave us recommendations on how to keep carpet cleaner in the future. Was friendly, competitively priced, and very commuincative.
Description of Work: Cleaned all carpets in our new home; cleaned a microfiber sofa

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

bryan W.
12/2012
5.0
carpet cleaners
  + -1 more
The job went extremely well and I will call him again and recommend him to anyone who wants a fantastic carpet cleaning done.
Description of Work: Jim cleaned all of the carpet in my house and made it look completely new! He was prompt, very pleasant, and did an amazing job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Sharon R.
12/2012
5.0
carpet cleaners
  + -1 more
The service was great. James answered promptly when I called and was able to schedule a time for the next week. Unfortunately, my work schedule changed and I had to re-schedule. He was very nice about changing the date. James said that he would be there by 8:00 so he could get started before I left for work. He was at my house and ready to get started by 7:45. We have two very badly behaved dogs and my carpets were in terrible shape. James warned that he may not be able to get out all the stains. He had given me an estimate of $214 over the phone based on my description of the rooms. When he did the measurements, he revised the amount to $202. I had to go to work and wasn't in the house while James was cleaning the carpets. When I got home, I was amazed and thrilled. The carpets looked and smelled like new. I was not expecting such a great result. From now on, James is the only carpet cleaner I'll use.
Description of Work: I hired James to clean the carpeting in my living room, dining room and two staircases.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$202

Maryanne W.
12/2012
5.0
carpet cleaners
  + -1 more
Excellent service. He called to say he was "on his way"; arrived early; measured the areas needing cleaning; explained his methods; provided the total cost before he began the service; carpets looked new - even the traffic areas were restored. I have never been more pleased with a carpet cleaning service. This owner/operator, James Jassak, is extremely professional, a "rare find" in this business. I will use him in the future and recommend him to anyone in need of his services.
Description of Work: Four rooms of carpeting were pretreated and cleaned by Jim Jassak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$272

Thornton J.
12/2012
4.0
carpet cleaners
  + -1 more
Overall experience was positive from on-time arrival to completion of the job.
Description of Work: Basement cleaned after departure of a plumbing contractor. Provider was knowledgeable and professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Patricia F.
12/2012
5.0
house cleaning
  + -1 more
I looked at the reviews and chose JEJ Masterclean because they had 100% A's. I can see why! Jim was very professional, personable, accommodating to our particular needs, and went that extra mile. He arrived right on time and did an excellent job! Would highly recommend him! A++
Description of Work: Cleaned our basement in two separate visits so that boxes could be moved to one side and then the other.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Gary G.
11/2012
5.0
carpet cleaners
  + -1 more
Called Jim after finding him on Augies List. I needed a fast turnaround and Jim was able to schedule me within a couple of days. He arrived on time and did a super job at a reasonable. My neighbor has now used him also.
Description of Work: Carpet cleaning. 7 rooms and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$391

CARLA M.
11/2012
5.0
carpet cleaners
  + -1 more
Jim arrived on time and explained what he was going to do. He treated the pet stains and high traffic areas then steam cleaned them. He spent about 2 hours cleaning two rooms of carpeting and they look like brand new. He did an amazing job and the actual cost was less than he quote.
Description of Work: Stain removal and cleaning of two rooms of carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$163

Jeffrey B.
11/2012
5.0
carpet cleaners
  + -1 more
He was good. He was very professional, friendly, and meticulous. I would use him again.
Description of Work: He cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul D.
11/2012
5.0
carpet cleaners, house cleaning
  + 0 more
Jim was very easy to work with as we tried to get the condo painted and cleaned in a two week period. One re-schedule was necessary on my part due to painting not completed and Jim was very easy to work with even though he was quite busy. Jim arrived early for the job and we were able to get everything squared away. I arrived back at about 6:00 PM and the condo was perfectly cleaned and the carpets were also cleaned. Jim went above and beyond to make everything sparkle and we were able to get it on the market that Monday. Jim was a very personable and efficient person and I would recommend him to anyone in need of housecleaning or carpet cleaning. I am so glad we were able to find him on Angie's List.
Description of Work: Jim completely cleaned the condo prior to putting on the market for sale.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$431

Madeline L.
11/2012
5.0
carpet cleaners
  + -1 more
Jim arrived promptly and finished the job in about 2 hours. He cleaned the carpet that covered the risers as well as the stairs themselves. I have never seen that done before and appreciated the attention to detail. The carpets dried more quickly than I thought they would. We could not have asked for more courteous or professional service. Our carpets are ready for the holidays!
Description of Work: JEJ Masterclean cleaned the carpets in 3 rooms, stairs, a landing, and a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

