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JEJ Masterclean Inc

Carpet Cleaning, Upholstery Cleaning, Floor Cleaning and Waxing,

About us

JEJ Masterclean is a residential and commercial full service cleaning contractor specializing in detail cleaning. I have 45 years experience working in the cleaning industry which included 28 years as a field technician for Servicemaster and four years as a general manager of ten franchises. Due to the downturn in the economy I was released from ServiceMaster. I have decided to take my lifetime of cleaning experience and start my own company where I can continue to serve you, the customer, with a personalized service and detail cleaning. All work performed by Master clean will be done by myself, the owner. I am a strong believer in the importance of quality customer service and this enables me to provide you with the quality and professionalism you deserve. There are no initial service fees or trip charges. I can also be contacted directly at 847-562-6303 0r you can contact me by email at Jim.masterclean2@gmail.com. I look forward to the opportunity of providing service for all of your cleaning needs.

Business highlights

17 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Eco Friendly

Services we offer

Residential and commercial carpet and upholstery cleaning, concrete pressure washing of basement, crawlspace and garage floors, tile, grout & floor cleaning. Carpet and upholstery scotchguard applications.

Services we don't offer

Commercial janitorial services.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

5.0630 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 176-200 of 630 reviews

Tara C.
01/2018
5.0
ceramic tile, floor cleaning
  + 0 more
Jim had cleaned our carpets the week before, and we were very happy with it, so we decided to have our tile and grout cleaned as well. He was able to schedule us the following week. He was great to work with again and we were very happy with the work!
Description of Work: Tile and grout cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JEJ Masterclean Inc
Hi [Member Name Removed], Thanks so much again for posting a review. I look forward to working with you on your future cleaning projects. Jim

Tamara B.
01/2018
5.0
carpet cleaners
  + -1 more
From the first phone call all the way through the completed job, Jim was professional and did a fantastic job! He returned my call promptly, arrived on time for our cleaning, walked through the areas and thoroughly described the work he would do. Our carpets came out way better than we expected. He took time and care to get stains out. We will definitely hire JEJ Masterclean again...and won't wait so long to get our carpets cleaned next time.
Description of Work: We needed our carpet cleaned and some stains removed in our master bedroom, loft and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$206

Response from JEJ Masterclean Inc
Hi [Member Name Removed], Thank you Again for taking the time to post a review and share your thoughts on your service experience. It was nice to meet you both and I will look forward to working with you on your future cleaning projects. Jim

Sylvia A.
01/2018
5.0
carpet cleaners
  + -1 more
I had a very tight schedule and timeline so I had to leave them with the house on their own and asked if they would lock up afterwards which they did. I was very appreciative of that because they helped me out on a very hectic day to get it done. They were very easy to work and very professional.
Description of Work: They cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from JEJ Masterclean Inc
Hi [Member Name Removed], Thank you for taking the time to review my company. I’m glad I was able to accommodate your time frame. I look forward to working with you on your future cleaning projects. Jim

Tara C.
01/2018
5.0
carpet cleaners
  + -1 more
We were very happy with everything. Jim was great... Professional, punctual, a pleasure to work with and we're very happy with how the carpets look!
Description of Work: General carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JEJ Masterclean Inc
Hi [Member Name Removed], Thank you for taking the time to post a review on your service experience. I’m glad you were happy with the outcome of the work performed. I look forward to seeing you next week for the cleaning of your tile and grout flooring. Jim

Frederick S.
01/2018
5.0
carpet cleaners
  + -1 more
Excellent. JEJ was on time, responsive, and did an excellent job. We were very pleased with their work. Plan to have them back in March to do another section of house.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from JEJ Masterclean Inc
Hi [Member Name Removed], Thank you for taking the time to share your thoughts on your service experience. I am glad I was able to meet your expectations. I look forward to working with you on your future cleaning projects. Jim

