Chicago Clock Company & Gifts, Inc.

Clock Repair, Watch Repair

About us

For the past 100 years Chicago Clock has continued to service the Chicagoland area! Providing sales and service for clocks and watches from the world's finest clock and watch makers including Howard Miller, Chelsea, Rhythym, Sligh, and Seiko. We provide authorized sales and service for all popular brands such as Skagen, ESQ Watch Co., Kenneth Cole, Anne Klein, Hamilton, Beyberk, Sligh, Hermle, LaCrosse, Kit-Cat, and Sessions. We have over 1,000 clocks on display! Come see our collection of fine products, such as: • Grandfather Clocks • Antique Replicas • Mantel Clocks • Melody In Motion Clocks • Nautical Clocks • Alarm Clocks • Furniture Clocks We offer free in-store estimates on all clock and watch repairs. We also install watch batteries while you wait, make house calls for grandfather clocks, and offer a factory warranty for all major brands. We've been in business since 1917 and welcome you to visit one of our four Chicagoland stores to help celebrate our 100th anniversary. For your convenience, we have locations in Clarendon Hills, Orland Park, Palatine, and Chicago!

Business highlights

108 years of trusted experience

Services we offer

EXPERT REPAIR OF ALL TYPES OF CLOCKS, WATCHES AND MUSIC BOXES. NEW CLOCK SALES, WATCH BATTERY REPLACEMENT WHILE YOU WAIT, ANTIQUE APPRAISAL AND MOVING, ONSITE SERVICE, CLOCK MOVING AND SET-UP SERVICES, HOWARD MILLER SALES AND SERVICE, FREE DELIVERY ON MOST GRANDFATHER CLOCK ORDERS

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.867 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
3%
3
3%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 51-67 of 67 reviews

Joseph F.
05/2017
5.0
clock repair
  + -1 more
Excellent job.
Description of Work: Clockwork replaced on our Grandfather clock

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Response from Chicago Clock Company & Gifts, Inc.
Thank you so much for taking the time out of your day to post the positive review. We look forward to servicing your clock needs in the future. Have a great Holiday weekend.

Frank R.
05/2017
5.0
clock repair
  + -1 more
Excellent job!
Description of Work: Our antique Grandmother clock was damaged in a move and ceased to work Chris diagnosed the problem and fixed it in short order

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Joseph C.
05/2016
5.0
clock repair, watch repair
  + 0 more
unknown
Description of Work: Searching for part
Rating CategoryRating out of 5

JAN H.
03/2016
5.0
clock repair, watch repair
  + 0 more
unknown
Description of Work: Replace watch battery. Replace watch band.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0

Yes, I recommend this pro
$30

Ellen S.
03/2016
5.0
clock repair, watch repair
  + 0 more
unknown
Description of Work: Fixed my grandfather clock. Spent a lot of time explaining things to me and showing me how to take care of the clock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Billie R.
03/2016
5.0
clock repair, watch repair
  + 0 more
unknown

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

SARAH B.
04/2015
5.0
clock repair
  + -1 more
unknown
Description of Work: I went to see about having an antique clock repaired. They were very professional and nice but the cost was higher than I wanted to spend on the clock. I did buy an antique key, however.
Rating CategoryRating out of 5
Yes, I recommend this pro

Richard R.
02/2015
1.0
clock repair
  + -1 more
unknown
Description of Work: They were to repair my existing grand father clock movement which is about 40 years old. I was twice assured by company employees that they would not need the clock cabinet to complete repairs and a technician came to the house and took the movement for repair without the cabinet. After approximately 6 months, and after I had intstalled a replacement movement in the cabinet, they called to state they could not complete repairs on the movement without the cabinet. I therefore had them return the movement without completing any repairs. I could not recommend them to anyone else.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Chicago Clock Company & Gifts, Inc.
Dear [member name removed], I am so sorry you had a less than acceptable experience with us. I only wish that we would have been given the opportunity to rectify the situation. We always have and always will do everything in our power to make the situation right. We are a family operated business with over 98 years of experience. We would have made this right had we been given the opportunity. Thank you, Jason Matthiesen Vice President

Richard M.
04/2013
5.0
clock repair
  + -1 more
unknown
Description of Work: Over haul.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$775

Jeanne W.
04/2013
5.0
clock repair
  + -1 more
unknown
Description of Work: Cleaned & repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Daniel C.
04/2013
5.0
clock repair
  + -1 more
Service complete as promised.
Description of Work: Warranty work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ron S.
03/2013
4.0
clock repair
  + -1 more
ok.
Description of Work: The name of a clock repair company was researched but we never took our clock in. Therefore, we are unable to write a review on the company.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0

Yes, I recommend this pro

Diane G.
03/2013
5.0
clock repair
  + -1 more
fine
Description of Work: services performed as promised

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Michael F.
03/2013
5.0
clock repair
  + -1 more
It went fine
Description of Work: Had a 70 year old railroad station wind up clock repaired. It took about 3 months to get the clock repaired.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$248

Allan H.
01/2012
5.0
clock repair
  + -1 more
Excellent
Description of Work: Tune up of high quality full size grandfather clock

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Holly S.
10/2011
5.0
clock repair
  + -1 more
unknown
Description of Work: They are a good company. They did what they could for the clock, but the clock itself is an older clock so there wasn’t a lot they could do for it.
Rating CategoryRating out of 5
Yes, I recommend this pro

Carl S.
11/2008
5.0
clock repair
  + -1 more
Went fine.
Description of Work: I brought in a new Cuckoo Clock with a loose chain. They promptly repaired the clock for no charge. I was in and out in less than 15 minutes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1
    • 2
    • 3(current)

Contact information

431 Ogden Ave, Clarendon Hills, IL 60514

http://www.chicagoclock.com/

Service hours

Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Clock Repair,
Watch Repair

FAQ

Chicago Clock Company & Gifts, Inc. is currently rated 4.8 overall out of 5.

Monday: 10:00 AM - 6:00 PM

Tuesday: 10:00 AM - 6:00 PM

Wednesday: 10:00 AM - 6:00 PM

Thursday: 10:00 AM - 8:00 PM

Friday: 10:00 AM - 6:00 PM

Saturday: 10:00 AM - 5:00 PM

Chicago Clock Company & Gifts, Inc. accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Chicago Clock Company & Gifts, Inc. offers free project estimates.
Yes, Chicago Clock Company & Gifts, Inc. offers eco-friendly accreditations.
No, Chicago Clock Company & Gifts, Inc. does not offer a senior discount.
No, Chicago Clock Company & Gifts, Inc. does not offer emergency services.
Yes, Chicago Clock Company & Gifts, Inc. offers warranties.
Chicago Clock Company & Gifts, Inc. offers the following services: EXPERT REPAIR OF ALL TYPES OF CLOCKS, WATCHES AND MUSIC BOXES. NEW CLOCK SALES, WATCH BATTERY REPLACEMENT WHILE YOU WAIT, ANTIQUE APPRAISAL AND MOVING, ONSITE SERVICE, CLOCK MOVING AND SET-UP SERVICES, HOWARD MILLER SALES AND SERVICE, FREE DELIVERY ON MOST GRANDFATHER CLOCK ORDERS

Contact information

431 Ogden Ave, Clarendon Hills, IL 60514

http://www.chicagoclock.com/

Service hours

Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM