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BMW Plumbing Inc

Plumbing, Drain Cleaning, Drain Pipe Installation,

About us

Angie's List members receive a $20 discount on any repair work. Cannot combine offers

Business highlights

32 years of trusted experience
Emergency Services Offered

Services we offer

Easy scheduling with on-time service with up-front pricing. We install and repair faucets, toilets, water heaters, disposers, sump pumps, ejector pumps, battery back-up pumps, hot water dispensers, gas piping and more... Our sewer services include rodding, jetting, televising, locating, lining and clean-out installations. We have maintenance programs for sewers with root intrusion problems to avoid the mess and inconvenience a back up can cause.

Services we don't offer

NA

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.649 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
8%
3
6%
2
6%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.1
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 26-49 of 49 reviews

Marc W.
08/2017
5.0
plumbing
  + -1 more
It was an good experience.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Susin G.
03/2017
5.0
plumbing
  + -1 more
unknown
Description of Work: ........................................................................................
Rating CategoryRating out of 5
Yes, I recommend this pro

Marlene R.
08/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Devorah R.
08/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

George W.
02/2016
5.0
plumbing, drain cleaning
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marsha G.
10/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: plumbing service and repairs
Rating CategoryRating out of 5
Yes, I recommend this pro

Devorah R.
09/2015
4.0
plumbing
  + -1 more
.
Description of Work: I used them a week ago.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Devorah R.
09/2015
4.0
plumbing
  + -1 more
.
Description of Work: I used them a week ago.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Kathy S.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: We use them for all of our plumbing needs.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jeff B.
05/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: I needed to modify my gas line leading to my stove, because my new stove did not fit as nice into the old space. BMW responded immediately and advised me my options. Within the hour my new stove was hooked up exactly as I needed it in the least invasive way (also at the lowest price). Before leaving the service technician tested all my other gas devices to make sure everything was operational as the gas needed to be turned off for the service call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Mary D. W.
04/2015
5.0
plumbing, wells
  + 0 more
.
Description of Work: I was concerned because my sump pump was making a noise. They were out here in a couple of hours, found the problem, replaced the part.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300.09

Arlene H.
12/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: They are good.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bill E.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Plumber showed up on time and was very courteous. He fixed our backup in basement due to previous owners not maintaining proper lines. We will definitely call upon them again if needed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Andrea W.
12/2012
5.0
plumbing, drain cleaning
  + 0 more
BMW is very professional.
Description of Work: We had BMW out to investigate some basement leaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Jennifer P.
08/2012
5.0
drain cleaning
  + -1 more
Good
Description of Work: My kitchen sink was leaking and they cleared out the drain and resolved the issue and gave me stimates forsome other things I needed fixing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from BMW Plumbing Inc
Thank you for calling us out to your home to take care of your kitchen sink problems. We hope to be able to return to fix the few other problems we pointed out when you have the time. Mike Dixon Owner

Mark B.
10/2011
4.0
plumbing
  + -1 more
not much more to say.
Description of Work: Didn't use them. The person on the phone was clear and pleasant, but my frustration came from the inability to get any idea of what they charge per hour. I needed a very simple task done: finish installing a new dishwasher by just running the water supply line. He wouldn't tell me what their hourly labor rate was- just said they would price the job when they came out and it would cost me $59 to find that out- I explained that this was not a "plumbing problem" where I didn't know what was wrong- it was clear what needed to be done and it was likely a simple plumbing task for a professional.

Rating CategoryRating out of 5
value
1.0
professionalism
5.0


Response from BMW Plumbing Inc
Member, I'm happy to hear that the person who answered the phone was pleasant. Please understand that we do not have an hourly rate for plumbing work. We charge by the task at hand. We send one of our licensed Union journeyman plumbers to your home to look at the job. He then consults a Pricing Schedule which provides the price for the job. The Pricing Schedule is a formulation of hundreds of tasks that have been performed for the past 10 years. Our computer tracks and maintains average costs for each task based upon the type of material used and the time required to complete the task. We come out to your home with the intention of providing the service you requested. We charge $59 if you do not proceed with the work. The fee does not apply if you have us perform the work. It may sound as a simple and straight forward task; however, not all dishwasher hook-ups are the same. That is why we do not guess over the phone as to the cost. We do not want to mislead anyone. This method is fair to the customer as well as to us. Had we provided a labor rate per hour, that would not have told you what the job would have cost. The man on the phone could not provide you with a time to complete the job, because he was unable to see the work to be performed, the conditions present or the material required. Since we changed from a "Time and Material" based billing structure to this "Flat Rate" structure, any questions about the bill have been eliminated. We provide the pricing before we start work so there is no misunderstanding. Our clients have welcomed this change and we seem to have attracted many new customers who prefer this method to an open ended "Time and Material" billing method. We welcome you to try our services.

