Precision Today Plumbing Heating Cooling Electrical

The cost was ridiculous. They couldn't or wouldn't itemize the work. They told me it would be over $1000 to install a basic sump pump that you can buy for $170. When I told them to pack up the price was dropped to $600 quickly. Still expensive. They should itemize the work order so you know what you are paying for. There is no way I would ever call Precision for service, installation or anything else.

There were two components of my job request. One was to unstop dual sinks in my master bathroom. While the first plumber worked on trying to rod out the pipes after 30 minutes he finally called for another plumber who had the right tool. The second plumber unstopped the sinks within a matter of minutes. The second request was to replace a fill valve in the toilet. After completing the task he recommended that he put in a new flapper for $45. Since the toilet did not have a running problem when the service request was made I couldn't understand why this was needed so declined. The toilet started running while the second plumber was finishing up the work on the sinks and I stated I needed to replace the flapper. Needless to say this didn't stop the toilet from running. After doing my own root cause analysis I found that the flush valve cylinder was loose and there was a slow leak coming from it. I placed another call and was given the same plumber. I explained what I found and he accused me of blaming him while denying he broke it and quoted me a of cost $300 to replace it. He said he would work with me on the price after I told him I might as well buy a new toilet. I said no thanks, made calls to other plumbers explaining what I found and they said that the tube had to break during the installation of the fill valve. I hired one of the plumbers I spoke with and he confirmed that the cylinder had been broken and the reason for the repeated running toilet. Mind you during this time the toilet was inoperable. The cost to fix it was $145 vs $300 plus parts and took him only a few minutes to repair. I cannot recommend a business who doesn't stand behind their work, thinks a customer is accusing them instead of accepting responsibility and fixing the damage done. I also feel they are overpriced as compared to other companies.

They are friendly and helpful. Recommended all options and did a fantastic job on explaining everything

The workmen did a fine job of cleaning everything before they left.

Carl was friendly and professional. He explained the entire rebuild of the toilet tank. Good pricing.

Great service great price ! We had an emergency and they came very quick.

I have filled out this questionnaire survey once before.

Water heater needed replaced asap. They were able to come out the following morning to provide quote and install/complete the next day. Easy, straightforward process and I appreciate only two mornings without hot water.

Justin M. provided excellent service.

Very professional company. Went above and beyond just the task at hand. Honest and upfront staff.

The Precision plumber did a very fine job working to replace leaking old toilet pipes and damaged flooring. He worked diligently all day the Friday before Christmas and finished the job. Our only complaint was that when the tiles were replaced a sticky residue from the glue was left on the tile floor. We had to clean that up before using the bathroom .

Hands down the best I have ever seen

The plumber was knowledgeable, courteous and helpful.

They came out quickly to estimate the job. Their price was higher than the other estimates I got over the phone, but not by a lot. He completed the job quickly and efficiently. Overall this was a good experience.

Very courteous and explained everything upfront. He looked at a couple of other items and gave me reasonable price.

Billy was very professional. He came on a Sunday night in a snow storm and sent an email with his photo. He did the job quickly and professionally!

Xx

Gave me the price in advance and options.

Billy and Rob were very professional and pleasant. They also cleaned up after themselves.

The initial plumber came and assessed the problem. He thought the problem could not be completed by him but a technian who had the best equipment to remedy the problem. The second plumber assessed the problem, the 4 inch PVP out to the main sewer had a clog. He placed a camera into the 4 inch PVC out to the town's main. This cleared the stoppage!! Cost just under $100. Amazing, 2 plumbers out on Sunday the day we discovered the issue!

The technician was great -- very polite, efficient and left the work areas clean. Prices were on the high side which was disappointing because I'd hoped to use them for other repairs.

N/a

Excellent job repairing numerous plumbing issues.