You've Got A Guy Inc

Work done was fine. I feel the price was a bit high and I was quoted a price before mentioning I was an Angie's List subscriber but when I submitted my coupon I was told that the discount was already factored in.

They said that they would have to charge extra to fix someone else's mistake when it's their mistake I want them to fix. The owner said he would come out again but he never did and he never called back.

Work was done very well. They came out on 2 separate occasions at my request and were on time both times. Also finished both projects promptly and cleaned up after themselves. Had a little scheduling hiccup where the owner stepped in immediately and dealt with fully. Couldn't ask for more, I intend to use You've Got a Guy for all my handyman type projects in the future.

Contact was made, but I had to reschedule - yet, the receptionist didn't relay the message. And when I spoke w/the owner, he said he'd get back to me but didn't concerning rescheduling.

They replaced the gasket and tile on August 15th. The ceramic tile is already starting to come loose and the toilet is leaking again. I called and left a voice mail and told them they did a lousy job and don't want them back to try fix.

I called "You've Got A Guy' to get an estimate for some exterior painting. I left a message on their voice mail requesting they call me to schedule an appointment for an estimate for the exterior painting. The following day Matt Baffoe did call me ( I know this because his name was on my caller ID), but I was not home and he did not leave a message. I assumed that he would call me back After a week, when I had not heard from him, I called again and talked to Donna and she scheduled an appointment for the following Monday. On that Monday Matt called to let me know that he was running a little late, and he would be there shortly. He arrived a short time later and I showed him and the painting that I needed done and also a few small repair jobs on a screened sun room. Matt was very pleasant and professional and even suggested some things he could do to save my money. When he left he told me that he would send me the estimate either Monday night or Tuesday via email. After a week I still had not received his estimate. I called him again and spoke with Donna. She told me she would give Matt the message. It's been over a week since I left the message with Donna and I have yet to receive an estimate. If Matt was not interested in doing the job he should have just told me the day he was here. I am very disappointed in the was "You've Got A Guy" handled this.

On monday Ray came at 8 to lay the sub floor about 2 or 3 hrs, He left and let the glue dry. Back at 8 on tuesday, Ray had Jim with him to help. I had to go out so I left the guys to work. And work they did.when I came home the job was done, all that was left was clean up.The floor was Bellawood brazilan cherry 3/4 thick by 5, They had the floor so tight i did not have to use the 1/4 round I bought, So that saved me some money. I love the floor so much I will have the guys back to do the dinning room later THANKS MATT, RAY & JIM SEE YOU LATER GREAT JOB

You've Got a Guy was polite, courteous and did a great job. I would absolutely use them again.

I cannot speak highly enough about this company. From the the initial contact to the final service, every moment was highly professional. The quotes were provided in writing and sent to me via email within 24 hours of my request.. I had recently had become disabled with back problems and couldn't do house hold maintenance. and needed help with a range of tasks. "You Got A Guy" sent Tom out the first day who hung a 8'x5' tapestry that weighted over 150 lbs. He ensured it was absolutely centered and level, including me in the process. All along the way he was concerned about my satisfaction with the task. He came up with a very unique solution to hang the tapestry so there is literally no nails showing. Additionally he rebuilt a wood box, changed light bulbs all through the house, put up smoke detectors where there needed to be in a refinished basement and tried to fix an electrical problem in our gazebo. When he couldn't, he contacted Matthew Baffoe who coordinates services. Since I was also having the deck and gazebo painted next day, a person with electrical figured out the problem (which was simple) walked us through what caused it, and fixed it. Here is the thing that really struck me. Every one of these men where extremely polite, efficient, and hard working. When they arrived at my door in the morning, they were here when they said they were going to be here. They greeted me with a handshake, and introduced themselves. They outlined the tasks, as they understood them and asked for clarification. They asked if there was any further work that they could do for me. When they were finished, they walked me through the tasks and asked for my approval. If I had a problem, I am sure they would have fixed it. . . but I never had any issues. This kind of interpersonal professionalism is just so nice. Not only that, the quality of their work matches their interpersonal style. What more can you ask. . . . Hire these guys. I can assure you that you won't be disappointed.