Nelson G.
11/2010
2.0
plumbing
  + -1 more
Initially called to fix hot water temperature problem. BMW spent about an hour testing different things. Noted that my temperature gauge on water heater was not reading correctly. Suggested getting a new guage or just turning up the temperature on the gauge. Ended up turning up water heater temperature. Fixed the problem for $176 in labor. Expensive. About a week later noticed that shower was leaking and called them back. In previous visit the plumber took the vaulves apart and I thought he may of not of put it back properly. They came quickly and said needed to rebuild shower vaulve. They charged me for the vaulve and labor. $340 and later, I feel that the labor was duplicate and will never use BMW again.
Description of Work: Initial problem with hot water temperature not hot enough and hot water very limited. Later leaking shower.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$525

Response from BMW Plumbing Inc
I'm happy to see that you wrote that we were very responsive and punctual in addressing your two plumbing issues. On our 1st visit, we investigated, diagnosed and resolved your hot water issue. Our charge for this work was indeed $176.00. Our phone records showed that you called 2 1/2 weeks later stating that your master shower valve was dripping. Again, I'm happy that you wrote that we were quick to respond and resolve the issue. Rebuilding the shower valve was not a duplication of labor for the prior resolution of the hot water issue. On that visit, our plumber did remove the handle of the shower valve to see if the limit stop (a device which governs how hot the water can be delivered) was set too low. The limit stop is an external part of the valve. Removing the handle to view its setting can not cause the internal parts of the valve to leak. It was just a coincidence that you had another plumbing problem a couple of weeks after a visit. The labor charge to diagnose and correct the problem (a complete rebuild of the Kohler pressure balanced valve) was $176.00. The balance of the invoice was for Kohler genuine repair parts. We were responsive and punctual in addressing and correcting your problems in a minimal amount of time. We don't understand how that translates to a rating of "D" overall. We pride ourselves on prompt , professional, courteous service- just doing quality work is not enough at our plumbing shop. Please call me to let me know what we could have done differently that would merit a rating of "OUTSTANDING." Sincerely, Mike Dixon President

Cynthia W.
09/2010
5.0
plumbing
  + -1 more
They coordinated well with our heating contractor. They offered a lot of experience to figure out the best solution for us. It was critical they did their work promptly so the other contractor could start their work and they did the work on schedule and very well, using people with the right skill. The work was done professionally and as requested and they made sure to clean up everything.
Description of Work: They were brought in by our heating contractor to help figure out how to abandon our old return air ducts and make sure we had our sump basin fixed. They came up with a workable alternative for a difficult situation and then did their part of the plan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,550

Response from BMW Plumbing Inc
Member, Coordination with other trades is a very important factor in our work. We are focused on coordinating and facilitating our work to provide a pleasant experience for the homeowner. We do our best to eliminate the stress that projects can bring. I'm happy we were successful in that. Mike Dixon Owner

Stephen M.
05/2010
5.0
plumbing
  + -1 more
Until settling on BMW, my experience with plumbers was discouraging. Unlike their counterparts from other firms, BMW's people are reliable, punctual, responsive, pleasant to work with and expert. This was my second call to BMW and, like the first one, the plumber showed up on time, performed the work efficiently and charged about what I expected. No low-ball prices here, but no rip-offs either. Good value for excellent work. Parenthetically, that faucet, which for years had been a leaky, cranky pain in the neck, now works perfectly. I recommend BMW without reservation. And no, I'm not related to the owners...
Description of Work: Rebuilt worn, leaking faucet valves in powder room washbasin.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Response from BMW Plumbing Inc
Member, We appreciate the praise. We will take care of any plumbing you throw our way- and we'll be just as impressive in doing so. Count on it. Mike Dixon Owner

Annie L.
06/2009
5.0
plumbing
  + -1 more
BMW Plumbing Incorporated is very good about appointments. They do not seem to have a lot of turn over with their company. They have always been very helpful when they come out. They always send out reminder letters to make appointments for servicing, especially since I live in an older area with a lot root problems. I do not know how they measure up when it comes to the price, I think all plumbing is expensive. The only thing that would be nice for me is to have to same gentleman come out to do work for me, rather than a different one every time. It can be tough to make an appointment with them, but they have improved recently.
Description of Work: I use BMW Plumbing Incorporated for all of my plumbing service and repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from BMW Plumbing Inc
Member, We actually have almost no employee turnover here, our plumbers have found a home. We certainly will send the same man all the time, if you wish, provided he performs the specialty required. Please ask our dispatcher for the "same man as last time" and you will get him. MIke Dixon Owner

DAN K.
05/2007
2.0
plumbing
  + -1 more
This company installed this sump pump in 7/2005 for $290. Now, less than two years later, the sump pump made an awful grinding noise and the repair cost more than the original installation. I think the price seems awfully high. I'm irritated that we weren't given a quote upfront. Given the high price of repair we would have opted to install a new one instead of fixing the old one. I tried to question the bill but the company was unsympathetic. Beware of ridiculously high prices and no upfront estimates.
Description of Work: Sump pump repair.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$296.2

Response from BMW Plumbing Inc
The invoice sent to the members was for more than just a pump repair. The pump work was billed at our minimum fee for a service visit ($132) plus the cost of a new switch ($85.20) totaling $217.20. A new pump ($392) was not necessary. We saved the member's $174.80.