Judith H.
12/2017
5.0
carpet cleaners
  + -1 more
Jim was punctual and extremely thorough. His price seemed quite fair. It was a pleasure to work with him and the rugs look terrific. I recommend him and his work.
Description of Work: Cleaning of four rooms , stairs and an upholstered chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from JEJ Masterclean Inc
Hi [Member Name Removed], Thank you so much for taking the time to review your experience with my company. I’m glad I was able to meet your expectations. I appreciate the opportunity to provide service for your cleaning project and I will look forward to working with you on your future cleaning projects. I wish you and your family a Merry Christmas and a Happy New Year. Jim

Lenora N.
12/2017
5.0
carpet cleaners
  + -1 more
Everything went very good. Carpets look very good. Jim explained everything and was polite and professional.
Description of Work: Jim cleaned the carpet in living room, 2 hallway, 3 bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JEJ Masterclean Inc
Hi [Member Name Removed], Thank you for taking the time to share your thoughts on your service experience. I really appreciate the opportunity and will look forward to working with you on your future cleaning projects. Have a great holiday and a Happy New Year

Anson A.
12/2017
5.0
carpet cleaners
  + -1 more
It went well, all carpet was cleaned in a timely fashion. They were promptly on time and was able to get a number of hard clean old stains that other cleaners weren't able to get out.
Description of Work: Basement and 3 bedrooms carpet cleaned

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JEJ Masterclean Inc
Hi [Member Name Removed], Thank you for taking the time to post a review. I appreciate the opportunity to provide service for your cleaning project and I will look forward to working with you on your future cleaning projects. Happy Holidays to and your family. Jim

John A.
12/2017
5.0
carpet cleaners
  + -1 more
The experience could not have gone better. Jim is a nice man, very professional and excellent at his work. Ours was a small job and I was concerned that he wouldn't be interested, especially when I need to reschedule. The size of the job didn't seem to matter as Jim was responsive, polite and on time. The results are outstanding. I will certainly hire him again and recommend him to my closest friends.
Description of Work: Small job; only a single room and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from JEJ Masterclean Inc
Hi [Member Name Removed], Thank you for taking the time to share your thoughts on your service experience. I’m glad I was able to meet your expectations. I will look forward to working with you on your future cleaning projects. Happy Holidays to you and your family. Jim

thomas M.
12/2017
5.0
carpet cleaners
  + -1 more
Excellent as usual. 10/10 would hire again. Small independent practitioner, very precise, lots of experience.
Description of Work: Cleaning of two area rugs and stair carpeting after a very sick dog made a mess.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JEJ Masterclean Inc
Hi [Member Name Removed], Thank you for taking the time to post a review on your service experience. I will look forward to working with you on your future cleaning projects. I appreciate your continued support of my company. Happy Holidays to you and your family. Jim

MARGARET T.
12/2017
5.0
upholstery cleaning
  + -1 more
Great as usual! Always professional and wonderful service!
Description of Work: Two chsirs and an oversized sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JEJ Masterclean Inc
Hi Lynn, Thank you for the opportunity to provide service for your cleaning project. I appreciate you taking the time to post a review. I look forward to seeing you again next year. Have a great holiday. Jim

Nate C.
11/2017
5.0
carpet cleaners
  + -1 more
Absolutely AMAZING!!!!!! Jim is the definition of a professional. I wasn't sure how clean he could get th carpet since I had rented various cleaners in the past with minimal success. After the job was complete, Jim walked me through and made sure I was satisfied with the results. SPEECHLESS is a total understatement. Our realtor said, "WOW" and my wife said "That's AMAZING!" There's a reason why Jim is usually booked a few weeks out, because he's the best in the business.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JEJ Masterclean Inc
Hi [Member Name Removed], Thank you so much for the glowing review on your service experience. I’m glad I was able to exceed your expectations. I will look forward to working with you again on your future cleaning projects. Happy Holidays to you and your family. Jim

