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Urban Rooftops LLC

1.0(
4
)

Decks and Porches, Landscaping - Lighting, Pavers and Hardscaping,

... +10 more

Reviews

1.04 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.8
Write a review
Showing 1-4 of 4 reviews
Katherine S.
04/2019
1.0
countertops, decks, gutter repair, irrigation systems, roofing, welding, wrought iron, marble & granite, house painters, metal restoration, hardscaping, outdoor lighting, outdoor kitchens
  + 11 more
This is hands down the worst company we have ever hired in all 20 years of remodeling. Home Owners and Real Estate Investors BEWARE... I am happy to share my experience with them. We cannot recommend this company on any level.
Description of Work: Outdoor Rooftop Decks , Garage Deck, Landscaping, Irrigation, Outdoor Lighting , New Roof, Painting, Skylights, Mailbox, Welding, Gutters, Iron Work,
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$150,000
Katherine S.
03/2019
1.0
decks, irrigation systems, roofing, hardscaping, outdoor lighting
  + 3 more
Worst experience since our move from Kansas City to Chicago. This project began going south shortly after hiring them. They have our 50K deposit and almost 17 months later and we are left to piece together a huge nightmare. Please email me or my husband Brian about our experience. [email protected] and [email protected] And we have far too many pictures to post.
Description of Work: Replace Roofs and add Roof Top Decks Landscaping Hardscaping Outdoor Lighting Irrigation
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
J.R. P.
10/2017
1.0
decks
  + -1 more
Terrible experience. Avoid at all costs.
Description of Work: The deck on the rooftop of a newly constructed condo wasn’t completed until after Labor Day when it was expected by Memorial Day.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$20,000
Dana K.
08/2017
1.0
decks
  + -1 more
We were stunned at the meeting during which we were to review their initial design because the cost estimate was more than $45K (far in excess of what we had initially discussed). The design plans were definitely not worth $750 -- they were still working on the plans when we showed up for our appointment, they did not incorporate a number of things that we told them were "must haves," they kept trying to sell us on features we didn't want, they couldn't even get our address right. Ultimately, we didn't find them trustworthy, detail oriented or competent. I can't speak to the quality of their actual deck work, as we decided not to move forward with Urban Rooftops.
Description of Work: We hired Urban Rooftops to redo our garage roof deck. The owner said all of the right things at our initial consultation and, after interviewing several other potential providers, we went with Urban Rooftops largely based on the cost estimate. We confirmed with the owner exactly what was included in his rough cost estimate of $25-30K and then we paid the $750 design fee.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
$750

    Contact information

    Chicago, IL 60657

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Decks and Porches,
    Landscaping - Lighting,
    Pavers and Hardscaping,
    Roofing,
    Lawn Irrigation,
    Outdoor Kitchens,
    Metal Fabrication & Restoration,
    Exterior Painting,
    Marble and Granite,
    Wrought Iron,
    Welding,
    Gutters

    FAQ

    Urban Rooftops LLC is currently rated 1 overall out of 5.
    No, Urban Rooftops LLC does not offer free project estimates.
    No, Urban Rooftops LLC does not offer eco-friendly accreditations.
    No, Urban Rooftops LLC does not offer a senior discount.
    No, Urban Rooftops LLC does not offer emergency services.
    No, Urban Rooftops LLC does not offer warranties.

    Contact information

    Chicago, IL 60657