Carol W.
11/2006
3.0
plumbing
  + -1 more
BMW cleared the drains and replaced a flapper. However, it seemed to me that he was trying to stretch out the time. At one point I went to check on him and found him replacing the cap to the drain pipe to the shower.(Not on my list).
Description of Work: BMW was called to clear three clogged drains and to check one toilet that continued to run after flushing.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$300

Lori G.
07/2005
5.0
plumbing
  + -1 more
I CALLED A COUPLE COMPANIES BEFORE I TRIED THIS ONE AND NONE OF THEM COULD GET OUT TO MY HOME BEFORE THE AFTERNOON. BMW PLUMBING WAS ABLE TO COME OUT WITHIN THE HOUR AND HAD THE PROBLEM FIXED IN NO TIME. BOTH THE DISPATCHER AND SERVICE MAN WERE VERY KNOWLEDGEABLE AND PLEASANT. I WOULD CALL THEM AGAIN IN A MOMENT. THEY DID GREAT WORK AND WERE VERY REASONABLE.
Description of Work: WE NEEDED EMERGENCY SERVICE BECAUSE THE SHOWER IN OUR BATHROOM WOULD NOT TURN OFF. WE NEEDED TO HAVE THE VALVE REPLACED THAT CONTROLLED THE WATER FLOW.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from BMW Plumbing Inc
Members, We're looking forward to hearing from you again. Thank you for the great review. Mike Dixon Owner

JEFFREY W.
03/2005
5.0
plumbing
  + -1 more
TOTAL PROFESSIONALISM; AND THE SERVICE IS JUST OUTSTANDING.
Description of Work: TOILET REPLACEMENT, HOT WATER TANK REPLACEMENT AND INSTALLATION OF A SUMP PUMP TO REPLACE A PREVIOUS ONE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from BMW Plumbing Inc
Member, LOVE THE FEEDBACK. Glad we could help with your toilet, water heater and sump pump. You should be in good shape for a while. We won't forget you, please don't forget us. Thank you for the business. Mike Dixon Owner
    • 1
    • 2(current)

Contact information

448 Lake Cook Rd Suite E, Deerfield, IL 60015

https://bmwplumbing.net

Service hours

Sunday:
Closed
Monday:
7:00 AM - 4:45 PM
Tuesday:
7:00 AM - 4:45 PM
Wednesday:
7:00 AM - 4:45 PM
Thursday:
7:00 AM - 4:45 PM
Friday:
7:00 AM - 4:45 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
055-003487
Trade License Locale
Illinois
Trade License Authority
IL Dept of Public Health
Trade License Expiration
09/30/2016

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Drain Pipe Installation,
Wells and Pumps,
Lawn Irrigation

FAQ

BMW Plumbing Inc is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 4:45 PM

Tuesday: 7:00 AM - 4:45 PM

Wednesday: 7:00 AM - 4:45 PM

Thursday: 7:00 AM - 4:45 PM

Friday: 7:00 AM - 4:45 PM

Saturday: 8:00 AM - 2:00 PM

BMW Plumbing Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, BMW Plumbing Inc offers free project estimates.
Yes, BMW Plumbing Inc offers eco-friendly accreditations.
No, BMW Plumbing Inc does not offer a senior discount.
Yes, BMW Plumbing Inc offers emergency services.
Yes, BMW Plumbing Inc offers warranties.
BMW Plumbing Inc offers the following services: Easy scheduling with on-time service with up-front pricing. We install and repair faucets, toilets, water heaters, disposers, sump pumps, ejector pumps, battery back-up pumps, hot water dispensers, gas piping and more... Our sewer services include rodding, jetting, televising, locating, lining and clean-out installations. We have maintenance programs for sewers with root intrusion problems to avoid the mess and inconvenience a back up can cause.
NA

Contact information

448 Lake Cook Rd Suite E, Deerfield, IL 60015

https://bmwplumbing.net

Service hours

Sunday:
Closed
Monday:
7:00 AM - 4:45 PM
Tuesday:
7:00 AM - 4:45 PM
Wednesday:
7:00 AM - 4:45 PM
Thursday:
7:00 AM - 4:45 PM
Friday:
7:00 AM - 4:45 PM
Saturday:
8:00 AM - 2:00 PM