Robin J.
11/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Jim was very professional and spent a lot of time ensuring the job was well done.
Description of Work: Carpet and upholstery cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JEJ Masterclean Inc
Hi [Member Name Removed], Thank you for taking the time to share your thoughts on your service experience. I appreciate the opportunity to provide service for your cleaning project and I look forward to working with you again on your future cleaning projects. Have a nice upcoming holiday. Jim

Jeff M.
11/2017
5.0
carpet cleaners
  + -1 more
On time, professional, excellent job. Would highly recommend.
Description of Work: Residential carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from JEJ Masterclean Inc
Hi [Member Name Removed], Thank you for taking the time to post a review. I look forward to working with you again on your future cleaning projects. Have a great holiday. Jim

Mary M.
11/2017
5.0
carpet cleaners
  + -1 more
Jim did an amazing job on my carpeting. It had not been cleaned in three or four years. It was dirty, and had stains from two cats. Once the cats' issues were cleared up, I called Jim and hoped for the best. Jim gave me options for treating the stains, the overall carpet and the cost. It truly looks brand new!
Description of Work: Clean 4 rooms and hallway in my apartment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JEJ Masterclean Inc
Hi [Member Name Removed], Thank you for taking the time to post your thoughts on your service experience. I am glad I was able to exceed your expectations. I look forward to working with you on your future cleaning projects. Jim

Marshall H.
10/2017
5.0
carpet cleaners
  + -1 more
outstanding, no problems will hire again.james is very friendly/professional and takes pride in his work.again outstanding job!!!!!!
Description of Work: 4bedrooms/walk in closets /hall area and stairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$410

Response from JEJ Masterclean Inc
Hi [Member Name Removed], Thank you for taking the time to post your thoughts on your service experience. I’m glad I was able to meet your expectations. I look forward to working with you again next year. Jim

Fred F.
10/2017
5.0
carpet cleaners
  + -1 more
Have used this company a number of times. Set up appointment three weeks ago at my request. Jim arrived right on schedule, we did a quick run-through of the work. He explainted the cost for everything to be cleaned. Jim completed the job in about 2 1/2 hours. Carpet looks brand new and chairs look fresh and bright.
Description of Work: Cleaning carpets in office, upstairs landing, two sets of stairs, living room and family room. Also applied stain resistant to office, upstairs landing and living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$453

Response from JEJ Masterclean Inc
Hi [Member Name Removed], Thank you for sharing your thoughts on your service experience. I’m glad I was able to meet your expectations. I look forward to seeing you again in 6 months. Jim

KATHLEEN H.
10/2017
5.0
carpet cleaners
  + -1 more
Very well. Quickly and nicely done!
Description of Work: Carpet and stairs in our lower level

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205

Response from JEJ Masterclean Inc
Hi [Member Name Removed], It was nice to see you and your Mom again. Thank you for having me back out for your cleaning project. I look forward to working with you again on your future cleaning projects. Jim

James J.
09/2017
5.0
carpet cleaners
  + -1 more
GREAT!!!! Would definitely hire again
Description of Work: Carpet and rug cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JEJ Masterclean Inc
Hi [Member Name Removed], Thank you for taking the time to post a review. I appreciate the opportunity to provide service for your cleaning project and look forward to working with you again on your future cleaning projects.

wayne R.
09/2017
5.0
carpet cleaners
  + -1 more
Jim called before arriving to confirm. Measured all the areas to determine the price. He did 3 bedrooms, hall, stairs and 9x6 rug. He was very courteous and professional. Take care to cover the floors for his equipment. Done in about 2 hours. The carpets look great.
Description of Work: carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from JEJ Masterclean Inc
Hi [Member Name Removed] and Wayne, Thank you so much for your prompt review of your experience with my company. It was my pleasure to have the opportunity to provide service for your cleaning project. I am glad I was able to meet your expectations. I look forward to working with you on your future cleaning projects. Jim