They took care of what I needed. Their rates were reasonable and they did the work in a timely manner and were pleasant and polite. With minimal inconvience on my part.

Overall everything went great. It took a little longer than orinally thought but as we know things happen that you don't expect. Don't care for his(Mr. Baffoes) e-mail estimate which I didn't recieve (Get in writing the old fashion way. )

Tom did the painting & Matt the fans,I was very happy with all the work and clean up was Great. I plan to have Tom back for more painting, GREAT JOB THANKS

They were fine, but the price was higher than what I was willing to pay. There wasn't anything about them that I particularly liked or disliked. I would consider using them in the future.

Ray from You've Got a Guy showed up on time. He worked very hard and replaced the toilet. He had to go to the store to replace one of the parts I had bought, as I was given the wrong measurements by someone who had given me an estimate previously. It was difficult to remove the old faucet as it had been in place for 32 years. Ray kept at it ...he actually had to cut it out to remove it. He also found a pipe under the sink was corroding and replaced that as well. He was courteous and worked very hard. I have already had the owner come to give me an estimate on additional work to be done in another area of the house.

Overall everything went great. it took a little longer then orignally thought, but as we all know things happen sometimes that you dont except. That would not stop us from hiring them again. All the work done looks beautiful and we are very pleased. Every worker that came to do work was very friendly and pet friendly which was a huge plus.

Last summer, I was taking estimates on various house "fixer-up" projects and contacted this company to come out and give me an estimate. Ken was the initial person that came out to give me an estimate. On the initial visit he was professional and polite. However, when he contacted me to follow-up on his bids, I questioned him on the high price of his estimate for painting, fixing plaster around my wall air conditioner, and putting up a new border in my bedroom downstairs. He quoted me $800.00. I have hired painters in the past and they were no where near that expensive for that size of room and he wasn't even painting the molding or the ceiling for that price. Anyway, he became extremely rude when I questioned him and told me that if I wanted his "A" Team to do the job then that was what I was going to pay. Against my better judgement, I gave him the job and he asked for a check up front for 50% of the project ($400.00). He was very pushy about wanting to pick up that 50% deposit check right away. Unfortunately, I was in a head-on car accident in September, 2010 and had to suspend all of my projects at the time. I believe I emailed all of the contractors that I was planning to do business with and told them my situation. I called today to schedule them to come out to finish the job and was told by Matt Baffoe that the original contract expired after 90 Days and in the spirit of being neighborly, they could come by next week and review the project again, probably with the intention of raising the price again. He said with regards to the down payment, that was not refundable. I pulled my contract and it doesn't say anything about the estimate being null and void after 90 day, nor does it say anything about refunds being non-refundable. Needless to say, I will not be recommending them to anyone nor will I be hiring them for any further work.

I found You've Got a Guy on Angie's list. I selected You've Got a Guy for the job based on their ability to cover the entire scope of work, professionalism, and price. Matt arrived promptly for the estimate, and send a detailed estimate right away. Matt and Tom came to my house the week before work began. They walked around with me to make sure all of the details and instructions were complete. They told me exactly what to expect and gave me some hints and tips for things that I could do to make the job more efficient. Their information was accurate, and their tips helped our family be ready for and relaxed throughout the entire project. Matt helped me to choose the interior paint colors. I was hesitant about a couple of the colors at first, but I love them. They turned out to be the perfect combination of modern, urban colors and a 100 year old house with many original features and woodwork. Tom saved my kitchen cabinets. Over the years they had lost much of their finish and stain. I had decided to paint them, but with my permission, he took a drawer face and blended a stain to match. I was very pleased that I would not have to paint beautiful wood cabinets. When he finished sanding, staining and applying polyurethane, the cabinets look new. No one can tell where they used to be a mess. He also repaired and stained the original french doors in the living room. They look terrific, and I am glad I decided against removing them. Before the exterior could be painted, the stucco needed to be repaired in a few places. Once the house was painted, the repairs do not show. I now have complete exterior walls without cracks and holes. In the course of the work done by You've Got a Guy, the crew found a couple of problems with my house unrelated to the original scope of work. They brought these problems to my attention. They had good suggestions and quality solutions to recommend. For example, my cinder block porch had been caulked rather than tuck-pointed by a previous owner, and the blocks were not stable. You've Got a Guy tuck-pointed my porch, and it looks great. As a bonus, all of the windows on the porch now open properly. Based on their competence and professionalism, I decided to also hire You've Got a Guy for the long list of handyman work I planned to do after the painting was finished. For each of these additional jobs, Matt provided me with a written estimate, although in some cases they just fixed minor details during the course of their painting work. Each of these tasks was handled quickly and done well. As an example, they were able to repair the 5 drawers on my 100 year old built in hutch so that the drawers now glide properly and sit correctly on the slides. I expected more damage to my extensive plantings, and was pleased at how little damage they did. The clean up job after the painting was through. We are pleased with how the house looks. Several neighbors have commented on how nice it looks, and at least one hired You've Got a Guy based on their work on my house. The crew arrived promptly each day. If they were going to be picking up supplies and arriving later than expected, they always let me know. The crew was professional and courteous throughout the project. Over two weeks, I overheard several conversations. At no time was I concerned with what my teenagers or kindergarten neighbors might overhear. It was an overall pleasant experience. In sum, it was a professional job by a professional crew. Matt's estimates for You've Got a Guy were accurate and detailed. My questions were answered promptly and completely. I will hire them again.

