UPRIGHT FENCES DOWNRIGHT PATIOS

This was supposed to be a 2 day job. The first day they came it was raining and they weren't able to get too much done, they just dug the holes (which they left uncovered as it continued to pour rain). Then they tried to say they would be back 3 days later! They then agreed to come back the next day. The following day they sent 2 workers who must have never put up a fence before. The fence looked TERRIBLE. At the lowest point to the ground the fence was 4 inches high. In some spots it was as high as 8-9 inches! Besides that they were also putting things together wrong, like the tension wire. We tried to call the owner of the company several times as soon as we saw the fence. We left numerous messages and he refused to call us back! We started leaving messages at about 5:30, and at about 8:00 we finally received a call from the head worker, NOT the owner. He promised he would be out at 7am to talk to my husband and see what was going on. My husband had to show up to work late because of this. They didn't bother to show up until after 7:30 knowing my husband had to leave for work. They then worked this 3rd day on fixing everything the workers the previous day had done. I then had to leave work to go home and approve the fence. These workers did a MUCH better job and the fence looked like it should have the day before. And if we didn't complain I would have had a horrible fence from the day before. Although the work was FINALLY to my satisfaction, I wanted to wait to pay for the owner to call me first, since we still hadn't spoken with him. Of course he was unavailable so that didn't happen. I paid my bill and shorted it $45 which is my husband s hourly rate since he missed an hour of work. We were also supposed to get privacy slats from this company that were supposed to be brought with them when they put the fence up but THEY messed up and didn't order them in time. My husband finally spoke to the owner who said he'll see what kind of a deal he can work us out with the slats to make up for what had happened and that he would call back. He said the LEAST he can do was deliver them for free, when they were supposed to have come for free with the workers anyways! That was a Thursday, he didn't call back, my husband finally called him the following Wednesday. He pretended like he didn't know anything and told us to talk to the lady in the office. She then told us the slats are there!. She didn't know anything about the conversation my husband had with the owner and she said she would talk to him about what he planned to do for us and call back. She then called back the following morning and said that since we already shorted them ($45 FOR THE HOUR THEY MADE MY HUSBAND MISS OF WORK) that they were not going to give us any deal. But they would do us the favor of delivering them for free. I am outraged at the way I was treated by this company. Their lack of professionalism is outrageous. I was treated so poorly throughout this whole process.