Kristina B.
08/2017
5.0
carpet cleaners
  + -1 more
Outstanding job! Prompt, professional, and high quality work. Most of the pet stains were completely gone, and our carpets look so much brighter and new. Would strongly recommend.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JEJ Masterclean Inc
Hi [Member Name Removed], Thank you for taking the time to share your thoughts on your experience with my company. I appreciate the opportunity and I'm glad I was able to meet your expectations. I look forward to working with you on your future cleaning projects. Jim

Robert R.
08/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Excellent service, communication, attention to detail and efficiency of work. I will definitely work w JEJ again including other cleaning projects. A great experience.
Description of Work: Cleaning bedroom carpets (4) plus a number of area rugs and a large sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$715

Response from JEJ Masterclean Inc
Hi [Member Name Removed], Thank You for taking the time to review your experience with my company. I appreciate the opportunity and I look forward to working with you on your future cleaning projects. Jim

Victor C.
08/2017
5.0
carpet cleaners
  + -1 more
I left a voicemail to get an estimate for a move-out carpet cleaning for our townhouse for the following week. Jim called back 10 minutes later and was very professional and apologetic that he could not accommodate our schedule. He does all the work himself and gets booked up. His earliest opening was in 2 weeks. Maybe another time...
Description of Work: Carpet cleaning for a move-out of a townhouse.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JEJ Masterclean Inc
Hi [Member Name Removed], Thanks for sharing your thoughts. I'm sorry I was unable to accommodate your time frame . Good luck in your new home and maybe we can work together in the future. Jim

Kevin K.
08/2017
5.0
carpet cleaners
  + -1 more
Jim is a gem! We decided to try him based on Angie's List reviews. He listens well, and all his communications were clear to us. Jim did all the work, asked us to come inspect between sections, and put in a full days work. The high traffic areas and stairs look almost new. No damage to furniture or walls. Dried quickly, except one of the stairs which had a lot of stain pre-treatment needed a fan for 2 days. He proved himself caring and trustworthy, we liked his work.
Description of Work: Carpet cleaning whole house. We have 14-yr old carpet on 3 levels, with 3 carpeted stairs. It was cleaned about 5 years ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$882

Response from JEJ Masterclean Inc
Hi [Member Name Removed], Thank you for taking the time to share your thoughts about your service experience. I appreciate your kind words and I'm happy I was able to meet your expectations. I look forward to working with you on your future cleaning projects. Have a great summer. Jim.

Mayur J.
07/2017
5.0
carpet cleaners
  + -1 more
I found JEJ carpet cleaning on Angies list and found one other well known provider from nearby area, but the other provider never responded to my voicemail whereas Jim was very prompt and reached out the same day. He was very transparent of the cost involved and service he was going to provide. He did a great job in getting the carrpet cleaned and made them as good as new. I wouldnt hesitate to hire his services again.
Description of Work: Needed carpet cleaned for a townhome that we were renting

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JEJ Masterclean Inc
Hi [Member Name Removed], Thank You for taking the time to post a review. I appreciate the opportunity to provide service for your cleaning project. I look forward to the opportunity of working with you on your future cleaning projects. Jim

Contact information

23299 W Hillcrest Dr, Lake Zurich, IL 60047

http://www.jejmastercleaninc.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 4:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Pressure Washing,
Ceramic Tile,
Water & Smoke Damage

FAQ

JEJ Masterclean Inc is currently rated 5 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:00 AM - 4:00 PM

JEJ Masterclean Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, JEJ Masterclean Inc offers free project estimates.
Yes, JEJ Masterclean Inc offers eco-friendly accreditations.
Yes, JEJ Masterclean Inc offers a 10% senior discount.
No, JEJ Masterclean Inc does not offer emergency services.
Yes, JEJ Masterclean Inc offers warranties.
JEJ Masterclean Inc offers the following services: Residential and commercial carpet and upholstery cleaning, concrete pressure washing of basement, crawlspace and garage floors, tile, grout & floor cleaning. Carpet and upholstery scotchguard applications.
Commercial janitorial services.

Contact information

23299 W Hillcrest Dr, Lake Zurich, IL 60047

http://www.jejmastercleaninc.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 4:00 PM