Although trademan was slightly late, once here his work was neat and well done. He was very professional and I'm very pleased with the work. I've already scheduled an estimate for other work I need done on my property.

Mr. Baffoe did a walk-through with me before offering a quote. He spent at least an hour looking at the work that needed to be done and talking with me. We spoke in detail about various options for repairs and he made several quite sensible suggestions for how to proceed given that we weren't sure how much damage was lurking behind the ruined drywall. He is very down-to-earth and knowledgable. Once I had accepted his bid, four different workers came to the house to perform the various tasks. All of them arrived when they said they would. I was impressed by the competence, efficiency and friendliness of each of them. The smaller repairs and exterior painting were done quickly and completely to my satisfaction. The larger jobs (drywall and painting) took a full day each. The ceilings look perfect: you would never know there had been damage. I was particularly pleased with the care these workers took to protect the rest of the house while doing the drywall project and the painting. They carefully hung plastic sheeting to prevent drywall dust from escaping the work area. Before painting they again carefully covered every possible surface to prevent paint drips. I run a home-based daycare. I have never had such an easy time having workers in the house before. These men were perfectly accommodating of the fact that the children needed quiet nap times and that I needed access to the kitchen for food prep, even while the big jobs were in progress. They were uniformly friendly to the kids. I will certainly hire You've Got A Guy Inc to do drywall, painting or any other home repair projects in the future. Excellent work and *really* nice guys.

The were very punctual from the time of the quote to the time of the repair. However, after my leak was first repaired, Rick, immediately filled in the hole without waiting for the caulk to dry, so my basement leaked in two days. I called Matt and Rick was there at 8 the next morning with apologies and more caulk. This time, after caulking the pipe, he let it air for the whole day to dry and after the big flood last night, no water. Thanks to both.

It was a pleasure doing business with Matt. He responded to my call immediately, provided a prompt and reasonable quote, and was able to accommodate my very tight time frame to have the work done. Ray came out the next day and performed the work. He was courteous, efficient and performed a quality job. I can't wait to use this company again and have already recommended them to a friend.

I had a list of things I'd been wanting to do but been putting off. Ray from You've Got A Guy arrived early, had a great attitude, and performed his work with superior craftsmanship. He attended to all the items on my list and cleaned up the work areas! Awesome job...thank you!

Prompt. Professional. Nice guy. Would definitely hire Matt and company again.

Per usual the experience w/Matt and his crew as SUPERB!!! Matt is a courteous professional. This is our second time using You've Got A Guy, albeit for a different type of job, we are EXTREMELY please by their work. Matt was able to do the job in accordance to my time frame and I was so happy about that. Matt is on my speed dial...we WILL be using his services AGAIN!!!

I called Matt in the morning, he called me back within two hours. He came in the next day and gave me an estimate. He said he would complete the job the next week and on Tuesday it was done. The bill was 25.00 over because I changed the size. Everything went well. I would use him again