NANCY P.
11/2012
5.0
carpet cleaners, upholstery cleaning, oriental rug cleaning
  + 1 more
Fantastic! He helped me rotate rugs and move furniture out of the way. He was honest about dry-cleaning vs. washing a tricky cotton covered chair and it came out beautiful.
Description of Work: Jim gave me an estimate over the phone for 2 sofas, an Oriental rug, chair, and two ottomans. He was so easy, friendly, and I could tell honest, over the phone that I made an immediate appointment. He arrived early, surveyed the work, actually lowered the price on another carpet I added in and started in on the job. 3 hours later I have fresh carpets and furniture and I can't praise him enough. DO NOT LOOK ELSEWHERE!! He owns and conducts his business the way all people should. Thank you Jim!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Carol D.
10/2012
5.0
carpet cleaners
  + -1 more
We had Jim in January, we got him from Angie's List. We have to say of all the Angie's list contractors we have had, Jim is the best. He is always on time,conscientious and hard working. He is very polite and friendly. He does a fantastic job. He takes his time to do the best job possible. He will be cleaning out carpets and furniture for a time.
Description of Work: Cleaned 3 carpeted rooms, sectional sofa and safeguarded all.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

GLORIA W.
10/2012
5.0
carpet cleaners
  + -1 more
The carpets look better than when they were new. Jim was easy to get in touch with. He returned calls promptly. He arrived on time and was very professional. This was the best carpet cleaning experience that we have ever had. We will definitely use Jim again.
Description of Work: Jim cleaned our upstairs’ carpet and carpet on our stairways. We have four good size rooms and two stairways.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$296

Julie P.
10/2012
5.0
carpet cleaners
  + -1 more
Jim was great! He was nice, on time and very professional. And my carpets look great! Jim takes pride in what he does. He does not just hurry through the job. I will definitely call Jim again when needed.
Description of Work: I had the carpet cleaned in my entire house along with 2 area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

David W.
10/2012
5.0
carpet cleaners
  + -1 more
We were so happy with his responsivness and results. We had odor from our pet that was eliminated and the whole area looked very fresh and clean when he was done.
Description of Work: Carpet cleaning of bedrooms, stairs and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

HOPE F.
10/2012
5.0
carpet cleaners
  + -1 more
Customer satisfaction is a term thrown around loosely. Jim of JEJ takes this seriously. He clearly explains his equipment and methods. He makes sure you are satisfied after each area is cleaned. He works extremely ard and is very thorough - he does not rush through his job He is professional and personable. He like to bring the carpet back to its original state and does not believe in upcharges by suggesting additional services that add chemicals to your carpet or upholster (it's possible he offers these you insist). We were very pleased with the outcome but with all carpet cleaning, it's best to be realistic about worn carpet and permanent stains that nobody can resolve. We changed carpet cleaners to give JEC a try (based on Angies List reviews) and Jim will now be our go-to service twice a year.
Description of Work: Tacked down carpet and upholstery cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$471

Rebecca R.
10/2012
5.0
carpet cleaners
  + -1 more
What a wonderful experience! I sent Jim an email and he got back to me right away even though he was on vacation! The carpet cleaning was scheduled within four days of my email and I couldn't be happier. Jim was meticulous, professional, and my carpets look like new. Jim called me before he left the house to explain what he had done and asked me to call him when I arrived home so that I could offer him feedback on the services. I'm thoroughly impressed with Jim and his company. Thank you!
Description of Work: Two bedroom carpets (off-white) and three area rugs were cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Contact information

23299 W Hillcrest Dr, Lake Zurich, IL 60047

http://www.jejmastercleaninc.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 4:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Pressure Washing,
Ceramic Tile,
Water & Smoke Damage

FAQ

JEJ Masterclean Inc is currently rated 5 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:00 AM - 4:00 PM

JEJ Masterclean Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, JEJ Masterclean Inc offers free project estimates.
Yes, JEJ Masterclean Inc offers eco-friendly accreditations.
Yes, JEJ Masterclean Inc offers a 10% senior discount.
No, JEJ Masterclean Inc does not offer emergency services.
Yes, JEJ Masterclean Inc offers warranties.
JEJ Masterclean Inc offers the following services: Residential and commercial carpet and upholstery cleaning, concrete pressure washing of basement, crawlspace and garage floors, tile, grout & floor cleaning. Carpet and upholstery scotchguard applications.
Commercial janitorial services.

Contact information

23299 W Hillcrest Dr, Lake Zurich, IL 60047

http://www.jejmastercleaninc.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 4:00 PM